2009 NISSAN MURANO Complaints

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE SUNROOF SUDDENLY EXPLODED AND SHATTERED. THE CONTACT DID NOT NOTICE AN ISSUE WITH THE SUNROOF BEFORE THE FAILURE. THE CONTACT WAS INJURED AND CUT FROM THE GLASS SHATTERING. THE VEHICLE WAS BEING REPAIRED BY AN AUTHORIZED DEALER. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 25,000.

VEHICLE 2009 NISSAN MURANO MILEAGE 70,000 SAFETY ISSUE: HIGH SPEED WIPERS AND INTERMITTENT FRONT WINDSHIELD WIPERS DO NOT WORK ON EITHER MANUAL MODE OR AUTOMATIC RAIN SENSING MODE. ONE DEALER CAN NOT DIAGNOSE PROBLEM, BUT WANTS TO REPROGRAM COMPUTER @ $500 IN HOPES OF FIXING THE ISSUE. ANOTHER DEALER WANTS TO REPLACE WINDSHIELD FOR $1,100 AS THEY BELIEVE THAT SOMETHING IN THE COMPOSITION OF THE WINDSHIELD IS INTERFERING WITH THE RAIN-SENSING SENSOR MONITORING SYSTEM. THIS IS A WELL CARED FOR VEHICLE UNDER A PROFESSIONAL FLEET MAINTENANCE PROGRAM. THIS VEHICLE IS AVAILABLE FOR USE BY SEVERAL EXECUTIVES AND TO HAVE AN INOPERABLE HIGH-SPEED WIPER FUNCTION IS A SERIOUS SAFETY ISSUE. NISSAN'S CORPORATE SAFETY RESPONSE TO THIS BASIC SAFETY ISSUE IS TO KEEP SENDING THE VEHICLE FOR MORE DIAGNOSIS BY THE DEALER, WHO WANTS TO START REPLACING PARTS AT THE OWNER'S EXPENSE AND TO NISSAN'S PROFIT IN HOPES OF FINDING A SOLUTION. ENGINEERING PROPERLY FUNCTIONING WINDSHIELD WIPERS ON A VEHICLE THAT COST $40,000 NEW SHOULD BE A BASIC SAFETY REQUIREMENT UPON THE MANUFACTURER THIS WIPER ISSUE HAS BEEN A LONG-TERM CHRONIC PROBLEM WITH THIS VEHICLE TO WHICH I ONLY RECENTLY BECAME AWARE. AN INTERNET SEARCH INDICATES OTHER NISSANS WITH RAIN-SENSING WIPERS ALSO HAVE THIS ISSUE. *TR

COLUMN 2009 NISSAN MURANO: THE STEERING COLUMN POWER ADJUSTMENT (TILT OR TELESCOPE) DOES NOT WORK OR MAKES ABNORMAL NOISE WHEN OPERATING THE SWITCH. *TR

2009 NISSAN MURANO TPMS FAILURE. FAILURE LIGHT CONTINUOUSLY ON. DEALER SUGGESTS THAT TO FIX THE PROBLEM ONE NEEDS TO OVER INFLATE THE TIRES TO A MINIMUM OF 36 PSI. RECOMMENDED PRESSURE ON PLACARD IS 32PSI. SAYS THAT IT IS DUE TO LIVING AT HIGH ALTITUDE AND COLD WEATHER. THE DEALER MAKES YOU SIGN A DISCLAIMER THAT STATES "I UNDERSTAND THAT OVER INFLATING TIRES MAY KEEP THE TPMS LIGHT FROM COMING BACK ON, AND THAT TIRES WILL WEAR UNEVENLY AND PREMATURELY. I WISH TO HAVE MY TIRE PRESSURE SET AT A HIGHER THAN RECOMMENDED IN HOPES OF THE TPMS LIGHT NOT COMING ON DUE TO COLD WEATHER OR HIGH ALTITUDE". THEY TELL ME THAT THIS IS THE ONLY WAY TO RESOLVE THE ISSUE. ALSO THEY STATE THAT "CAUTION!! OVER INFLATING WILL CAUSE THE TIRES TO WEAR UNEVENLY AND PREMATURELY AND IS NOT RECOMMENDED BY THE FACTORY DUE TO SAFETY CONCERNS. THIS IS NOT THE RECOMMENDED SOLUTION TO THE ISSUE, BUT IS ONE COURSE OF ACTION". THE OTHER SOLUTION IS THAT YOU MUST LIVE WITH IT WHEN THE TIRES ARE INFLATED TO RECOMMENDED PRESSURE OF 32PSI. *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, AND WHEN THE BRAKE PEDAL WAS APPLIED THE SPEED RATE INCREASED UP TO 25 MPH. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE RESIDENCE, AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS BEING REPAIRED FOR THE BODY DAMAGES AT THE TOTAL COST OF $3,661.88. THE FAILURE MILEAGE WAS 9,000. UPDATED 11/16/10. *LJ UPDATED 12/08/10. *LJ UPDATED 12/14/10

SEVERAL WEEKS AGO (JULY 2010) DOOR ACTUATOR ON 2009 NISSAN MURANO STARTED HAVING PROBLEMS. DOOR LOCK IS INTERMITTENT. THIS IS A SERIOUS SAFETY PROBLEM. *TR

ON MONDAY, JULY 26, 2010 I STARTED MY 2009 NISSAN MURANO AND THE PASSENGER SIDE WINDOW WENT DOWN AND WILL NOT COME BACK UP. ALSO I NOTICED THE DOOR LOCK BUTTON WAS ACTUALLY UNLOCKING MY CAR. I TOOK IT TO THE DEALER AND THEY SAID THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. AFTER SEEING THIS SEEMS TO BE A COMMON PROBLEM EXPERIENCED BY MANY OTHER OWNERS I THOUGHT I SHOULD REPORT THIS. *TR

2009 NISSAN MURANO - POWER DOOR LOCKS WORK INTERMITTENTLY. THIS IS A HUGE SAFETY ISSUE, NOT TO MENTION A THEFT ISSUE. SEARCHING THE INTERNET, MANY PEOPLE HAVE COMPLAINED OF THE SAME ISSUE OVER THE LAST FEW YEARS. WHY IS THERE NO MANDATORY RECALL ON THE NISSAN MURANO FOR FAULTY LOCKS?? *TR

TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING 65 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO LOSE POWER. THE CONTACT MOVED THE VEHICLE OFF OF THE ROAD AND WAS TOWED TO THE DEALER. THE DEALER STATED THAT A PIN WAS FRACTURED IN THE ACCELERATION BOX AND REPAIRS WERE MADE ACCORDINGLY. THE CONTACT DID NOT RETRIEVE THE VEHICLE FROM THE DEALER OUT OF FEAR THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 23,000.

I AM EXPERIENCING A SERIOUS SAFETY ISSUE WITH MY 2009 NISSAN MURANO. I AM NOTIFYING THE NHTSA OF THIS ISSUE BECAUSE IT NEEDS FURTHER INVESTIGATION. I AM STUNNED THAT NISSAN HAS BEEN SO CARELESS WITH MY SAFETY, ESPECIALLY IN THE WAKE OF THE TOYOTA DEBACLE. THERE IS AN OPEN RECALL ON MY VEHICLE'S MAKE AND MODEL FOR ITS FAULTY TIRE PRESSURE MONITORING SYSTEM (TPMS). THE NISSAN RECALL NUMBER IS 09V393000, WHICH STATES THAT THE TPMS IS FLAWED AND PRONE TO CORROSION AND FAILURE DUE TO A FAULTY NUT USED IN THE MANUFACTURING PROCESS. THE RECALL AFFECTS VEHICLES IN NORTHERN STATES WHERE THE SALTY ROADS EXCESSIVELY CORRODES THE NUT USED TO MANUFACTURE THE 2009 TPMS, AT WHICH POINT "THE TIRE WILL QUICKLY LOSE AIR PRESSURE AT A CONSISTENT RATE RESULTING IN A FLAT TIRE INCREASING THE RISK OF A CRASH," ACCORDING TO THE NISSAN RECALL. I WAS NOT AWARE OF THE RECALL UNTIL MY CAR FAILED INSPECTION RECENTLY. NISSAN'S CONSUMER AFFAIRS DEPARTMENT HAS DENIED SERVICE TO MY VEHICLE. THEY CLAIM THAT MY VIN NUMBER DOESN'T APPLY TO THE RECALL. AFTER INSPECTING MY CAR, IRA NISSAN IN TEWKSBURY, MA STATED IN ITS REPORT THAT MY VEHICLE IS CLEARLY AFFECTED BY THE TPMS DEFECT. NISSAN HEADQUARTERS STATES MY VEHICLE WAS NOT MANUFACTURED WITH THE NUT IN QUESTION - THE NUT THAT THE COMPANY HAS PUBLICLY ACKNOWLEDGED IS SERIOUSLY FLAWED. MY RESPONSE? THEN THE EVIDENCE SUGGESTS THIS ISSUE IS MUCH LARGER IN SCOPE THAN THIS ONE NUT FROM THIS ONE VENDOR. NISSAN IS UNWILLING TO ACKNOWLEDGE THEY HAVE A LARGER ISSUE ON THEIR HANDS. PERHAPS THERE WERE MULTIPLE VENDORS THAT PROVIDED OTHER FLAWED NUTS IN THE TPMS. OR PERHAPS THE NUT IS NOT THE SOURCE OF THE PROBLEM AT ALL. WHATEVER THE CASE, THIS SAFETY ISSUE NEEDS FURTHER INVESTIGATION. THIS FLAW AFFECTS THE TIRES - A CRITICAL PIECE TO THE SAFETY OF ANY VEHICLE. THE SAFETY OF THOUSANDS OF CONSUMERS IS AT STAKE. THE PARALLELS TO THE TOYOTA DEBACLE IS STRIKING. A VERY SMALL PIECE OF EQUIPMENT IS PUTTING DRIVERS AND PASSENGERS AT RISK... UNBEKNOWNST TO THEM. *TR