2016 NISSAN MURANO Complaints

MY VEHICLE WILL LURCH FORWARD AND THEN WHEN I COME TO A STOP, IT WILL STALL OUT. I TOOK IT TO MY SERVICE PROVIDER AND THEY TOLD ME THERE WAS AN ISSUE WITH THE TORQUE CONVERTER IN THE TRANSMISSION. I TAKE IT TO THE NISSAN DEALER AND THEY TELL ME THERE IS NO ISSUE AND THEY DON'T KNOW WHY THIS IS HAPPENING.

WORLD NISSAN GAVE ME A PRINTED OUT INVOICE WHICH STATES 97616 WAR FOR WARRANTY AND ON IT WAS PRINTED INFORMATION RECALL FIIELD SERVICE ACTION: R1809 MAX MUR ABS ACTUTOR NTB18065 RECALL REFERENCE PREVIOUS ROL COMPLETED CONCERN COMPLIMENTARY 27 POINT INSPECTION AND WINDOW WIPER FLUID DOE NOT WORK WELL. WENT BACK THREE TIMES AND THEY KEPT SAYING THEY DID NOT HAVE THE PARTS TO DO THE RECALL REPAIR. NO VERIFICATION WAS GIVEN WORK WAS EVER DONE. THEY NEVER GAVE ME A COPY OF THE RECALL NOTICE OR ANY TSB' S RELATED. WHEN LOOKED ON NHTSA SITE IT SAID NO RECALLS BUT YOUR SITE SAYS MANUFACTURER IS REQUIRED TO GIVE IT TO ME.

I RECEIVED RECALL 18V-601 FOR A 2016 NISSAN MURANO. I AM NO LONGER THE REGISTERED OWNER. WE TRADED THIS CAR IN 4 MONTHS AGO AT A NISSAN DEALER. NISSAN IS USING SERVICE RECORDS FROM THE DEALERSHIP TO IDENTIFY REGISTERED OWNERS. THIS CAR AS PROBABLY BEEN SOLD AS A PRE-OWNED CAR; THE NEW OWNER WILL NOT RECEIVE THIS RECALL NOTICE AND IS NOT AWARE OF THE SAFETY ISSUE, ESPECIALLY IF THE CAR IS NOT SERVICED AT THE NISSAN DEALERSHIP.

ADAPTIVE CRUISE CONTROL AND FORWARD EMERGENCY BRAKING (FEB) SYSTEM BECOMES SPONTANEOUSLY DISABLED DURING DRIVING. THIS POSES A SERIOUS ISSUE WHEN ACTUALLY DRIVING THE CAR. THE CAR IS IN MOTION WHEN THIS HAPPENS. THE SYSTEM CAN ONLY BE RESET BY STOPPING THE CAR, TURNING OFF THE IGNITION AND THEN RE-STARTING THE ENGINE.

CLICKING NOISE FRONT WHEEL WHEN TURNING RIGHT WHEN I TURN RIGHT I HEAR A CLICKING OR KNOCKING OR FLAPPING NOISE. IT APPEARS THAT THERE IS SOMETHING STUCK IN THE WHEEL. IT DOES IT FREQUENTLY AFTER THE CAR HAS BEEN RUNNING FOR AWHILE. THE DEALER INSTEAD OF LOOKING INTO THE ISSUE IS ASKING FOR MONEY IN ORDER TO DIAGNOSE IT. THIS IS AN ISSUE WITH NISSAN FROM THE ONLINE RESEARCH I DID. PLEASE HAVE NISSAN ADDRESS THIS ISSUE. THANKS

SEAT BELT LIGHT OFF WHEN PASSENGER IS IN CAR. THIS HAPPENS ON AND OF, I CANNOT PREDICT WHEN IT HAPPENS. THE PASSENGER SEAT BELT LIGHT IS ON INDICATING THERE IS NOT NO PASSENGER ON THE SEAT WHEN MY DAUGHTER IS SITTING IN IT. THIS HAS HAPPENED WITH THE CAR STATIONARY AND IN MOTION. I'VE CALLED THE DEALER AND THEY SAID THERE WAS NO RECALL FOR MY VEHICLE WITH REGARDS TO THIS SPECIFIC ISSUE. IT APPEARS THAT I'M NOT THE ONLY ONE EXPERIENCING THIS ISSUE. PLEASE HAVE NISSAN FIX THIS PROBLEM. THANKS

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. AFTER DRIVING VARIOUS SPEEDS FOR MORE THAN THIRTY MINUTES, THE VEHICLE SUDDENLY BECAME UNRESPONSIVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE RPMS INCREASED, BUT THE SPEED DID NOT. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR NISSAN (12908 NORTH INTERSTATE HWY 35 BLDG 1, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPLACED AND THE FAILURE WAS REMEDIED. IN ADDITION, THE WINDSHIELD WIPER PUMP WOULD BECOME CLOGGED WITH DEBRIS AND FAILED TO OPERATE CORRECTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 89,000.

WARM DAY, DRIVING WITH THE SUNROOF OPEN ON THE HWY IN STOP IN GO TRAFFIC. ALL OF SUDDEN HEAR THIS LOUD BOOM AND THE PANORAMIC ROOF SHATTERS. TRAFFIC WAS GOING ABOUT FIVE TO TEN MILES AN HOUR SO I KNOW IT WASN'T A ROCK THAT HIT IT. PLUS MY LOCATION WAS NOT UNDER ANYTHING THING, NO TREES, NO BYPASSES. DEALERSHIP IS SAYING A ROCK HIT. GEICO IS CALLING IT COMPREHENSIVE DAMAGE (HIGHER DEDUCTIBLE, INSTEAD OF GLASS REPAIR ($50 DEDUCTIBLE)). I WAS ABLE TO CONTINUE DRIVING, GLASS FELL IN THE BACK SEAT.

THE PASSENGER AIRBAG DEACTIVATES ITSELF RANDOMLY WHILE A PASSENGER IS SEATED AND BELTED IN. THIS CONTINUES EVEN WHILE THE CAR IS MOVING. THE ELECTRICAL COMPUTER SYSTEM ALSO INTERMITTENTLY MALFUNCTIONS AND WON'T FOLLOW THE TOUCH SCREEN'S COMMANDS OR COMMUNICATE WITH PAIRED CELL PHONES. THIS HAS BEEN REPORTED MULTIPLE TIMES BOTH TO THE DEALERSHIP AND TO NISSAN DIRECTLY. THE DEALERSHIP HAS TRIED MULTIPLE TIMES TO DIAGNOSE THE PROBLEM AND FAILED EVERY TIME. THEY NO WON LONGER RETURN OUR CALLS. WE HAVE 3 VIDEOS SPREAD OVER MANY MONTHS THAT PROVE THE PROBLEM IS OCCURRING, BUT THE DEALERSHIP NO LONGER RESPONDS, AND NEITHER DOES NISSAN. THESE MALFUNCTIONS OCCUR AS SOON AS THE CAR IS STARTED AT REST AND CONTINUES WHILE IN MOTION AT ALL SPEEDS INCLUDING HIGHWAY TRAVEL AND CITY STREETS. I WOULD LIKE THE DOT AND THE HSA TO GIVE ME SOME WAY TO SUBMIT THE VIDEOS THAT SHOW THIS INTERMITTENT PROBLEM IS OCCURRING, AND TO FORCE NISSAN TO FIX THIS OR REFUND OUR MONEY BEFORE IT GETS ME KILLED.

TL* THE CONTACT OWNS A 2016 NISSAN MURANO. THE CONTACT STATED THAT THE PASSENGER SEAT HEATER FAILED TO OPERATE WHEN ACTIVATED. THE VEHICLE WAS TAKEN TO CAPITAL NISSAN (5501 MARKET ST, WILMINGTON, NC 28405, (910) 392-4300) WHERE IT WAS DIAGNOSED THAT THE SEAT HEATER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AS THE CONTACT WAS LEAVING THE DEALER, THE SWITCH FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE WIRING HARNESS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 30388450 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.