2009 NISSAN MURANO Complaints

CAR WOULD NOT START, EVERYTHING WORK IN THE CAR, BUT IT WOULD START, PUT A NEW BATTERY IN THE CAR AND IT WORK. A COUPLE OF DAYS WENT BY (CAR STARTED EVERY TIME) ONE DAY CAR DID THE SAME THING GOT ANOTHER BATTERY FOR IT AND CAR STARTED AND RAN, 3RD TIME WAS DOWN TOWN THE CAR WOULD NOT RUN IT STARTED BUT WOULD NOT MOVE. GOT IT HOME FINALLY STARTED THE CAR THE NEXT DAY CAUSE I THOUGHT MAYBE IT WAS THE SECURITY ON WHY IT WOULDN'T DRIVE. I STARTED THE CAR TO LET IT WARM UP, WENT OUT 10 MIN. LATER AND THE CAR WAS NOT RUNNING. GOT ANOTHER BATTERY CAR STARTED TOOK IT TO THE LOCAL CENEX THEY CHECK THE CAR AND SAID THE ALTERNATOR WAS NOT WORKING. THEY DID A TEST, WHEN I WOULD TURN MY LIGHTS ON AND HEAT THE BATTERY WAS DRAINING. MY SON CHARGED THE LAST BATTERY THAT WAS IN MY CAR AND IT TOOK THE CHARGE AND STILL IS, SO 3 BATTERY CANT BE BAD. CALLED NISSAN TO SEE ABOUT THE RECALL ON MY NISSAN, NO MY CAR WAS NOT, I CALLED NISSAN AND THEY WOULD NOT PUT MY CAR ON THE LIST. I BOUGHT THE CAR USED AND NOT SURE WHERE IT CAME FROM MY CAR IS DOING THE SAME THING EVERYONE IS COMPLAINING ABOUT, IF THE ALTERNATOR IS BAD COVER IT..PLUS THE CLOSES NISSAN DEALER IS 3 TO 4 HOURS AWAY. *TR

BOTH FOBS (CAR KEYS) WENT BAD ON MY 2009 NISSAN MURANO, UNABLE TO LOCK AND OPEN DOORS USING THE FOB. I HAD TO REMOVE THE KEY FROM THE FOB TO UNLOCK THE DOORS. AT NIGHT THIS WAS A SAFETY ISSUE AS I HAD TO STRUGGLE TO TAKE THE KEY OUT OF THE CASE IN THE DARK. REPLACED BATTERIES IN THE FOB AND DID NOT RESOLVE THE ISSUE. ON JANUARY 22, 2014 I MAILED A LETTER TO NISSAN OF AMERICA ASKING FOR REIMBURSEMENT OF THE NEW FOB I HAD TO PURCHASE. NISSAN WAS UNABLE TO OFFER FINANCIAL ASSISTANCE WITH THE REPLACEMENT OF THE FOB AS THE VEHICLE BEING OUTSIDE OF THE NEW VEHICLE LIMITED WARRANTY. AS I EXPRESSED MY CONCERN TO NISSAN THAT A CAR KEY SHOULD NEVER HAVE TO BE REPLACED. THESE FOBS ARE MANUFACTURING DEFECTS I UNDERSTAND REPLACING A BATTERY BUT NOT THE ENTIRE FOB. THE COST OF ONE FOB WAS $239.61. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS EXAMINED AT THE DEALER FOR ROUTINE MAINTENANCE WHEN THE MECHANIC DISCOVERED THAT THE TRANSFER CASING WAS LEAKING FLUID AND NEEDED TO BE RESEALED. THE CONTACT WAS INFORMED THAT THE DEFECT COULD CAUSE THE VEHICLE TO SUDDENLY STALL. THE CONTACT WAS ALSO INFORMED THAT THE LEFT FRONT AXLE SHAFT WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE BATTERY OF HER VEHICLE HAD TO BE REPLACED 3 TIMES AND THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE DEALER STATED THAT THE SENSORS WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG SERVICE CHIME SOUNDED AND THE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 08V521000 (AIR BAGS ELECTRICAL SYSTEM) THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000 WAS AND THE CURRENT 52,000.

MY 2009 NISSAN MURANO WILL HESITATE FOR 10-20 SECONDS WHILE I DRIVING DOWN THE ROAD OR HEADING UP HILL. I TOOK IT TO THE ESCONDIDO NISSAN DEALERSHIP AND THEY STATED THAT MY TRANSMISSION NEEDED TO BE REPLACED. THEY REPLACED IT AT A GREAT COST TO ME, BUT I AM EXPERIENCING THE SAME HESITATION. IT IS DANGEROUS BECAUSE MY CAR WILL STOP FOR NO GOOD REASON, CAUSING THOSE BEHIND ME TO HAVE TO SLAM ON THEIR BRAKES. NISSAN STATES THAT BECAUSE I RECEIVED AN UPGRADED TRANSMISSION AND UPGRADED PARTS, I CAN EXPECT THIS SORT OF HESITATION FROM HERE ON OUT. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND NISSAN IS NOT REPAIRING MY VEHICLE IN ORDER TO MAKE IT SAFE. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO DECELERATE WITH EXTREME HESITATION. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S DESTINATION BUT FAILED TO RESTART ONCE THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT HEAD GASKET WAS FRACTURED. THE TECHNICIAN RECOMMENDED THAT THE ENGINE BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

VEHICLE IS CURRENTLY PARKED AT DEALER WITH CONFIRMED BRAKE/WHEEL LOCKING PROBLEM OCCURRING IN ONE WHEEL AT TIME AND RANDOM AMONG 3 OF THE 4 WHEELS EACH TIME APPLIED IN MODE SIMILAR TO ABRUPT STOP AND IN SLICK CONDITIONS.THIS BRAKING PROBLEM DID RESULT IN AN ACCIDENT 11/18/2013. THE COMPUTERS INDICATE EVERYTHING WORKING PROPERLY YET TECH'S ARE ABLE TO CONFIRM THAT IS NOT THE CASE. AFTER NUMEROUS TESTS, DEALER TECH'S WERE ADVISED BY NISSAN TO CEASE FURTHER TESTING AND OPEN CASE WITH CONSUMER AFFAIRS. INITIAL BRAKE ISSUE REPORTED 8/7/2012. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. DID NOT HAPPEN EVERY TIME BUT FREQUENT. CAUSED INCONSISTENT STOPPING CONTROL AND ALMOST CAUSED ACCIDENT DRIVING AND EVEN PULLING A PARKING SPOT. DEALER REPLACED MASTER CYLINDER. VEHICLE WAS AGAIN RETURNED TO DEALER 12/26/2012 FOR SOFT/SPONGY BRAKE PROBLEM BRAKES WOULD GO ALL THE WAY TO THE FLOOR WITH UNSAFE AND REDUCED BRAKING ABILITY. DEALER HAD VEHICLE UNTIL 1/4/2013. APPEARS THEY REPLACED MASTER CYLINDER AGAIN, TO NO AVAIL. THEY CONTACTED NISSAN TECH-LINE FOR ASSIST. REPLACED ABS CONTROL MOD ASSY AND BRAKES APPEARED NORMAL AGAIN. 6 DAYS LATER ON 1/10/2013. STREET WAS SNOW COVERED. I LIGHTLY APPLIED BRAKES & VEHICLE BEGAN TO LOSE CONTROL, WITH REAR OF THE VEHICLE TRYING TO COME AROUND. THE VEHICLE FELT LIKE A WHEEL OR BRAKE LOCKED UP CAUSING ME TO BEGIN SLIDING, THEN LIKE TRACTION CONTROL WAS MALFUNCTIONING CAUSING FURTHER LOSS OF CONTROL. THEY CHECKED IT & CONCLUDED EVERYTHING WAS WORKING PROPERLY.THE NEXT SNOW I HAD THE SAME PROBLEM. ANYTIME I APPLIED BRAKES IN THE SNOW, I WOULD BEGIN TO LOSE CONTROL AS IF ONLY ONE BRAKE WAS WORKING. ON 11/18/2013 DRIVER HAD TO HIT BRAKES ABRUPTLY AND CAR WENT INTO A SKID WITH ONE TIRE LOCKING UP CAUSING HER TO NOT BE ABLE TO STOP SAFELY CAUSING A COLLISION.LEAVING SINGLE TIRE SKID MARK,APPROX 60 FEET BEFORE STOP. ABS DID NOT ACTIVATE. *TR

MY HUSBAND TOOK MY VEHICLE FOR A NORMAL OIL CHANGE. HE WAS THEN INFORMED THAT THE TRANSFER CASE HAD A LEAK AND IT WOULD COST OVER $3,000.00 TO HAVE IT REPLACED. I DO HAVE AN EXTENDED WARRANTY AND BETWEEN NISSAN AND THE EXTENDED WARRANTY I AM BEING JUGGLED AROUND AS TO WHO IS RESPONSIBLE TO PAY FOR THE REPLACEMENT. I HAVE SINCE FOUND OUT THAT THE FACTORY WARRANTY WAS EXTENDED DUE TO THE MANY PROBLEMS ASSOCIATED WITH THIS ISSUE. I HAVE BEEN LOOKING AND HAVE FOUND THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR QUITE SOME TIME. APPARENTLY IF THE TRANSFER CASE RUNS DRY OF THE SMALL AMOUNT OF OIL IT HAS, IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAVING TRANSFER CASES. SINCE THERE SEEMS TO BE A CONSIDERABLE AMOUNT OF INCIDENTS AND NISSAN IS AWARE OF THE ISSUE, IT SEEMS UNBELIEVABLE THAT THEY ARE NOT FIXING THE TRANSFER CASE ISSUE, ESPECIALLY SINCE IT IS A POTENTIAL SAFETY CONCERN. IT SEEMS FIT THAT SINCE NISSAN KNOWS ABOUT THE ISSUE THEY SHOULD BE RESPONSIBLE FOR ALL COSTS FOR REPAIRS WHICH INCLUDES LABOR, PARTS AND ANY OTHER RELATED EXPENSES. *TR

I WAS TOLD TODAY THAT I HAVE LEAK IN THE TRANSFER CASE IN MY 2009 NISSAN MURANO AWD. I WAS TOLD BY THE SERVICE ADVISOR THAT THE LEAK COULD CAUSE A FIRE IF THE FLUID DRIPS ONTO THE CATALYTIC CONVERTER. AFTER SEARCHING THE WEB, I FOUND MANY OTHER NISSAN MURANOS WITH SIMILAR COMPLAINTS. I THINK NISSAN SHOULD BE FORCED TO MAKE THE NECESSARY REPAIR (EST. GIVEN $2725) WHEN THE 60,000 MILE WARRANTY HAS EXPIRED. *TR