2009 NISSAN MURANO Complaints

ON TUESDAY, AUGUST 2, 2011, I WAS DRIVING ON A MAJOR EXPRESSWAY. WHILE TRYING TO EXIT FROM THE EXPRESSWAY, THE STEERING WHEEL ON MY 2009 NISSAN MURANO LOCKED, MAKING IT IMPOSSIBLE FOR ME TO TURN IT. I WAS ALMOST HIT BY AN 18-WHEEL SEMI-TRAILER TRUCK. THE INCIDENT RESULTED IN BLACK SKID/TIRE MARKS ON THE SIDE OF THE ROAD BY MY CAR AND THE TRUCK THAT WAS TRYING TO AVOID FROM HITTING ME. NISSAN'S CONTRACTED TOWING SERVICE HAD TO TOW MY VEHICLE INTO NISSAN'S SHOP SINCE THE VEHICLE COULD NOT BE DRIVEN SAFELY AFTER THE INCIDENT. ON AUGUST 3, THE SERVICE ADVISOR CALLED TO SAY THAT THE PROBLEM WITH THE STEERING WHEEL HAD BEEN FIXED. HE INDICATED THAT THE STEERING WHEEL WOULD NOT TURN BECAUSE OF A FAULTY SERPENTINE BELT. HE SAID THE SERPENTINE BELT WAS REPLACED, THAT THEY HAD TEST DROVE THE VEHICLE BEFORE ITS RELEASE TO ME, AND THAT THE VEHICLE WAS NOW SAFE TO DRIVE. IT SHOULD BE NOTED THAT MY NISSAN HAD PREVIOUSLY BEEN IN NISSAN'S SHOP BARELY A WEEK BEFORE THE AUGUST 2ND INCIDENT, ON JULY 21ST, FOR OTHER DEFECT ISSUES WHICH WERE COVERED BY WARRANTY. WHEN THE CAR WAS IN THE SHOP FOR THE JULY REPAIRS, THE SERVICE REPRESENTATIVES HAD INDICATED THAT THEY HAD DONE A FULL INSPECTION OF THE VEHICLE. WHAT IS INTERESTING TO ME IS THAT DURING THE FULL INSPECTION, NISSAN DID NOT DISCOVER ANYTHING WRONG WITH THE SERPENTINE BELT THEN. IF THE BELT WERE WEARING AWAY, NISSAN SHOULD HAVE BEEN ABLE TO DISCOVER AND DISCLOSE THE WEAR AND TEAR DURING THE FULL INSPECTION IN LATE JULY. EVEN AFTER THE SERPENTINE BELT WAS REPLACED ON AUGUST 3, 2011, THE STEERING WHEEL IS STILL DIFFICULT TO STEER. I'M NOT SURE WHETHER THIS IS A MANUFACTURING/DESIGN DEFECT, BUT I THINK THIS SHOULD BE LOOKED INTO CAREFULLY SINCE THIS IS OBVIOUSLY A SERIOUS SAFETY ISSUE. IF A DRIVER IS SLOWING DOWN TO GET READY TO TURN BUT SUDDENLY CANNOT TURN BECAUSE OF A PROBLEM WITH THE STEERING WHEEL, ANOTHER VEHICLE TRAVELING BEHIND COULD EASILY HIT THE DRIVER IN FRONT. THIS COULD RESULT IN A TRAGIC ACCIDENT. *TT

DRIVING ON I-79 - LIGHT OUT - MANY OTHERS ON ROAD - NO DEBRIS - TIRE BLEW OUT - SENSOR ON AND IMMEDIATE BLOWOUT - NO PRIOR PROBLEMS AND HAD NOT RUN OVER ANYTHING PRIOR. NISSAN TERRIBLY UNRESPONSIVE. HAD TO PROACTIVELY CALL THEM 10-20 TIMES. 1ST PERSON COULDN'T CONVERSE IN ENGLISH - GAVE ME FALSE INFORMATION. SUPERVISOR WAS CONSTANTLY UNAVAILABLE AND NEVER RETURNED CALLS. ULTIMATELY THEY SAID THEY DIDN'T HAVE SIMILAR REPORTS. I DON'T BELIEVE THEM. TIRE COMPANY SAID SAW THIS PROBLEM MANY TIMES - SAYS THE TIRE SENSOR CORRODED AND FELL INTO THE TIRE WHICH SPRANG THE LEAK. FOUND NO OTHER DAMAGE TO TIRE. COULD HAVE DIED ON THAT HIGHWAY. MOST PEOPLE WOULDN'T TAKE THE TIME TO WRITE THIS SO I'M DOING IT FOR THEM. SHAME ON THE COMPANY FOR DOING NOTHING TO RESEARCH IT FURTHER. WOULDN'T EVEN PAY FOR THE TIRE.

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH THE CONTACT NOTICED THAT THE AIR CONDITIONER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THE FRONT BUMPER ON THE VEHICLE HAD THREE SMALL HOLES WHICH ALLOWED DEBRIS INTO THE ENGINE AND DAMAGED THE CONDENSER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,600.

SUNROOF EXPLODED OUT WHILE TRAVELING AT HIGHWAY SPEED (70 MPH) AT APPROXIMATELY 0930 AM. WEATHER CONDITIONS: CLEAR AND SUNNY. ROAD CONDITIONS: DRY AND SMOOTH, NO DEBRIS. NO OTHER VEHICLES TO THE FRONT OR SIDES SO IT IS IMPOSSIBLE TO BE ROAD DEBRIS DAMAGE SUCH AS ROCKS OR OTHER DEBRIS. APPEARS TO BE A PRODUCT OR DESIGN DEFECT. *TR

CAN NOT FILL THE TANK WITH FUEL NO MATTER HOW SLOW YOU TRY. THE MECHANIC SAYS THE ROLL OVER SAFETY DEVICE IS THE PROBLEM WHICH REQUIRES A WHOLE NEW GAS TANK AT A COST OF OVER $1000.00

WE OWN A 2009 NISSAN MURANO SL BOUGHT NEW AND THE HEAD GASKET CRACKED LEAKING FLUIDS AND EMITTING A STRONG SMELL OF COOLANT. WE HAVE HAD A FEW UNPLEASANT REPAIRS, NEW BRAKES AT 30,000, NEW TIRES AT 32,000 AND NOW AT ONLY 57,000 MILES CRACKED HEAD GASKETS. WE HAVE HAD ALL THE RECOMMEND SERVICES PERFORMED. HAD WE WAITED WE JUST WOULD NEED TO GET USE TO THE SMELL OF COOLANT. IT WAS COVERED UNDER THE WARRANTY. BOTH THE NISSAN DEALER AND AN INDEPENDENT SHOP CONFIRMED THE NEED TO REPLACE BOTH HEAD GASKETS. THE ENGINE NEEDS TO BE DROPPED IN ORDER TO COMPLETE THE REPAIR. WE HAVE BEEN WAITING A WEEK FOR THE COMPLETION OF THE REPAIRS. MANY REPORTS SHOW THAT THEIR MURANO JUST WAS NOT THE SAME AFTER THE HEAD GASKET ISSUE AND WE DON'T WANT TO HAVE ANOTHER FAILURE AND FIND OUT WHAT WILL HAPPEN WHEN IT OUR NISSAN TURNS 60,001....OUR CONCERN IS THE NUMBER OF MURANO'S THAT THIS KNOWN DEFECT AFFECTS. NISSAN HAS YET TO RELEASE THIS PROPRIETARY INFORMATION. *TR

CRACKED METAL TRANSFER CASE UNDER NORMAL WORK-COMMUTE DRIVING CONDITIONS AT 60,200 MILES. CASE AND SEALS HAD TO BE REPLACED. CANNOT DRIVE VEHICLE. NISSAN HAS HAD THIS PROBLEM BEFORE - NOTE NISSAN SERVICE BULLETIN NTB04129. *TR

AFTER SHIFTING GEAR IN THE 2009 NISSAN MURANO FROM DRIVE TO REVERSE OR REVERSE TO DRIVE, THE CAR CONTINUES TO ROLL IN PREVIOUS GEAR EVEN WITH THE GAS PEDAL PRESSED. THIS IS SEVERE ON HILLS AND HAS RESULTED IN NOT BEING ABLE TO DRIVE THE CAR IN THE DESIRED DIRECTION. THIS IS AN EXTREMELY DANGEROUS DEFECT. ALSO-THE CAR ENABLES THE KEY TO BE REMOVED AND CAR SHUT OFF WHILE TRANSMISSION IS IN DRIVE OR REVERSE AND THE CAR CONTINUES TO MOVE IN EITHER DIRECTION EVEN WITH THE CAR POWERED OFF! IT DOES NOT LOCK OR PREVENT YOU FROM SHUTTING CAR OFF - EXTREMELY DANGEROUS!!! *TR

THE NIGHTTIME VISIBILITY WHEN DRIVING MY RECENTLY ACQUIRED MURANO IN REVERSE IS EXTREMELY POOR. IT MAKES DRIVING DANGEROUS. NISSAN HAS REFUSED TO FIX THIS SAFETY DEFECT, EVEN IF I AGREE TO PAY A REASONABLE AMOUNT FOR THE NECESSARY REPAIR. THE VEHICLE HAS VERY DARK TINTED WINDOWS. IT DOES NOT HAVE A REAR VIEW CAMERA. I BELIEVE NISSAN SHOULD BE REQUIRED TO REMEDY THIS SAFETY DEFECT.

I WAS DRIVING LAST NIGHT AND MY AIR BAG SENSOR STARTED BLINKING IN THE DASH FOR NO APPARENT REASON. LESS THEN 6 MONTHS AGO I HAD THE SAME ISSUE. I CONTACTED THE DEALERSHIP AND NISSAN CONSUMER AFFAIRS TO INFORM THEM OF THE PROBLEM. THEY HAD MY CAR FOR ALMOST A MONTH AND I THOUGHT IT HAD BEEN FIXED. THIS IS THE SECOND TIME FOR THIS ISSUE TO OCCUR. I DO NOT IN ANYWAY FEEL SAFE IN THIS CAR. IT GOES BACK TO THE DEALERSHIP TO BE REPAIRED AGAIN AND I WANT IT PERMANENTLY FIXED. I DON'T KNOW THE EQUIPMENT DETAILS SO YOU'LL HAVE TO CHECK WITH NISSAN. I HAD TO PUT SOMETHING IN ORDER TO PROCEED WITH COMPLAINT. *TR