2009 NISSAN MURANO Complaints

I WAS DRIVING HOME FROM WORK, TRAVELLING AT A SPEED OF ROUGHLY 35MPH. I WENT OVER A SMALL BUMP IN THE ROAD AND WENT TO APPLY BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO GET OFF THE ROAD WITHOUT INCIDENT. THE DEALERSHIP SAID I NEEDED A NEW MASTER CYLINDER. I REPLACED IT. A WEEK LATER DRIVING MY CHILDREN TO SCHOOL I WAS STOPPING NORMALLY WHEN AGAIN THE BRAKE PEDAL WENT TO THE FLOOR. NOW THE DEALERSHIP STATES THEIR "BEST GUESS" TO REPAIR IS TO REPLACE THE ABS ACTUATOR. THERE IS NO GUARANTEE THIS WILL REPAIR THE PROBLEM. THIS WAS ESCALATED TO THE LEVEL OF THE NISSAN ENGINEER BECAUSE THE DEALERSHIP (JEFF SCHMITT NISSAN IN BEAVERCREEK, OHIO) WHICH IS A CERTIFIED NISSAN DEALER COULD NOT DIAGNOSE THE PROBLEM INTERNALLY.

BRAKES WILL GO ALL THE WAY TO THE FLOOR AND AT TIMES CAN NOT STOP THE CAR. THEY BLEEDED THE BRAKE LINE AND CHANGED THE FLUID, THEY REPLACED THE MASTER CYLINDER AND AFTER A MONTH IS IT ACTING UP AGAIN. NOW THEY ARE TELLING ME IS IS THE ABS SYSTEM. I ONLY HAVE 74000 MILES ON MY CAR AND IT SHOULD NOT BE HAPPEN. THIS SHOULD REALLY BE RECALLED. ONE DAY I WILL GET INTO AN ACCIDENT. I HAVE A FEW NEAR MISSES. THANK YOU

WHILE DRIVING MY VEHICLE, THE BRAKES BECAME SPONGY AND REQUIRED PUSHING THE PEDAL ALL THE WAY TO THE FLOOR TO STOP. I WAS ABLE TO DRIVE THE CAR TO A LOCAL AUTO SHOP AND THEY REPLACED THE MASTER BRAKE CYLINDER AND BRAKE BOOSTER, BUT THE CAR IS STILL HAVING PROBLEMS. NOW THEY SAY IT IS THE ABS SYSTEM.

ONCE THE ABS HAS ENGAGED (SLIPPING ON SNOW), THE BRAKE PEDAL WILL GO TO THE FLOOR AND LOSES ALL PRESSURE. SO RATHER THAN JUST MOMENTARILY RELEASING THE BRAKE PRESSURE AND PULSATING IT ON/OFF, IT REMAINS IN THE OFF POSITION. THIS IS THE 5TH INSTANCE OF THIS PROBLEM OCCURRING FOR ME. NORMALLY THE BRAKES GO BACK TO NORMAL AFTER A DAY OR 2, BUT IT HAS NOW BEEN ONE WEEK. A QUICK GOOGLE SEARCH WILL SEE THAT THERE ARE HUNDREDS OF OTHER 2009 MURANOS THAT HAVE THE SAME PROBLEM. ONCE THE ABS FIRES, THE BRAKES LOOSE ALL PRESSURE. IT IS ONLY A MATTER OF TIME UNTIL SOMEONE IS KILLED. NISSAN IS QUOTING A $2,000 REPAIR BILL TO REPLACE THE ABS ACUTATOR, WHICH IS TOO EXPENSIVE FOR MANY PEOPLE TO FIX. PLEASE LOOK INTO THIS ASAP. DO A GOOGLE SEARCH FOR '2009 NISSAN MURANO LOSES BRAKE PRESSURE, OR ABS PROBLEMS"

BRAKE FAILURE DUE TO LOSS OF BRAKE PRESSURE. AS I'M DRIVING OVER AN UNEVEN ROUGH SURFACE, I TRIED BRAKING AND LOSS BRAKE PRESSURE AS I HIT A BUMP. IT'S HAPPENED MULTIPLE TIMES IN THE PAST AS FAR BACK AS 12/2014. THE VEHICLE WAS TAKEN TO 2 DIFFERENT AREA NISSAN DEALERS. PRETTY COSTLY DIAGNOSTIC YIELDED NO PERMANENT SOLUTION, BECAUSE IT'S BACK AGAIN. I CALLED NISSAN CONSUMER LINE AND THEY SUGGESTED GOING BACK TO ANOTHER DEALERSHIP. PLEASE CAN SOMEONE VALUE THE TAX PAYERS LIVES AND DO SOMETHING BEFORE LIVES ARE LOST. PLEASE

I WAS DRIVING ON A HIGHWAY AT ABOUT 55 MPH AND A DEER RAN IN FRONT OF MY CAR. I HIT THE BRAKES HARD BUT COULDN'T STOP IN TIME (THE DEER DIED) AND WHEN I DID FINALLY DID ACHIEVE A STOP I NOTICED MY BRAKES WENT ALL THE WAY TO THE FLOOR. THEY WERE VERY SPONGY AND TOOK A HUGE DISTANCE TO STOP THE CAR THE REST OF THE DRIVE HOME, EVEN AT SPEEDS UNDER 35 MPH. I THOUGHT MAYBE THE COLLISION CAUSED DAMAGE TO MY BRAKES SOMEHOW. A MECHANIC BLED MY BRAKES AND RESTORED FUNCTIONALITY, AND CAREFULLY INSPECTED EVERYTHING BUT COULD NOT FIND ANY DAMAGE. A FEW WEEKS LATER IT SNOWED AND WHEN MY CAR SLID ON SOME ICE WHILE BRAKING INTO A TURN, THE BRAKE PEDAL WENT TO THE FLOOR AGAIN. I HAD THE BRAKES BLED AGAIN AND THE VEHICLE THOROUGHLY INSPECTED BUT AGAIN THEY FOUND NOTHING. THEY RECOMMENDED REPLACING THE MASTER CYLINDER. BEFORE I COULD GET THAT WORK DONE, ANOTHER SNOW CAUSED SLIPPERY ROADS WHICH AGAIN CAUSED MY BRAKES TO GO SPONGY WHEN BRAKING ON A PATCH OF ICE. MY MECHANIC RECOMMENDED I CONTACT NISSAN AND DURING MY RESEARCH I FOUND HUNDREDS OF COMPLAINTS FOR 2009 NISSAN MURANOS WITH SIMILAR CONDITIONS AND RECOMMENDATIONS TO REPLACE THE ABS HCU (AVERAGE COST, $2500). TWO DIFFERENT NISSAN DEALERS AND THEIR CORPORATE REPS SAY THEY KNOW NOTHING OF THE PENDING NHTSA INVESTIGATION ON THIS PROBLEM.

I HAVE HAD 3 BRAKE ISSUES IN LESS THAN 2 WEEKS. MY VEHICLE HAS 74,000 MILES ON IT AND IS MAINTAINED PER MANUFACTURER RECOMMENDATIONS. BRAKE PADS AND ROTORS ARE A YEAR OLD AND PASSED INSPECTION. THE FIRST OCCURRENCE I WAS DRIVING 35 MPH AND HIT A MANHOLE COVER. THE BRAKES WENT SPONGY AND WENT TO THE FLOOR. I PUMPED THE BRAKES A FEW TIMES AND THEY RETURNED. THE SECOND OCCURRENCE I WAS DRIVING AROUND 40 MPH AND COMING AROUND A CURVE AND THE SAME THING HAPPENED. THE THIRD TIME IT WAS SNOWY AND VERY SLICK. UPON BRAKING ON A TURN, THE ABS ENGAGED AND I LOST ALL BRAKES AGAIN. THESE EXPERIENCES WERE VERY SCARY AS I HAD NOT CONTROL OVER MY VEHICLE. I USE THIS TO TRANSPORT MY GRANDCHILDREN AND THE FACT THAT I CAN LOOSE CONTROL OVER THE ABILITY TO STOP MY VEHICLE INTERMITTENTLY IS VERY ALARMING. THE DEALER REPLACED THE MASTER CYLINDER (WITH NO DOCUMENTED FAILURE). THE SECOND OCCURRENCE HAPPENED LESS THAN 5 DAYS LATER AND I BROUGHT IT BACK TO THE DEALER WHERE THEY REPLACED THE ABS HYDRAULIC CONTROL UNIT,WHICH COST $3000 FOR PARTS AND LABOR! THIS NEEDS TO BE RECALLED AS IT IS DANGEROUS. I HAVE LOST FAITH IN NISSAN AS THEY HAVE NOT ADDRESSED THIS ISSUE!

BRAKES GO TO THE FLOOR BEFORE ENGAGING. DRIVING ON NORMAL PAVED ROAD WHEN A VEHICLE PULLED OUT IN FRONT OF US, ABS ENGAGED AND NOW WE HAVE NO BRAKES UNTIL TOUCHING THE FLOOR. WENT TO NISSAN FOR SERVICE AND THEY SAY IT IS THE ABS THAT NEEDS REPLACING, 2800.00. WE JUST HAD NEW BRAKES ON THE BACK LESS THAN 2 MONTHS AGO. THEY SAY DUE TO NUMEROUS COMPLAINTS ON NISSAN FORUMS THAT THEY BELIEVE IT IS AN ISSUE WITH THE ABS MALFUNCTIONING AND NOT SIMPLY REPLACING THE MASTER CYLINDER AS MANY PEOPLE HAVE REPLACED THIS PART FIRST ONLY TO NEED THE ABS REPLACED. WE TRIED PUMPING AND HOPING FOR A RESET BUT NOTHING HAS HELPED. NISSAN NEEDS TO DO A RECALL BEFORE A LIFE IS LOST DUE TO THIS KNOWN ISSUE. WE ARE THE ONE OWNER OF THIS VEHICLE, 2009 WITH LESS THAN 65,000 MILES ON THE CAR. NO ISSUES LEADING UP TO THIS NOR ANY INDICATOR LIGHTS GOING OFF.. I KNOW OUR SAFETY IS PRICELESS BUT IF US FOLKS ARE DOING THE RIGHT THING AND GETTING THESE REPAIRS DONE, THEN A RECALL GOES INTO AFFECT, I WOULD LIKE TO SEE SOME SORT OF REIMBURSEMENT.....

YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY NEIBH YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD ENTERING THE HIG YESTERDAY ON 12/10/2017 WAS COMING OUT OF MY DEVELOPMENT ROAD APROCHING AN INTERSECTION DRIVING MY NISSAN MURANO 2009. APLIED THE BRAKES AND THEY WENT DOWN ALL THE WAY AND THE CAR DID NOT STOP. I WENT THROUGH THE STOP SIGN INTO THE HIGHWAY WITH MY TWO DAUGHTERS 6 YEARS AND TENS YEARS OLD. I WAS SCARED. AVOIDED COLLISION FROM SEVERAL CARS ON THE HIGH WAY BY STEERING THE CAR OF THE ROAD TO THE GRASS. MY BRAKE PADS WERE SERVICED TWO MONTHS AGO BECOUSE THE SAMETHING HAPPENED. THE CAR DID NOT STOP WHEN I WAS PULLING OFF MY DRIVEWAY.

OUR BRAKES BECAME SPONGY AND DID NOT WORK WHEN DRIVING.AT A SPEED OF 35 MPH. EVENTUALLY THE BRAKE PEDAL WENT TO THE FLOOR. THE CAR WAS TOWED TO A DEALER WHO REPLACED THE ABS ACTUATOR AT A COST OF $2176 FOR PART, $528 FOR LABOR AND $69 FOR DIAGNOSIS. WE FEEL NISSAN SHOULD HAVE RECALLED THIS VERY DANGEROUS ACTUATOR. WE WERE ON A RESIDENTIAL STREET SO OUR SPEED WAS 35 MPH WHEN THE BRAKES WENT OUT ABRUPTLY. WE ARE APPALLED THAT THE COMPANY IS CHARGING EXORBITANT PART PRICES AND ALLOWING HIGH LABOR FEES TO REPLACE THIS DEFECTIVE AND LIFE THREATENING ABS ACTUATOR. THE DEALER TOLD US THEY WERE NOT RESPONSIBLE FOR REDUCING THE COSTS. IT IS TOTALLY UP TO NISSAN TO ADJUST THESE COSTS. MANY PEOPLE COULD LOSE THEIR LIVES BECAUSE THIS DANGEROUS SITUATION IS NOT COMMUNICATED TO OWNERS OF 2009 NISSAN MURANOS.