2003 NISSAN MURANO Complaints
View complaints related to 2003 NISSAN MURANO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2003 NISSAN MURANO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 NISSAN MURANO- LISLE , IL
VECHICLE ABRUBTLY LOSS POWER IN DRIVE TRAIN WHILE ACCELERATING THROUGH BUSY CROSS SECTION. VECHICLE PROGRESSED NO MORE THAN 10 MILES WHILE PULLING OFF THE ROAD. ONCE THE ENGINE WAS TURNED OFF, VECHICLE WOULD IGNITION DID NOT HAVE POWER, ALBEIT ALL OTHER POWER (WINDOWS, LIGHTS, ETC..) WAS OK. DEALER SAYS ABS CONTROL UNIT AND TRANSMISSION FAILURE. *TT
Source: NHTSA WEB SITE -
2003 NISSAN MURANO- PUGHKEEPSIE , NY
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS THEN TAKEN TO THE DEALER. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE ALTERNATOR. THE VEHICLE WAS REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V169000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 97,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 NISSAN MURANO- OKLAHOMA CITY , OK
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND STOPPED FOR A TRAFFIC STOP. AS THE CONTACT ATTEMPTED TO ACCELERATE FROM THE STOP, THERE WAS A DELAYED RESPONSE FROM THE VEHICLE. THE VEHICLE VIOLENTLY LUNGED FROWARD AFTER SEVERAL SECONDS. THE ENGINE WAS TURNED OFF AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN FOR OVER A ONE HOUR PERIOD. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 NISSAN MURANO- CHARLOTTE, NC
WHILE DRIVING THROUGH THE MOUNTAINS, ON VERY WINDY ROADS, I WAS IN A TURN TO THE RIGHT WHEN I HEARD A LOUD POP AND THE FRONT DRIVERS SEAT DROPPED TO BACK AND TO THE LFT, CAUSING ME TO SWERVE AND NEARLY IMPACT THE MEDIAN. I PULLED OVER AND LOOK UNDER THE SEAT AN SAW THAT THE REAR BRACKET HAD SNAPPED ON THE LEFT HAND SIDE. DOING SOME RESEARCH, I AM LEARNING THAT THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. I FEEL THAT THIS IS A MAJOR ISSUE AND THAT I WAS SPARED ONLY BY THE GRACE OF GOD. THIS ISSUE NEEDS TO BE ADDRESSED BY NISSAN BEFORE SOMEONE DIES. *JS
Source: NHTSA WEB SITE -
2003 NISSAN MURANO- BOCA RATON, FL
CVT TRANSMISSION FAILS TO ACCELERATE AFTER DRIVING AT LOW SPEEDS...IE LIKE THRU A PARKING AREA OR WHILE IN HEAVY STOP AND GO TRAFFIC. THAN WHILE PULLING OUT IN TRAFFIC WILL NOT NOT RESPOND TO THE GAS PEDAL WHILE PRESSING DOWN THAN IT WILL SUDDENLY SURGE AND RAPIDLY ACCELERATE. I CAN NOT SAFELY SEND MY WIFE OR DAUGHTER OUT IN THIS CAR. HAD IT BACK TO THE DEALER MANY TIMES THE TRANSFER CASE FOR THE AWD WAS REPLACED SOME TIME BACK WHEN IT CRACKED. BUT THE CVT ACTED UP OCCASIONALLY LONG BEFORE THAT.!! THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE A RECALL TO REPAIR THESE TRANSMISSIONS.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2003 NISSAN MURANO- ITHACA, NY
I HAVE A 2003 NISSAN MURANO SE. I WAS DRIVING OUT OF MY HOUSE AND WHILE STILL IN MY NEIGHBORHOOD, THE CAR CAME TO A SCREECHING HALT (LOUD NOISE). I WAITED A COUPLE OF MINUTES AND TRIED PRESSING THE ACCELERATOR AGAIN AND THE CAR REFUSED TO MOVE BUT MADE ANOTHER VERY LOUD SOUND. I HAVE 2 SMALL CHILDREN THAT WERE FORTUNATELY NOT IN THE VEHICLE WITH ME. ALSO FORTUNATE WAS THAT I HAD NOT TURNED INTO A HIGH SPEED MAIN ROAD THAT WAS JUST COMING UP. I CALLED AAA AND HAD THE CAR TOWED TO THE NISSAN DEALER, WHO DIAGNOSED IT AS A TRANSFER CASE PROBLEM AND QUOTED $3300 FOR REPLACEMENT OF THE PART. UPON RESEARCHING THIS ISSUE, MY HUSBAND AND I DISCOVERED THAT THIS IS A STANDARD PROBLEM IN THE EARLIER NISSAN MURANO MODELS - HUNDREDS AND HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ONLINE AND IT HAPPENS AT ROUGHLY THE SAME MILEAGE IN THE LIFE OF THE VEHICLE. IT IS CLEARLY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN A RECALL ON NISSAN'S PART AS IT IS A MAJOR SAFETY ISSUE. WE CONTACTED NISSAN CUSTOMER SERVICE AND AFTER WAITING 10 DAYS, WE WERE BASICALLY TOLD THEY WERE NOT GOING TO DO ANYTHING ABOUT IT GIVEN HOW OLD THE VEHICLE WAS AND THAT THEY DON'T ACKNOWLEDGE THAT THIS IS A MANUFACTURING DEFECT, EVEN AFTER I EXPLAINED THE RESULTS OF MY RESEARCH. I TOLD THEM THAT EVEN IF THEY CHOOSE NOT TO BELIEVE THAT OTHERS HAVE HAD THE SAME PROBLEM, A TRANSFER CASE SHOULD NOT GIVE WAY BETWEEN 80-90,000 MILES - IT IS SIMPLY NOT ACCEPTABLE. I AM EXTREMELY IRRITATED AT HOW NISSAN HANDLED THIS PROBLEM AND AM CONCERNED ABOUT THE SAFETY OF OTHERS WHO MAY END UP IN THE SAME SITUATION BUT NOT BE FORTUNATE ENOUGH TO ESCAPE BODILY HARM. THIS SHOULD BE A RECALL. *TR
Source: NHTSA WEB SITE -
2003 NISSAN MURANO- ROSEVILLE, CA
SUN VISOR RANDOMLY DROPS DOWN FROM HEADLINER OBSTRUCTING DRIVER'S VIEW. NISSAN WILL NOT REPAIR THE PROBLEM AT NO COST IF THE VEHICLE IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE AND NISSAN SHOULD REPAIR THIS DEFECT REGARDLESS OF YEAR OR MILEAGE. THIS IS AN EXPENSIVE SERVICE AT THE DEALERSHIPS, PREVENTING CERTAIN OWNERS FROM HAVING THE VISOR PROPERLY REPLACED/REPAIRED . VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2003 NISSAN MURANO- SCOTTSDALE, AZ
I CONTINUE TO HAVE EPISODIC LOSS OF POWER WITH MY 03 MURANO. ALL INSTANCES OCCUR AFTER DRIVING AT INTERSTATE SPEED FOR MORE THAN 30 MINUTES AT A RATE OF BETWEEN 65 -80 MPH DURING TIMES OF HIGH HEAT (100 DEGREES+). THE FIRST INCIDENT OCCURRED IN JUNE 2010 WHILE DRIVING FROM PHOENIX TO FLAGSTAFF. GOING UP A LONG INCLINE, I NOTICED THAT MY SPEED WAS DECLINING (I WAS USING CRUISE CONTROL). PUSHING ON THE ACCELERATOR - NO RESPONSE. THE CAR CONTINUED TO DECELERATE ON IT'S OWN AS I STRUGGLED TO BOTH CHANGE LINES TO GET TO THE NONEXISTENT SHOULDER OF THE ROAD AND AVOID GETTING HIT BY THE SEMITRUCKS. TURNED OFF THE CAR FOR 30 MINUTES AND WAITED. TURNED IT BACK ON AND THE CAR RAN. I HAVE SINCE NOT USED CRUISE CONTROL. THEY COULD FIND NOTHING WRONG; CAR DID SAME THING IMMEDIATELY AFTER, DROVE IT BACK TO THE SHOP - THEY COULD NOT REPLICATE IT! JUNE 2011 - DRIVING FROM LA TO PHOENIX, 105 DEGREES AND 2 HOURS IN TO THE TRIP, THE CAR DOES THE SAME THING. PULLED OFF THE ROAD, WAITED. TRIED AGAIN; COULD GO 10 MILES BEFORE THE CAR BEGAN LOSING POWER. TOWED TO A DEALER - WHO COULD NOT REPRODUCE THE INCIDENT. APRIL 2012 - DRIVING FROM TUCSON TO PHOENIX; 105 DEGREES AND 72 MILES INTO THE TRIP. LOSS OF POWER ON THE INTERSTATE; 1 HR OF WAITING, AND POWER RETURNS, BUT I DID NOT TRUST THIS CAR TO GET ME HOME (NOR DID I WANT TO BE STALLED IN THE MIDDLE OF AN AZ DESERT WAITING FOR A TOW TRUCK.) TOWED TO A DIFFERENT NISSAN DEALER. I HAVE HAD THIS CAR IN AND HAD MANY THINGS DONE AND REPLACED - THE CAM SENSOR, TRANSMISSION FLUID, ETC. NO ONE CAN FIGURE THIS OUT AND MORE FRUSTRATING IS THAT NOT ONE MECHANIC CAN REPLICATE THIS LOSS OF POWER/LACK OF RESPONSE TO THE ACCELERATOR. *TR
Source: NHTSA WEB SITE -
2003 NISSAN MURANO- BOWIE, MD
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS DEFECTIVE AND SHIFTED POSITIONS WHILE DRIVING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO INSPECTED THE DRIVER'S SEAT AND TIGHTENED THE BOLTS. THE FAILURE CONTINUED. THE LOCAL MECHANIC INSPECTED THE VEHICLE FOR A SECOND TIME AND STATED THAT THE RETRACTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 61,300. UPDATED 05/15/12 * BF UPDATED 05/23/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 NISSAN MURANO- RALEIGH, NC
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE THEN JERKED, HESITATED, AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RAN A DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 170,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE