2009 NISSAN MURANO Complaints

ATTEMPTING TO SLOW DOWN ON A CITY STREET FOR A RIGHT TURN, THE BRAKE PEDAL WENT ALMOST TO THE FLOOR WITHOUT RESPONSE. AS I WAS NOT GOING TOO FAST TO BEGIN WITH, I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE THE TURN SAFELY. I CREPT TO THE NEAREST TIRE CENTER AND THE ABS SYSTEM WAS DIAGNOSED AS THE PROBLEM. THE CAR WAS TAKEN TO THE DEALER FOR REPLACEMENT OF THE ABS ACTUATOR.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SUN VISOR FAILED TO REMAIN SECURE AND WOULD FALL DOWN. THE FAILURE HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO HALL NISSAN IN VIRGINIA BEACH, VA WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 39,000.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE QUICKLY DEPRESSING THE BRAKE PEDAL TO MAKE AN EMERGENCY STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE FAILED TO IMMEDIATELY STOP. THE DRIVER HAD TO PUMP THE BRAKE PEDAL A SECOND TIME BEFORE THE BRAKES OPERATED NORMALLY. THE CONTACT INDICATED THAT THE FAILURE DID NOT OCCUR WHEN BRAKING UNDER NORMAL DRIVING SITUATIONS. THE VEHICLE WAS TAKEN TO THE DEALER (AUTO-NATION NISSAN IN PEMBROOK PINES, FLORIDA) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS FAULTY. THE MASTER CYLINDER WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LATER DIAGNOSED THAT THE ABS ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 93,000.....UPDATED 06/21/17 *BF *TR

WHEN TRYING TO BRAKE IN THE RAIN THE PEDAL BECAME SOFT AND DEPRESSED TO THE FLOOR, CAUSING ME TO RUN A RED LIGHT. THIS IS THE 2ND TIME THIS HAS HAPPENED, BOTH TIMES DURING A RAIN. THE PEDAL CAME BACK AFTER A FEW DAYS THE 1ST TIME BUT THIS TIME IT IS STILL DEPRESSING ALMOST TO THE FLOOR AND IT HAS BEEN 3 DAYS.

2009 MURANO LE WITH AWD. LOST BRAKE PEDAL PRESSURE AFTER ABS ACTIVATION AUGUST 2016 WITH 72,600 MILES ON IT. PURCHASED USED FROM NEW CAR DEALER WITH 22K MILES ON IT 02/02/2011. I TURNED INTO A PARKING LOT AND DROVE OVER A SPEED BUMP AT ABOUT 10 MPH ANOTHER CAR PULLED IN FRONT OF ME AND I HIT THE BRAKES AND ABS WAS ACTIVATED. THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. I PUMPED THE BRAKES AND THE PRESSURE RETURNED TO NORMAL. THE BRAKES RESPONDED NORMALLY FOR A COUPLE WEEKS UNTIL I BRAKED HARD TO AVOID ANOTHER CAR AND THE ABS BRAKING AGAIN ACTIVATED AND THE PEDAL WENT TO THE FLOOR. AFTER THAT THE BRAKE PRESSURE DID NOT RETURN ALTHOUGH I COULD STOP BY PUMPING THEM REPEATEDLY. I TOOK THE VEHICLE TO MOSSY NISSAN POWAY AND THEY DIAGNOSED THE PROBLEM AS A DEFECTIVE ABS ACTUATOR AND ECU WHICH WAS NOT COVERED UNDER WARRANTY ALTHOUGH IT HAS BEEN A COMMON PROBLEM WITH AWD MURANOS. PART WAS $1822 AND LABOR $560.

BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AFTER HITTING A BUMP IN PAVEMENT. TURNED VEHICLE OFF AND WAS ABLE TO RESTORE BRAKING. THIS HAPPENED MULTIPLE TIMES WITH FIRST INCIDENT IN APRIL 2015. VEHICLE WAS TAKEN TO NISSAN DEALERSHIP ON VARIOUS OCCASIONS. WAS KEPT OVERNIGHT BUT MECHANICS COULD NOT DUPLICATE PROBLEM. WAS TOLD THEY HAD NO OTHER SIMILAR COMPLAINTS. IN SEPTEMBER WE TOOK TO MECHANIC WHO SUGGESTED NEW MASTER CYLINDER. WORKED TEMPORARILY. JANUARY HAD ANOTHER INCIDENT AFTER HAVING TO HIT BRAKES HARD, HAD NO BRAKES. BEYOND FRIGHTENING. WENT BACK TO MECHANIC AND HE WANTED TO REPLACE ABS BUT ONLY NISSAN COULD MAKE REPAIR. BACK TO DEALER AND SPENT $2800 REPLACING ABS. BELIEVE IT SHOULD NOT HAVE BEEN THIS DIFFICULT FOR THEM TO DIAGNOSE PROBLEM. SPENT A YEAR FEELING UNSAFE, NEVER KNOWING WHEN BRAKES MIGHT FAIL.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE LEFT ARM AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT DROVE HOME WITH THE HAZARD LIGHTS ON BECAUSE THE VEHICLE WAS ONLY ABLE TO DECELERATE INSTEAD OF COMING TO A FULL STOP. ONCE THE CONTACT ARRIVED HOME, THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT NHTSA WAS CONDUCTING AN INVESTIGATION FOR THE YEAR, MAKE, AND MODEL VEHICLE REGARDING THE BRAKES FAILING; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. *JS

ON 2 JUNE 2017, I WAS DRIVING EAST ON JIMMY LEE PARKWAY IN HIRAM, GEORGIA. AS I WAS APPROACHING INTERSECTION OF JIMMY LEE PARKWAY AND METROMONT DRIVE, I WAS THREE TO FOUR CAR-LENGTHS FROM THE SUV IN FRONT OF ME THAT WAS STOPPED AT RED LIGHT; THEREFORE, PUT ON MY BRAKES TO STOP. TRAFFIC WAS VERY LIGHT AND MOVING SLOW DUE TO THE RED LIGHT. HOWEVER, WHEN I PUT ON MY BRAKES, MY BRAKE PEDAL SEEMED TO HAD SLIPPED AND WENT ALL THE WAY DOWN TO FLOOR BOARD. REGARDLESS, MY CAR CONTINUED TO MOVE ' NEVER STOPPED. WHEN I REALIZED THAT MY CAR WAS NOT GOING TO STOP, I PANICKED AND BRACED MY LEFT HAND ON THE STEERING WHEEL. ON IMPACT INTO THE REAR OF THE SUV THAT WAS SITTING AT THE RED LIGHT, MY LEFT HAND TOOK THE ENTIRE IMPACT OF THE ACCIDENT. CONSEQUENTLY, MY HAND IS CURRENTLY SWOLLEN TO DOUBLE ITS NORMAL SIZE. THE ACCIDENT RESULTED IN REAR-END DAMAGE TO THE SUV STOPPED AT THE RED LIGHT AND EXTENSIVE FRONT-END DAMAGE TO MY 2009 NISSAN MURANO. POLICE OFFICER WAS NOT AWARE OF MY BRAKES. IT WAS NEVER DISCUSSED AT THE ACCIDENT SCENE. AS A MATTER OF FACT, HE CITED ME FOR ''.FOLLOWING TOO CLOSE'' ' WHICH IS INACCURATE AND WAS NEVER THE CASE. HOWEVER, HE INSTRUCTED ME TO DRIVE HOME SLOW WITH MY BLINKERS ON DUE TO THE DAMAGE TO MY FRONT HOOD AREA. AS I WAS DRIVING, I CAREFULLY AND DELIBERATELY STAYED AT LEAST 10-20 CAR-LENGTHS BEHIND THE VEHICLES IN FRONT OF ME DUE TO BRAKE SITUATION. BECAUSE, WHEN I PUT ON THE BRAKES, THE BRAKES CONTINUED TO SLIP TO THE FLOOR-BOARD; BUT THE SUV WOULD ONLY SLOW DOWN AND NOT FULLY STOP. I PURPOSELY DROVE SLOW ENOUGH WITH MY BLINKERS FLASHING SO AS TO BE FORTUNATE ENOUGH TO HAVE ALL GREEN LIGHTS ALL THE WAY HOME. WHEN I FINALLY ARRIVED AT HOME, THE STEEP INCLINE TO MY DRIVEWAY STOPPED MY SUV ENOUGH TO STALL AT MY GARAGE DOOR. AN US GOV INVESTIGATION WAS LAUNCHED MAY 2015. ...UPDATED 06/13/17 *BF *TR

MY FRONT BRAKES ARE SQUEAKY. EVEN AFTER HAVING MY BRAKES REGULARLY SERVICED WITH PADS AND ROTORS THE BRAKES STILL SQUEAK. THEIR HAVE ALSO BEEN TIMES WHEN I STEPPED ON THE BRAKE BUT THE CAR DID NOT SLOW DOWN AS EXPECTED. I HAD TO PUMP THE BRAKES TO RE-ENGAGE THEM. ONCE THIS CAUSED ME TO ROLL INTO AN INTERSECTION WHICH LUCKILY NO OTHER CARS WERE NEAR ME. NOW MY FRONT LEFT WHEEL HAS STARTED MAKING LOUD SWOOSHING AND SCREECHING NOISES. THE FASTER I DRIVE THE LOUDER THE NOISE GETS. THE SQUEAK IN THE LEFT FRONT TIRE IS ALSO PRESENT WHEN DRIVING IN NEUTRAL. I HAVE AN APPOINTMENT TO GET THE CAR SERVICED ON WEDNESDAY. EVEN AFTER SERVICING IT MAKES ME NERVOUS THAT MY CAR IS NOT SAFE.

I AM WRITING REGARDING A RECENT INCIDENT WITH NISSAN THAT HAD AN ACTIVE RECALL. IT IS FOR RECALL NUMBER 08V521000 FOR THE 2009 NISSAN MURANO. I CONTACTED NISSAN BECAUSE MY VEHICLE WAS HAVING THIS EXACT ISSUE IN THAT THE OCS CONTROL UNIT HAD AN INTERRUPTION IN SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT. I CONTACTED NISSAN LETTING THEM KNOW MY MAKE AND MODEL WAS LISTED IN THIS RECALL AND THAT I WAS HAVING THIS EXACT ISSUE. THEY TOLD ME MY VIN NUMBER WAS NOT INCLUDED AND THEY WOULD NOT PAY FOR IT TO BE FIXED. I AM PREGNANT AND HAVE A TODDLER SO HAD I GOT INTO AN ACCIDENT, THAT IS 3 LIVES THAT WOULD HAVE BEEN AT RISK SINCE MY AIRBAGS WOULD NOT HAVE BEEN DEPLOYED. AFTER REQUESTING IT TO BE REVIEWED, NISSAN SAID THEY WOULD PAY HALF OF THE BILL, LEAVING ME TO STILL PAY $912.00 OUT OF POCKET. THIS IS A SAFETY ISSUE, NOT A MAINTENANCE ISSUE AND IS THE EXACT PROBLEM AND VEHICLE MAKE & MODEL THAT IS EXPLAINED IN THE RECALL. OBVIOUSLY THERE ARE OTHER MODELS THAT THEY MISSED WHEN EVALUATING VIN NUMBERS AND OTHERS ARE MOST LIKELY HAVING THIS SAME ISSUE. NISSAN IS REFUSING TO PAY THE FULL AMOUNT. THE NISSAN DEALERSHIP FIXING MY VEHICLE WAS EVEN FIGHTING FOR ME AND SAID THIS SHOULD NOT RANDOMLY HAPPEN AND AGREED THAT NISSAN SHOULD PAY THE FULL AMOUNT AS IT WAS A SAFETY ISSUE NOT REGULAR MAINTENANCE THAT SHOULD OCCUR. I AM EXTREMELY FRUSTRATED WITH NISSAN. IF THERE IS AN ACTIVE RECALL AND YOU ARE HAVING THAT EXACT PROBLEM WITH THE EXACT MAKE & MODEL IN THE RECALL, IT SHOULD BE COVERED. AND AIRBAGS SHOULD NOT JUST STOP WORKING FOR NO REASON WITHOUT BEING IN AN ACCIDENT. I HAVE BEEN TOLD TO REACH OUT TO YOU SINCE YOU REGULATE THESE THINGS. HOW CAN I SUBMIT A COMPLAINT AGAINST NISSAN AND IS THERE ANYTHING YOU CAN DO TO GET INVOLVED IN ORDER TO GET THE FULL AMOUNT PAID?