2005 NISSAN MURANO Complaints

DRIVER SEAT METAL FRAME THAT HOLDS SEAT IN IS BROKEN (NISSAN CALLS IT A SEAT ADJUSTMENT FRAME). THE FRAME BROKE AT ABOUT 40,000+ MILES GIVE OR TAKE. WHEN YOU TURN THE CORNER OR LEAN TO ONE SIDE WHILE DRIVING, THE ENTIRE SEAT ROCKS BACK AND FORTH, IT LIFTS UP ON ONE SIDE AND FALLS BACK DOWN. IT'S JUST A MATTER OF TIME BEFORE THE STRESS PUT ON THE OPPOSITE SIDE BREAKS IT TOO. THIS IS EVERY TIME IT IS DRIVEN, REGARDLESS OF SPEED. *TR

DRIVER'S SEAT ON 2005 NISSAN MURANO BECAME WOBBLY-LOOSE DURING COURSE OF DRIVING. *TR

NISSAN MURANO DRIVERS SEAT. THE BRACE BAR THAT RUNS ACROSS THE BACK UNDERNEATH THE SEAT FROM THE LEFT BACK CORNER TO THE BACK RIGHT CORNER BECOMES UNWELDED. THE SEAT THEN BEGINS TO ROCK AND IS NO LONGER STABLE NOR SAFE SHOULD THE CAR BE IN AN ACCIDENT AS THE SEAT BELT WILL NOT HOLD A PERSON IN THE SEAT AS IT IS DESIGNED TO DO SO. *TR

DRIVERS SEAT BROKE, APPARENTLY SEAT HAS BROKEN AWAY FROM FRAME. HAVE NOT FIXED BECAUSE FROM ONLINE FORUM I HAVE DISCOVERED THAT MANY MURANO OWNERS ARE EXPERIENCING THIS SAME ISSUE, ALSO THEY SAY REPLACEMENT SEATS HAVE ALSO BROKEN. *TR

I WAS DRIVING DOWN THE ROAD WHEN THE LEFT SIDE OF MY SEAT TILTED SUDDENLY, THROWING ME OFF BALANCE AND CAUSING MY BACK TO TWIST. I STOPPED IMMEDIATELY, AND FOUND THAT THE SEAT WAS UNSTABLE. I TOOK IT TO MY LOCAL MECHANIC, WHO SHOWED ME WHERE THE WELD HAD FAILED ON THE LEFT SIDE OF THE SEAT. AS ADVISED, I CALLED MY NISSAN DEALER, WHO INDICATED THAT QUOTE "THIS HAS HAPPENED FREQUENTLY, AND WE HAVE RECEIVED A REPLACEMENT PART FOR THE REPAIR, WHICH WE KEEP IN STOCK." THEY INDICATED THE COST WAS $660 PLUS THE COST OF INSTALLATION, AS MY CAR IS 3000 MILES OVER THE GENERAL WARRANTY LIMIT. ALTHOUGH I WAS NOT INJURED, THIS SEAT IS NOW UNSAFE, AS IT IS ONLY PARTIALLY ANCHORED TO THE FLOOR. ADDITIONAL STRESS IS ON THE REMAINING WELD, AND IT CAN FAIL AT ANY TIME. ADDITIONALLY, ANY IMPACT CAN CAUSE THE SEAT TO BECOME UNANCHORED. I AM CONTACTING NISSAN CORPORATE TOMORROW, BUT FEEL THAT THIS IS TRULY A SAFETY DEFECT THAT SHOULD BE THE SUBJECT OF A RECALL REPAIR. PLEASE ADVISE. THANKS. *TR

THE FOLLOWING IS WHAT I WROTE TO NISSAN REGARDING MY BROKEN DRIVER'S SEAT CHAIR (LEFT SIDE) IN MY 2005 NISSAN MURANO: I AM A SCIENCE TEACHER, AND AS I DROVE HOME FROM SCHOOL ON FRIDAY FEB 27TH, 2009. I HEARD A SNAP, AND SUDDENLY FELT A DROP IN THE DRIVER SEAT IN MY 2005 MURANO. GIVEN THE DRASTIC DROP, I HAD NO OPTION BUT TO SWERVE INTO THE NEXT LANE, NEARING COLLISION WITH ANOTHER VEHICLE. I WAS PANICKED BUT MANAGED TO NEGOTIATE TO THE EXIT OF THE FREEWAY. I PUT MYSELF, MY PASSENGER WHO CARPOOLS, AND OTHERS ON THE ROAD IN SERIOUS DANGER. I AM SURE YOU WOULD AGREE THIS IS A MANUFACTURERS ISSUE AND EXTREMELY UNSAFE (HTTP://WWW.SAFERCAR.GOV/). THIS MORNING I MADE AN APPOINTMENT WITH CERRITOS NISSAN, WHERE I PURCHASED MY VEHICLE AND SPOKE TO TOD AND ED, THE SERVICE MANAGERS, IN PERSON. THEY INFORMED ME THAT THEY HAD NEVER SEEN OR HEARD OF THIS ISSUE, AND THAT IS EXTREMELY RARE AND UNCOMMON. YET, AFTER DOING SOME RESEARCH ON YOUR WEBSITE AND OTHER VALID SOURCES, I FOUND FREQUENT COMPLAINTS THAT IDENTIFIED THE EXACT SAME PROBLEM. ED HAS ADVISED ME TO CONTACT YOU FOR ASSISTANCE AND THAT HE IS WILLING TO HONOR REPLACEMENT OF THE DEFECTIVE PARTS AT NO COST TO ME SHOULD THE NISSAN CORPORATION HANDLE THIS PROBLEM. MY FAMILY HAS PURCHASED OVER 8 NISSAN VEHICLES OVER THE LAST 10-15 YEARS, AND THIS PROBLEM HAS NEVER HAPPENED BEFORE. MY CAR IS NO LONGER DRIVABLE GIVEN THE CIRCUMSTANCE AND NOW MY CARPOOL MEMBER AND I ARE RELEGATED TO PUBLIC TRANSPORTATION, OR RENT A VEHICLE. THE EXTRA COST ON OUR TEACHER'S SALARY IS NOT ACCEPTABLE. WE WORK VERY FAR AND START AT 5:30 IN THE MORNING. IN ADDITION, WE SOMETIMES MUST LEAVE WORK LATE. OBVIOUSLY, THIS IS EXTREMELY DISTURBING. PLEASE CONTACT ME AS SOON AS POSSIBLE AT HOME OR MY CELL. YOUR EXPEDITED ATTENTION TO THIS MATTER IS APPRECIATED. THANK YOU. *TR

DRIVER'S SEAT HAS COLLAPSED TWICE. NO REASON FOR FAILURE. DEALER REPAIRED THE FIRST DEFECTIVE SEAT UNDER WARRANTY. *TR

SUN VISOR NO LONGER STAY IN THE UP POSITION. HANGS DOWN IN EYE SHOT OF ROAD. AFRAID THAT IT WILL CAUSE ACCIDENT. *TR

DRIVER SIDE SUN VISOR ON 2005 NISSAN MURANO FALLS CONTINUALLY INTO VIEW BLOCKING DRIVER FROM SAFELY NAVIGATING THE ROAD. IT FALLS ON BUMPY ROADS AS WELL AS SMOOTH SURFACES, DAY, NIGHT, COLD, HOT. TOLD IT WOULD COST MORE THAN 300 DOLLARS TO FIX- A VISOR!!!!! *TR

WHILE DRIVING MY CAR ON THE HIGHWAY, THE ANCHOR FOR MY SEAT ON THE LEFT SIDE JUST BROKE. THE SEAT DROPPED ON THE LEFT SIDE AND I WAS LEFT WITH NO SUPPORT ON THE LEFT SIDE OF MY SEAT. THE SEAT FLOATED UP AND DOWN AS I DROVE OVER ROUGH ROADS. UNFORTUNATELY IT WAS LATE AT NIGHT AND I HAD NO RECOURSE BUT TO CONTINUE TO DRIVE IN THIS MOST UNSTABLE CONDITION. *TR