2009 NISSAN MURANO Complaints

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 60 MPH AT NIGHT, ON NORMAL ROAD CONDITIONS, THE EXTERIOR HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE HEADLIGHTS RE-ACTIVATED. THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE WIPER WASHER AND DIMMER SWITCH WERE REPLACED UNDER THE FACTORY SERVICE WARRANTY. THE FAILURE MILEAGE WAS 609 AND CURRENT MILEAGE WAS 1,350. UPDATED 1/5/09 *CN UPDATED 01/09/09. *JB

THE START/STOP IGNITION BUTTON ON MY VEHICLE IF ACCIDENTALLY DEPRESSED WHILE THE VEHICLE IS IN MOTION COMPLETELY SHUTS DOWN THE ENGINE AND ALL POWER EQUIPMENT. AT FIRST I DID NOT REALIZE I ACCIDENTALLY DEPRESSED THE BUTTON WHILE DRIVING, I TESTED IT SEVERAL TIMES UNDER DIFFERENT CIRCUMSTANCES AND IT SHUT THE VEHICLE DOWN EVERY TIME. UNDER ALL DRIVING CONDITIONS BUT ESPECIALLY HIGHWAY SPEEDS THIS MANUFACTURER DEFECT WOULD CERTAINLY CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. I HAVE CONTACTED THE DEALERSHIP WHERE THE VEHICLE WAS LEASED ON JULY 15TH WITH NO RESPONSE, I HAVE ALSO CALLED NISSAN CONSUMER AFFAIRS ALSO WITH NO RESPONSE AND I HAVE WRITTEN A LETTER OF COMPLAINT TO NISSAN CONSUMER AFFAIRS WITH A CERTIFIED COPY TO THE CENTER FOR AUTO SAFETY IN WASHINGTON, DC. IN THE OWNERS MANUAL FOR MY VEHICLE THERE IS A PRINTED WARNING NOT TO DEPRESS THE START/STOP IGNITION BUTTON WHILE THE VEHICLE IS IN MOTION AS IT COULD CAUSE AN ACCIDENT RESULTING IN SERIOUS INJURY. THIS INDICATES TO ME THAT NISSAN IS AWARE OF THE PROBLEM BUT HAS DONE NOTHING TO FIX IT AND IN MY CASE NEVER EXPLAINED THAT THIS COULD HAPPEN. IN SPEAKING TO THE SALES MANAGER AT THE DEALERSHIP HE ADMITTED HE DID NOT KNOW THAT THIS WOULD HAPPEN WHILE THE VEHICLE WAS IN MOTION. *TR

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. WHEN THE CONTACT IS WITHIN 3 FEET OF THE VEHICLE, THE DRIVER'S SIDE DOOR UNLOCKS. WHEN SHE TOUCHES THE HANDLE, THE PASSENGER SIDE DOOR UNLOCKS. SHE CALLED THE DEALER, SERVICE MANAGER, AND OWNER OF THE SALES LOT, AND THEY ALL STATED THAT NOTHING COULD BE DONE. SHE THEN CALLED NISSAN OF NORTH AMERICA AND THEY STATED THAT THEY HAD NO INFORMATION RELATED TO THE FAILURE, AND NOTHING COULD BE DONE TO REMEDY THE ISSUE. THE MANUFACTURER STATED THAT THERE ARE TECHNICIANS WHO HANDLE SERVICE ISSUES OF THAT NATURE, BUT THEY WOULD NOT PROVIDE THE NUMBER. THE FAILURE AND CURRENT MILEAGES WERE 6,000.

THE SUNROOF IN MY 2009 NISSAN MURANO LE STOPPED WORKING (WOULDN'T OPEN) JUST 3 WEEKS AFTER TAKING DELIVERY. NEITHER THE DEALER OR NISSAN CUSTOMER CARE COULD TELL WHEN A REPLACEMENT PART WILL BECOME AVAILABLE. IT IS IN BACK ORDER AND FOR THE PAST 2.5 WEEKS THE STATUS OF THE INFORMATION IS THE SAME I.E. NO PROJECTED DATE OF GETTING THE PART. *TR

2009 NISSAN MURANO CONCERNS WITH SIDE AIRBAGS. CONSUMER STATES THAT THEY ARE TRYING TO FIGURE OUT IF THEIR VEHICLE IS INCLUDED IN THE SIDE AIRBAG RECALL. *KB

TL*THE CONTACT OWNS A 2009 NISSAN MURANO. IMMEDIATELY AFTER PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT IT VIBRATED WHILE DRIVING 40-50 MPH. THE DEALER CHANGED THE TIRES THREE TIMES, BUT THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 30 AND CURRENT MILEAGE WAS 250. UPDATED 03/18/08. *LJ THE CONSUMER STATED ALL 4 TIRES HAD THE TIRE PRESSURE OF 41PSI IN EACH OF TIRES AND WERE REDUCED TO 36PSI AND NO LONGER VIBRATES. UPDATED 03/18/08 *TR