2017 NISSAN MURANO Complaints

WHILE ACCELERATING MIXED BETWEEN PULLING FROM ZERO MPH UPWARDS OF 40MPH THE VEHICLE HAS A HIGH PITCHED SQUEALING SOUND. THIS HAPPENS ON ANY ROADWAY WHILE THE CAR IS IN MOTION. IT DOES NOT HAPPEN WHEN THE BRAKES ARE BEING USED, ONLY WHILE ACCELERATING AND PUSHING THE THROTTLE. MY TRANSMISSION WILL SOMETIMES HESITATE OR 'THINK' WHEN SHIFTING FROM REVERSE TO ANOTHER GEAR. SOMETIMES IT IS VERY LOUD WAS A LARGE 'THUNK' SOUND COMING FROM UNDERNEATH THE CAR. THE CAR ALSO SEEMS TO MAKE A WHINING NOISE WHEN SHIFTING OUT OF DIFFERENT GATES. (PARK, REVERSE, DRIVE, ETC) I HAVE HAD THE DEALERSHIP CHECK MULTIPLE TIMES AND THEY SAY IT IS NORMAL OPERATION. I'VE TAKEN OUT OTHER NISSAN MURANO'S IN THE SAME MODEL AND IT DOES NOT DO THIS.

THIS HAS HAPPEN NUMEROUS TIMES, THE TRANSMISSION A CVT HAS BIG PROBLEMS THAT HAS CAUSED MY WIFE AND I GREAT CONCERN. WHEN WE GO TO TAKE OFF AND REALLY HAVE TO STEP DOWN ON THE PEDDLE BECAUSE OF TRAFFIC FLOW. WE HAVE SEMI'S TRAVELING ON OUR ROAD AND OTHER ROADS, WHEN THIS OCCURRED THE FIRST TIME AFTER PURCHASING THE CAR WE THOUGHT IT WAS BAD GAS, BUT SINCE THEN WE HAVE BEEN IN CRITICAL SITUATIONS BECAUSE THE TRANSMISSION IS NOT WORKING. THE TRANSMISSION IN QUESTION IS VERY UNSAFE IN THIS VEHICLE IT ALMOST STOPS FOR A FEW SECONDS. WE HAVE SECONDS AWAY FROM 18 WHEELERS CRASHING INTO US, OR CARS WHERE YOU HAVE TO PULL OUT IN TRAFFIC. WHAT BOTHERS ME IS MY WIFE DRIVES THIS VEHICLE AT LEAST ONCE A DAY. SOMETIMES WITH MY DAUGHTER, AND GRANDSON. WHERE WE LIVE BIG TRUCKS HAULING WOOD TO THE PAPER MILL HAVE ALMOST CRASHED INTO US ON NUMEROUS OCCASIONS, SAME WITH CARS.SOME EVEN SHOWING ROAD RAGE WHEN MY WIFE IS MINDING HER OWN BUSINESS, AND SAME WITH ME. THIS PROBLEM HAS CAUSED US TO KNOW THAT THE TRANSMISSION IS DOING THIS ON A REGULAR BASIS. WHEN THE CAR IS IN MOTION, WE HAVE EVEN BEEN PUT IN THE MEDIUM BECAUSE OF THIS CVT PROBLEM, AND WE BELIEVE BY LOOKING ON THE WEB NOW, AND ASKING THE MECHANIC WE ALWAYS USE HAS SAID THE SAME. WE HAVE HAD THIS CAR SINCE JULY 2018. WE KNOW NOW IT ISN'T BAD GAS, OR THE INJECTORS NEEDING CLEAN, OR THE TRANSMISSION OIL NEEDING CHANGE. WE HOWEVER KNOW THAT WITH THIS SAFETY PROBLEM IT WILL BE JUST A MATTER OF TIME IF NOT US BUT SOMEONE DRIVING THIS TYPE OF VEHICLE WILL EITHER GET HURT, OR MAY START CAUSING PEOPLE TO DIE. WE LIVE RIGHT OFF OF A TWO LANE ROAD, SOMETIMES IT IS WHEN WE ARE PULLING OUT, SOMETIMES WHEN WE ARE GOING ON THE EXPRESSWAY WAY, SOMETIMES WHEN PASSING SLOWER TRAFFIC, OR ON A CITY INTERSECTION. IT ACTS AT FIRST LIKE THE ENGINE IS GOING TO STALL, SECONDS COUNT IN DRIVING, WE DON'T FEEL SAFE IN THIS CAR ANYMORE.

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE THE VEHICLE WAS ACCELERATING, THE WHEELS SPUN A LITTLE AND THE ELECTRONIC STABILITY CONTROL MALFUNCTIONED. THE FAILURE CAUSED THE VEHICLE TO NOT ACCELERATE FOR AN EXTENDED PERIOD OF TIME. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED IN ORDER FOR THE VEHICLE TO OPERATE. THE VEHICLE WAS TAKEN TO DAVE SMITH NISSAN (6901 E SPRAGUE AVE, SPOKANE VALLEY, WA 99212, (509) 309-8911) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDE CASE NUMBER: 37021429. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. *TR CONSUMER STATED STABILITY CONTROL KILLS THROTTLE FOR TOO LONG.*JB

LOCAL NISSAN DEALERSHIP IS PUTTING UP BARRIERS TO MY RECALL REPAIR. ON 2 DIFFERENT OCCASIONS, I WAS TOLD THAT 'WE DON'T DO RECALL REPAIRS ON THE WEEKEND'. I DON'T UNDERSTAND WHY THEIR LABOR COSTS ON THE WEEKEND ARE MY PROBLEM. I CALLED ON A MONDAY MORNING WHEN I WAS ON VACATION FROM WORK. NOT ONLY COULD THE SERVICE MANAGER NOT CONFIRM FOR ME WHETHER THEY HAD THE NECESSARY PARTS ON HAND TO REPAIR MY RECALL...SHE ALSO SAID THEY ONLY DO IT BY APPOINTMENT AND NEED 1 WEEKS NOTICE!! SO I AM BEING EXPECTED TO BRING MY CAR IN TWICE (ONCE FOR THEM TO 'LOOK AT IT AND CONFIRM I'M ON THE RECALL LIST, AND A 2ND TIME TO GET THE REPAIR DONE). HOW IS IT THAT THE MANUFACTURER MAKES A DEFECTIVE PRODUCT, YET I AM EXPECTED TO JUMP THROUGH ALL THESE HOOPS, TAKE TIME OFF OF WORK (VACATION TIME) TO MEET ALL OF THEIR TERMS OF FIXING A MISTAKE THAT NISSAN MADE. BUT HEY, THEY WERE SURE TO GET THOSE NOTICES MAILED OUT SUPER FAST, TO GIVE ME THE IMPRESSION THEY CARED ABOUT MY SPOUSES LIFE/DEATH RISK EVERY DAY WHEN SHE DRIVES A FLAWED PRODUCT TO/FROM WORK. SO UNACCOMMODATING AND ARROGANT OF NISSAN TO PUT THEIR CUSTOMERS THROUGH THIS GAUNTLET.

I PURCHASED A NEW 2017 NISSAN MURANO A COUPLE OF YEARS AGO. AFTER 6 MONTHS OF OWNERSHIP, WHILE IN MOTION ON ANY ROAD OR HIGHWAY MY CAR WILL BEEP AND SHOW "FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION". IT THEN TURNS OFF MY ABILITY TO HAVE CRUISE CONTROL AND REMOVES AEB AND FEB FEATURES. AFTER RESEARCHING THIS ISSUE, IT LOOKS LIKE SEVERAL NISSAN OWNERS HAVE HAD THE SAME ISSUE BECAUSE OF A FAULTY RADAR. NISSAN REPLACED THE RADAR ONCE BUT THAT RADAR IS NOW BAD TOO. THE AEB, FEB, AND CRUISE CONTROL WILL NOT WORK IN MY CAR. NISSAN STATES THEY WILL NOT ASSIST IN REPLACING THE RADAR AGAIN BECAUSE THEY HAVE REPLACED IT BEFORE. THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED WITH A POTENTIAL RECALL IN MY OPINION.

MY AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL DISABLES ITSELF. COMPONENT FROM BOSCH. THE FLAW IN THE RADAR UNIT ALLOWS THE SENSOR TO FREQUENTLY DEACTIVATE ITSELF, DISABLING CRUISE CONTROL AND EMERGENCY BRAKING. WHEN THE SENSOR TURNS ITSELF OFF, DRIVERS ARE SEEING A WARNING IN THE DASH THAT SAYS, 'FRONT RADAR UNAVAILABLE DUE TO OBSTRUCTION.' THIS HAPPENS MULTIPLE TIMES IN A GIVEN DAY.

THE CAR WAS IN MOTION AND ALL OF THE SUDDEN SHUT OFF WHILE DRIVING AND LOST ABILITY TO STOP, STEER, AND RESTART. WHEN CAR CAME TO A STOP I TRIED TO START THE CAR AND IT STALL. CAR WAS FULL OF GAS AND ALL FLUID LEVELS ARE FINE. THE CAR HAS 20K MILES SO NO MECHANICAL PROBLEMS EXIST. THIS HAPPENED IN LAS VEGAS WHILE THE OUTSIDE TEMPERATURE WAS 108. I SAW THE SAME ISSUE WITH OTHER NISSAN CARS IN LAS VEGAS PER YOUTUBE VIDEOS. PLEASE HELP! I AM AFRAID IT MAY DO SO AGAIN AND CAUSE AN ACCIDENT. THIS HAPPENED TODAY AND AFTER LEAVING THE CAR PARKED FOR 2 HOURS STARTED WORKING FINE.

VEHICLE HAS 35,700 MILES ON IT. BOUGHT THE VEHICLE JUNE OF 2018 WITH 30,000 MILES ON IT. WHILE DRIVING 55 MPH OR FASTER AND YOU GO AND TRY TO PASS SLOWER TRAFFIC WHETHER IT'S ON THE HIGHWAY OR FREEWAY AND YOU TURN THE WHEEL TO CHANGE LANES WHILE PRESSING DOWN ON THE ACCELERATOR TO SPEED UP, THE TRANSMISSION DOES NOT DOWN SHIFT AND SPEED UP. THE RPM GAUGE INCREASES AND THE ENGINE REVS HIGH BUT THE VEHICLE DOES NOT INCREASE IN SPEED. AFTER YOU STRAIGHTEN OUT THE STEERING WHEEL THE VEHICLE ALL OF A SUDDEN DOWN SHIFTS AND TAKES OFF. IT IS DANGEROUS FOR PEOPLE PULLING OUT INTO TRAFFIC TO PASS CAUSE THE VEHICLE WILL NOT INCREASE IN SPEED AND IT LEAVES YOU TOOLING ALONG IN ONCOMING TRAFFIC. IT IS UNDER FACTORY WARRANTY AND I TOOK VEHICLE INTO THE NISSAN DEALERSHIP. I WAS TOLD EVERYTHING WAS FINE AND THERE WASN'T ANYTHING THAT COULD BE DONE BECAUSE THERE WASN'T ANY TROUBLE CODES STORED IN THE VEHICLES SYSTEM. IT DOES THIS AT LEAST ONCE PER MONTH AND NO TROUBLE LIGHTS COME ON INSIDE THE VEHICLE. I HAVE MADE MULTIPLE COMPLAINTS TO THE DEALER ABOUT THIS AND NOTHING HAS COME OF IT. I HAVE MADE MULTIPLE INQUIRIES ABOUT THIS ONLINE TO NISSAN DIRECTLY AND VEHICLE MECHANIC TYPE SITES. I HAVEN'T HEARD ANYTHING BACK FROM NISSAN THEMSELVES BUT OTHER MECHANIC TYPE SITES HAVE COME TO THE SAME CONCLUSION, IT HAS TO BE THE A COMPUTER MODULE OR TRAFFIC CONTROL SYSTEM. SOMETHING TO DO WITH THE COMPUTER SYSTEM OR MODULES THEMSELVES. NO TROUBLE CODES THEREFORE NOTHING IS WRONG, IS NISSAN'S STANCE. FOR WHAT I HAVE READ, OTHER PEOPLE HAVE HAD SIMILAR PROBLEMS WITH THIS CVT TRANSMISSIONS. THIS HAS BEEN AN ONGOING PROBLEM FOR ME AND MY FAMILY AND NISSAN HAS NOT BEEN ANY HELP, WHICH SURPRISES ME. THIS IS A SAFETY ISSUE. IF YOU PULL OUT TO PASS IN ONCOMING TRAFFIC AND THE VEHICLE WON'T ACCELERATE IT IS DANGEROUS. IF YOU PULL INTO.THE LEFT LANE ON THE FREEWAY TO PASS AND CAN'T, IT IS DANGEROUS!

MY CAR HAS A FRONT EMERGENCY BRAKING SYSTEM. THE SENSOR FOR THIS SYSTEM IS LOCATED AT THE FRONT OF THE CAR, UNDERNEATH ONE OF THE HEAD LIGHTS. THE SENSOR DETECTS WHEN A VEHICLE IN FRONT OF YOU HAS STOPPED. AS YOU GET CLOSER TO THE VEHICLE, IF YOU DO NOT STOP, THE CAR WILL SOUND A 3-BEEP ALERT NOTIFYING YOU TO STOP. IF YOU STILL DO NOT STOP, THE CAR WILL APPLY THE BRAKES AND FORCE THE CAR TO STOP TO PREVENT AN ACCIDENT. ONE NIGHT, I WAS DRIVING HOME ON A CITY STREET, WHEN THE 3-BEEP ALERT SOUNDED, AND THE DASHBOARD DISPLAY STARTED FLASHING RED AND WHITE LIGHTS. THERE WAS A MESSAGE ON THE DISPLAY STATING THAT A CRASH WAS IMMINENT. THEN THE BRAKES ENGAGED SUDDENLY, AND THE CAR ALMOST CAME TO A COMPLETE STOP IN THE MIDDLE OF THE STREET. THE BRAKES ENGAGED SO HARD AND SO QUICKLY, THAT IT THREW ME FORWARD IN THE SEAT. AT THE TIME, THERE WAS NO CAR IN FRONT OF ME COMING TO A SUDDEN STOP AND NO CRASH WAS IMMINENT. THE CLOSEST CAR TO ME WAS 2-3 CAR LENGTHS AHEAD, AND IT HAD NOT STOPPED. THANKFULLY, THE STREET WAS NOT BUSY AT THE TIME, AND THERE WAS NO ACCIDENT. NISSAN IS AWARE OF THIS ISSUE, AND THERE ARE CLASS ACTION LAWSUITS, BUT NISSAN WON'T ISSUE A RECALL. I'VE TAKEN MY CAR TO 2 NISSAN DEALERSHIPS AND THEY WON'T REPLACE THE SENSOR. THE FIRST DEALER TOLD ME MY SENSOR WAS DIRTY, BUT THAT DOESN'T EXPLAIN WHAT HAPPENED. ACCORDING TO THE OWNER'S MANUAL, IF THE SENSOR IS DIRTY, THERE WILL BE A MESSAGE ON THE DASHBOARD DISPLAY INDICATING THE SENSOR IS OBSTRUCTED, AND THE FRONT BRAKING SYSTEM WILL TURN OFF. THAT IS NOT WHAT HAPPENED TO ME. THE SECOND NISSAN DEALER DID A SOFTWARE UPDATE ON MY CAR AND RESET THE SENSOR. I KEEP BEING TOLD TO BRING THE CAR BACK IF THE ISSUE HAPPENS AGAIN, BUT THIS IS NOT THE KIND OF ISSUE YOU WANT TO WAIT TO HAVE HAPPEN AGAIN. WHAT IF I AM ON A BUSY STREET OR THE HIGHWAY? I COULD HAVE A SERIOUS ACCIDENT. PLEASE INVESTIGATE THIS.

FORWARD RADAR WHICH CONTROLS THE AUTOMATIC BRAKING SYSTEM AND CRUISE CONTROL STOPS WORKING FOR NO REASON - STATES RADAR NOT AVAILABLE, OBSTRUCTION, WHEN THE CAR IS IN MOTION. UNIT HAS BEEN REPLACED ONCE AND JUST STARTING NOT WORKING AGAIN. WHEN THIS HAPPENS THE CRUISE CONTROL GOES OFF AND THE CAR SLOWS DOWN QUICKLY. THIS IS A REAL SAFETY CONCERN FOR CARS BEHIND YOU AS BRAKE LIGHTS DO NOT COME ON WARNING THAT YOU ARE SLOWING DOWN.