2007 NISSAN MURANO Complaints

DRIVING DOWN THE ROAD AT 45 MPH AND HEARD A SNAPPING NOISE AND FELT MY DRIVERS SEAT WOBBLE. WAS ABLE TO PULL INTO THE PARKING LOT OF MY GRANDSON'S SCHOOL AND GOT OUT OF THE CAR AND NOTICED THAT MY DRIVERS SEAT WAS TITLED TO THE LEFT AND ROCKING BACK AND FORTH. HAD THE CAR TOWED TO THE DEALERSHIP AND WAS TOLD THAT THE STEEL FRAME OF THE SEAT NEEDED TO BE COMPLETELY REPLACED. FORTUNATELY FOR ME THAT I DID NOT HAVE AN ACCIDENT WHERE I COULD HAVE SERIOUSLY BEEN INJURED OR WORSE YET THAT I INJURED SOMEONE ELSE. THE COST FOR THE REPAIR WAS $1450. I CONTACTED NISSAN CUSTOMER CARE WHO FOR ASSISTANCE WITH FUNDING OF THIS REPAIR AND WAS TOLD THAT SEATS ARE ONLY WARRANTED FOR 3 YEARS AND THEY WERE UNWILLING TO PROVIDE ANY MONETARY ASSISTANCE. I DO NOT CONSIDER THIS AS BEING NORMAL WEAR AND TEAR OF A VEHICLE AND AM EXTREMELY DISAPPOINTED THAT NISSAN IS NOT WILLING TO STAND BEHIND THEIR PRODUCT. I APPEALED THIS DECISION WITH NISSAN CUSTOMER CARE AND THEY ARE STILL UNWILLING TO ASSIST ME WITH FUNDING. WHAT A SHAME, THEY HAVE CERTAINLY LOST A VALUED NISSAN CUSTOMER. CHECKING THE INTERNET, SPECIFICALLY YOUR WEBSITE NHTSA, IT APPEARS THAT THERE HAVE BEEN AN EXTREME LARGE NUMBER OF COMPLAINTS OF THE MURANO DRIVERS SEATS BREAKING. WHY HAS THIS ISSUE NOT BEEN DEFINED AS A FACTORY DEFECT AND A REAL SAFETY ISSUE. HOW MANY COMPLAINTS WILL IT TAKE, TO MAKE NISSAN TO ISSUE A RECALL. SOMEONE NEEDS TO DO SOMETHING AND AM HOPING THAT NHTSA WILL DO AN INVESTIGATION AND FORCE NISSAN TO TAKE THIS ISSUE SERIOUSLY. A CAR WITH ONLY 69 THOUSAND MILES ON IT AND 7 YEARS OLD SHOULD NOT NEED A DRIVERS SEAT REPLACED UNLESS INVOLVED IN AN ACCIDENT. HOPE TO HEAR SOMETHING FAVORABLE IN THE NEAR FUTURE. NOT THAT THIS MATTER, BUT I AM A SENIOR US CITIZEN AND I DO NOT INTEND TO BE TREATED IN THIS MANNER, NOR SHOULD ANYONE ELSE. PLEASE HELP *TR

IT WAS A CHILLY WINTER AFTERNOON AND I HAD JUST PULLED OUT OF A BUSINESS PARKING LOT INTO TRAFFIC. THE SPEED LIMIT WAS 30MPH AND I WAS SLOWLY GETTING UP TO SPEED. THE TRAFFIC LIGHT CHANGED TO RED AND WHEN I APPLIED THE BRAKES, NOTHING HAPPENED. IT WAS LIKE I WAS PRESSING AGAINST A SOLID WALL. I HAD TO SWERVE AROUND CARS, HONKING MY HORN AS I COULDN'T STOP. I MANAGED TO PULL INTO ANOTHER PARKING LOT WHILE REPEATEDLY TRYING TO APPLY THE BRAKES. THE BRAKES FINALLY RELEASED AFTER ABOUT 1 MINUTE OF PUMPING. THIS HAS HAPPENED APPROXIMATELY 10 MORE TIMES SINCE THEN. THE DEALER STATES THAT THERE IS NO ISSUE WITH BRAKES AND THIS IS SOMETHING THEY'VE NEVER DEALT WITH. IT CANNOT BE REPLICATED ONCE CAR HAS BEEN RUNNING FOR MORE THAN 10 MINUTES. *TR

I WAS DRIVING ON THE FREEWAY WHEN I SUDDENLY NOTICED MY STEERING WHEEL WAS UPSIDE DOWN. LUCKILY, I COULD STILL STEER AND I IMMEDIATELY TOOK IT TO THE DEALER WHERE I HAD PURCHASED THE CAR AND AN EXTENDED WARRANTY. I HAD NOT BEEN INVOLVED IN ANY KIND OF ACCIDENT, BUT IN TRYING TO FIGURE OUT WHAT HAPPENED I THOUGHT I MIGHT HAVE GONE OVER A CURB WHILE TURNING RIGHT AND IT MAY HAVE JARRED SOMETHING. THE DEALER LATCHED ONTO THIS THOUGHT AND SAID I BROKE THE STEERING COLUMN WHEN I WENT OVER THE CURB. THEY WOULD NOT COVER THE REPAIR, DESPITE THE EXTENDED WARRANTY. I JUST DON'T BELIEVE IT. HOW COULD GOING UP ON A CURB AND DROPPING DOWN--FROM A STOP--BREAK THE STEERING COLUMN? THE DEALER SAID I NEED TO "REPLACE THE STEERING RACK AND REPLACE THE CABLE REEL." MY INSURANCE PAID ANOTHER COMPANY FOR REPAIRS AND THEY REPLACED THE "GEAR ASSEMBLY." SINCE I DON'T KNOW WHAT ANY OF THIS MEANS, I AM WRITING THE INVOICE'S DIRECT QUOTES. I REALLY BELIEVE THERE IS/WAS A DEFECT IN THE CAR. HAS ANYONE ELSE HAD THIS PROBLEM? *TR

THE DRIVER'S SEAT FRAME MOUNT SNAPPED, CAUSING SEAT TO SHIFT, WHICH IN TURN CAUSED THE DRIVER TO SHIFT RESULTING IN VEHICLE SWERVING INTO ADJACENT LANE. DRIVE WAS ABLE TO TAKE CORRECTIVE ACTION, AVOIDING HEAD ON COLLISION. *TR

WENT IN FOR HIGH PRESSURE HOSE REPLACEMENT AND CAME OUT WITH AIR BAG LIGHT FLASHING. DEALER (WOLFCHASE NISSAN) WOULD NOT OWN UP TO IT BEING A PROBLEM. FRUSTRATED THAT NISSAN DID NOT RECALL THE 07 AS THEY SHOULD HAVE ALL CARS, ETC WITH THAT SAME SPECIFICATION INSTEAD OF A FEW. HUNDREDS OF THOUSANDS HAVE COMPLAINED BUT NOTHING SEEMS TO BE DONE FOR THE 07 MODELS. SHOULD A CONSUMER HAVE TO LOSE A LIFE DUE TO A FAULTY SENSOR OR WHATEVER THE ISSUE WITH THE PASSENGER SEAT CUSHIONS OR MODULES? NISSAN KNEW THE ISSUE EXIST BUT DOESN'T WANT TO OWN UP TO THIS RECALL. I'M BEGGING FOR AN INVESTIGATION REGARDING THIS ISSUE. PEOPLE HAVE LOST LIVES DUE TO ERRORS WITH THE AIR BAG AND I PERSONALLY DON'T WANT TO BE THE NEXT VICTIM. IF DEALER EXPECTS ME TO PAY $1200.00 FOR SOMETHING THAT I DID NOT CAUSE, THEY ARE TRULY MISTAKEN. I WILL RAISE MY VOICE TO THE HEAVENS BEFORE THAT HAPPEN. PLEASE INVESTIGATE THIS MATTER. *TR

I PURCHASED MY 2007 MURANO IN AUGUST 2011. FROM THE DATE OF PURCHASE, I'VE HAD MULTIPLE ISSUES. THE BRAKES HAVE BEEN A CONSTANT ISSUE, I'VE HAD TO REPLACE THE FRONT STRUTS (BEFORE 60,000 MILES) AND WAS TOLD THAT I NEED TO REPLACE THE REAR SHOCKS AS SOON AS POSSIBLE, THE DRIVER SIDE VISOR IS BROKEN, 2 MONTHS AGO IT BEGAN LEAKING OIL FOR SOME UNKNOWN REASON, AND NOW THE FRONT SEAT IS BROKEN, CAUSING THE LEFT HAND SIDE OF THE SEAT TO 'FLOAT'. I WEIGH 140 LBS SO IT'S NOT LIKE I'VE CAUSED ANY UNDUE STRESS ON THE SEAT. THE VEHICLE CURRENTLY HAS 70,000 MILES. I CANNOT AFFORD TO MAKE ALL THE REPAIRS - BUT CANNOT SELL IT UNTIL I DO MAKE THEM (WHO IN THEIR RIGHT MIND WANTS TO PURCHASE A CAR THAT NEEDS $2500 POURED INTO IT FOR REPAIRS, WITH NEW ISSUES OCCURRING ON A REGULAR BASIS). IT'S A SHAME THAT NISSAN CAN PRODUCE SOMETHING OF SUCH POOR QUALITY AND NOT BE FORCED TO STAND BEHIND THEIR PRODUCT. THIS IS THE WORST CAR I'VE EVER OWNED. IF I CAN EVER GET RID OF THIS IT I'LL NEVER OWN ANOTHER NISSAN. *TR

POWER STEERING LINE SPLIT, SPRAYING OIL OVER ENGINE, DRIVETRAIN AND ACCESSORIES. *TR

BROKEN SEAT FRAME. WHILE APPROACHING A RED LIGHT THE DRIVER'S FRONT SEAT HAD A SNAPPING SOUND AND I BEGAN LEANING TOWARD THE LEFT. SEAT NOW ROCKS AND LEANS TOWARD THE LEFT. *TR

WHILE BACKING OUT OF OUR GARAGE. MY WIFE HEARD A NOISE LIKE SOMETHING BROKEN AND THE SEAT IMMEDIATELY SHIFTED TO THE LEFT. NOW THE SEAT WOBBLES AND NOW LEANS TO THE LEFT, THE VEHICLE IS NOT SAFE TO DRIVE. YOU DO NOT HAVE TOTAL CONTROL OF THE VEHICLE WHILE THE SEAT WOBBLES WHEN YOU DRIVE. AFTER MY INSPECTION THE REAR CROSS SUPPORT ARM IS BROKEN WHERE IT MOUNTS TO THE LEFT TRACK ASSEMBLY. I AM A SERVICE MANAGER IN THE AUTOMOTIVE INDUSTRY. I AM INVOLVED IN FACTORY RECALLS AT THE DEALERSHIP. I CAN NOT UNDERSTAND WHY THIS ISSUE HAS NOT BEEN DEFINED AS A FACTORY DEFECT AND A REAL SAFETY ISSUE. NISSAN NEEDS TO CORRECT THIS ISSUE BEFORE THIS RESULTS IN A CASUALTY. *TR

THE VERY COMMON ISSUE OF THE DRIVER'S SIDE SEAT BROKE AND IS NOT PROPERLY ADHERED TO THE FRAME OF THE CAR. THIS POSSESSES A VITAL THREAT TO OPERATING THIS VEHICLE. I WOULD ASK THAT THIS BE CONSIDERED FOR A RECALL FROM NISSAN AS THIS IS A HUGE SAFETY ISSUE FOR MURANO OWNERS. *TR