2006 NISSAN MURANO Complaints

MY POWER STEERING PUMP HAS MALFUNCTIONED AND THE HOSE HAS A HOLE IN IT. THE LEAK HAS CAUSE A BELT TO POP WHILE I WAS DRIVING. I DID NOT KNOW WHAT HAPPENED UNTIL THE TRUCK BATTERY KILLED OVER AND A MECHANIC HELPED ME WHILE THE VEHICLE DISABLED. I ALSO KNOW OF THREE OTHER NISSAN MURANO OWNERS WHO HAVE HAD THE SAME PROBLEM. TWO OF THEM HAVE PAID A LARGE AMOUT TO FIX THIS PROBLEM AND THE OTHER TRADED IN THE VEHICLE BECAUSE OF THE PROBLEM. THIS IS A DEFECT WITH MURANO AND I GOOGLED THIS ISSUE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *TR

I WAS DRIVING FROM WORK, WHEN I HEARD A LOUD POPPING SOUND UNKNOWN WHERE IT WAS COMING FROM SO I PULLED OVER TO INSPECT MY VEHICLE. AS I EXITED MY SEAT I NOTICE THAT THE DRIVER SIDE SEAT WAS LEANING / ROCKING TO THE LEFT SIDE AND APPARENTLY SOMETHING HAD BROKEN. I NOTIFIED NISSAN CORPORATION OFFICES WHERE I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE TO SEE IF IT WAS A RECALL ON THIS VEHICLE FOR THE DIVER SIDE SEAT. I WAS TOLD THAT THERE WERE NO RECALLS BUT TAKE TO THE NISSAN DEALER AND HAVE IT LOOKED AT THEN DO A FOLLOW UP CALL WITH HIM AFTERWARDS. I THEN WENT ON LINE AND NOTICES THAT IT WAS THOUSANDS OF PEOPLE THAT WERE HAVING THE SAME PROBLEM THAT I WAS EXPERIENCING. I COULD NOT BELIEVE THAT THERE WAS NO RECALL. THIS IS MOST DEFINITELY A SAFETY ISSUED AND I DON'T KNOW WHAT IT IS GOING TO TAKE BEFORE NISSAN REALIZE IT. *TR

THERE WAS A POPPING NOISE UNDER MY SEAT AND THEN ALL OF A SUDDEN THE DRIVER'S SEAT SAGGED TO THE BACK AND LEFT TOWARDS THE DRIVERS SIDE DOOR. I GOT OUT OF THE CAR AND CHECKED THE SEAT. IT ROCKS BACK AND FORTH NOW BECAUSE THE BRACKET THAT HOLDS THE SEAT IS BROKEN. MY SEAT LITERALLY FALLS ALL THE WAY DOWN TO THE CAR FLOOR NOW. I DECIDED TO LOOK THIS PROBLEM UP ONLINE AND I WAS ASTOUNDED TO SEE THAT THERE ARE LITERALLY THOUSANDS OF 2006 NISSAN MURANOS WITH THIS EXACT SAME PROBLEM WITH THE EXACT SAME SIGNS AND SYMPTOMS AS WHAT I HAD. WHAT WAS EVEN MORE INCREDULOUS TO ME WAS THE FAT THAT NISSAN HASN'T PUT OUT A RECALL FOR THIS ISSUE AND EXPECTS THE CONSUMER TO PAY FOR THE SEAT WHICH APPARENTLY IS GOING TO COST ME UP TO $1500 FOR THE SEAT. THIS IS A FACTORY DEFECT AND NISSAN SHOULD PUT OUT A RECALL TO FIX THIS PROBLEM. IT MAKES THE CAR VERY HARD TO DRIVE AND CAN CAUSE THE DRIVE TO JERK TO THE LEFT WHEN THE SEAT LUNGES BACKWARDS POSSIBLY CAUSING A SERIOUS ACCIDENT. ON THE NEWS TODAY THERE WAS A RECALL FOR A CHILD'S ITEM THAT ONLY HAD 6 COMPLAINTS AND THEY RECALLED IT. NISSAN HAS HAD THOUSANDS OF COMPLAINTS AND NOTHING. *TR

WELD BROKE ON DRIVER SEAT ADJUSTER ASSEMBLY (BRACKET/FRAME). APPARENTLY, A VERY COMMON PROBLEM. *TR

I WAS DRIVING DOWN THE HIGHWAY WITH MY GIRLFRIEND AND 4 YEAR OLD DAUGHTER IN THE CAR. WE WERE DRIVING INTO A CURVE TO THE RIGHT AND I HEARD A LOUD POP. AT THE SAME TIME THE DRIVER SEAT WHICH I WAS SITTING IN FELL BACK AND TO THE LEFT CAUSING ME THE JERK THE WHEEL. WE SHOT ACROSS THE OTHER LANE SPUN AROUND AND SKIDDED TO A STOP. LUCKILY, NO CARS WERE COMING THE OTHER WAY . I DIDN'T THINK MUCH OF IT AT THE TIME UNTIL I FINALLY GOT AROUND TO BEING ABLE TO AFFORD TO FIX IT (BEING A NISSAN I KNEW IT WASN'T GOING TO BE CHEAP) , I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE 2006 NISSAN MURANO. AND THAT MINE WAS NOT AN ISOLATED INCIDENT. I CAME ACROSS HUNDREDS OF COMPLAINTS OF THIS PROBLEM, SO IT MAKES ME WONDER AFTER MY ORDEAL, HOW LONG BEFORE SOMEBODY GETS KILLED FROM THIS OBVIOUS DEFECT. , NISSAN HAS TO BE AWARE OF IT ,BUT STILL THERE HAS BEEN NO RECALL FOR THE AMERICAN PUBLIC . PLEASE TELL ME SOMEONE IS ON TOP OF THIS BECAUSE ITS NOT A TIRE PRESSURE SENSOR OR A HEAD LAMP FUSE, THIS IS THE DRIVER SEAT .IS THERE ANY MORE IMPORTANT THING IN THE CAR THAN KEEPING THE DRIVER IN CONTROL ? I THINK EVERYBODY WOULD AGREE NO. SOMEONE PLEASE DO SOMETHING. *TR

I WAS GETTING OUT OF MY NISSAN MURANO TO PICK UP MY CHILD FROM SCHOOL. WHEN I GOT OUT I HEARD A STRANGE POP/CRACK NOISE AND THE SEAT WAS TITLED TO THE LEFT BACK. I OPENED THE BACK DOOR AND LOOKED UNDER THE SEAT AND FOUND THAT THERE WAS A PIECE OF METAL THAT HAD BROKEN. THIS CAUSED THE SEAT TO FALL BACKWARDS AND TO THE LEFT. I WAS UNABLE TO DRIVE IT UNTIL I FOUND A PLASTIC CUP TALL ENOUGH TO HOLD UP THE BACK LEFT CORNER OF THE SEAT SO I WAS ABLE TO DRIVE US HOME. I'M A SINGLE MOTHER BARELY MAKING IT AND CANT AFFORD A $1200 REPAIR. ESPECIALLY WHEN THERE ARE HUNDREDS OF THE SAME COMPLAINT. THE DEALERSHIPS OTHER COMPLAINTS HAVE STATED THAT IT IS A COMMON ISSUE. THIS COMMON ISSUE, HAD I BEEN DRIVING WOULD HAVE CAUSED A WRECK AND THE MANUFACTURER WILL TAKE NO RESPONSIBILITY. I PURCHASED THIS USED AND NOW I KNOW WHY THE PRIOR TWO OWNERS GOT RID OF IT. I ALSO WAS UNDER THE IMPRESSION THAT NISSAN CARED ABOUT THE PEOPLE PURCHASING THEIR VEHICLES. I WANTED A SAFE TRUCK TO TRANSPORT MY CHILD. THERE NEEDS TO BE A RECALL AND NISSAN SHOULD REPLACE THE BRACKET FREE OF CHARGE KNOWING THAT THIS IS AN ISSUE. *TR

I WAS DRIVING WITH MY COUSIN ON OUR WAY TO LUNCH WHEN I HEARD A NOISE THAT SOUNDED LIKE I RAN OVER A PLASTIC BOTTLE. I THEN LEARNED THAT THE DRIVERS SEAT HAD BROKE. I CALLED CONSUMER AFFAIRS NISSAN AT 1-800-647-7261 ON JANUARY 3 2013. THE CUSTOMER SERVICE REP ASKED FOR MY VIN# TO SEE IF I WAS UNDER WARRANTY. ONCE SHE LOCATED THE INFO AND FOUND THAT MY WARRANTY EXPIRED I TOLD HER THAT I WANTED TO FILE A COMPLAINT AGAINST NISSAN. I DIDN'T STOP THERE I NOTIFIED THE BBB ALONG WITH THE ATTORNEYS GENERAL OFFICE AND THE NHTSA. I WAS TOLD THAT BECAUSE MY WARRANTY WAS EXPIRED I HAD TO HAVE 9 OTHER PEOPLE IN MY AREA WHO HAD THE SAME ISSUE COME FORWARD FOR THERE TO BE AN INVESTIGATION. IT WILL BE 3 MONTHS ON THE 28TH OF MARCH THAT I'M STILL RIDING AROUND WITH A BROKEN SEAT. I DID HAVE THE SEAT WELDED BUT IT BROKE AFTER 6 DAYS. *TR

MY WIFE WAS DRIVING WHEN THE DRIVERS SIDE SUN VISOR FELL DOWN IMPAIRING HER VISION. THIS CAUSED HER TO SCRAPE THE PASSENGER SIDE RIMS ON THE CURB. I BELIEVE IT IS NOW OUT OF ALIGNMENT. LUCKILY NO ONE WAS INJURED, BUT THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE READ OTHER COMPLAINTS ABOUT THIS SAME ISSUE. I BELIEVE THE PROBLEM IS NOT THE VISOR IT'S SELF (ALTHOUGH IT IS REALLY HEAVY) BUT WHERE IT ACTUALLY MOUNTS TO THE CEILING. WHY NISSAN WILL NOT OWN UP TO THIS AND CORRECT THE ISSUE IS BEYOND ME? GUESS THEY DON'T REALLY CARE CAUSE THE ALREADY GOT YOUR MONEY. *TR

I HAD JUST STOPPED MY VEHICLE AND OPENED THE DRIVER'S DOOR, TO EXIT. AS I BEGAN TO EXIT, THE BACK LEFT CORNER OF THE DRIVER'S SEAT COLLAPSED. I REMOVED THE SEAT CONTROL PANEL AND OBSERVED THE METAL SEAT FRAME HAD BROKEN. NOTE: THIS IS THE SECOND TIME, IN THE EXACT SAME LOCATION, THIS HAS HAPPENED IN THE PAST 4 MONTHS. THE FIRST TIME THE NISSAN DEALER WHERE I PURCHASED THE CAR OFFERED TO WELD IT FOR JUST UNDER $500.00 DOLLARS OR REPLACE THE FRAME FOR JUST OVER $1300.00 DOLLARS. ADDITIONALLY, I PURCHASED A "CERTIFICATION" WITH THE VEHICLE WHEN I BOUGHT IT USED (2009 WITH 7900 MILES) AND THE CERTIFICATION, ALTHOUGH STILL ACTIVE, DOES NOT COVER THIS PART. IF I HAD PURCHASED A "GOLD" CERTIFICATION, IT WOULD HAVE BE COVERED. I OPTED TO GO TO A LOCAL, FULL SERVICE AUTO BODY SHOP WHERE IT WAS WELDED FOR $150.00. I RE-CONTACTED THE SAME LOCAL NISSAN DEALER AGAIN AND THEY OFFERED TO RESEARCH THE INCIDENT AND ATTEMPT TO HELP. TWO DAYS LATER I WAS CONTACTED AND TOLD THAT THE LOCAL NISSAN CONSUMER AFFAIRS REPRESENTATIVE DENIED COVERING ANY PART OF THE REPAIR. THE NISSAN STORE THEN OFFERED TO PAY 50% OF THE REPLACEMENT COST CITING MY CUSTOMER LOYALTY (PURCHASING 5 CARS FROM THEM AN ANOTHER 3 FROM THEIR GROUP). *TR

MY WIFE WAS DRIVING ABOUT 40 MPH AND SUDDENLY SHE HEARD A CLICK AND THE DRIVER SEAT SANK TO THE REAR LEFT. THE CAR WENT TO THE NEXT LANE BUT LIKELY NO ONE WAS CLOSE. MY WIFE WAS ABLE TO TAKE CONTROL BACK AND PUT THE CAR IN LANE. WHEN SHE RETURNED HOME, I CHECKED THE SEAT AND IT WAS BROKEN AT THE REAR LEFT. QUICK CHECK ON INTERNET AND I FOUND THAT IT WAS A COMMON PROBLEM WITH THE MURANO. TO MY SHOCK, THERE WAS AN INVESTIGATION BUT NO RECALL WAS CALLED. MY WIFE WAS VERY CLOSE TO AN ACCIDENT. IF SHE WAS DOING 55 MPH ON THE CROWDED HIGHWAY, WE WOULD HAVE A DIFFERENT STORY TO TELL. DOES SOMEONE HAS TO DIE FOR A RECALL!! *TR