2018 NISSAN MURANO Complaints
View complaints related to 2018 NISSAN MURANO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2018 NISSAN MURANO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 NISSAN MURANO- Louisville, KY
Multiple times I will get a warning that emergency braking is not available for an obstruction. But no obstruction. The FEB system light will come on out of nowhere… literally nothing around! Causing cruise control to disengage and not work again until I stop and restart the car ?? no actually crash has occurred, but if this can’t be fixed I see it as inevitable! Please advise on what to do. This also I believe is the reason why I’ve had to replace front breaks and rotors TWICE IN 2 years!!!
Source: NHTSA WEB SITE -
2018 NISSAN MURANO- Elk Grove, CA
The contact owns a 2018 Nissan Murano. The contact stated while driving approximately 45 mph, an accident occurred in front of her and she crashed into the passenger side of one of the vehicles. The driver side air bags did not deploy. The contact sustained injuries on her back, neck, right shoulder, left hand, both knees, and both ankles, her chest was sore, and she experienced headaches. The contact did seek medical attention. A police report was filed. The vehicle was not driveable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 NISSAN MURANO- Elk Grove Village, IL
The front radar module frequently fails disabling the Automatic Emergency Braking and the Adaptive Cruise Control.
Source: NHTSA WEB SITE -
2018 NISSAN MURANO- Not Hispanic or Latino, TX
While driving with cruise control set at 80, I passed a vehicle and as I began to return to the driving lane from the passing lane, the control panel beeped and a warning "front radar unavailable due to obstruction" appeared and the vehicle immediately decelerated drastically and the cruise control was disengaged and disabled. I had to react quickly to avoid a rear collision by accelerating rapidly. There were no vehicles in front of me or on either side. The cruise was disabled for about 4-5 minutes. This happened a total of 12 times in a 5. 5 hour trip. I googled the problem and realized that it was ongoing for many years and involved a recall on other vehicles, but not mine.This is dangerous and should be a recall part before someone gets killed or seriously injured.
Source: NHTSA WEB SITE -
2018 NISSAN MURANO- Oshkosh, WI
The distance measuring sensor failed on my 2018 Murano. The vehicle would suddenly brake on its own without warning, with no vehicles in its path. Then, later if a vehicle would pass you and move in front of you a warning light would go on with the message "front radar unavailable due to obstruction". There are service bulletins out on this since 2015. It is my understanding through research that Nissan received a bad lot of sensors from their OEM producer. They are aware of this, yet they refuse to issue a recall to replace these defective sensors.
Source: NHTSA WEB SITE -
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2018 NISSAN MURANO- Hensley, AR
DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed (continued on the next page) Red airbag warning came on located in dash when no passenger in seat but when a passenger is in seat it goes off however regardless the airbag reports that it is turned off due to the OCS cannot complete it’s scan. This puts all passengers at safety risk and they will not deploy if there is an accident. Has been verified by outside mechanic and have an appointment with Nissan dealership Monday however they will not tell me if it is covered under Powertrain warranty even though it is within the mile/time period. I’ve been told 2x that airbags are not covered but the warranty clearly states it includes airbags and electrical components.
Source: NHTSA WEB SITE -
2018 NISSAN MURANO- East Meadow, NY
2018 Nissan Murano. Consumer stated that there is a clunking noise coming from vehicle.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 NISSAN MURANO- Brooklyn, MI
All of the safety lights came on including ABS and AWD sensor. I took my car to DeMaag GMC Nissan in Battle Creek MI and they said that the ABS Actuator is bad. I see that there has been a recall for this for the 2016-2018 Nissan Murano but they say that mine wasn't included and they told me that this was the issue. Why is it not included?
Source: NHTSA WEB SITE -
2018 NISSAN MURANO- SAPULPA, OK
DRIVING ON FREEWAY AT 65 MPH WITH NO OTHER VEHICLES AROUND AND THE SUN ROOF EXPLODED. IT SOUNDED LIKE AN EXPLOSION AND GLASS FELL INTO THE CAR. THERE WAS NO EVIDENCE IN THE CAR THAT ANYTHING FELL ONTO THE SUNROOF.
Source: NHTSA WEB SITE -
2018 NISSAN MURANO- COVINGTON, KY
I PURCHASED A 2018 NISSAN MURANO IN MAY 2019 WITH 16K MILES ON IT, AT 30,000 MILES I STARTED NOTICING AN ISSUE WITH IT NOT COASTING INTO TURNS, IT WOULD ALMOST COME TO A COMPLETE STOP, AND NEARLY CAUSE ACCIDENTS TO UNSUSPECTING DRIVERS BEHIND ME. I TOOK IT TO KERRY NISSAN IN FLORENCE AND THE TECH ACTED LIKE I WAS IMAGINING THINGS, SINCE THEY COULDN'T GET IT TO REPEAT THE ACTION. IT'S HAPPENED OFF AND ON SINCE THEN, AND BASED OFF THE TECHS REACTION, THOUGHT NOTHING OF IT. ABOUT A WEEK AGO IT BEGAN HAPPENING MORE OFTEN, LIKE ON EVERY TURN, AND I STARTED GETTING WORRIED THAT I WAS GOING TO CAUSE AN ACCIDENT, SO I TOOK IT BACK IT TO KERRY, IT WAS AT 62,000 MILES. THEY CALLED ME ON MONDAY 4/25 AND SAID MY TRANSMISSION WAS BAD, THE DIAGNOSTIC CAME BACK WITH AN ERROR CODE, CVT JUDDER. THEY TOLD ME I HAD TO CALL CONSUMER AFFAIRS BECAUSE THE POWERTRAIN WARRANTY EXPIRED AT 60K MILES. CONSUMER AFFAIRS SAID THEY WOULD AGREE TO PAY 50% OF THE REPAIR, EVEN THOUGH THE CAR HAD BEEN IN THE SHOP FOR THE SAME EXACT ISSUE AT 30K MILES!!! AGAIN, REPEATING THAT THE WARRANTY EXPIRED AT 60K MILES....2K MILES EARLIER!!! I GOOGLED THE ISSUE AND IT APPEARS TO BE A HUGE ISSUE WITH CVT TRANSMISSIONS, NISSAN KNOWS IT, THEY KNOW IT'S DANGEROUS, BUT WON'T DO ANYTHING ABOUT IT. THEY'VE BEEN INVOLVED IN SEVERAL CLASS ACTION LAW SUITS OVER THE SAME THING, BUT NOT NEWER MODELS. I WAS QUOTED $4200 FOR THE REPAIR, WHICH IS JUST CRAZY TO ME, ON A CAR THAT IS 3 YEARS OLD!!!! I THOUGHT NISSAN HAD A GOOD REPUTATION WHEN I SPENT $30,000 ON MY CAR, NOT KNOWING THERE WAS SUCH A HUGE ISSUE WHERE THEIR ENTIRE LINEUP OF CARS. THEY ARE CROOKS, AND I DON'T UNDERSTAND HOW THEY CONTINUE TO GET AWAY WITH THIS. THIS IS A ALSO A HUGE SAFETY ISSUE! TRANSMISSIONS ARE FAILING WHILE PEOPLE ARE DRIVING ON THE INTERSTATE, THE CAR JUST STOPS. THERE ARE A TON OF COMPLAINTS, AND THERE NEEDS TO BE A RECALL ON CVT TRANSMISSIONS!
Source: NHTSA WEB SITE