2003 NISSAN MURANO Complaints

I WAS DRIVING ON THE NJ TURNPIKE THEN ALL OF THE POWER WHEN I PUT MY FOOT ON THE GAS DISAPPEARED. ALMOST FEELS LIKE THE CAR IS IN NEUTRAL. WAS LUCKY I WASN'T HIT FROM BEHIND MY OTHER CARS SINCE IT WENT FROM 60 MPH TO A 5 MPH WITHOUT ANY WARNING. WAS ABLE TO GET IT TO SIDE OF THE ROAD BUT THEN IT WOULDN'T START AGAIN. HAD CAR TOWED TO MY MECHANIC. NOW I AM READING ONLINE ABOUT OTHERS WITH THE EXACT SAME PROBLEM WITHOUT ANY SOLUTIONS TO A PROBLEM THAT NISSAN WAS AWARE OF. GUESS PEOPLE HAVE TO DIE BEFORE ANY ACTION IS TAKEN. *TR

HAD HAD THIS VEHICLE LITTLE LESS THAN A MONTH WHEN NOTICED HAVING ACCELARATION HESITATION PROBLEM ONCE YOU SLOW DOWN OR STOP TO MAKE TURNS OR AT TRAFFIC LIGHTS. NEVER INVOLVED IN A COLLISION BUT HAVE HAD TOO MANY CLOSE CALLS ESPECIALLY WHEN TRYING TO MAKE A LEFT TURN AGAINST ON-COMING TRAFFIC OR WITH A CAR BEHIND ME; CAR JUST WONT GO AND WHEN IT DOES, IT IS FAST ENOUGH TO KNOCK YOUR HEAD OFF. TOOK IT BACK TO NISSAN DEALERSHIPS MULTIPLE TIMES OVER THE NEXT COUPLE OF YEARS WITHOUT A RESOLUTION; THEY SAY THEY CANT FIND ANYTHING WRONG. DID EVERYTHING THEY ASKED INCLUDING USING A HIGH GRADE GAS CONSISTENTLY AND STILL HAVING PROBLEMS TO THIS DAY WHEN THE VEHICLE IS NO LONGER UNDER WARRANTY.

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR WOULD NOT HOLD IN THE UP POSITION, REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 84,740.

THERE ARE TWO INCIDENCES. THE FIRST ONE WAS THE TRANSFER CASE WHICH COST $3500 AND THE SHOP DIDN'T KNOW WHAT COULD HAVE CAUSED IT HE SAID THAT THEY JUST GO WHICH I DON'T BELIEVE THERE HAS TO BE A REASON. AND NOW ABOUT TWO MONTHS AND 2K MILES LATER THE REAR DIFFERENTIAL EXPLODED. THE CAR IS CURRENTLY IN THE SHOP AND AT A DIFFERENT SHOP SO HOPEFULLY THEY CAN FIND OUT WHAT WENT WRONG. I DID A LITTLE RESEARCH AND WAS TOLD THAT THE REAR DIFF SHOULDN'T HAVE A PROBLEM TILL AT LEAST 150,000 MILES. ALSO THE SERVICE MANUAL DOESN'T SAY ANYTHING ABOUT SERVICE OR MAINTAIN OF THE TRANSFER CASE OR THE REAR DIFF. BOTH SHOULD BE COVERED UP UNTIL 100,000 MILES. AND ON GOD KNOWS HOW MUCH IT WILL COST TO FIX THIS NEW PROBLEM. I WILL NEVER BUY ANOTHER NISSAN.

TL* THE CONTACT OWNS A NISSAN 2003 MURANO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CRANK SHAFT POSITION SENSOR FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 96,000.

WHILE DRIVING ON THE TOLL ROAD IN HOUSTON, MY VEHICLE LOST SPEED AND POWER GOING UP AN OVERPASS, AND LUCKILY I WAS ABLE TO PULL OFF TO THE SHOULDER BEFORE COMPLETE LOSS OF POWER. THE CHECK ENGINE LIGHT CAME ON PRIOR TO THIS EVENT. I WAS ABLE TO CRANK THE ENGINE BUT IT WOULD NOT START. MY PASSENGER NEEDED MEDICAL ASSISTANCE DUE TO THE HEAT (100 DEGREES), AND MY VEHICLE HAD TO BE TOWED TO THE NISSAN DEALER. THIS DEALER INDICATED A DTCODE P0340, CAM SENSOR AND CRANK SENSOR FAILURE, AND REPAIRS TOTALED $765.93. RESEARCHING THIS FAILURE, I LEARNED THAT THERE WAS AN EARLIER RECALL OF MY EXACT VEHICLE FOR THIS FAILURE, BUT MY VIN WAS NOT INCLUDED IN THE RECALL. AFTER SEARCHING THE INTERNET, I DISCOVERED MANY, MANY OTHER OWNERS OF 2003 MURANOS WITH VIN NUMBERS OUTSIDE OF THE RECALL ARE EXPERIENCING THE EXACT SAME PROBLEM AS THE RECALL. HERE'S A LINK TO JUST ONE OF SEVERAL SITES: HTTP://WWW.THEHAPPYROCK.COM/2007/11/15/HAVE-YOUR-CAR-FIXED-FOR-FREE-AUTO-RECALLS-AND-MY-2003-NISSAN-MURANO/ CALLS TO NISSAN USA, REQUESTING THEY CONSIDER A RECALL OF MY VEHICLE, WERE DENIED. I AM REQUESTING VIA THIS COMPLAINT THAT THE RECALL OF 2003 MURANOS BE EXPANDED TO INCLUDE ALL VEHICLES WITH THE FAILURE CODE(S) RELATING TO THE CAM SENSOR/CRANK SENSOR. THE PROBLEM IS A FAULTY WELD, AND ALTHOUGH NISSAN DENIES A RELATIONSHIP BETWEEN THEIR EARLIER PRODUCTION FAILURES AND MY AUTO'S FAILURE, THERE IS A DEFINITE PROBLEM WITH THEIR WELD. I FEEL FORTUNATE THAT I DID NOT HAVE MY CHILDREN IN THE CAR, AND THAT I WAS ABLE TO STEER TO THE SIDE OF THE ROAD ON THE TOLLROAD BEFORE STALLING. WITH THE AVERAGE TOLLROAD SPEED WELL OVER 70 MPH, MY SAFETY AND THE SAFETY OF MY PASSENGER WAS IN QUESTION DUE TO THE LOCATION OF THE BREAKDOWN. I HOPE THIS NEVER HAPPENS TO ANYONE WITH YOUNG CHILDREN OR ELDERLY PASSENGERS IN THE VEHICLE.

I HAVE A 2003 NISSAN MURANO W/ 88K MILES. WHEN DRIVING MY NISSAN MURANO, THERE SEEMS TO BE QUITE AN ISSUE WITH THE ACCELERATION AND THAT IT HESITATES WHEN I I STEP ON THE ACCELERATION. THE MURANO DOES NOT MOVE FORWARD FOR A FEW SECONDS, AFTER STEPPING ALMOST FULLY ON THE GAS PEDAL. THEN ALL OF A SUDDEN IT FEELS LIKE THE CAR CATCHES BACK ON AND THEN THE CAR JOLTS FORWARD, LETTING THE CAR FINALLY MOVE. THIS PROBLEM OCCURS SPORADICLY AND ACTUALLY ON A LEFT TURN JUST YESTERDAY, (7-10-11), THE CAR JUST COMPLETELY LOST IT'S POWER. I AM GLAD NO ACCIDENT OCCURED, I WAS VERY LUCKY. I WAS ABLE TO TURN TO THE SIDE OF THE ROAD AND TURN THE CAR OFF AND ON. AFTER I DID THAT I WAS ABLE TO GET THE CAR INTO A PARKING LOT SO I COULD HAVE MY FATHER PICK ME UP. I HAVE DEALING WITH THIS REOCCURRING ISSUE FOR A WHILE. I TOOK IT TO THE DEALER AND THEY WANT TO CHARGE ME $100 JUST TO DIAGNOSE IT IN ORDER TO HAVE NISSAN BE INVOLVED. I HAVE TO GO ABOUT THIS WAY I WAS TOLD. AFTER DOING SOME IN-DEPTH RESEARCH ON THE WEB FOR THE 2003 NISSAN MURANOS, IT SHOWS THAT THERE ARE TONS OF THOUSANDS OF OTHER 2003 NISSAN MURANO OWNERS HAVING THE COMPLETELY SAME EXACT PROBLEM. IT IS ALSO BAFFLING TO ME & NOT FAIR THAT ALL THE NISSAN DEALERSHIPS ARE MAKING SO MUCH MONEY FROM A FLAW THEY CAUSED. I WOULD LIKE TO FILE THIS ISSUE TO BE INVESTIGATED AND RECALLED. THIS IS A HUGE SAFETY HAZARD ON THE ROAD FOR ALL 2003 NISSAN MURANO OWNERS, AND IT'S NOT ETHICALLY RIGHT TO LEAVE HUNDREDS OF THOUSANDS OF PEOPLE IN SERIOUS LIFE OR DEATH SITUATIONS. *TT

SINCE I PURCHASED MY 2003 NISSAN MURANO, I HAVE HAD SEVERAL FAILURES WITH IT THAT THE DEALER HAS EITHER CLAIMED THEY CANNOT REPRODUCE, HAS FAILED TO FIX OR INDICATES THAT MY MODEL IS NOT PART OF A RECALL EFFORT, EVEN WHEN MY CAR IS REPRODUCING THE VERY SAME SYMPTOMS THE RECALLS STATE THEY ADDRESS. THE LAST INCIDENT WAS THE ALTERNATOR AND THE FAILURE OF THE CAM POSITION SENSORS AND CRANK POSITION SENSORS. BOTH HAVE CAUSED THE VEHICLE TO SIMPLY STOP IN ONGOING TRAFFIC CREATING AN OBVIOUS SAFETY HAZARD FOR MY FAMILY! DOES SOMEONE HAVE TO ACTUALLY DIE BEFORE WILL ACCEPT RESPONSIBILITY FOR FAULTY CONSTRUCTION WITH THE MURANO? THIS IS NOT THE FIRST LIFE-THREATENING INCIDENT I HAVE HAD WITH THIS CAR!!! I WAS ON THE INTERSTATE DOING 70 MPH WHEN ALL OF A SUDDEN THE ENGINE DIED!!! I COMPLETELY LOST ACCELERATION ON INTERSTATE 70 AT 10:30 P.M. AT NIGHT WITH SMALL CHILDREN IN THE CAR! WHAT DID THE DEALERSHIP DO TO RECTIFY THIS SITUATION? REPLACED THE ALTERNATOR THAT WAS ALREADY ON RECALL AND THREATENED TO CHARGE ME FOR THE COST UNTIL I THREATENED LEGAL ACTION...THEN, ALL OF A SUDDEN, TOOK CARE OF IT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

THE DRIVER'S SIDE SEAT-BOTTOM BRACKET HAS BEEN BROKEN FOR APPROXIMATELY 2 YEARS, BUT HAS NEVER BEEN A MAJOR ISSUE. JUST RECENTLY, HOWEVER, IT BECAME A MAJOR SAFETY ISSUE WHEN I ADJUSTED THE SEAT, AND IT WOULD NOT GO BACK TO WHERE I HAD IT. NAMELY, WHEN I ADJUSTED THE SEAT UPWARDS, IT WOULD NOT GO BACK DOWN. BEING A TALL GUY, AT 6'4", THIS MEANT MY KNEES WERE SHOVED INTO THE DASH AND MY HEAD HIT THE CEILING. ADDITIONALLY, WHEN ACCELERATING AND BRAKING, THE SEAT ROCKS BACK AND FORTH UNPREDICTABLY. TO MEDIATE THE PROBLEM, THE SEAT BRACKET IS BEING REPLACED. I WILL BE ASKING FOR THE BROKEN PART. *TR

THE DRIVER'S SEAT IN MY 2003 NISSAN MURANO SUDDENLY, WITHOUT WARNING BROKE AWAY FROM THE ANCHOR POINT ON THE LEFT SIDE. I HEARD A LOUD SNAP OR CRACK AND THE SEAT SAGGED PERCEPTIVELY DOWN AND TO THE LEFT. FORTUNATELY I WAS TRAVELING IN A STRAIGHT LINE AT A MODERATE SPEED. I BELIEVE THAT IF I HAD BEEN NEGOTIATING A SHARP TURN WITH ANY MORE SPEED I WOULD HAVE BEEN IN SIGNIFICANT JEOPARDY. I BELIEVE THIS DEFECT IN THE SEAT ATTACHMENT REPRESENTS A SIGNIFICANT HAZARD TO THE PUBLIC AND SHOULD BE CORRECTED BY NISSAN. WHEN I TOOK THE CAR TO THE DEALER I WAS INFORMED THAT THE COST TO REPAIR THE SEAT WAS $700.00. WHILE THIS MAY NOT SEEM LIKE A LOT OF MONEY TO PAY IN ORDER TO KEEP YOUR CAR SAFE IT SURELY MAY PREVENT SOME PEOPLE FROM HAVING THE REPAIRS DONE AND AS A RESULT KEEP UNSAFE CARS ON THE ROAD. AS I UNDERSTAND IT NISSAN IS UNWILLING TO DO ANYTHING TO ELIMINATE THE PROBLEM OR PARTICIPATE IN THE REPAIR AFTER THE PART FAILS. I PLAN TO HAVE THE NECESSARY REPAIRS MADE AND I WILL KEEP THE DEFECTIVE PARTS FOR INSPECTION. I THINK IT WAS SIGNIFICANT THAT THE SERVICE TECHNICIAN TOLD ME THAT MY CAR WOULD NOT PASS SAFETY INSPECTION IN VIRGINIA WITH A BROKEN SEAT. DOES THAT NOT SUGGEST THAT THE ISSUE BELONGS WITHIN THE PURVIEW OF THE NHTSA AND THAT PERHAPS THE ORGANIZATION SHOULD TAKE STEPS TO ELIMINATE THIS VERY REAL PROBLEM OR AT LEAST MAKE SURE THAT NISSAN PARTICIPATES IN THE NECESSARY REPAIRS. *TR