2007 NISSAN MURANO Complaints

WHILE TRAVELLING FOR A FUNERAL, DRIVER'S SEAT STARTED ROCKING TO THE REAR. INVESTIGATION SHOWED THE SEAT FRAME HAD BROKEN AT THE LEFT REAR CORNER. A NISSAN DEALER IN WISCONSIN REFUSED TO REPAIR THE SEAT FAILURE FOR FREE AS THE CAR IS NO LONGER UNDER WARRANTY. TO GET VEHICLE HOME A BLOCK OF WOOD WAS PLACED UNDER CORNER. ONCE THE CAR WAS IN HOME STATE, DEALER THERE ALSO REFUSED TO REPAIR FOR FREE EVEN THOUGH THIS IS A SAFETY ISSUE. OWNER HAD 3RD PARTY MECHANIC REMOVE AND MAKE WELDING REPAIRS. SEARCHING THE INTERNET SHOWS MANY COMPLAINTS FOR THIS MODEL VEHICLE WITH MULTIPLE PRODUCTION YEARS STARTING IN 2003 THROUGH AT LEAST 2007 FOR THE SAME DRIVER'S SIDE SEAT FAILURE.

TWO DAYS AGO, MY DRIVER'S SEAT BROKE RESULTING IN THE STEEP TILT WHICH PUSHES ME TOWARDS THE DRIVER DOOR ESPECIALLY WHEN CAR IS MAKING A TURN. IT SEEMS TO BE ANCHORED ON THE RIGHT SIDE BUT COMES LOOSE FROM THE LEFT REAR, ALLOWING ROCKING WHEN TAKING TURNS. THIS CAR HAS 47K MILES. THIS SEEMS LIKE A MAJOR SAFETY ISSUE, AS IT COULD AFFECT A DRIVER'S CONTROL OF THE STEERING WHEEL, PEDALS, ETC. *TR

I WAS DRIVING MY CAR HOME FROM WORK WHEN I TURNED A CORNER AND MY SEAT CAME OFF THE FLOOR. I WASN'T GOING FAST SO I WAS ABLE TO KEEP CONTROL. THE CAR IS IN EXCELLENT CONDITION AND ONLY AS 20K MILES ON IT. I DID SOME RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM DUE TO FAULTY DESIGN OF THE POWER SEATS. DEPENDING ON THE SITUATION, THIS COULD DEFINITELY LEAD TO AN ACCIDENT AND SERIOUS HARM SINCE THE SEAT IS NOT SECURELY FASTENED TO THE CHASSIS OF THE CAR. THE FACT THAT NISSAN WON'T COVER THE COST TO FIX THE ISSUE ($1000 PART PLUS $400 LABOR) BECAUSE IT IS OUT OF WARRANTY IS RIDICULOUS. A CAR SEAT SHOULD NOT BREAK AT ALL LET ALONE AFTER 20K MILES. THIS IS A POTENTIAL A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED. *TR

THE DRIVER'S SEAT BRACKET, OUTSIDE REAR BROKE AS I SWING MY BODY AROUND TO EXIT THE CAR. THE BACK OF THE SEAT FELL SHARPLY ABOUT 4" AND I FOUND MYSELF BETWEEN THE PILLAR AND THE SEAT. I LIVE IN A MOUNTAINOUS COUNTY IN CALIFORNIA, AND REGULARLY TRAVEL FOR BUSINESS (2 - 4 TIMES PER WEEK) BETWEEN 3 OTHER COUNTIES, SAME TOPOGRAPHY. IF THIS HAD OCCURRED WHILE MAKING ONE OF THESE TRIPS THE RESULT WOULD HAVE BEEN CATASTROPHIC, A HEAD-ON, ROLL-OVER, OR OVER THE CLIFF. THANK GOD THIS OCCURRED IN THE VALLEY, AND WHEN I WAS STOPPED. I HAD TO HAVE A TEMPORARY REPAIR AT A FURNITURE REPAIR STORE JUST TO BE ABLE TO DRIVE THE CAR. HE FASHIONED A WOODEN SUPPORT TO KEEP THE SEAT UPRIGHT AND STRAPPED IT BENEATH THE SEAT. ON GETTING TO SANTA ROSA, CA, I TOOK TO VEHICLE INTO NISSAN OF SANTA ROSA AND SPOKE TO THE SERVICE DEPARTMENT. HE MENTIONED THEY SEE THIS WEEKLY, AND WANTED TO CHARGE ME A DIAGNOSTIC FEE. I BALKED AT THAT, WAS SENT TO THE CONSUMER HOT-LINE, AND THEY WOULDN'T FILE A REPORT UNTIL IT WAS DIAGNOSED AT THE DEALERSHIP. I GOT THEM TO WAIVE THE FEE. WENT BACK TO THE DEALERSHIP HAD IT DIAGNOSED. THEY WANTED TO CHARGE ME OVER $800 DOLLARS TO FIX IT. SEVERAL DAYS LATER I GET A CALL FROM THE CONSUMER DIVISION OF NISSAN SAYING THEY WOULD DO NOTHING WITH MY CLAIM. OF COURSE THEY WOULDN'T IF THEY SELL AN EXPENSIVE PART PLUS LABOR ON A REGULAR BASIS. SINCE THEN I HAVE TALKED TO SEVERAL OTHER TECHNICIANS IN BOTH THE SANTA ROSA AND PETALUMA, CA DEALERSHIPS. IT WAS CONFIRMED THIS IS A REGULAR FAILURE. I'M AMAZED THAT THERE HAVE BEEN NO ANY FATALITIES, OR MAYBE THERE HAVE. THE FACT THAT NISSAN HAS NOT RE-ENGINEERED THIS PART, OR CREATED A MOD FOR THIS FIX HAS ME QUESTIONING THE INTEGRITY OF NISSAN PRODUCTS. HOW MANY PEOPLE HAVE TO DIE BEFORE THEY DO THE RIGHT THING. IS THIS THE ONLY COMPLAINT FILED WITH THE NHTSA? WE FOUND THIS PROBLEM DISCUSSED NUMEROUS PLACES ONLINE.

WHEN I LOCK MY DOORS THEY GO DOWN ALL BY THEMSELVES. YESTERDAY THEY WENT DOWN THE CAR GOT SOAKED INSIDE. I DON'T FEEL SAFE BECAUSE ANYBODY CAN REACH THEIR HAND IN AND OPEN THE DOORS. CAR IS 4 YEARS OLD. SHOULDNT BE HAVING THESE MAJOR REPAIR PROBLEMS. SO FAR STRESS CRACKED WINDSHIELD, SQUEALING BRAKES, NOW ALL FOUR WINDOWS GOING DOWN AFTER I LOCK IT. THIS IS A MAJOR SAFETY ISSUE WHAT IF THE DOORS LOCK AND THE WINDOWS DECIDE NOT TOGO DOWN ANYMORE SOMETHING IS BAD WRONG WITH THE LOCKING MECHANISM. I WANT TO KNOW WHY THERE HASN'T BEEN A RECALL FOR THIS VERY DISTURBING FAILURE .BELOW IT DOESN'T GIVE YOU A CHOICE TO EXPLAIN WHAT IS REALLY WRONG WITH THE CAR THANK YOU FOR LETTING ME EXPLAIN NOW. *TR

2007 NISSAN MURANO. AFTER I LOCK THE DOORS THE WINDOWS GO DOWN ALL BY THEMSELVES. THIS IS A SAFETY ISSUE. IT HAPPENS ALL THE TIME A LOT OF PEOPLE HAVE THIS PROBLEM WITH THEIR MURANO'S. THE CONSUMER STATED THE REAR DOOR WAS CLOSED AND APPEARED TO BE LATCHED SECURELY WHEN HE DROVE OFF. HOWEVER, THE DOOR FLEW OPEN IN THE MIDDLE OF THE STREET. UPDATED IVOQ 04/27/11 *TR

WE HAVE A 2007 NISSAN MURANO. IN DECEMBER I REALIZED MY DRIVERS SEAT WASN'T ATTACHED ON ONE SIDE. THE "SEAT LIFTER" WAS BROKEN. I DROVE WITH 1/2 OF MY SEAT NOT BEING ATTACHED FOR 2 MONTHS BECAUSE THERE WAS A "NATIONAL BACKORDER" ON THIS PART. I WAS TOLD BY THE REPAIR TECHNICIAN THAT THEY'VE SEEN THIS A LOT RECENTLY, AND THAT IT WAS A THIN PIECE OF METAL SO IT BROKE EASILY. I WAS VERY UNCOMFORTABLE WITH THIS SAFETY ISSUE, BECAUSE MY INFANT CAR SEAT WAS BEHIND MY DRIVERS SEAT. I WAS WORRIED MY SEAT WOULD DETACH IN AN ACCIDENT. *TR

DRIVER SIDE SUN VISOR FALLS DOWN IN FRONT OF DRIVERS FACE WHILE DRIVING CAUSING BLOCKING OF VIEW. VISOR WILL NOT STAY IN UP POSITION AND CONSTANTLY FALLS DOWN. I HAVE SEARCHED THE INTERNET AND HAVE SEEN THAT THIS IS NOT AN UNCOMMON PROBLEM AND THERE ARE MANY COMPLAINTS ABOUT THIS. NISSAN KNOWS OF THE ISSUE AND IS OVERCHARGING CUSTOMER FOR THE EXACT SAME PRODUCT WHICH HAS THE SAME ISSUE. *TR

MY DRIVER SIDE SUN VISOR DOES NOT STAY IN THE UP POSITION. IT DROOPS DOWN INTERMITTENT BLOCKING SIGHT OF VIEW. THIS IS DANGEROUS WHEN I DRIVE AT NIGHT TIME WHEN THE SUN VISOR IS IN THE DOWN POSITION ALL THE TIME. THIS IS ON A 2007 NISSAN MURANO. I WAS TOLD THAT THE REPAIR/REPLACEMENT WILL BE ~$500 AND THE EXTENDED WARRANTY DOES NOT COVER FOR THIS DEFECTIVE PART. *TR

I FELT A VIBRATION COMING FROM MY 2007 NISSAN MURANO AND I TOOK IT TO THE DEALER AND THEY SAID THEY DIDN'T FEEL IT. TOOK IT BACK A SECOND TIME AND THEY SAID THAT THEY HAD OVERSERVICED THE CVT(TRANSMISSION) AT A PRIOR SERVICE INTERVAL. THEY SAID THEY RESET THE FLUID LEVEL. TOOK THE CAR AND IT STILL VIBRATED... A WEEK LATER I WAS PONDERING HOW TO FILE A COMPLAINT. TODAY I WAS HEADING TO THE AIRPORT WHEN THE CAR COMPLETELY LOST ALL POWER TO THE CVT. I WAS ENTERING THE HIGHWAY AND I FELT THE ENGINE JUST REV UP AND THE CAR WASN'T MOVING FORWARD WITH MY FOOT ON THE GAS PEDAL. A CAR ALMOST SLAMMED ME IN THE REAR END AND I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED A TOW TRUCK AND TOWED THE CAR TO THE DEALER. THE DEALERSHIP FAILED TO RECOGNIZE THAT THE CVT SHOULD HAVE BEEN REPLACED AND THAT THERE IS ALSO A RECALL ON THE CVT. THIS PUT ME AND ANYONE WHO WAS IN MY CAR IN A DANGEROUS SITUATION WHERE IT COULD HAVE ENDED UP TRAGICALLY IF SOMEONE HAD HIT ME ON THE DRIVER SIDE IF I WAS MAKING A LEFT TURN AND MY CAR LOST POWER. *TR