2005 NISSAN MURANO Complaints

HAS FAULTY ELECTRONIC LOCKS. VIEWED AS A SAFETY ISSUE AS IT PREVENTS THE ABILITY TO GET IN AND/OR OUT IN A QUICK AND EFFICIENT MANNER SHOULD THERE BE AN EMERGENCY. THE DOOR WILL NOT UNLOCK/LOCK USING THE ELECTRONIC DEVICES OR BUTTONS AND IN ORDER TO UNLOCK THE DOOR YOU HAVE TO OPEN ANOTHER DOOR AND REACH OVER AND MANUALLY UNLOCK. I HAVE SIGNIFICANT CONCERNS RELATED TO MY AND MY FAMILY'S SAFETY IN THE VEHICLE. AFTER RESEARCH IT APPEARS THAT THIS PROBLEM IS COMMON AND NISSAN IS NOT TAKING ANY RESPONSIBILITY TO REPLACE OR REPAIR CAUSING SIGNIFICANT (UP TO $1600) FINANCIAL COST TO THE OWNER. *TR

MY DRIVERS FRONT SEAT IS WOBBLY AND LOOSE. MY MECHANIC SAYS THE BASE IS CRACKED AND NEEDS TO BE FIXED. HE WAS TOLD BY NISSAN THAT OTHER MURANOS HAVE THE SAME PROBLEM BUT NOT UNDER WARRANTY AND THEY WILL NOT PAY FOR IT TO BE FIXED. THIS IS A STRUCTURAL PROBLEM AND VERY DANGEROUS IN THE EVENT OF A CRASH. *TR

VISOR KEEPS FALLING DOWN WHILE DRIVING. I ALMOST GOT INTO A CAR ACCIDENT COUPLE TIMES BECAUSE VISOR FELL DOWN AND BLOCKED MY VIEW. I THINK NISSAN SHOULD RECALL THIS PROBLEM. I RESEARCH THIS PROBLEM ONLINE AND HUNDREDS OF PEOPLE GOT THE SAME PROBLEM. IT'S A VERY SERIOUS PROBLEM AND SHOULD'T BE IGNORED.

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR CONTINUED FALLING FROM ITS HOUSING UNTIL THE VISOR WAS TIED IN PLACE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THERE WAS NO REPAIR AVAILABLE FOR THE FAILURE. THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THERE WAS ONLY A TEMPORARY REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 135,000.

I AM WRITING TO INFORM YOU OF MY PROBLEMS OCCURRING WITH MY 2005 NISSAN MURANO SL VIN# [XXX]. I PURCHASED MY CAR FROM YOUR DEALERSHIP IN 2005 AND HAVE GONE FOR ALL OF MY SERVICE NEEDS TO YOUR FACILITY. THERE HAVE BEEN 3 DIFFERENT INSTANCES IN WHICH I HAVE TAKEN MY CAR INTO YOUR SERVICE DEPARTMENT FOR ISSUES/PROBLEMS WITH THE TRANSFER CASE / CVT UNIT. TODAY JANUARY 5,2012, I CALLED NISSAN SERVICES REGARDING THE SAME ISSUE AGAIN WITH MY TRANSFER CASE AND WAS INFORMED TO BRING IT INTO YOUR SERVICE DEPARTMENT. I BROUGHT THE CAR IN AND INFORMED THE FRONT DESK OF THE PROBLEM. FOUR HOURS LATER, I WAS INFORMED THAT YES THE TRANSFER CASE WAS CRACKED BUT IT WOULD NOT BE REPAIRED BECAUSE IT WAS NOT THE SAME PROBLEM FROM BEFORE AND BECAUSE I WAS OUT OF WARRANTY. I HAVE 3 SEPARATE SERVICE ORDERS FROM THE OTHER REPAIRS FROM YOUR DEPARTMENT THAT CLEARLY STATE WHAT THE ISSUE/PROBLEM WAS "THE TRANSFER CASE WAS REPLACED DUE TO DAMAGE". I HAVE BEEN A LOYAL CUSTOMER FOR THE PAST 7 YEARS AND AM DISAPPOINTED IN THE SERVICE RECEIVED REGARDING A KNOWN ONGOING ISSUE WITH THE CVT / TRANSFER CASE OF THE MURANO, AND FEEL THAT THIS PROBLEM SHOULD BE COVERED AND RESOLVED AT NO COST TO ME. ATTACHED PLEASE FIND THE 3 SERVICE ORDER NUMBERS I AM REFERRING TO REGARDING REPAIRS TO THE CVT / TRANSFER CASE 11/17/08 - NICS129368 5/14/09 - 6004693-1 10/28/10 - 6026212-3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE DRIVER SIDE SEAT BEGAN LEANING TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE SEAT ADJUSTER ASSEMBLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED TO THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE AND DENIED ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,024.

WHEN SITTING IN THE DRIVER'S SEAT, I HEARD A BREAKING NOISE AND THE SEAT GAVE WAY ON THE LEFT SIDE. UPON FURTHER INSPECTION, THE FRAME ON THE BOTTOM LEFT OF THE DRIVER'S SEAT HAS BROKEN CAUSING THE DRIVER TO SIT IN A DANGEROUS AND POTENTIALLY HARMFUL POSITION WHEN OPERATING THE VEHICLE. CONTACTED A NISSAN DEALER AND WAS TOLD ONLY FIX WAS TO PURCHASE A NEW SEAT WHICH WOULD COST $1,700 - $2,000. *TR

DRIVER'S SEAT ADJUSTER ASSEMBLY FAILED. THE SEAT SHIFTS WHEN HITTIN G A BUMP. IT ALSO MOVES WHEN ENTERING THE VEHICLE. THIS IS A SAFETY ISSUE. THE DEALER TOLD ME MY EXTENDED WARRANTY DOES NOT COVER IT. THIS PART SHOULD BE ON A RECALL, AND CAR OWNER SHOULD NOT HAVE TO BE RESPONSIBLE FOR IT. *TR

I WAS GOING AROUND THE VEHICLE IN FRONT OF ME AND I HEARD A LOCK SNAPPING SOUND. I WAS INFORMED IT WAS THE TRANSFER CASE. LUCKILY I WAS ONLY TRAVELING 5 MPH WHEN THE TRANSFER CASE BROKE. *TR

OUR CAR IS STARTING THE SURGING THING AND ACTS LIKE IT IS GOING TO TURN OFF THEN ZOOMS OFF. I NEVER REALIZED THE CVT CAUSE SO MANY PEOPLE ISSUES. THE COWARDS AT NISSAN NOT STEPPING FORWARD ARE GOING TO REALIZE REAL QUICK THEY SHOULD HAVE BEEN LOYAL TO THEIR CUSTOMERS! I ALONG WITH A LOT OF OTHER FOLKS WILL NOT BE GOING BACK TO NISSAN! *TR