2005 NISSAN MURANO Complaints

DRIVER'S SIDE SEAT BROKE WHILE DRIVER WAS OPERATING VEHICLE. THERE WAS NO TRAUMA TO THE VEHICLE, IT HAS NEVER BEEN IN AN ACCIDENT. ONE MOMENT IT WAS FINE, THE NEXT I HEARD A POP AND THEN A CRACKING SOUND. THE BACK OF THE SEAT LISTED HEAVILY ON THE LEFT SIDE, THE BOTTOM WAS NO LONGER SECURED. IT MADE STEERING THE CAR VERY DIFFICULT AND VERY DANGEROUS. *TR

THE DRIVER SIDE VISOR OF MY NISSAN MURANO KEEPS FALLING DOWN WHILE WE'RE DRIVING. IT BLOCKS THE VIEW SUDDENLY AND IS A MAJOR SAFETY DANGER. NISSAN IS REFUSING TO SUPPORT THIS. *TR

SRS RESTRAINT SYSTEM INDICATOR CAME ON IN 4TH QUARTER 2009 AND WAS REFERRED TO FITZGERALD AUTO IN CHAMBERSBURG PA. NO RESOLUTION WAS DETERMINED AND DEALER RESET FAULT INDICATOR . RECENT 1ST QUARTER 2010: INDICATOR CAME ON AGAIN AND HAVE SET ANOTHER APPOINTMENT WITH SAME NISSAN DEALER . *TR

2005 NISSAN MURANO - MECHANISMS CONTROLLING THE DOORS DO NOT FUNCTION PROPERLY. I CANNOT EVEN OPEN THE DOOR MANUALLY, IT DOES NOT WORK. THE TRUNK IS ALSO BROKEN, I CANNOT OPEN THIS EITHER. THIS IS DEFINITELY A SAFETY ISSUE. IF I HAVE A FLAT TIRE, I CANNOT GET TO THE SPARE TIRE BECAUSE I CANNOT OPEN THE TRUNK. MY BROTHER HAS THE SAME CAR AND MODEL/YEAR, HIS CAR LOCKS HAS THE SAME PROBLEM. MY COWORKER HAS A 2004 AND HER LOCKS DOES NOT WORK EITHER. I WAS INFORMED BY MY MECHANIC THAT NISSAN KNOWS ABOUT THIS BUT WILL NOT ADDRESS THE ISSUE. OFTEN TIMES, THE DOOR FAILURES HAPPEN AFTER THE WARRANTY EXPIRES; THEREFORE THE OWNERS HAVE TO PAY OUT OF POCKET FOR THE EXPENSES. *TR

THE DRIVER SEAT OF MY 2005 NISSAN MURANO IS NOT WELL FIXED....ITS LOOSE ON THE LEFT SIDE. IF I HAVE A MAJOR ACCIDENT THE SEAT CAN COME OFF. I THINK THIS A SAFETY ISSUE. *TR

MY 2005 NISSAN MURANO SL AWD BROKE THE DRIVER'S SEAT SUPPORT BRACKET WHILE DRIVING ON A CLEAR, DRY PAVED ROAD IN JANUARY 2010. THE DRIVER'S SEAT ROCKED FORWARD AND BACKWARD SLIGHTLY AFTER I HEARD A SNAP. THE NEXT DAY I CHECKED OUT THE DRIVER'S SEAT WHILE NO ONE WAS SITTING IN IT AND NOTICED THAT THE SEAT NOW ROCKS SIGNIFICANTLY FORWARD AND BACK AND A METAL BRACKET UNDER THE SEAT HAD BROKEN. I CALLED MY LOCAL NISSAN DEALERSHIP WHO GOT ME IN THE NEXT BUSINESS DAY. THE DEALERSHIP QUOTED ME $450 TO MAKE THE REPAIR SAYING THEY HAD TO REPLACE ONE OF THE TWO DRIVER'S SEAT LIFT ASSEMBLIES AND THEY HAD THE PART IN STOCK. MY MURANO HAS 78K MILES ON IT AND IS BEYOND THE EXTENDED WARRANTY THAT WE HAD PURCHASED. I BOUGHT MY MURANO FROM THIS DEALERSHIP AT 50K MILES AND HAVE BROUGHT IT BACK TO THEM FOR EVERY KIND OF SERVICE AT THE PROPER SERVICE INTERVALS. BECAUSE WE HAD FOLLOWED ALL THE DEALERSHIP'S RECOMMENDATIONS IN THE PAST FOR REPAIRS AND HAD DONE ALL THE NEEDED SERVICES, AND THIS SEAT ISSUE WAS NOT SOMETHING THAT I COULD HAVE PREVENTED OR OTHERWISE BEEN HELD ACCOUNTABLE FOR CAUSING (I AM AN AVERAGE WEIGHT WOMAN), I CALLED NISSAN'S CUSTOMER SERVICE LINE AND SPOKE TO A CUSTOMER SERVICE REP. AFTER EXPLAINING THIS SAFETY ISSUE AND THE FACT THAT THIS SEAT IS TIED INTO THE AIR-BAG SYSTEM AND ASKING FOR SOME GOODWILL ON THIS SAFETY DEFECT, I WAS DENIED. I ASKED FOR JUST A PARTS GOODWILL AND WAS STILL DENIED. AFTER REVIEWING MY SERVICE STATEMENT FROM THE DEALERSHIP, THE SERVICE TECHNICIAN NOTED THAT HE REPLACED THE DRIVER'S SIDE FRONT SEAT LIFT ASSEMBLY "PER BULLETIN." I LOOKED ONLINE AND FOUND THAT NISSAN HAS A TECHNICAL SERVICE BULLETIN (REFERENCE NUMBER NTB05-043C) THAT WAS ISSUED MARCH 29, 2007 ABOUT THIS VERY ISSUE. FURTHER ONLINE INVESTIGATION NOTED THAT MANY PEOPLE HAVE APPARENTLY HAD THIS SAME ISSUE, BUT AT MUCH LOWER MILEAGE. I AM FURIOUS THAT NISSAN HAS A KNOWN SAFETY ISSUE AND REFUSED TO COVER IT.

WHILE DRIVING MY 2005 NISSAN MURANO SE, THE DRIVERSIDE SEAT BROKE ON THE LEFT REAR SIDE OF THE SEAT CAUSING THE ME THE DRIVER TO SIT IN AN AWKWARD POSITION. THIS REPAIR IS SAID TO HAVE COST $750.00. I FEEL THIS IS SOMETHING THAT SHOULD BE ADDRESSED DUE TO IT HAPPENING WHILE I WAS DRIVING AND ALMOST CAUSED ME TO STEER INTO ONCOMING TRAFFIC. FOR NISSAN NOT TO CONSIDER THIS A RECALL IS MIND BOGGLING, THIS COULD HONESTLY CAUSE A SERIOUS ACCIDENT.

THE 2005 NISSAN MURANO WE OWN WAS PURCHASED USED. SINCE WE HAVE HAD IT (ALMOST A YEAR) THERE HAVE BEEN ELECTRICAL PROBLEMS THAT HAVE MAINLY AFFECTED THE DOOR LOCKS. IT HAS COME TO OUR ATTENTION THAT THESE PROBLEMS HAVE AFFECTED MANY OTHER NISSAN MURANO OWNERS. BECAUSE OF THIS ISSUE, WE CANNOT USE THE UNLOCK THE DOORS USING THE REMOTE AND FURTHER, THE DOORS DO NOT UNLOCK USING THE UNLOCK SWITCH INSIDE THE VEHICLE. ONE OF THE MAIN SAFETY CONCERNS IS THAT OF LATE I HAVE NOT BEEN ABLE TO OPEN THE DRIVER DOOR ON A REGULAR BASIS BECAUSE THE LOCK HAS MALFUNCTIONED AND HAVE HAD TO EXIT THE VEHICLE FROM OTHER DOORS. I HAVE FIBROMYALGIA AND THE EXTRA EXERTION TO TRY TO LEAVE THE CAR IS BOTH UNWANTED AND PAINFUL. IN CASE OF AN ACCIDENT OR SOME OTHER EVENT WHERE THE DRIVER'S DOOR WOULD BE THE ONLY CHOICE OF ESCAPE IT IS EXTREMELY POSSIBLE THAT I WOULD BE LOCKED IN THE CAR AND UNABLE TO GET OUT BECAUSE OF THE LOCKS. THE DEALERSHIP HAS CONTINUALLY REFUSED TO ACCEPT RESPONSIBILITY FOR THE ELECTRICAL PROBLEM EVEN THOUGH THEY ACKNOWLEDGE THAT IT OCCURS IN MANY OF THE MURANO MODEL CARS AND WANT TO CHARGE WELL OVER $1000 TO FIX THE DOOR LOCKS. WE ARE STILL TRYING TO FIND A MORE AFFORDABLE AND REASONABLE SOLUTION TO THE PROBLEM BUT HAVE BEEN UNSUCCESSFUL THUS FAR. I AM OFTEN UNWILLING TO DRIVE THE CAR OUT OF FEAR FOR MY SAFETY AND WILL SOMETIMES DRIVE MY HUSBAND'S CAR INSTEAD, INCONVENIENCING HIM.

DRIVER SEAT ON MY NISSAN MURANO 2005 GOT DISCONNECTED FROM THE FLOOR WHEN MAKING LEFT TURN. I WAS LIFT UP WITH THE SEAT TO THE AIR AND AS RESULT LOST CONTROL FOR ABOUT 10 SEC. *TR

TL* THE CONTACT OWNS A 2005 NISSAN MURANO. WHEN SHE TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE THE DEALER NOTICED THAT THE DRIVERS SEAT BRACKET WAS BROKEN AND THAT IT WAS PREVIOUSLY WELDED. THE ESTIMATED COST TO REPAIR THE SEAT BRACKET WAS $600.00. THE FAILURE AND THE CURRENT MILEAGE WAS 40,000.