2009 NISSAN MURANO Complaints

UPON EXITING MY DRIVEWAY THE STEERING WHEEL TILT/TELESCOPIC MECHANISM BEGAN TO GRIND AND THE STEERING WHEEL RATCHETED LOWER & LOWER ONTO MY LEGS. PRESENTING A DIFFICULT DRIVING POSITION AND MAKING INGRESS & EGRESS TO & FROM THE VEHICLE DIFFICULT. I AM AWARE OF A SERVICE BULLETIN ON THIS PROBLEM FROM NISSAN NTB-09-073 *JS

OUR VEHICLE IS A 2009 NISSAN MURANO SL WITH RELATIVELY LOW MILEAGE. AROUND NOVEMBER OF 2010 THE DOOR LOCK ACTUATORS BEGAN TO RANDOMLY FAIL TO WORK ON THIS VEHICLE. OVER A PERIOD OF SEVERAL MONTHS THE MALFUNCTIONING DOOR LOCK ACTUATORS SPREAD TO ALL FOUR OF THE DOORS ON THIS CAR. I HAVE CONTACTED TWO DIFFERENT DEALERSHIPS AFTER HAVING LEARNED THAT THIS IS A VERY COMMON FAILURE ON MULTIPLE YEAR MODELS OF NISSANS. BOTH DEALERS EXPLAINED THERE WAS NO RECALL AND THAT THE REPAIRS WOULD LIKELY RUN $1200 TO $1800 TO FIX ALL FOUR DOORS. LIVING IN THE HOUSTON AREA AND HAVING A GRANDCHILD, THIS IS AN EXTREMELY DANGEROUS SITUATION. NISSAN SHOULD BE REQUIRED TO RECALL THE VEHICLES SUFFERING FROM THIS DEFECT. OTHER VEHICLES THAT I HAVE OWNED FOR MANY YEARS NEVER SUFFERED A FAILURE OF SUCH A CRITICAL COMPONENT. THE PRICE DEALERS ARE CHARGING FOR THIS REPAIR IS OUTRAGEOUS IN LIGHT OF THE FACT THAT IT IS SO CRITICAL TO SAFETY. THE INABILITY TO QUICKLY AND SAFELY LOCK A VEHICLE INVITES OCCUPANTS TO BE EJECTED IN THE EVENT OF A CRASH AND MAKES OCCUPANTS OF THE VEHICLE MUCH MORE VULNERABLE TO CAR JACKING OR OTHER FORCED ENTRY CRIMES. PLEASE LOOK INTO THE FREQUENCY AND SEVERITY OF THIS ISSUE AND FORCE NISSAN TO ACKNOWLEDGE THIS VERY SIGNIFICANT DEFECT IN THEIR VEHICLES. *TR

THE VEHICLE IS REGISTERED IN MY DAUGHTERS NAME. THE NISSAN DEALERSHIP STATED THAT THERE WAS A SHORT IN THE ALTERNATOR AND THE BATTERY HAD COMPLETELY BURNT OUT DUE TO IT. THAT PUT THE MURANO INTO THE "FAIL SAFE" MODE. THIS OCCURRED AT A VERY DANGEROUS INTERSECTION, LEAVING MY DAUGHTER STRANDED IN THE #2 LANE AND THERE WAS NOT A SHOULDER AVAILABLE. AFTER RESEARCHING MURANO'S I FOUND THAT IT IS JUST LIKE WHAT HAPPEN TO THE 2005 MURANO'S THAT HAD TO RECALLED. AFTER WRITING AND CALLING NISSAN, THEY REFUSED TO HELP WITH THE MATTER. THE NHTSA NEEDS TO PUSH NISSAN FOR A RECALL. *TR

I HAVE BEEN HAVING PROBLEMS WITH THE CVT TRANSMISSION AND WAS TOLD THE FACTORY WARRANTY WAS EXTENDED TO DOUBLE THAT OF ITS ORIGINAL OFFER DUE TO MANY PROBLEMS. I TOOK MY MURANO TO THE DEALER TO HAVE THE CVT REPLACED AND WHILE I WAS THERE, THE DEALERSHIP TOLD ME THE TRANSFER CASE WAS LEAKING ALSO AND WOULD NEED A NEW SEAL BUT IT WAS EXPENSIVE. I RECEIVED A CALL LATER FROM THE DEALER STATING THAT MY PARTICULAR VIN CONTAINED A TRANSFER CASE THAT HAD NO SEPARATE SEAL OPTION AND THE ENTIRE CASE WOULD NEED REPLACED FOR OVER $3,000. WITH VERY LITTLE LOOKING I SEE THAT THIS HAS BEEN A PROBLEM ON THE MURANO FOR SEVERAL YEARS AND THEY HAVE CHANGED THE WARRANTY TO COVER THE FAULTY CVT TRANSMISSION BUT NOT THE TRANSFER CASE WHICH HAS GONE HAND IN HAND WITH PREVIOUS CVT'S. (IF IT'S ONE, IT'S BOTH) APPARENTLY, IF THE CASE RUNS DRY OF OIL (WHICH IT DOESN'T HAVE MUCH IN THE FIRST PLACE) IT CAN LOCK UP THE ENTIRE DRIVETRAIN AND RENDER THE VEHICLE UN-DRIVABLE. THE TRANSFER CASE IS DIRECTLY RELATED TO THE CVT AND MANY OF THE FAILED CVT'S VEHICLES HAVE HAD CRACKED OR LEAKING TRANSFER CASES AS WELL. CONSIDERING THE NUMBER OF INCIDENTS AND AWARENESS OF NISSAN WITH THIS ISSUE, IT SEEMS ABSURD THEY NOT REMEDY THE TRANSFER CASE ISSUE, ESPECIALLY WITH IT BEING A POTENTIAL SAFETY CONCERN. BUT KNOWING THAT THE TRANSFER CASE IS UNSERVICEABLE AND A FULLY ENCLOSED, INTEGRAL PART OF THE MAIN DRIVE TRAIN SHOULD CLEARLY PUT NISSAN IN THE HOT SEAT FOR ALL COSTS FOR REPAIRS LABOR, PARTS, AND ANY OTHER RELATED EXPENSES. *TR

WHEN MY WIFE GOT OUT OF THE VEHICLE, THE AUTOMATIC STEERING COLUMN ADJUSTING MOTOR MADE A TERRIBLE NOISE AND STOPPED WORKING LOCKING THE WHEN IN THE DOWN POSITION. *TR

UNABLE TO OPEN DRIVER'S AND PASSENGERS FRONT DOOR. WAS FINALLY ABLE TO OPEN PASSENGER FRONT DOOR STILL UNABLE TO OPEN DRIVER'S. IF YOU WANT TO DRIVE CAR AT THIS POINT MUST CLIMB OVER SEAT. *TR

THE AUTOMATIC ADJUSTMENT OF THE STEERING COLUMN GEARS ARE BROKEN AND THE STEERING WHEEL IS STUCK IN THE UP POSITION. *TR

AIR BAG LIGHT STAYS ON. UPON REVIEW BY THE NISSAN DEALERSHIP, I WAS INFORMED THAT THE SENSOR UNDERNEATH THE PASSENGER SEAT COULD BE THE REASON THE LIGHT WAS BLINKING. THE COST OF REPAIR WOULD BE $2500.00. UPON REVIEW ON THE NISSAN WEBSITE THIS INFORMATION WAS FOUND "NISSAN IS RECALLING 204,361 MY 2007-2008 ALTIMA, ALTIMA HYBRID, 350Z, 350Z ROADSTER, MY 2008 ALTIMA COUPE, ROGUE, MY 2009 MURANO, AND INFINITI MY 2007-2008 G35 SEDAN, MY 2008 G37 COUPE AND EX35 PASSENGER VEHICLES EQUIPPED WITH CONTINENTAL AUTOMOTIVE SYSTEMS' OCCUPANT CLASSIFICATION SYSTEM (OCS) CONTROL UNITS. A VARISTOR IN THE OCS CONTROL UNIT LOCATED IN THE PASSENGER SEAT CUSHION MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS AND THE AIR BAG CONTROL UNIT." MY VEHICLE IS HAVING THE SAME PROBLEM, YET I WAS INFORMED BY NISSAN THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL. IT SEEMS AS IF THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. *TR

AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS MALFUNCTIONED, NOT AUTOLOCKING OR UNLOCKING WITH SMART KEY, OR DOOR HANDLE BUTTON. PASSENGER SIDE IS INTERMITTENT, SO IT IS UNCERTAIN WHEN DOOR IS LOCKED OR NOT AND I CANNOT GET MY CHILD OUT OF THE CAR FROM THE OUTSIDE WITHOUT SOMEONE ELSE BEING INSIDE TO MANUALLY UNLOCK THE BACK DOORS. THIS IS AN EMERGENCY SAFETY ISSUE AND REQUIRES RECALL. *TR

I JUST GOT OFF THE PHONE WITH THE NISSAN DEALERSHIP AND THEY INFORMED ME THAT THERE WAS A LEAK BETWEEN THE TRANSFER CASE AND THE TRANSMISSION, IT ALSO CATCHES REALLY HARD WHEN YOU PUT IT INTO REVERSE OR DRIVE AND SOMETIMES TO A MINUTE TO FINALLY GO INTO GEAR. . THEY ALSO SAID THIS WAS A RECALL BUT FOR SOME REASON MY MURANOS VIN WASN'T POPPING UP AS ONE OF THE 2009 MURANOS THAT FELL UNDER THE RECALL. I WAS LOOKING AROUND YOUR WEB-SITE AND I SAW ANOTHER PERSON WAS HAVING THIS SAME ISSUE, AND IT SOUNDS LIKE THEY MIGHT HAVE BEEN TOLD THE SAME THING WE WERE. WHICH WAS BASICALLY TO KEEP AN EYE ON IT AND IF IT GETS WORSE OR IN BETTER TERMS WHEN IT GETS WORSE TO TAKE IT IN AND SPEND $3,000 TO HAVE IT FIXED. I'M NOT COMPLETELY SURE HOW THIS RECALL THING WORKS BUT IF ITS HAPPENING TO MULTIPLE 2009 NISSAN MURANO'S IT SEEMS LIKE THE RECALL SHOULD BE FOR THE WHOLE YEAR NOT JUST CERTAIN ONES. *TR