2007 NISSAN MURANO Complaints

DOORS CAN BE UNLOCKED AND THE CAR IGNITION CAN BE STARTED WITHOUT A KEY, AND THERE IS NO WAY TO LOCK THE IGNITION, AND NO WAY TO STOP ANYONE FROM OPENING THE DOORS. THIS CREATES AN EXTREMELY DANGEROUS CONDITION FOR CAR JACKING AND HARM TO THE OCCUPANTS. *TR

1. WE OWN A 2007 NISSAN MURANO. WHILE DRIVING AT APPROXIMATELY 45 MPH, WE HEARD A "CRACK" SOUND IN THE CAR. IT WAS IMMEDIATELY EVIDENT THAT THE SEAT'S BACK WAS ABLE TO MOVE IN A MANNER THAT IS NOT NORMAL. IT WAS ABLE TO SHIFT/TWIST TO THE SIDE RATHER THAN BE STABLE IN A FRONT-FACING POSITION. THIS OCCURRED WITH A VEHICLE THAT WAS ONLY DRIVEN UNDER NORMAL SUBURBAN CONDITIONS (NOT USED OFF ROAD OR IN EXTREME SITUATIONS) AND WITH APPROXIMATELY 55,000 MILES. THERE WERE NO SPECIAL CIRCUMSTANCES OR UNUSUAL DRIVING, JARRING, OR TRAUMA TO THE VEHICLE OR ITS SEAT IN THE DAYS, MONTHS, AND YEARS LEADING UP TO THIS FAILURE. 2. A METAL SEAT BRACKET (SEAT LIFT FRAME ASSEMBLY) IN THE FRONT DRIVER'S SEAT BROKE ON 12/20/2010. THIS HAS A CONSEQUENCE OF THE FRONT SEAT BEING ABLE TO MOVE ABOUT INCLUDING ROCKING, SHIFTING, AND TWISTING WHILE DRIVING, AND IS ESPECIALLY UNSTABLE DURING TURNS OR ON A BUMPIER SURFACE. EVEN WITH A SEATBELT ON, THERE IS A SERIOUS INSTABILITY TO THE SEAT. WHILE WE HAVE NOT EXPERIENCED A CRASH THAT CAUSED INJURY, FROM THIS, WE STRONGLY FEEL THE POTENTIAL FOR THERE TO BE SERIOUS INJURY OR DEATH BECAUSE THE SEAT IS NOT STABILIZED EXISTS. IN REVIEWING MESSAGE BOARDS FROM OTHER OWNERS OF MURANOS (SEE HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/NISSAN/MURANO/SEAT FOR EXAMPLE), THIS FAILURE EXISTS IN MULTIPLE MODEL YEARS (NOTED FROM 2004 ON) AND APPEAR TO IMPACT HUNDREDS, IF NOT THOUSANDS OF MURANO OWNERS. 3. NISSAN REQUIRES THE SEAT TO BE REPLACED AT A COST OF $1000 - $1200 TO THE CONSUMER. THEY DO NOT CONSIDER THIS A SAFETY ISSUE AND THUS DO NOT COVER THIS UNDER RECALL. WE ARE CURRENTLY AWAITING THE REPAIR FROM THE DEALERSHIP. *TR

SEAL ON NISSAN MURANO 2007 WITH 77,000 MILES MALFUNCTIONED/EXPLODED CAUSING OIL TO LEAK DAMAGING THE TRANSFER CASE. BOTH MY MECHANIC AND THE SERVICE AREA OF THE DEALERSHIP MENTIONED THAT THEY HAD NOT SEEN ANYTHING LIKE THIS. DEALERSHIP CAME BACK WITH A QUOTE OF ABOUT $4,500; CAR IS NOT UNDER WARRANTY. I TOLD THEM NOT TO SERVICE IT AT THIS TIME; THAT WAS UNACCEPTABLE AND SHOULD NOT HAPPEN ON A 3 YEAR CAR DESPITE THE MILEAGE; NISSAN GUARANTEES 100,000. I TOOK MY CASE TO THE COOPERATE OFFICE IN TENNESSEE WHERE THEY SET UP FILE. VALERIE, THE REGIONAL SPECIALIST CONTACTED ME WITHIN ABOUT A WEEK AND EXPLAINED THAT SINCE IT WAS NO LONGER UNDER WARRANTY THEY WOULD NOT OFFER ANY ASSISTANCE WITH THE COST. I EXPLAINED THAT WHETHER IT WAS UNDER WARRANTY OR NOT WAS NOT THE ISSUE; THE PROBLEM IS THAT NISSAN HAS KNOW ABOUT THIS FOR QUITE SOME TIME AND DECIDED NOT TO DO ANYTHING ABOUT IT; I.E. RECALL THE CAR. VALERIE WAS EXTREMELY RUDE AND UNPROFESSIONAL AND QUITE BELLIGERENT. AS I TRIED TO GET A MANAGER SHE WOULD NOT COOPERATE. I HAVE RETAINED A LAWYER AND I AM ALSO CONSIDERING FILING UNDER THE LEMON LAW. NISSAN KNEW ABOUT THE PROBLEM; HAS NO CONCERN OF THE SAFETY OF THEIR VEHICLE AND/OR THE CONSUMER. I WOULD APPRECIATE IT IF YOU WOULD RESEARCH. THERE ARE A NUMBER OF COMPLAINTS THAT I HAVE ALREADY FOUND RELATED TO THE TRANSFER CASE. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR

THE DRIVER'S SEAT FRAME ON MY 2007 NISSAN MURANO IS BROKEN. THIS NEED TO BE A NISSAN RECALL WITH SO MANY PEOPLE EXPERIENCING THE SAME FAILURES. *TR

TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BEGAN WOBBLING ABNORMALLY. THE CONTACT DISCOVERED THAT THE FRAME WAS FRACTURED. THE DEALER ADVISED THE CONTACT THAT THE REPAIR WOULD COST OVER $1000 TO REPAIR THE SEAT FRAME. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.

TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SEAT WAS FRACTURED ON THE LEFT SIDE AND CAUSED HIM TO DRIFT INTO ONCOMING TRAFFIC. THE VEHICLE WAS INSPECTED BY A DEALER WHO STATED THAT IT WAS A KNOWN DEFECT AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2007 NISSAN MURANO. THE DRIVERS SEAT BRACKET BROKE ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HIM THAT THEY WOULD HAVE TO REPLACE THE ENTIRE CARRIAGE WHICH WOULD COST $1200. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HE HAD TO GET AN ESTIMATE FROM THE DEALER. HE PROVIDED THE MANUFACTURER WITH A DEALERS ESTIMATE THEY AND WAS TOLD THAT THEY WOULD CONTACT MORE THAN TWO MONTHS AGO AND HAD NOT DONE SO WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

THE POWER DOOR LOCK ACTUATOR ON MY 2007 NISSAN MURANO WITH 50K HAVE QUIT WORKING. SO WHY IS IT A SAFETY ISSUE? YOU CAN USE THIS JUSTIFICATION WHEN FILING: 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. 3. IN EMERGENCIES IT'S IMPORTANT TO BE ABLE TO UNLOCK DOORS QUICKLY. SINCE 99% OF THE TIME WE ALL USE THE BUTTON TO LOCK AND UNLOCK DOORS, USING THE MANUAL LOCKING LEVER IS UNFAMILIAR. AND THE MURANO'S DESIGN IS SUCH THAT IT'S NOT EASY TO COMPREHEND IF IT'S NOT YOUR CAR, FOR INSTANCE A RENTAL CAR. I CAN EASILY UNDERSTAND HOW SOME PEOPLE WOULD BE CONFUSED HOW UNLOCK A DOOR USING THE MANUAL LEVEL IN AN EMERGENCY WHEN THEY VIRTUALLY HAVE NO EXPERIENCE WITH IT. IN EMERGENCIES EVERY SECOND COUNTS. THE LOCKING/UNLOCKING SOLENOID MALFUNCTIONING IS CLEARLY A HIGH RISK IN EMERGENCY SCENARIOS. SOME PEOPLE WHO CANNOT AFFORD THE $1600 TO HAVE ALL THE SOLENOIDS REPLACED (AS QUOTED BY DEALERS) WILL FORGO GETTING THEM FIXED, PUTTING THEIR FAMILY MEMBERS AT RISK. NISSAN RECALL. *TR

I HAVE A 2007 NISSAN MURANO SL WITH ABOUT 52,000 MILES AND WHEN I REPLACED ALL 4 TIRES, A SLOW AIR LEAK DEVELOPED WHERE THE TIRE PRESSURE MONITOR (TPM) SEALS AGAINST THE INSIDE OF THE WHEEL. THE TPM WAS NEVER MOVED OR REPLACED WHEN THE NEW TIRES WERE MOUNTED. THE TIRE PRESSURE READ FROM BOTH THE DASHBOARD AND A HAND HELD DEVICE READS ABOUT 19 PSI WHEN IT SHOULD BE ABOUT 35 PSI. IT TAKES ABOUT 2 WEEKS TO BE REDUCED. THE INSIDE SEAL ON THE TPS IS REPLACEABLE HOWEVER THE TPS NUT ON THE OUTSIDE OF THE WHEEL THAT MUST BE REMOVED IS SEIZED AND BEING ALUMINUM, ITS THREADS ARE EASILY STRIPPED. IN CONCLUSION, TO FIX THE AIR LEAK, I HAVE TO PURCHASE A NEW TPS AT ABOUT $100 EACH. WITH ONLY 52,000 MILES, THE TPS SEAL AND THREADS SHOULD NOT BE HAVING THESE PROBLEMS. *TR

THE DRIVER'S SEAT HAS SOMEHOW SEPARATED FROM ITS ATTACHMENT ON THE FLOOR. WHEN THE SEAT IS RAISED FOR A SHORT DRIVER IT IS BECOMES CLEAR THAT THE LEFT SIDE OF THE SIDE ISN'T ATTACHED TO ANYTHING! ONE CAN ROCK IT FROM SIDE TO SIDE. *TR