2009 NISSAN MURANO Complaints

THE AUTOMATED STEERING COLUMN TILT CEASED TO OPERATE. DEALER SAID THE INSTALLATION OF A NEW TILT MOTOR WAS REQUIRED. COST TO INSTALL NEW TILT MOTOR, INCLUDING LABOR AND TAX, WAS $555.36. I PAID THIS AMOUNT TO DEALER FOR REPLACEMENT. NISSAN MOTOR COMPANY HAS A PROBLEM WHEN AN AUTOMATED MECHANISM, AS THIS ON 5 YEAR OLD CAR, FAILS.

THE DRIVER'S SIDE DOOR BEGAN MAKING A LOUD NOISE WHEN THE DOOR WAS UNLOCKED OR LOCKED. I WENT TO THE NISSAN DEALERSHIP AND WAS TOLD IT WAS BE $575 TO FIX. I CHOSE NOT TO FIX IT AT THAT TIME. NOW, A COUPLE OF MONTHS LATER, THE DOOR WILL NOT ALWAYS LOCK WHEN THE BUTTON ON THE DOORHANDLE IS PUSHED OR WHEN THE KEY FOB IS USED. THE DOOR WILL CONTINUE TO MAKE THE LOUD NOISE, BUT SOMETIMES YOU HAVE TO TRY TO LOCK THE DOOR 10-15 TIMES BEFORE THE DOOR WILL LOCK. THIS IS A CONCERN AS I NEED MY DOORS TO LOCK TO PROTECT ITEMS IN THE VEHICLE. ALSO, I AM AFRAID THE DOOR WILL NOT UNLOCK OR LOCK IN THE EVENT OF AN EMERGENCY.

FRONT LEFT DRIVER SIDE DOOR CANNOT BE OPENED FROM THE INSIDE OR OUTSIDE TRAPPING ME, THE DRIVER, INSIDE THE VEHICLE. A SIMILAR PROBLEM OCCURRED LAST YEAR, 04/09/2013 @ 91,393 MILES, WITH THE FRONT PASSENGER DOOR. AGAIN, TRAPPING THE PASSENGER INSIDE THE VEHICLE. THESE FAULTY MANUFACTURED PARTS NEEDED TO BE REPLACED: 80501-1AA0A & 80500-1AA0A (LOCK & REMOTE C).

WE WERE DRIVING AND THE CAR LOST SPEED. WE HAD THE CAR TOWED TO THE NISSAN DEALER AND THEY DIAGNOSED THAT THE BATTERY HAD FAILED. THIS WAS THE SECOND NEW BATTERY. THEN, THE CAR RAN UNTIL THE BATTERY WENT DEAD AND AGAIN THE CAR STOPPED ON THE ROAD IN TRAFFIC WITHOUT WARNING. AGAIN THE CAR WAS TOWED TO THE NISSAN DEALER AND THIS TIME THE PROBLEM WAS DIAGNOSED AS A BAD ALTERNATOR. QUESTIONS BOUGHT UP THAT THE 2008 NISSAN MURANOS HAD A CAMPAIGN TO REPLACE FAULTY ALTERNATORS BUT NOT THE 2009. PROBLEM IS THAT WITHOUT WARNING LIGHT ON THE DASH THAT THERE IS A PROBLEM WITH THE CHARGING SYSTEM, THE CAR BATTERY GOES DEAD AND THE CAR STOPS WHILE DRIVING. THE RISK OF CATASTROPHIC ACCIDENT IS EXTREME. *TR

I TOOK MY CAR IN FOR AN OIL CHANGE AND WAS INFORMED THAT IT NEEDED A NEW SEAL ON THE TRANSFER CASE. IF I DID NOT DO THIS THE CAR WOULD LOCK UP AND NOT MOVE. THE REPAIR COST WOULD BE 1500 TO 3800 DOLLARS. IT SEEMS THAT NISSAN HAS A HISTORY WITH ITS POWER TRAINS AND SHOULD NOT EXPECT A CUSTOMER TO REPAIR IT AND BE TOLD THAT IT JUST HAPPENS AND WILL AGAIN WITH SUCH MINIMAL MILEAGE. I HEARD A FEW OTHER CUSTOMERS BEING TOLD THAT THEY ALSO HAD MAJOR REPAIRS THAT WERE NEEDED WHEN GOING IN FOR ROUTINE MAINTENANCE. IT DOES APPEAR THAT DEALERSHIPS HAVE A WAY TO EXTORT LARGE SUMS OF MONEY FROM PEOPLE IN A STRUGGLING ECONOMY! *TR

I HAVE NEVER OWNED A VEHICLE WITH THIS MANY BLIND SPOTS! I HAVE HAD SO MANY "CLOSE CALLS" AND IT FINALLY CAUGHT UP TO ME. I WAS BACKING OUT OF A PARKING PLACE AND BACKED INTO A CAR. THE CAR WAS DOUBLE PARKED BUT I LOOKED IN MY MIRRORS AND OVER MY SHOULDER AND NEVER SEEN THE CAR. THIS BEING SAID, I WAS ALREADY SCARED OF MY MURANO PRIOR TO THIS BECAUSE OF THE SIDE BLIND SPOTS. I HAVE ALMOST HIT PEDESTRIANS, CARS, AND BICYCLISTS CROSSING THE STREET ON NUMEROUS OCCASIONS. THE VEHICLE WHERE THE SIDE MIRRORS ARE IS WAY TO BIG, ALONG WITH THE MIRRORS, THERE IS A HUGE BLIND SPOT. I HAVE BEEN VERY CAUTIOUS WHEN TURNING BECAUSE OF THIS BUT NEVER REALIZED HOW THE BLIND SPOT IN THE SIDE REAR WAS I TILL I HIT THAT CAR. THE REAR BACK WINDOWS ARE SMALL BUT THE ISSUES IS THE WINDOWS ARE TO HIGH AND THE BODY IS AT AN UPWARD SLANT LEAVING NO VIEW WHEN LOOKING OVER YOUR SHOULDER. THIS GIVES PEOPLE A SENSE THAT THEY CAN SEE BUT YOU CAN NOT SEE A CAR SITTING AT YOUR REAR QUARTER PANEL. WITH ALL OF THE BLIND SPOTS I AM AFRAID I WILL RUN OVER A PEDESTRIAN WALKING ACROSS THE STREET AS I AM TURNING AND NOW AFRAID I WILL BACK INTO SOMETHING OR SOMEONE DUE TO THE SIDE REAR BLIND SPOTS. *TR

PURCHASE A 2009 NISSAN MURANO WAS TOLD IT HAD A BRANDED TITLE FROM CARFAX. CALLED 1800NISSAN 1 BEFORE I PURCHASE THE VEHICLE AND ASKED THEM TO RUN THE VIN NUMBER AND THE LADY WAS ABLE TO TELL ME THE WHOLE HISTORY BUT SAID THEY HAD NO RECORD THAT IT WAS A FACTORY BUYBACK SAID PROBABLY A MISTAKE WITH THE STATE WHO TITLED THE CAR. TRANSMISSION WENT OUT WHICH IS STILL COVERED BY NISSAN AND THEY SAID THEY WILL NOT COVER IT BECAUSE THE CAR WAS BRANDED AND ADMITTED TO ME ON A RECORDED LINE THE PERSON I TALKED TO GAVE ME FALSE INFORMATION. ALL SHE COULD SAY WAS SORRY THERE IS NOTHING NISSAN WILL DO FOR ME. I LEARNED THE CAR WAS BOUGHT BACK BECAUSE OF THE AIRBAGS AND WITH TWO SMALL CHILDREN I WOULD HAVE NEVER PURCHASE THIS VEHILE KNOWING THAT. NISSAN DOES NOT WANT TO ASSIST ME IN ANY WAY. IVE WORKED IN THE CAR INDUSTRY FOR 16 YEARS AND I MADE SURE TO CALL TO FIND OUT WHAT ISSUES THAT VEHICLE HAD AND BOUGHT IT BECUASE THE REP I TALKED TO AT NISSAN SAID THERE WAS NO RECORD IT WAS EVER PURCHASED BACK OR NEVER TOLD ME IT HAD AIRBAG PROBLEM. THE LADY ADMITTED HER REP TOLD ME WRONG INFO AND ALL I CAN GET IS SORRY AND NOW IM GOING TO BE OUT $3800 FOR A NEW TRANSMISSION. ITS WRONG AND NISSAN NEED TO DO SOMETHING BETTER THEN SORRY FOR ME. IF I HAD THIS INFORMATION FROM NISSAN WHEN I CALLED WOULD HAVE NEVER PURCHASED THIS CAR. PLEASE HELP ME ANY WAY YOU CAN THANKS.

AFTER STARTING FROM A COLD START (PARKED OVERNIGHT) I NOTICED THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. THERE WAS NO PRIOR SIGN OF BRAKE FAILURE AND THE CAR STILL COULD STOP, JUST NOT AS QUICKLY OR FIRMLY AS NORMAL. CAR WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED A LEAKING MASTER CYLINDER BUT THERE WAS NO BRAKE FAILURE WARNING LIGHT. AFTER THE SHOP REPLACED THE MASTER CYLINDER AND BLEED THE SYSTEM THEY FOUND ANOTHER LEAK IN THE ABS CONTROLLER/ECU MODULE. AN INTERNAL LEAK, AND NO REPAIR IS POSSIBLE. THE SHOP SAYS THEY HAVE SPOKEN TO NISSAN AND LOOKED ONLINE BUT FIND NO INFORMATION ABOUT OTHER SIMILAR BRAKING SYSTEM FAILURES, NO TSB'S, NO RECALLS. I FIND IT VERY DISTURBING THAT TWO CRITICAL BRAKE PARTS COULD BOTH BE LEAKING AND FAILING, AND THE CAR SHOWED NO BRAKE WARNING LIGHTS, NO ABS WARNING LIGHTS, NO INDICATION OF ANY PROBLEM WHILE THE BRAKES HAD OBVIOUSLY ALREADY FAILED. THIS IS A FAIRLY LOW MILEAGE SINGLE-OWNER VEHICLE WHICH HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN MAINTAINED PROPERLY. THE FAILED PARTS (BRAKE MASTER AND ABS CONTROLLER/ECU ARE BEING HELD AVAILABLE FOR INSPECTION.

SHORTLY AFTER PURCHASING OUR 2009 NISSAN MURANO IN SEPT 2012 A LOUD NOISE WAS HEARD AT TIMES IN THE FLOOR BOARD...IT WAS DISCOVERED TO BE A BROKEN MOTOR MOUNT...THIS WAS REPLACED UNDER 30 DAY WARRANTY FROM PLACE OF PURCHASE. THE SUNROOF COVER ALSO WAS DEFECTIVE AS IT WOULD NOT OPEN COMPLETELY AT TIMES AND ALSO REQUIRED REPLACING. SINCE THIS TIME IN 2013 THE WIPERS DO NOT WORK PROPERLY AT ALL TIMES...THIS HAS NOT BEEN RECREATED FOR A TECH TO INSPECT....SOMETIMES THEY DO NOT GO AS FAST AS SHOULD IF HEAVY RAIN AND OTHER TIMES GO TOO FAST IF BARELY DRIZZLING, THIS IS ON THE INTERMITTENT FUNCTION. FEBRUARY 2014 WAS DUE TO TAKE IN FOR ROUTINE OIL CHANGE THAT DAY AND SERVICE ENGINE SOON LIGHT CAME ON THAT MORNING...WAS ADVISED NEEDS NEW CATALYTIC CONVERTER, WAS AT 85K, MANF. WARRANTY WENT OUT AT 80K, EXTENDED WARRANTY WE PURCHASED AND PAID EXTRA FOR WAS TO COVER UP TO 150K; HOWEVER, DOES NOT COVER THIS PART. NISSAN SAYS NOTHING ON THEM, FUNNY THEY ARE THE ONES WHO MADE THE VEHICLE, AND REGARDLESS OF THIS BEING A USED VEHICLE (WE ARE THE SECOND OWNER) THIS IS NOT SOMETHING YOU CAN TELL IN ADVANCE IS GOING OUT...WE HAVE NOT HAD ANY NOISE PRIOR AND THIS WAS FIRST TIME LIGHT CAME ON. THIS IS VERY COSTLY AND SOMETHING THAT HAS TO BE FIXED IN ORDER TO PASS INSPECTION OR I WILL NOT HAVE A VEHICLE TO DRIVE. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 94,000.