2009 NISSAN MURANO Complaints

PROBLEM WITH THE TILT AND TELESCOPE OF THE STEERING COLUMN. WHEN TURNING ON THE CAR, GEARS SEEM TO BE GRINDING AND THE AUTOMATIC FEATURE NO LONGER WORKS. WHEEL DOES NOT RETURN TO THE PRE-SET LOCATION. ALSO THE AUTO SEAT FEATURE DOES NOT RETURN TO THE PRE-SET LOCATION. THERE'S A BIG PROBLEM WITH THE ELECTRICAL SYSTEM IN THE 2009 NISSAN MURANO. A COUPLE OF MONTHS AGO, IT COST ME OVER $500 TO GET THE REAR HATCH DOOR FIXED WHEN ALL OF A SUDDEN IT LOCKED SHUT. OF COURSE, THERE'S NO WAY TO UNLOCK THIS MANUALLY FROM INSIDE THE VEHICLE AND THIS COULD BE A POTENTIAL SAFETY HAZARD. *TR

I WAS DRIVING THIS CAR AND IT FEELS LIKE IT IS CHOKING OR RUNNING OUT OF GAS ( WHEN IT HAS GAS IN THE TANK) AND ENGINE STOPS IN THE MIDDLE OF THE ROAD OR FREEWAY AND STEERING WHEEL BECOMES VERY HARD. WHEN IT HAPPENED FIRST I TOOK IT TO MY LOCAL NISSAN DEALER SHIPR (TROPHY NISSAN MESQUITE TX) THEY SAID THE MY AIR FLOW METER AND SENSOR WAS BAD THEY CHANGED IT AND CHARGED ME $700.00 I TOOK THE CAR HOME AFTER 3-4 DAYS SAME PROBLEM AGAIN VEHICLE ENGINE STOP WHILE DRIVING ON THE ROAD. I TOOK THE VEHICLE BACK TO TROPHY NISSAN AND THEY KEPT VEHICLE FOR ABOUT 4 DAYS AND TOLD ME THAT THEY CAN NOT DUPLICATE THE PROBLEM . AGAIN I TOOK THE VEHICLE WITH ME AND NEXT DAY I HAVE THE SAME PROBLEM IT FEELS LIKE CHOKING AND ENGINE STOPS IN THE MIDDLE OF THE ROAD. IT IS REALLY DANGEROUS TO DRIVE THIS VEHICLE IN THIS CONDITION, I AM NOT GETTING ANY HELP FROM NISSAN DEALER SHIP TROPHY NISSAN IN MESQUITE TX . *TR

WE OWNS A 2009 NISSAN MURANO. WHILE STARTING THE CAR, WE NOTICED THAT THE FUEL GAUGE FAILED TO DISPLAY AN ACCURATE FUEL LEVEL READING. THE MALFUNCTION OCCURRED WHENEVER THE VEHICLE WAS STARTED OR IN MOTION OR WHEN AC WAS ON PRIOR TO STARTING THE CAR. AFTER THIS ISSUE THE SERVICE ENGINE SOON LIGHT ILLUMINATED ALSO. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED TO US THAT FUEL LEVEL SENSORS WOULD NEED TO BE REPLACED. THE AUTHORIZED DEALER MENTIONED OTHER CARS HAVE HAD SAME PROBLEM AND THIS MODEL MIGHT BE COVERED UNDER A RECALL BUT IT WAS NOT BASED ON THE VIN NUMBER. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE DEALER WILL CHARGE $450 TO REPAIR THE ISSUE WHICH IS AN ISSUE FOR OTHER NISSAN CARS. WE ARE PAYING THE DEALER TO FIX THE ISSUE BUT THIS SHOULD NOT BE CHARGED TO CUSTOMER IF THE ISSUE IS WITH OTHER NISSAN CARS. *JB

VEHICLE WAS IN SHOP FOR MAJOR (60K) MAINTENANCE. INSPECTIONS SHOWED SOME LEAKAGE OF COOLANT FROM TOP OF ENGINE, DIAGNOSIS CONFIRMED AS LEAKING HEAD GASKETS. HAVE PURSUED COMPLAINTS WITH NISSAN DEALER AND NISSAN CONSUMER AFFAIRS. THIS IS A MAJOR DEFECT REQUIRING EXPENSIVE REPAIR IF NOT CORRECTED COULD LEAD TO ENGINE OVERHEATING AND FAILURE. *TR

I WAS DRIVING AT ABOUT 25-30 MPH AND THE ENGINE JUST SHUT DOWN.. NO WARNINGS NO LIGHTS JUST STOPPED IN DRIVE.. I THEN TRIED TO START IT PUTTING IT IN PARK AND COULD NOT TRIED ABOUT 25 MIN. I FINALLY GOT IT STARTED BY PUTTING MY FOOT ON THE BRAKE AND PUSHING THE START BUTTON AND THEN QUICKLY HITTING THE GAS, ONCE GETTING IT STARTED I PULLED IT OVER OFF THE ROAD AND LET IT IDLE. I WAS ABLE TO GET IT HOME WITH OUT ANYMORE PROBLEMS.. I THEN TOOK IT TOO MY NISSAN DEALER AND THEY COULD NOT FIND ANYTHING WRONG COMPUTER DID NOT READ ANY ERRORS.. I ONLY HAVE 25000 MILES ON THE CAR AND IS LESS THEN 3 YEARS OLD AND ALWAYS SERVICED. *TT

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR EMITTED A LOUD NOISE WHEN IT WAS OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 137,785.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THE VEHICLE HAD A KEYLESS LOCK AND THE FRONT DRIVER'S SIDE WOULD NOT LOCK WITH THE REMOTE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ACTUATOR FAILED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED WHILE ATTEMPTING TO ADJUST THE STEERING WHEEL, IT BECAME STUCK IN THE UP POSITION AND COULD NOT BE LOWERED. SINCE THE CONTACT WAS UNABLE TO LOWER THE STEERING WHEEL IT WAS DIFFICULT TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE TILT MOTOR FOR THE STEERING WHEEL WAS DEFECTIVE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE RACK AND PINION LEAKED. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A LOT OF NOISE AND HAD TO CONSTANTLY HAVE TO HAVE THE POWER STEERING FLUID REPLACED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 101,000. UPDATED 6/4/12 *CN UPDATED 06/11/12

DASHBOARD AIR BAG WARNING LIGHT BEGAN FLASHING. SUBSEQUENT TRIP TO THE DEALER DIAGNOSED A DEFECTIVE PASSENGER SEAT SENSOR, WHICH IS BUILT IN TO THE SEAT BOTTOM, SO THE ENTIRE UNIT MUST BE REPLACED. ALTHOUGH I HAD PURCHASED AN EXTENDED WARRANTY, THAT PART WAS NOT COVERED AND THE SEAT BOTTOM MUST BE REPLACED AS IT IS A SAFETY ISSUE. FORWARDED A REQUEST FOR ASSISTANCE TO NISSAN USA, AND THE JURY IS STILL OUT ON THAT MOVE. THERE HAVE BEEN VERY FEW PASSENGERS IN THAT AUTOMOBILE, WITH THE GREAT MAJORITY OF THE MILES ON THE CAR BEING DRIVER ONLY MILES. *KB