2009 NISSAN MURANO Complaints

PASSENGER DOOR LOCKED SHUT. CANNOT OPEN FROM THE OUTSIDE OR THE INSIDE. PREGNANT PASSENGER HAD TO CLIMB OVER CENTER COUNSEL TO GET OUT OF THE VEHICLE. ONCE I GOOGLED THE ISSUE, THE 2008-2009 NISSAN ROGUE & MURANOS HAVE THIS ISSUE, A SERVICE ORDER WAS CREATED FOR THE ROGUE, BUT NOT THE MURANO. *TR

MY SUNROOF OVER DRIVER AND PASSENGER SEATS LITERALLY EXPLODED WHILE DRIVING ON INTERSTATE- SUNNY 38 DEGREE DAY, NOT UNDER A BRIDGE OR NEAR OTHER CARS . THE NOISE WAS DEAFENING, AND GLASS CAME CRASHING ON MY (THE DRIVER) HEAD AND ON THE CHILDREN IN THE BACK SEAT. THE ROOF EXPLODED UPWARD LIKE A VOLCANO. NOTHING HIT THE ROOF, AS WE WERE SHAKEN BUT ABLE TO PULL OVER AND CHECK THE CAR FOR ANY EVIDENCE OF SOMETHING CRASHING INTO SUNROOF. BUT THE ROOF EXPLODED UPWARD AND OUTWARD AS IT BECAME OBVIOUS THAT A LARGE CHUNK OF GLASS FROM ROOF WAS MISSING. THE SUNROOF WAS CLOSED, BUT THE SUN SHADE WAS OPEN. REPORTED PROBLEM TO NISSAN, BUT THEY HAVE YET TO GET BACK TO ME. THIS IS A MAJOR PROBLEM AND A HUGE SAFETY CONCERN. THIS PROBLEM SEEMS TO STEM FROM A PRESSURE PROBLEM WITHIN THE MURANO. THIS IS EXTREMELY DANGEROUS!! SUNROOF IS BEING REPLACED, BUT I'M NOW TERRIFIED TO DRIVE MY CAR, SEEING AS HOW THIS CAN HAPPEN AGAIN, AND WE MAY NOT BE AS FORTUNATE TO PULL OVER SAFELY AND MAKE IT TO SIDE OF ROAD! NISSAN MUST DEAL WITH THIS PROBLEM! THIS CAN POTENTIALLY BE A FATAL FLAW ON THE MURANO. *TR

DEC 2014 TOOK 2009 NISSAN MURANO TO DEALERSHIP. CRACKS STARTED OPENING UP ON FRONT PANEL OF DASH AND ON SIDE WHERE PASSENGER AIRBAG IS. DEALERSHIP TOLD ME I WOULD HAVE TO CONTACT NISSAN N.A. DUE TO VEHICLE PAST IT'S WARRANTY. CALLED NISSAN N.A., THEY SAID THEY WOULD CONTACT DEALERSHIP AND CALL ME BACK. DEC 29TH NISSAN CALLED BACK, RESPONSE " SORRY CAN'T DO ANYTHING VEHICLE OUT OF WARRANTY" AND THE ASST. SERVICE MGR. GAVE HER THE IMPRESSION NORMAL WEAR OR SUN DAMAGE CAUSED THE CRACKS. THIS WAS NOT A WARRANTY ISSUE NOR DID THE SERVICE MGR. GAVE ME THE IMPRESSION HE THOUGHT IT WAS SUN DAMAGE. I ASKED HER FOR A EMAIL ADDRESS SO I COULD SEND SOME PHOTO'S. SHE TOLD ME THERE WAS NOT AN EMAIL AVAILABLE FOR CONSUMERS," THE DEALERSHIP WAS THEIR EYES " NO PICTURES WERE EVEN TAKEN BY THE DEALERSHIP. NISSAN DID NOT WANT TO HELP OR ACKNOWLEDGE THE PROBLEM. ON FEB 10TH WFLA CONSUMER INVESTIGATOR DID A SEGMENT ON TOYOTA REPLACING CRACKING AND STICKY DASHBOARDS ON VARIOUS MODELS. WHEN THEY SHOWED THE VIDEO IT SHOWED A CUT IN THE DASHBOARD OVER THE STEERING WHEEL EXACTLY LIKE MINE. ALMOST A PHOTO COPY. YOU COULD TELL THE DASH IS MADE OUT OF THE SAME MATERIAL AS MINE. THE SEGMENT WENT ON TO SAY NISSAN AND FORD HAVE HAD THE SAME COMPLAINTS. NISSAN IS AWARE OF THIS! THESE CRACKS IN MY DASH ARE GETTING WORSE. ALONG WITH THE CRACKS THERE IS A PROTRUDING SQUARE WHERE THE PASSENGER AIRBAG IS. WHAT'S NEXT IS MY AIR BAG GOING TO DEPLOY OR MY DASH GOING TO START GETTING STICKY. ***REFER TO NHTSA COMPLAINT # 10650129 DATED 10-26-2014. ** NISSAN SHOULD BE HELD ACCOUNTABLE FOR FIXING THESE DASHBOARDS. THERE IS NO REASON A CONSUMER WAS DENIED AN EMAIL ADDRESS TO SEND PHOTOS SO THEY COULD SEE FOR THEMSELVES. NISSAN NEEDS TO SEE THESE PICTURES IF ANY THING TO SHOW WHO EVER MANUFACTURED THESE DASHBOARDS THE DEFECT. IF ANYONE ELSE IS HAVING THE SAME DASHBOARD ISSUES, PLEASE POST!! *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING AT UNKNOWN SPEEDS, THE REAR SEAT WARMERS WERE ACTIVATED. AS A RESULT, A HOLE WAS BURNED THROUGH THE SEATS AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT A THREE YEAR OLD CHILD WAS SEATED IN A SAFETY SEAT AT THE TIME OF THE FAILURE, BUT THERE WERE NO INJURIES REPORTED. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

AS I WAS DRIVING INTO THE PARKING DECK IN CHARLOTTE AND THE SUNROOF ON MY 2009 MURANO EXPLODED. I AM SURE IT WAS NOT HIT BY ANY ROCK OR OTHER OBJECT BECAUSE I WAS PARKING. LUCKILY, MY FIVE YEAR OLD DAUGHTER AND WIFE WERE NOT WITH ME BECAUSE THIS SCARED ME. THE GLASS CRACKED ALL THE WAY AROUND AND I WAS NOT SHOWERED WITH GLASS AS THE SUNSCREEN WAS CLOSED. IF I WERE ON THE HIGHWAY, I WOULD HAVE WRECKED NOT KNOWING WHAT THIS WAS OR COMING FROM. THIS IS A SAFETY ISSUE. I WAS ABLE TO GET OUT IN THE PARKING DECK AND TAKE PICTURES. AS I DROVE BACK TO COLUMBIA, SC, MOST OF THE LOOSE GLASS BLEW OFF LEAVING A LARGE HOLE ON THE TOP AND OTHER DRIVERS WERE STARTLED WITH WHAT WAS HAPPENING. THIS HAS TO BE ADDRESSED BECAUSE I HAVE KEPT MY CAR UP TO DATE WITH THE NECESSARY SERVICES. THIS IS DEFINITELY A HAZARD THAT COULD PLACE LIVES IN JEOPARDY. APPARENTLY, THIS IS AN ONGOING SITUATION. I HAVE CONTACTED A LAWYER FOR ASSISTANCE IF NISSAN NORTH AMERICA DOES NOT ADDRESS THIS CONCERN. *TR

THE VEHICLE HAS SHOWN PROBLEMS THAT WERE PREVIOUSLY RECALLED INCLUDING TIRE MONITORING SYSTEM, PASSENGER AIR BAG WARNING LIGHT REMAINS LIT, AND REAR HATCH FAILS TO FUNCTION. MORE RECENTLY THE VEHICLE FAILS TO START AND HAS STRONG SMELL OF GAS. THE FUEL PUMP WAS REPLACE BY A CERTIFIED MECHANIC BUT THE PROBLEM PERSISTS, FAILURE TO START OR RUN. IN ADDITION, THE BATTERY HAS DRAINED EVEN AFTER BEING CHECKED AND RECHARGED, CLEARLY AN ELECTRICAL PROBLEM. THE VIN NUMBER SEARCH SHOWS NO RECALL NOTICES. UPDATED 2/10/2016*JS

THE TILT AND TELESCOPING STEERING WHEEL ADJUSTMENT STOPPED WORKING. MOTORS RUNS, BUT THERE IS JUST A GRINDING SOUND. WHEEL SET ITSELF TO THE LOWEST POSITION PINNING MY LEGS TO THE SEAT. *TR

DRIVING ON FREEWAY, CAR HAD DIFFICULTY MAINTAINING SPEED ON INCLINE. AFTER I EXITED THE FREEWAY AND CAME TO A STOP, I WAS UNABLE TO GET THE CAR ABOVE 20 MPH. I WAS ABLE TO DRIVE TO AAMCO. COST OF TRANSMISSION REPLACEMENT WAS $3500. LATER I LEARNED FROM A KIND NISSAN SERVICE MANAGER THAT MY TRANSMISSION HAD AN EXTENDED WARRANTY AND THAT I SHOULD HAVE BEEN ABLE TO HAVE IT REPLACED FOR FREE. I AM ANGRY BECAUSE NISSAN NEVER TOLD ME THAT THE VEHICLE HAD AN EXTENDED WARRANTY ON THE TRANSMISSION DESPITE: 1. I HAD IT SERVICED AT THE NISSAN DEALER THE DAY BEFORE THE TRANSMISSION FAILED. 2. THE DEALER DID A 20 POINT INSPECTION BUT OMITTED CHECKING THE BOX FOR A TRANSMISSION INSPECTION. 3. I SPOKE TO THE NISSAN PARTS DEPARTMENT AND GAVE THEM MY VIN NUMBER TO FIND OUT THE COST OF THE TRANSMISSION. 4. THE NISSAN CUSTOMER SERVICE REPRESENTATIVE TOLD ME THAT NISSAN WILL NOT NOTIFY VEHICLE OWNERS OF THE TRANSMISSION UNLESS THE VEHICLE IS BROUGHT TO NISSAN FOR SERVICE - NO MAIL, NO EMAIL, NO VERBAL EVEN IF THE CUSTOMER CALLS TO COMPLAIN ABOUT THE TRANSMISSION. *TR

THE VEHICLES TIRE PRESSURE WARNING LIGHT REMAINS ILLUMINATED. I NOTICED THERE WAS A RECALL IN MANY STATES EXCLUDING CALIFORNIA. I LIVE IN CALIFORNIA, COULD MY VEHICLE OR VEHICLES IN MY STATE BE INCLUDED. IRONICALLY MY VEHICLE IS EXPERIENCING THE SAME SYMPTOMS LISTED IN THE RECALL. *JS

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE SUNROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.