2009 NISSAN MURANO Complaints

AFTER GOING OVER A BUMP IN THE ROAD WHILE BRAKING, THE BRAKE PEDAL BECAME VERY SOFT, REQUIRING THAT ONE PUSH THE BRAKE PEDAL ALMOST COMPLETELY TO THE FLOOR IN ORDER TO STOP THE CAR. THE BRAKES DID STOP THE CAR BUT REQUIRED GREAT FORCE, AND THE PEDAL WENT TO THE FLOOR. RETURNED TO NORMAL OVERNIGHT. THREE WEEKS LATER SAME THING HAPPENED AGAIN, THIS TIME AFTER HITTING A POTHOLE. WENT AWAY AFTER SEVERAL DAYS. THIRD TIME HAPPENED WITHOUT HITTING ANY BUMPS. DEALER SAYS IT IS ABS ACTUATOR AND WILL COST $2500 TO FIX. UNLESS IT IS FIXED, THOUGH, THE BRAKE PEDAL GOES TO THE FLOOR WITHOUT EVEN SLOWING THE CAR DOWN UNTIL THE LAST SECOND, AND YOU ARE NEVER SURE IT IS GOING TO STOP AT ALL!

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. AFTER DRIVING OVER A POTHOLE, THE BRAKES FAILED TO FUNCTION AND THE EMERGENCY BRAKE HAD TO BE APPLIED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

BRAKES SUDDENLY ARE SPONGY AND SOFT. NEED TO BE DEPRESSED MUCH MORE THAN NORMAL. THIS IS A CONDITION THAT HAS APPEARED SUDDENLY. TOOK CAR TO MECHANIC AND HE REPLACED REAR BRAKES, TURNED ROTORS, AND REPLACED THE MASTER CYLINDER TWICE, BOTH RESULTING IN THE SAME SPONGY BRAKE CONDITION.

AT APPROXIMATELY 99,000 MILES I ENCOUNTERED A LIMITED NUMBER OF INSTANCES WHEN THE BRAKE PEDAL LOST PRESSURE, BECOMING VERY "SOFT", WHILE DRIVING. THE SITUATION BECAME DANGEROUS AS THE BRAKES WERE LESS RESPONSIVE. THE BRAKE PEDAL WOULD DISPLACE SEVERAL INCHES AND THE CAR WOULD BE DIFFICULT TO STOP. AFTER PARKING FOR A PERIOD, BRAKE OPERATION APPEARED TO RETURN TO NORMAL. I EVENTUALLY SUSPECTED THE ISSUE WAS TRIGGERED BY THE ABS. I TOOK TO THE DEALER, DESCRIBED THE ISSUE AND REQUESTED A BRAKE DIAGNOSTIC WHICH CONFIRMED THAT THE ABS ACTUATOR WAS DEFECTIVE. NOW FACING A REPAIR OF ~$2400 WHICH CAN'T BE AVOIDED AS HAVING THE ABS SYSTEM MALFUNCTION REPRESENTS A SIGNIFICANT HAZARD. MY DAUGHTER IS DRIVING THIS VEHICLE AT COLLEGE AND LIKELY WOULD NOT BE EXPERIENCED TO HANDLE WHAT I EXPERIENCED. WHILE AT JUST OVER 100,000 MILES, THIS VEHICLE HAS BEEN MAINTAINED VERY WELL AND THIS TYPE OF SYSTEM DEFECT SEEMS UNUSUAL AND DANGEROUS.

WHILE DRIVING ON THE ROAD, AFTER MY CAR HIT A RACCOON THE BREAK PEDAL WENT SOFT AND LOST PRESSURE TOTALLY AND THE CAR WAS NOT STOPPING. I WAS EVENTUALLY ABLE TO GET THE CAR STOPPED AFTER A FEW HUNDRED METERS BY USING THE PARKING BREAK. THE BREAK PEDAL WAS PRESSED COMPLETELY TO THE FLOOR AND NO PRESSURE AT ALL. I WAS LUCKY TO BE ABLE TO STOP THE CAR WITHOUT COLLISION WITH THE BREAK SUDDEN OUT OF CONTROL, BUT REALLY IN A PANIC WITH EXTREME CONCERNS OF MY DRIVING SAFETY. I TURNED OFF THE CAR FOR A WHILE AND TURN BACK ON, THE BREAK RETURNED TO NORMAL AND I COULD DRIVE MY CAR HOME SLOWLY. I BROUGHT MY CAR TO THE DEALER NEXT DAY AND THE ISSUE SEEMS WELL KNOWN BY THE DEALER BUT THEY HAVE NOTHING TO DO TO SOLVE IT. THIS BREAK ISSUE HAPPENED FEW TIMES BEFORE WHILE DRIVING OVER A BUMP. I FOUND THIS IS MOST LIKELY THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE CLAIMED, NISSAN SHOULD SET A RECALL TO FIX THIS ASAP TO AVOID TRAGEDIES ON THE ROAD.

EVERY TIME THE ABS SYSTEM IS ENGAGED DUE TO SLIPPING ON ROUGH ROAD OR LEAVES ETC, THE BRAKES BECOME SPONGY AND UNRESPONSIVE. IN ADDITION, THE PEDAL TRAVELS ALL THE WAY TO THE FLOOR. THIS HAPPENS AT ANY SPEED, ANY TIME THE ABS SYSTEM IS CALLED UPON. IT IS CLEAR THERE IS A BYPASS VALVE THAT IS NOT RETURNING TO ITS NORMAL POSITION. IT IS UNACCEPTABLE THAT, WITH OVER 30 COMPLAINTS TO THE NTSA, NO RESEARCH HAS BEEN DONE ON THIS ISSUE BY NISSAN. THE REPLACEMENT PART IS AROUND $1500, POSSIBLY THE MOST EXPENSIVE SINGLE BRAKE PART IN EXISTENCE.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 30 MPH, THE CONTACT HEARD A RATTLING NOISE AND A ROTTEN ODOR COMING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND WAS INFORMED THAT THE CATALYTIC CONVERTER FAILED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 162,000.

WHILE BRAKING FOR A YELLOW LIGHT, I HIT A POTHOLE AND THE BRAKE PEDAL WENT TOTALLY SOFT, DROPPED TO THE FLOOR, AND THE CAR WAS NOT STOPPING. I COASTED THROUGH THE RED LIGHT AND WAS ABLE TO GET ENOUGH PRESSURE FROM THE PEDAL TO STOP THE CAR A FEW HUNDRED FEET LATER. THE BRAKE PEDAL WAS PRESSED COMPLETELY TO THE FLOOR. I TURNED THE CAR OFF TO CONSIDER MY OPTIONS (AND PANIC A LITTLE), THEN TURNED IT BACK ON. THE BRAKE RETURNED TO NORMAL HEIGHT AND PRESSURE. I DROVE THE 15 MILES HOME VERY CAUTIOUSLY. BRAKES HAVE BEEN FINE SINCE, BUT I HAVE BEEN DRIVING INCREDIBLY SLOWLY AND CAUTIOUSLY. CAR IS WITH THE DEALER NOW TO TROUBLESHOOT, THOUGH I AM GUESSING IT'S THE SAME ABS MOTOR MODULATOR ISSUE OTHERS HAVE HAD. IT SEEMS LIKE THIS FIX ISN'T QUITE KNOWN TO 100% BE THE FIX, AND SO I AM INCREDIBLY LEERY OF DRIVING THIS CAR ANY MORE, EVEN REPAIRED. MY FAMILY'S SAFETY IS TOO IMPORTANT TO NOT BE SURE. SHOPPING FOR ITS REPLACEMENT NOW. FAILURE FIRST OCCURRED AT 98K MILES. *TR

I HAVE OWNED TWO NISSAN VEHICLES. THE FIRST NISSAN I OWNED WAS AN 08 ALTIMA THAT HAD A TRANSMISSION ISSUE AT 25,000 MILES. MY CURRENT NISSAN IS AN 09 MURANO. THIS VEHICLES TRANSMISSION STARTED TO MAKE NOISE AT 116,000 MILES. AT THE TIME I BROUGHT IT INTO A SHOP AND WAS TOLD THAT NISSAN HAS A LOT OF TRANSMISSION ISSUES. BECAUSE I WAS TOLD THAT MY WARRANTY WAS 60,000 MILES, I DID NOT BRING MY VEHICLE TO NISSAN. AFTER A FEW MONTHS WE DECIDED TO LOOK UP IF THERE WERE ANY RECALLS. MY HUSBAND FOUND ON THE NISSAN SITE THAT DUE TO ISSUES THEY HAD WITH THE CVT TRANSMISSION THEY EXTENDED THEIR WARRANTY FROM 60,000 MILES TO 120,000 MILES. WE WERE NEVER NOTIFIED OF THIS. I IMMEDIATELY BROUGHT MY CAR INTO NISSAN AND HAD THEM LOOK AT IT. THEY SAID MY TRANSMISSION WAS BAD AND NEVER MENTIONED THE WARRANTY. I CALLED NISSAN OF NORTH AMERICA'S CUSTOMER SERVICE AND HAD MY CASE REVIEWED. THEY ADVISED ME THAT THERE WASN'T A RECALL BUT ONLY A WARRANTY EXTENSION. THEY OFFERED TO PAY 50% SINCE I WAS NOW AT 123,000 MILES. I LET THEM KNOW I HAD DOCUMENTATION SHOWING I HAD THE ISSUE PRIOR BUT THEY HAVE NOT DONE ANYTHING FURTHER.

OUR 2009 NISSAN MURANO LOST BREAK PRESSURE A FEW MONTHS AGO. TOOK IT TO A MECHANIC WHO REPLACED THE MASTER CYLINDER TO THE TUNE OF ABOUT $700. LESS THAN TWO MONTHS LATER IT IS HAPPENING AGAIN (BREAK ALL THE WAY TO THE FLOOR). UNFORTUNATELY I DIDN'T REALIZE UNTIL NOW THAT THIS IS A VERY COMMON ISSUE. I CANNOT BELIEVE THERE HASN'T BEEN A RECALL FOR THIS POTENTIALLY LIFE THREATENING PROBLEM.