2018 NISSAN MURANO Complaints

I HAVE A 2018 NISSAN MURANO PLATINUM AWD. I WILL BE DRIVING ON CRUISE CONTROL AND IT WILL TURN OFF AND THE COLLISION LIGHT LIGHTS UP AND CAR WILL COME TO A STOP. THE WARNING SYSTEM GIVES A CLUE AS TO WHAT IS GOING ON, IT SAYS RADAR OBSTRUCTION. THIS HAPPENS AT ANY SPEED, AT RANDOM, WITH OR WITHOUT CRUISE CONTROL AND HAS BEEN HAPPENING MANY TIMES A DAY FOR MONTHS, SOMETIMES WITH THE CAR BEHIND ME ALMOST HITTING MY CAR BECAUSE OF THE FAULT OF THE SYSTEM. I TOOK IT TO HGREG DELRAY NISSAN AND THEY BASICALLY BLEW ME OFF AS IF IT WASN'T AN ISSUE. THE SERVICE MANAGER ACTUALLY TOLD ME TO DRIVE IT AND WHEN THE LIGHT COMES ON BRING IT BACK TO HIM. THEY DIDN'T EVEN DO A TEST DRIVE! WELL, I LEFT THAT DEALER SINCE THEY ARE UNWILLING TO HELP OUT WITH WHAT I THINK IS A SEVERE MOTOR VEHICLE SAFETY ISSUE. I WILL CONTINUE MY QUEST TO GET THIS FIXED AT ANOTHER NISSAN DEALER. I HAVE HEARD OF A FEW PEOPLE WITH THE SAME ISSUE HAVING SOME SUCCESS WHEN THE DEALER HAS REPLACED THE RADAR SENSOR.

THIS MORNING AT ABOUT 0630 AM WHILE PARKED IN MY DRIVEWAY,MY CAR WENT TOTALLY DARK. ALL LIGHTS WENT OFF,IGNITION SWITCH WAS INOPERATIVE, DOORS LOCKED AND COULD NOT BE OPEN. AS I WAS CALLING MY WIFE TO BRING SPARE KEY TO UNLOCK DOORS BECAUSE I WAS TRAPPED IN VEHICLE, ALL LIGHTS RETURN AND WAS ABLE TO EXIT VEHICLE. THE TIME FOR LIGHTS TO RETURN WAS ABOUT 3 TO 4 MINUTES.*DT CONSUMER STATED VEHICLE WAS TAKEN TO THE DEALER BUT COULD NOT FIND ANY ISSUES. VEHICLE HAS NOT BEEN REPAIRED AND IS RECURRING CONTINUOUSLY.*JB

UNAVAILABLE FRONT RADAR OBSTRUCTION WARNING COMES ON FOR NO REASON. THIS HAS HAPPENED AT LEAST 48 TIMES IN A 4 WEEK PERIOD. FOR NO REASON. FALSE WARNING. *TR

I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR

WHILE DRIVING WITH CRUISE CONTROL SET AT 80, I PASSED A VEHICLE AND AS I BEGAN TO RETURN TO THE DRIVING LANE FROM THE PASSING LANE, THE CONTROL PANEL BEEPED AND A WARNING "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" APPEARED AND THE VEHICLE IMMEDIATELY DECELERATED DRASTICALLY AND THE CRUISE CONTROL WAS DISENGAGED AND DISABLED. I HAD TO REACT QUICKLY TO AVOID A REAR COLLISION BY ACCELERATING RAPIDLY. THERE WERE NO VEHICLES IN FRONT OF ME OR ON EITHER SIDE.THE CRUISE WAS DISABLED FOR ABOUT 4-5 MINUTES. THIS HAPPENED A TOTAL OF 12 TIMES IN A 5.5 HOUR TRIP. I GOOGLED THE PROBLEM AND REALIZED THAT IT WAS ONGOING FOR MANY YEARS AND INVOLVED A RECALL ON OTHER VEHICLES, BUT NOT MINE. I TOOK IT TO A DEALER WHERE THEY INDICATED A FAULTY ICC MODULE THAT I AM HAVING TO REPLACE AT A COST OF OVER $1000. (IT IS BEING FIXED TODAY SO I DO NOT HAVE THE INVOICE YET.) THIS IS DANGEROUS AND SHOULD BE A RECALL PART BEFORE SOMEONE GETS KILLED OR SERIOUSLY INJURED. *TR

I WAS DRIVING FOR THE FIRST TIME IN THIS VEHICLE ON INTERSTATE WITH CRUISE CONTROL ACTIVATED AND THE CAR SENSOR SPEED CONTROL SET TO THE LOWEST SETTING. I CHANGED LANES TO PASS A CAR, AND AFTER PASSING, SIGNALED TO RETURN BACK TO THE LANE. THE CAR SUDDENLY BEEPED AND A WARNING APPEARED "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION" AND THE CAR SUDDENLY DEACTIVATED THE CRUISE CONTROL AND BRAKED. THERE WERE NO VEHICLES IN FRONT OR BESIDE ME. I FLOORED THE ACCELERATOR SO THAT THE CAR BEHIND ME DIDN'T HIT ME. IT HAPPENED SEVERAL MORE TIMES, SO I TURNED OFF THE CRUISE CONTROL UNTIL I COULD SAFELY STOP AND CHECK THE MANUAL TO SEE WHAT HAPPENED. I GOOGLED THE WARNING AND IMMEDIATELY SAW THAT THIS WAS A COMMON PROBLEM. ON MY RETURN HOME IT HAPPENED AT LEAST 8 TIMES WITH NO WARNING IN A 3 HOUR TRIP. THE CRUISE CONTROL REMAINS DEACTIVATED FOR A PERIOD OF TIME BEFORE YOU CAN ENGAGE IT AGAIN. *TR

WHETHER IT BE A FEW SECONDS AFTER DRIVING, OR A MINUTE OR TWO, THE WARNING 'UNAVAILABLE FRONT RADAR OBSTRUCTION' APPEARS ON THE DASH BOARD. THIS INDICATES THAT THE AUTOMATIC COLLISION AVOIDANCE SYSTEM HAS BEEN DISABLED. THIS IS THE RADAR SYSTEM THAT MONITORS THE DISTANCE BETWEEN THE VEHICLE AND ANY OBJECT IN FRONT OF IT, THAT FIRST ALERTS THE DRIVER IF THEY ARE APPROACHING AN OBJECT AHEAD RAPIDLY AND IF NO ACTION IS TAKEN ON THE DRIVERS PART, WILL THEN TRY TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES TO HELP AVOID OR MITIGATE THE IMPACT OF A COLLISION. THIS SYSTEM IS NOT SUPPOSED TO AUTOMATICALLY TURN ITSELF OFF. THIS HAPPENS EVERY SINGLE TIME THE VEHICLE IS USED AND SEEMS TO BE A WELL DOCUMENTED PHENOMENON BY MURANO OWNERS, THROUGH UNOFFICIAL NISSAN MURANO FORUMS, AS WELL AS HERE ON DIGITAL TRENDS 'HTTPS://WWW.DIGITALTRENDS.COM/CARS/FAULTY-RADARS-COMPROMISING-NISSAN-EMERGENCY-BRAKING-SYSTEM/?AMP' WITH THE 2015-2018 NISSAN MURANO AND OTHER NISSAN VEHICLES.

SUNLIGHT REFLECTS OFF A RIDGE NEAR THE BACK OF THE HOOD DIRECTLY INTO THE DRIVER'S EYES.

WHILE DRIVING MY 2018 NISSAN MURANO, ALL OF A SUDDEN MY VEHICLE BEGAN TO DE-ACCELERATE AND LOST IT'S ABILITY TO ACCELERATE. I IMMEDIATELY ATTEMPTED TO PULL ONTO THE MEDIAN OF THE HIGHWAY AND REALIZED THAT MY BRAKES WERE MALFUNCTUNCTIONING, BUT BY THEN MY VEHICLE WAS AT SUCH A LOW SPEED THAT THE BRAKES WERE ABLE TO STOP MY VEHICLE WHEN THE PEDDLE WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD. THREE WARNING LIGHTS WERE INDICATED ON MY WARNING SCREEN AND MY RPM INDICATOR WAS BOUNCING UP AND DOWN. I CALLED MY DEALERSHIP (MY VECHICLE, WAS STILL UNDER FACTORY WARRANTY) AND THEY DIRECTED ME TO A NUMBER TO CALL FOR TOWING SERVICES. IN THE MEANTIME, I CRANKED MY CAR SEVERAL TIMES, AND EACH TIME THE SAME WARNING LIGHTS WERE ON, THE RPM INDICATOR CONTINUED TO BOUNCE, AND THE VEHICLE'S ENGINE WAS GEARED UP WHILE THE VEHICLE WAS SHAKING. AFTER MY VEHICLE WAS TAKEN TO THE DEALERHIP (PETRO NISSAN IN HATTIESBURG,MS) THEY TOLD ME THAT THE ONLY WAY THEY COULD DIAGNOSE AND REPAIR THE MALFUNCTION WAS TO "REPLICATE THE MALFUNCTION IN MY VEHICLE". AFTER THREE DAYS, THE DEALERSHIP SAID THAT THE MALFUNCTION WAS NOT REPLICATED SO THERE WAS NOTHING THE DEALERSHIP COULD TO REPAIR THE MALFUNCTION. THE DEALERSHIP ALSO REFUSED TO FURNISH ME WITH A LOANER CAR BECAUSE THE MALFUNCTION WASN'T DIAGNOSED. SO, I AM NOW IN A SITUATION WHERE MY CAR REMAINS UNSAFE TO OPERATE, BUT I CANNOT IN GOOD CONSCIENCE SELL OR TRADE IT IN AND ALLOW SOMEONE TO OPERATE THIS DANGEROUS VEHICLE. I AM IN A VERY PRECARIOUS SITUATION BUT CANNOT AFFORD TO SIMPLY SIDELINE THIS VEHICLE AND PURCHASE ANOTHER. NISSAN IS FORCING ME TO OPERATE A VEHICLE WHICH IS A DANGER TO THE OCCUPANTS OF THIS VEHICLE AND TO THOSE OTHERS ON THE STREETS AND HIGHWAYS.

FRONT COLLISION SENSOR UNAVAILABLE OBSTRUCTION THIS WARNING AND THE ORANGE CRASH LIGHT SYMBOL RANDOMLY LIGHTS UP AND BEEPS WHEN THERE ARE NO OTHER VEHICLES, PEDESTRIANS OR OBJECTS AROUND ME. IT HAPPENS RANDOMLY WHEN DRIVING DOWN AN OPEN HIGHWAY.