2009 NISSAN MURANO Complaints

MY 2009 NISSAN MURANO LOCKS ON REAR DOORS FOR BOTH PASSENGER AND DRIVER SIDE STARTED FAILING INTERMITTENTLY AND I COULD ONLY OPEN THEM BY REACHING IN FROM FRONT AND MANUALLY FLIPPING LOCK. NOW THEY ARE NOT WORKING AT ALL. I BROUGHT THEM TO MY SERVICE MECHANIC AND HE QUOTED APPROX. $500 FOR EACH! I DON'T HAVE THAT KIND OF MONEY TO PUT INTO THIS CAR. RECENTLY I HAD MY ELDERLY PARENTS VISITING AND REALIZED HOW DANGEROUS IT WAS THAT MY MOTHER COULD NOT GET OUT OF THE CAR ON HER OWN AS THE REAR PASSENGER DOOR WON'T OPEN FROM THE INSIDE. BUT WHEN I "ALARM/LOCK" THE CAR, THE DOORS WILL STILL OPEN AND THE ALARM WILL SOUND. BUT THERE IS NO SAFETY OF HAVING LOCKED DOORS THE DRIVER SIDE DOOR STILL WORKS BUT THERE IS A MISERABLE RATTLE INSIDE. THIS IS THE MOST ANNOYING, UNSAFE AND POOR QUALITY PROBLEM I HAVEEVER HAD WITH A CAR. AND IT IS EVEN MORE FRUSTRATING THIS IS A COMMON PROBLEM THAT HAS BEEN HAPPENING FOR SO MANY YEARS. I WAS PLANNING ON BUYING ANOTHER MURANO, BUT NOW RECONSIDERING AND MAY GO BACK TO HONDA OR TOYOTA. *TR

MY CAR INCURRED A FLAT TIRE. CAR TOWED TO DEALER WHO SAID THE FLAT WAS CAUSED BY A SCREW WHICH IS WORN AWAY AND CAUSED THE TIRE SENSOR TO DISPLAY AND THE FLAT OCCURRED. SERVING DEALER SAID I NEED TO REPLACE ALL SENSORS AND SCREWS. I CHECKED ONLINE AND FOUND A RECALL FOR THIS VERY ISSUE. I FOUND THROUGH THE DEALER THAT THE RECALL WAS PERFORMED ON ONLY ONE SENSOR/TIRE...NOT ALL OF THEM. NOW I HAVE A BILL FOR OVER $550 TO REPLACE ALL THE SENSORS AND SCREWS EVEN THOUGH THE RECALL WAS NEVER FULLY PERFORMED. CONTACTED NISSAN HEADQUARTERS AND THEY SAID THE RECALL WAS CLOSED OUT. I EXPLAINED THE RECALL WAS NEVER FULLY COMPLETED. THEY STILL DO NOT ACKNOWLEDGE THIS IS SAFETY ISSUE. PLEASE SEE ATTACHED ARTICLE: HTTP://WWW.AUTOBLOG.COM/2009/10/09/NISSAN-MAY-BUST-A-NUT-UNDER-PRESSURE-RECALLS-143-000-OVER-TIRE/. *TR

MY VEHICLE WAS EXHIBITING A BURNT RUBBER SMELL FROM THE ENGINE COMPARTMENT. I OPENED THE HOOD AND SAW LIKE SMOKE COMING FROM THE REAR PASSENGER SIDE OF THE ENGINE COMPARTMENT. I TOOK MY VEHICLE TO THE DEALER FOR SERVICE AND NOTED THIS INCIDENT ON THE WORK ORDER. THE SERVICE TECHNICIAN LATER INFORMED ME THAT THE TRANSFER CASE WAS LEAKING FLUID AND WAS BLOWING ONTO THE EXHAUST PIPE AND UNDER CARRIAGE. THEY SAID THAT IS WHAT CAUSED THE BURNT RUBBER SMELL, NOT A DRIVE BELT. THE WARRANTY FOR THIS COMPONENT EXPIRED AT 60,000 MILES. I WAS CHARGED APPROX. $1700 FOR THIS REPAIR BEFORE DISCOUNTS. I ASKED THE SERVICE TECHNICIAN IF THIS IS A COMMON REPAIR, HE SAID, "YES, WE DO A LOT OF THESE." I TOLD HIM THAT I WAS NOT SATISFIED WITH THIS REPAIR TO THE POINT THAT IT APPEARS TO BE A RELIABILITY ISSUE. USING THE FMEA APPROACH - SEVERITY IS HIGH TO THE FACT THAT WITHOUT GEAR FLUID THE TRANSFER CASE WILL CEASE AND CAUSE CATASTROPHIC FAILURE. THIS TYPE OF FAILURE IS NOT DETECTABLE FROM THE PERSPECTIVE OF NORMAL USER MAINTENANCE. THE FLUID CAN ONLY BE CHECKED BY A MECHANIC FROM THE UNDERSIDE OF THE VEHICLE AND NOT FROM THE TOP OF THE ENGINE COMPARTMENT (I.E. DIPSTICK). OCCURRENCE OR FREQUENCY APPEARS TO BE COMMON PER THE SERVICE TECHNICIAN'S COMMENTS. I AM REQUESTING THAT THE NHTSA INVESTIGATE THIS ISSUE. I SUSPECT OTHER CUSTOMERS HAVE BEEN IMPACTED BY THIS KNOW DEFECT (BAD SEAL).

I WAS TOLD BY THE DEALERSHIP THAT MY 2009 NISSAN MURANO HAS A BAD LEAK IN THE TRANSFER CASE, AND THAT IT WILL TAKE 15 HOURS OF LABOR TO FIX A $130 GASKET. AFTER READING THE COMPLAINT FORUMS FOR NISSAN MURANO, I HAVE LEARNED THIS IS A VERY COMMON PROBLEM WITH MURANOS. I HAVE CONTACTED NISSAN TO COVER THE REPAIR WORK AS THIS IS A KNOWN AND COMMON ISSUE WITH THEIR MURANOS, AND MY VEHICLE IS NOW OFF WARRANTY. THEY REFUSED TO ASSIST, STATING THAT THEY ARE UNAWARE OF ANY SUCH ISSUES WITH THE MURANO. THEY ARE IN COMPLETE DENIAL. WHY ISN'T THIS A RECALL IF IT IS SUCH A WIDE-SPREAD PROBLEM? *TR

I WAS DRIVING ON M52 AND WAS GOING TO ATTEMPT TO PASS A SLOW MOVING VEHICLE. I STABBED THE ACCELERATOR PEDAL TO PASS AND IT STUCK IN THIS POSITION. I CANCELLED MY ATTEMPT TO PASS DUE TO TRAFFIC AND HAD TO BRAKE THE VEHICLE. I WAS ABLE TO KEEP CONTROL BUT I HAD TO PUMP THE ACCELERATOR SEVERAL TIMES TO GET IT TO RELEASE. THIS IS ACTUALLY THE SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE. THE FIRST I WAS STUCK IN MY YARD IN THE SNOW. I WAS TRYING TO GET UNSTUCK AND ONE OF THE TIMES WHEN I WAS TRYING TO GET THE VEHICLE TO MOVE THE ACCELERATOR STUCK AND I HAD TO REPEATEDLY STAB THE ACCELERATOR TO GET IT FREE. THIS WAS AROUND MID JANUARY OF 2015. *TR

THE DRIVER SIDE DOOR WILL NOT LOCK MANUALLY OR WITH THE REMOTE. THE PASSENGER SIDE DOOR ON THE DRIVER SIDE DOES NOT LOCK 75% OF THE TIMES. *TR

AS I WAS DRIVING THE STEERING WHEEL WAS SQEEZING MY STOMACH AND GOING UP AND DOWN WITH NO CONTROL, LUCKILY I WAS DRIVING 35 MPH AND WAS ABLE TO PULL OVER TO AVOID A ACCIDENT. *TR

THE CAR WAS STALLED AT 70 MILES/HOUR . THE ENGINE WAS RUNNING BUT IT WAS NOT ENGAGING ANY GEARS NEITHER DRIVE/LIFT NOR REVERSE. NO CHECK ENGINE LIGHT INDICATION WAS LIT UP. I WAS LUCKY TO PULL OVER SAFELY ON THE RIGHT SHOULDER FROM MIDDLE LAND ON INTERSTATE. *TR

NISSAN REFUSES TO RECOGNIZE A KNOWN PROBLEM IN THE NISSAN ROGUE IN IT'S BIG BROTHER THE NISSAN MURANO. THE DOOR ACTUATOR SOLENOID GOES OUT AND LOCKS PEOPLE INTO OR OUT OF THEIR CAR, WHERE THE REMOTE, KEY, DOOR HANDLE OR CROWBAR CANNOT OPEN THE DOOR CAUSING A POTENTIALLY FATAL SAFETY ISSUE. IF A PASSENGER IS UNABLE TO LEAVE THE VEHICLE IN AN EMERGENCY IT COULD RESULT IN FATALITIES. I BROUGHT IT TO THE DEALERSHIP WHO OFFERED TO BREAK MY DOOR PANEL TO ASSESS THE ISSUE, A $300+ EXPENSE TO ME, NOT TO MENTION THE LABOR BREAKING MY DOOR PANEL. ONCE THEY WERE ABLE TO GET INTO MY DOOR, THEY DETERMINED IT WAS THE ACTUATOR SOLENOID, WHICH IS A KNOW ROGUE SERVICE ORDER PROBLEM, AND TOLD ME THAT WOULD BE AN ADDITIONAL $575 TO REPLACE. I HAD STARTED A CASE WITH NISSAN USA CORPORATION REGARDING THIS, THEIR RESPONSE, "WE'LL SEE WHAT WE CAN DO TO HELP." THEY DID NOTHING. DISAPPOINTING. *TR

FAILURE WITH 2009 NISSAN MURANO TRANSFER CASE AFTER 60,000 MILES SEEMS TO BE A BIG PROBLEM AND NISSAN IS NOT TAKING RESPONSIBILITY , CAUSING THE CUSTOMER THOUSANDS OF DOLLARS FOR REPAIRS, SEEMS THAT THEIR IS A DEFECT , WHERE YOU HEAR A HUMMING NOISE COMING FROM YOUR FRONT PASSENGER SIDE TIRE AND NO CHECK ENGINE LIGHT TO ALERT YOU SOME THING IS WRONG UNTIL YOU SHOWS UP AT A DEALER SHIP TO CHECK OUT THE NOISE AND GET BANG FOR $3000, THIS A CON GAME NISSAN IS USING TO RIPOFF HARD AMERICAN WORKING PEOPLE, THIS CON GAME NEED TO BE INVESTIGATED, SINCE THEIR ARE SO MANY COMPLAINTS FROM MURANO OWNERS ABOUT THIS EXISTING PROBLEM . *TR