2003 NISSAN MURANO Complaints

8/27/04 GOING AT 65 MPH CAR WOULD NOT ACCELERATE AND WILL ROLL TO A STOP, HAD TO BE TOWED AFTER THAT. 8/30/04 SAME PROBLEM AGAIN. TOWED BACK TO DEALER. 2/2/05 CAR WOULD NOT START- JUMPER CABLE START- DEALER REPLACED BATTERY. AND 2/11/05 ENGINE SHUT OFF WHEN COMING OUT OF A BUSY INTERSECTION- HAD TO BE TOWED STILL IN SHOP. *JB

NISSAN MURANO LOSSING OIL PRIOR TO FIRST 3,000 MILE OIL CHANGE, TRANSMISSION PULLED TO REPLACE ENGINE OIL SEAL. VEHICLE CONTINUES TO LOSS OIL NOW WITH 20,000 MILES. THERE IS A STRONGE OIL SMELL IN CAR. BOTH ENGINE AND TRANSMISSION PULLED AGAIN. WAITING ON DEALER REPAIR SHOP TO RETURN CAR.*AK

THE BRAKE LIGHT AND BATTERY LIGHT CAME ON MY 2003 MURANO, ABOUT 5,000 MILES AFTER THE WARRANTY EXPIRED. I CALLED THE DEALERSHIP THE NEXT MORNING AND WAS TOLD IT WAS LIKELY THE ALTERNATOR AND TOLD THE VEHICLE MAY NOT MAKE IT IN TO THE DEALERSHIP FOR REPAIR (IT SEEMS THEY KNEW OF THIS PROBLEM BEFORE EVEN EXAMINING IT). I HAD ANOTHER CAR FOLLOW ME IN BUT LUCKILY MADE IT IN BUT THE PROBLEM WAS THE ALTERNATOR FAILED AND HAD TO BE REPLACED FOR $560. I HAVE RECENTLY GONE ONLINE AND FOUND THIS IS AN ALL TO COMMON PROBLEM WITH THE ALTERNATOR IN THIS VEHICLE AND NISSAN NEEDS TO ADDRESS THIS, I WAS LUCKY NOT TO BE STRANDED.*AK

ALTERNATOR FAILURE - 2003 NISSAN MURANO @ 27,400 MILES. (1) NO UNISUAL ACTIVITY - AT HIGHWAY SPEED (~60 MPH). (2) SUDDEN ILLUMINATION OF "ALTERNATOR" AND "BRAKE" LIGHT ON DASH. IMMEDIATELY DROVE VEHICLE TO DEALER (~ 35 MILES) AFTER EXTINGUISHING LIGHTS (DAYLIGHT - 8.30AM LOCAL TIME) AND ALL UNNECESSARY ACCESSORIES. (3) VEHICLE IS NOW IN HANDS OF DEALER FOR TROUBLESHOOTING.*AK

THE DRIVER SIDE DOOR LOCKS ITSELF. DUE TO THIS, AN INFANT WAS LOCKED IN THE CAR WITH THE CAR RUNNING. I DRIVE WITH THE DOORS UNLOCKED ALL THE TIME NOW, SO I CAN GET IN A DIFFERENT DOOR WHEN IT HAPPENS. *NM

WHEN TURNING AT LOW SPEEDS THE STEERING INTERMITTENTLY BECOMES STIFF AND REQUIRES INCREASED FORCE TO MANEUVER THE REST OF THE TURN. VEHICLE WAS TAKEN TO DEALERSHIP ON 2 OCCASIONS, BOTH OF WHICH THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM AND THEREFORE UNABLE TO FIX. *NM

VEHICLE STALLED AT 35 MPH. CONSUMER TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT ALTERNATOR NEEDED TO BE REPLACED.*AK

(1) TWO DAYS OF DRIVING ON AND OFF ROAD IN DEATH VALLEY NATIONAL PARK, DURING WHICH THIS FAILURE WOULD HAVE BEEN BEYOND CATASTROPHIC.*AK (2) THE "CHARGE SYSTEM FAILURE" IDIOT LIGHT ILLUMINATED ON THE WAY HOME, JUST 20-30 MILES OUT OF DV ON WEDNESDAY MORNING, AND MIRACULOUSLY I WAS ABLE TO DRIVE ALL THE WAY TO THE NEAREST SERVICE IN MOJAVE CA ON THE BATTERY ALONE, THE ALTERNATOR HAVING FAILED. AFTER VERIFYING THE FAILURE WITH A VOLT-METER AND RECHARGING IN MOJAVE, I DROVE WEST TOWARDS THE NEAREST NISSAN DEALERSHIP, AND FELL SHORT BY JUST 11 MILES WHEN I LOST ALL POWER ON WEST BOUND HIGHWAY 58 ON THE OUTSKIRTS OF BAKERSFIELD CA. AAA TOWED MY FAMILY AND I THE REST OF THE WAY INTO THE DEALERSHIP. (3) BAKERSFIELD NISSAN REPLACED THE ALTERNATOR IN ABOUT 3 HOURS AND SENT US ON OUR WAY BACK HOME TO NORTHERN CALIFORNIA.

2003 NISSAN MURANO SL AWD. SECOND ALTERNATOR FAILURE. ALTERNATOR FAILED 23 NOV 03 DURING HIGHWAY DRIVING AT NIGHT, FROM WASHINGTON, D.C. TO CHARLOTTESVILLE, VA. LIGHT TRAFFIC, NO ACCIDENT/INJURIES. TOWING TO CHARLOTTESVILLE DEALERSHIP COST $300, NOT REIMBURSED. VEHICLE UNDER WARRANTY, SO REPAIR WAS DONE AT NO COST TO ME; RENTAL VEHICLE PROVIDED. ALTERNATOR FAILED AGAIN (THIS WAS A NEW, REPLACEMENT PART) 10 NOV 2004. VEHICLE STILL UNDERWARRANTY. FAILURE TOOK PLACE DURING CITY DRIVING IN HEIDELBERG, GERMANY (I AM A US ARMY OFFICER). LOCAL GERMAN DEALER TOLD ME I HAD TO ARRANGE FOR NEW PART DIRECTLY FROM NISSAN NORTH AMERICA BECAUSE THE VEHICLE IS NOT SUPPORTED YET IN EUROPE (GOES ON SALE HERE SPRING 2005). VERY POOR CUSTOMER SERVICE FROM NISSAN NORTH AMERICA. IT TOOK 5 CALLS (INTERNATIONAL, LONG DISTANCE) AND 18 DAYS TO FINALLY BE TOLD MY LOCA, GERMAN DEALER WOULD HAVE TO ARRANGE FOR PARTS, I WOULD PAY FOR PARTS AND LABOR, AND NISSA NA WOULD REIMBURSE ME. LOCAL DEALER WAS GREAT (NISSAN MUELLER; HEIDELBERG, GERMANY) AND HAD REPAIR DONE IN 2 DAYS. HOWEVER, NO RENTAL VEHICLE PROVIDED. INVOICE WAS SENT VIA EMAIL (PDF FILE) AS INSTRUCTED BY NISSAN NA, BUT WHEN I CALLED TO CHECK STATUS A WEEK LATER, NO ACTION HAD YET BEEN TAKEN. I INTEND TO FOLLOW UP AGAIN 27 DEC 04 AND WILL SUBMIT FOLLOW-ON COMPLAINT IF REIMBURSEMENT IS NOT IN PROGRESS.*AK

NISSAN MURANO, 2003, AWD, SL HAS JUST HAD AN ALTERNATOR FAILURE. BREAK AND BATTERY LIGHTS ON (CLASSIC SYMPTOM) DEALER CONFIRMS AND WILL REPLACE (AFTER XMAS..UGH). SEEMS TO BE MANY FAILED ALTERNATORS ON NISSAN MURANOS 2003, 2004, AND 2005.*AK