2009 NISSAN MURANO Complaints

I HAVE EXPERIENCED 2 COMPLETE FAILURES OF MY BRAKE SYSTEM WITH MY NISSAN MURANO SL - 2009. IN SEPT 2016 - 91251 MILES: DRIVING OVER THE CREST OF A BRIDGE IN THE RAIN AND WHEN TRAFFIC BACKED UP FROM A RED LIGHT, I DEPRESSED THE BRAKE, IT WENT COMPLETELY TO THE FLOOR AND THE CAR WOULD NOT STOP. I WAS ABLE TO AVOID A MAJOR COLLISION BY DRIVING OFF INTO A GRASSY AREA THAT PRESENTED JUST BEFORE I HIT THE CAR IN FRONT OF ME TO CAUSE A CHAIN COLLISION. THE REMAINDER OF THE DRIVE, I WAS ABLE TO GET THE VEHICLE TO STOP ONLY AFTER CONTINUOUSLY PUMPING THE PEDAL. I HAD THE VEHICLE TOWED TO A REPAIR SHOP. AFTER EXTENSIVE ANALYSIS, IT WAS DETERMINED THE MASTER CYLINDER WAS BYPASSING INTERNALLY DUE TO A BAD GASKET AND BRAKE FLUID WAS NOT DISPERSING. $623.86 ($468.71 FOR MASTER CYLINDER SEAL) (WHICH I BELIEVE IS UNDER A RECALL OF THE NEWER SUV'S). IN OCTOBER OF 2016 - MILEAGE 92146. EXPERIENCED THE 2ND LOSS OF BRAKES TURNING ONTO A SIDE STREET IN CLEAR CONDITIONS. I HAD THE VEHICLE TOWED BACK TO THE SAME AUTO REPAIR SHOP, ASSUMING IT WAS A REPEAT OF THE MASTER CYLINDER ISSUE. IT WAS DETERMINED THAT IT WAS NOW THE ABS ACTUATOR. (A CURRENT RECALLED ITEM FOR NEWER MODELS OF THE NISSAN MURANO) ON 10/18/16 I HAD THE VEHICLE TOWED, FOR THE 3RD TIME, TO THE DEALERSHIP IN ORLANDO FLORIDA. CURRENT THE ISSUE NOW WAS THE ABS HYDRAULIC UNIT - OUTLET VALVE STICKING OPEN. COST - $3305.

WHILE STARTING THE CAR THE BRAKE PEDAL GOES ALMOST TO THE FLOOR AND HAS BECOME VERY SOFT OR SPONGY. AFTER "PUMPING" THE BRAKE IT COMES UP BUT IS STILL SPONGY. AFTER DRIVING THE CAR A WHILE IT AGAIN LOOSES PEDAL AND CONTINUES TO BE SPONGY. CAN'T SEEM TO BE DIAGNOSED AND IS WORRISOME. CAR WAS BOTH DRIVEN AND STATIONARY. SOME HAVE SUGGESTED MASTER CYLINDER BUT THERE IS PLENTY OF FLUID. SOME HAVE STATED IT IS AN ABS PROBLEM AND NEEDS REPLACEMENT??

EVEN THOUGH MY CAR IS NOT REGISTERED IN THE CURRENT "CAMPAIGN" (NISSAN'S EUPHEMISM FOR A RECALL) NONETHELESS, MY AIRBAG LIGHT ON THE DASH IS FLASHING, INDICATING THAT THE AIRBAG SYSTEM MAY BE FAULTY. NISSAN REFUSES TO FIX IT WITHOUT A FULL DIAGNOSTIC GOING OVER (ABOUT $100 FEE) AND DOES NOT SEEM TO CARE THAT A PASSENGER IN MY CAR COULD GET KILLED IF THE AIRBAG FAILS TO DEPLOY. MY CAR IS A 2009 MURANO WITH ONLY 59,000 MILES ON IT.

I FELT MY BRAKE PEDAL BECOME VERY SOFT. LIKE IT WAS HITTING THE FLOOR OF THE CAR. FEEL LIKE IT HIT THE FLOOR OF THE CAR. TO THE FLOOR IN MY MURANO. I TOOK IT TO MY MECHANIC AND HE CHANGED THE FRONT BREAKS AND ROTORS BUT SAID HE WAS CONCERNED BECAUSE THE PEDAL STILL FELT VERY SOFT. I TOOK MY MURANO TO THE DEALER ON 8-7-17 FOR A SQUISHY BRAKE PEDAL CONCERN. THE TECHNICIAN CONNECTED THE CONSULT 3 NISSAN SCAN TOOL TO THE VEHICLE DIAGNOSTICS SYSTEM AND FOUND THAT NO CODES WERE STORED IN THE SYSTEM. TECHNICIAN THEN CHECKED ALL OF THE BRAKE CALIPERS FOR ANY ABNORMALITIES AND ALL CHECKED OUT OKAY. DEALERSHIP RECOMMENDED HAVING THE BRAKE MASTER CYLINDER REPLACED. I AUTHORIZED. TECHNICIAN TEST DROVE THE VEHICLE AND NOTED THE BRAKE PEDAL FELT BETTER BUT IT WAS NOT 100%. I EXPLAINED I WAS NOT COMFORTABLE DRIVING THE VEHICLE, GIVEN THE BRAKES WEREN'T WORKING 100%. THE TECHNICIAN ADVISED THAT THE NEXT STEP WOULD BE TO REPLACE THE ANTI LOCK BRAKE SYSTEM ACTUATOR. TOTAL FOR REPAIRS $3242. I WAS VERY UPSET WITH THIS SOLUTION. I CONTACTED NISSAN CORPORATE AND EXPRESSED MY CONCERN ABOUT MY BRAKES AND I MENTIONED THAT I FOUND OUT THE US GOV HIGHWAY SAFETY AGENCY IS INVESTIGATING THE MALFUNCTIONING BRAKES ON 2009 MURANO'S. THEY DISMISSED MY CASE AND SAID THERE HAS NOT BEEN ANY RECALLS FOR THIS PROBLEM.

DURING NORMAL BRAKING ON BUMPY ROAD AT ABOUT 40MPH , BRAKE PEDAL SUDDENLY DROPPED ALMOST ALL THE WAY TO THE FLOOR AND BRAKING CAPABILITY WAS MUCH REDUCED. DROVE HOME CAREFULLY AND CHECKED BRAKE FLUID LEVEL - OK. TRIED RESTARTING CAR AND AT REST THE PEDAL WAS STILL GOING ALMOST TO FLOOR. NO ERROR INDICATIONS ON DASH. I GOOGLED THE ISSUE AND FOUND NUMEROUS COMPLAINTS ABOUT THESE SYMPTOMS ON THE 2009 MURANO AND SUGGESTIONS TO RESET THE THE ABS MODULE. I PULLED THE ABS FUSE AND RESTARTED CAR AGAIN. PEDAL NOW FIRM AND FIXED. REPLACED FUSE, PEDAL STILL OK STRONGLY SUGGESTING THAT THE ABS WAS AT FAULT. THIS SUDDEN FAILURE RESULTED IN PARTIAL LOSS OF BRAKING CAPABILITY AND IS THUS A SERIOUS SAFETY ISSUE THAT I HOPE YOU WILL INVESTIGATE GIVEN THE NUMBER OF ALMOST IDENTICAL COMPLAINTS.

DRIVING ON HIGHWAY AND VEHICLE SUDDENLY LOST BRAKE PRESSURE. BRAKES BECAME SPONGY AND ONLY ABRUPTLY STOPPED WHEN BRAKE PEDAL PRESSED ALL THE WAY TO THE FLOORBOARD. STOPPING DISTANCE WAS GREATLY INCREASED. UNABLE TO SAFELY DRIVE DUE TO HIGH CONCERNS WITH CAUSING AN ACCIDENT.

THE BRAKE PEDAL GOES TO THE FLOOR AFTER HITTING A BUMP. THE PRIVATE GARAGE AND DEALERSHIP CONFIRMED THIS IS THE ANTILOCK BRAKING SYSTEM FAILURE. THEY SAID HE HAS SEEN OTHER NISSAN MURANOS WITH THE SAME ISSUE. HE ALSO STATED THAT HE HAS ATTEMPTED TO PUT STOCKYARD ATS SYSTEMS IN OTHER MURANOS WHICH HAVE FAILED BUT THEN HAS HAD TO REPLACE THOSE BECAUSE THEY FAILED. THIS IS A CONSISTENT PROBLEM AND THEY NEED TO BE RECALLED.

MY VEHICLE IS 2009 NISSAN MURANO. IWENT OVER A SLIGHT DIP LEAVING A BUSINESS PARKING LOT ON TO THE ROAD AND WHEN I TRIED TO APPLY THE BRAKES, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT ENGAGING THE BRAKES. I HAD TO PUMP THE BRAKES REPEATEDLY TO GET THE CAR TO STOP. IF I DID NOT HAVE MUCH MORE THAN THE USUAL DISTANCE AVAILABLE TO STOP, THE RESULTS WOULD HAVE BEEN BAD. I TOOK IT TO MY MECHANIC WHO REPLACED THE MASTER CYLINDER AS THAT WAS WHAT THE SYMPTOMS SUGGESTED, BUT IT DID NOT FIX THE ISSUE. I THEN TOOK IT TO THE NISSAN DEALER, WHO I WAS SURPRISED DID NOT KNOW OF THE ISSUE EVEN THOUGH AN INVESTIGATION WAS UNDERWAY SINCE MAY. THEY DIAGNOSED THE PROBLEM AS THE ABS ACTUATOR WITH A COST OF $2500 TO RESOLVE.

I HAVE PULLED INTO TRAFFIC ONLY TO HAVE MY CAR NOT ACCELERATE CAUSING THE CAR BEHIND ME TO SLAM ON THEIR BRAKES. TODAY, THE CAR BEHIND ME HAD TO PULL OVER INTO THE SHOULDER TO AVOID HITTING ME. OVER THE PAST SEVERAL YEARS, I'VE TAKEN MY CAR INTO NISSAN SERVICE COMPLAINING ABOUT A RUMBLING NOISE/FEELING, THE CAR INTERMITTENTLY FAILS TO AND/OR HESITATES WHEN ACCELERATING. THE CAUSE OF THESE SYMPTOMS WERE NEVER DIAGNOSED PROPERLY. NOW THE SYMPTOMS OCCUR MORE FREQUENTLY. THE LOSS OF SPEED AND/OR THE ABILITY OF NOT GAINING SPEED ALONG WITH THE NORMAL FLOW OF TRAFFIC COULD CAUSE SOMEBODY TO HIT AND/OR KILL ME! THIS IS VERY DANGEROUS, TODAY I WAS LUCKY BY NOT GETTING HIT. A FEW WEEKS AGO, BECAUSE THE SYMPTOMS HAPPENS MORE CONSISTENTLY NISSAN DIAGNOSED THE PROBLEM AS A TRANSMISSION (CVT) ISSUE. ALTHOUGH THEY HAVE ADMITTED A DEFECT IN THEIR CVT TRANSMISSIONS, THEY REFUSED TO REPAIR IT BECAUSE IT'S OUT OF WARRANTY. I HAVE RECORDS WHICH SHOWS I TOOK MY CAR TO SEVERAL DIFFERENT NISSAN SERVICE DEPTS. COMPLAINING ABOUT THIS ISSUE WHEN THE TRANSMISSION WAS UNDER WARRANTY. THIS IS A MAJOR SAFETY ISSUE, JUST DOING A QUICK GOOGLE SEARCH, I DISCOVERED NISSAN'S CVT HAS ALLEGEDLY BEEN BLAMED FOR A COUPLE OF DEATHS AND MULTIPLE CAR ACCIDENTS. IT'S A HAZARD TO DRIVE MY VEHICLE, AND NISSAN SHOULD RECALL AND REPLACE ALL OF THESE TRANSMISSIONS. AS I SAID PREVIOUSLY, TODAY I WAS LUCKY, THE NEXT TIME I MAY NOT BE! ATTACHED: UNFORTUNATELY AFTER MY NEAR MISS INCIDENT THIS MORNING THE OTHER DRIVER KEPT GOING SO I DON'T HAVE ANY DOCUMENTATION TO PROVIDE. BUT I DID ATTACHED AN ONGOING EMAIL THREAD I HAVE WITH NISSAN CONSUMER AFFAIRS WHICH BASICALLY CAPTURES THE COMMUNICATION I'VE HAD WITH THEM UP UNTIL THIS POINT. THE ONLY THING MISSING IS ON JULY 5, 2017 I RECEIVED A CALL FROM WADE (NISSAN CONSUMER AFFAIRS) STATING THEY STILL ARE NOT GOING TO REPLACE THE TRANSMISSION.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH OVER A BUMP IN THE ROAD, THE BRAKES SUDDENLY MALFUNCTIONED WHILE ATTEMPTING TO STOP. DURING THE INCIDENT, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO TWO SEPARATE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE LOCAL NISSAN DEALER (HUDSON NISSAN IN CHARLESTON, SOUTH CAROLINA) INDICATED THAT THE ECU WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.