2012 NISSAN MURANO Complaints

MY CAR WOULD HESITATE 4 TO 5 SECONDS WHEN STARTING FROM A COMPLETE STOP. THIS WAS VERY UNSAFE, AS I WAS AT A LIGHT, WENT TO TURN, AND THE CAR DIDN'T MOVE. IT FINALLY LUNGED FORWARD. LUCKILY THE TRAFFIC WAS LIGHT, IF I HAD BEEN IN HEAVY TRAFFIC, THIS WOULD HAVE BEEN WORSE AND CAUSED ME TO TURN IN FRONT OF AN ONCOMING CAR. I WAS MAKING A LEFT TURN ACROSS A ROAD WITH 50 MPH TRAFFIC INTO A SUBDIVISION. I TOOK THE CAR TO NISSAN AND THEY SAID THE TRANSMISSION (CVT) NEEDS TO BE REPLACED. THE CAR ONLY HAS 62,000 MILES. THIS IS NOT ONLY UNSAFE, BUT UNACCEPTABLE FOR ONLY 62,000 MILES. THIS IS GOING TO COST ME $4500 TO FIX. NISSAN IS STATING THIS IS MY FAULT, AS I NEVER HAD THE TRANSMISSION SERVICED. IN THE BOOK, THE FIRST SERVICE FOR TRANSMISSION REQUIRED IS 60,000 MILES, BUT IT STATES TO INSPECT THE FLUID. THERE ARE OPTIONAL SERVICES AT 30K MILES, BUT IT DOES NOT INDICATE THEY ARE REQUIRED.

CVT WENT OUT WHILE DRIVING. CAR WILL NOT SHIFT INTO ANY GEARS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED; HOWEVER, THE STEERING AND BRAKING ABILITY STILL OPERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER TO A COMPLETE STOP. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO JOHN AMATO NISSAN (5200 N WASHINGTON ROAD, GLENDALE, WISCONSIN 53217), BUT WAS NOT DIAGNOSED OR REPAIRED. IN OCTOBER OF 2017, THE REAR ELECTRICAL DOOR MALFUNCTIONED AND REMAINED IN THE OPEN POSITION. THE VEHICLE WAS REPAIRED FOR AN ELECTRICAL FAILURE BY THE DEALER (CHERRY HILL NISSAN, 2325 NJ-38, CHERRY HILL, NJ 08002). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,600.

WHILE DRIVING IN MY NEIGHBORHOOD, HAVING JUST BACKED OUT OF MY DRIVEWAY, THE SUNROOF OF MY 2012 NISSAN MURANO SPONTANEOUSLY SHATTERED. I KEEP MY CAR INSIDE A GARAGE AND HAS NEVER BEEN IN ANY MAJOR ACCIDENTS. PER MY AUTO MANUAL, I CALLED NISSAN CONSUMER AFFAIRS AFTER THE INCIDENT AND WAS TOLD TO TAKE MY CAR INTO THE DEALERSHIP. THE SERVICE PERSON STATED IT WAS THE 2ND CALL THAT MORNING RELATED TO THE EXACT SAME PROBLEM. AFTER RESEARCHING ONLINE I FOUND MANY OTHERS HAD EXPERIENCED THE SAME PROBLEM. HOWEVER AFTER A WEEK OF THEM GIVING ME THE RUNAROUND, I WAS TOLD THEY WOULD NOT BE OFFERING ANY ASSISTANCE TO REPAIR THE VEHICLE. THE REPAIR HAS BEEN QUOTED TO BE AROUND $1500. I WILL NEVER BUY FROM NISSAN AGAIN.

LOWER CONTROL ARMS BALL JOINTS ARE PULLING OUT OF RUBBER THE RUBBER IS SPLITTING THE CAR NOW HAS 14,000 ACTUAL MILES ON IT TOOK TO NISSAN IN DALLAS TX WAS ASSIGN CASE # 30712503 ON4-6-2018 FROM NISSAN CUSTOMER CARE 1-615-725-7105 DEALER LOOKED CAR OVER SENT RESULTS TO CUSTOMER CARE ANSWER CAME BACK ON 4-27-2018 NO CAMPAIGNS OR RECALLS ON THIS PROBLEM AND IF REPORTED WHILE UNDER WARRANTY THEY WOULD HAVE FIXED IT I WILL GET IT FIXED AT MY EXPENSE BUT DO NOT WANT TO SEE ANYONE HAVE AN ACCIDENT I DON'T THINK THE RUBBER SHOULD ERODE THAT FAST MY OLDER DODGE IS A 2004 AND STEERING PARTS ARE NOT SHOWING WEAR WITH130,000MILES THE AUTO PARTS STORE SAY SELL A LOT OF LOWER CONTROL ARMS FOR THE MURANO THEY MAY HAVE A SAFETY PROBLEM THAT IS NOT BEING ADDRESSED HAVE PHOTOS DON'T KNOW HOW TO DOWNLOAD THEM

MY CAR FAILS TO ACCELERATE WHEN TAKING OFF AT TIMES. IT HAS HAPPENED PULLING INTO MOVING TRAFFIC AS WELL AS PULLING AWAY FROM A GREEN LIGHT. SOMETIMES WHILE MOVING YOU WILL FEEL A LAPSE OF POWER AS WELL. ONE DEALER TRIED TO TELL ME IT WAS THE TIRES...NOT THE CASE. ANOTHER SUGGESTED IT IS THE CVT, WHICH IS WHAT WE THOUGHT. HOWEVER, NISSAN IS SNEAKY AND HID THE ABILITY TO FULLY DIAGNOSE THIS PROBLEM SINCE NO ERROR CODE IS PRESENT WITH THE PROBLEM HAPPENS. THIS CONTINUES TO HAPPEN AND IT IS NOT SAFE TO DRIVE THE CAR, SO I HAVE STOPPED DRIVING IT ALL TOGETHER.

1ST INCIDENT- DRIVING ON MAIN STREET OF TOWN HWY 31 S, CAR SIMPLY QUIT WHILE IN MOTION, WHILE DRIVING- NO WARNING, NO LIGHTS. COULD NOT MOVE, START ETC.. HAD TO CALL POLICE TO ASSIST ME IN GETTING THE CAR OUT OF THE MAIN HIGHWAY. 2ND INCIDENT- DRIVING ON I65 S INTERSTATE, DOING 70MPH, CAR QUIT WHILE DRIVING! HAD TO THROW ON FLASHERS AND COAST IT INTO THE MEDIAN, THE COPS WERE CALLED AND HAD TO HAVE IT TOWED TO MECHANIC. MY DAUGHTER AND I WERE BOTH IN THE CAR AND COULD HAVE BEEN SERIOUSLY INJURED OR KILLED.- CALLED NISSAN TO REPORT, THEY ADVISED THEY KNEW OF NO RECALLS.AND WERE UNCONCERNED JUST ADVISED TO TAKE TO MECHANIC- WHERE IT WAS. 3RD- CAR IS NOW DOING THE SAME, WILL LOOSE POWER WHEN TURNING, AND GOING UP HILLS- ALWAYS LOSES POWER/DIES WHEN IN MOTION.

SUNROOF EXPLODED WHILE SLOWLY DRIVING ON CITY STREETS. NO BUMPS IN THE ROAD OR OTHER VEHICLES CLOSE AROUND. TRAFFIC WAS LOW. SPEED APPROXIMATELY 25 MPH. THIS INCIDENT HAPPENED AT APPROXIMATELY 4:00 P.M. TEMPERATURE WAS ABOUT 50 DEGREES FAHRENHEIT. GLASS LOOKED BUBBLED OUT. WE HAD TO COVER THE BROKEN SUNROOF BEFORE WE COULD DRIVE HOME 40 MILES OUT OF TOWN. THERE WERE NO INJURIES BECAUSE THE SUNROOF COVER WAS CLOSED. EXPLODING GLASS SOUNDING LIKE A GUNFIRE. PHOTOS CAN BE SENT WHEN UNCOVERED BEFORE SUNROOF IS REPLACED BY A TECHNICIAN.

I BOUGHT THIS CAR USED A COUPLE YEARS AGO. LAST MONTH WHILE DRIVING DOWN THE ROAD THE CAR STARTED JERKING AND I COULDN'T GO OVER 20 MILES AN HOUR. I TOOK IT TO A REPAIR SHOP AND THEY SAID THE TRANSMISSIONS WAS A CVT TRANSMISSION AND COULD NOT BE REPAIRED OR REBUILT AND HAD TO BE REPLACED AT $4,100+. THEY SAID THIS WAS A PROBLEM WITH CVT AND NISSAN WAS AWARE OF IT AND HAD OFFERED AN EXTENDED WARRANTY TO 100K (AT A COST). THE TRANSMISSION ONLY HAD 80,000 MILES. WHEN I ASKED ABOUT THE WARRANTY ON THE NEW TRANSMISSION I WAS TOLD THE TRANS WAS ONLY GUARANTEEDED FOR 12,000 MILES OR ONE YEAR. IT'S SAD THAT A COMPANY IS AWARE OF A SITUATION LIKE THIS. IT WOULD HAVE BEEN ONE THING TO HAVE TO PAY $1,500 TO HAVE IT REBUILT BUT TO HAVE TO PAY $4,100+ AND IT'S ONLY GOOD FOR A YEAR IS ANOTHER THING. NOW I'M IN A BIND. DO I (1) HANG ON TO IT AND RISK HAVING TO PAY FOR ANOTHER TRANSMISSION IN A YEAR OR TWO, (2) SELL IT AND HAVE SOMEONE ELSE FALL INTO THE SAME SITUATION OR (3) TRADE IT IN AND LOSE BIG TIME DUE TO THE TRANSMISSION.

VEHICLE HAD LESS THAN 70000 WHEN CVT TRANSMISSION STARTED TO FAIL. WHILE DRIVING VEHICLE WOULD SHUDDER, AND AT TIME ENGINE WOULD REV AT 4000 RPM. VEHICLE IS STILL DRIVEABLE AT THIS TIME, BUT IS SLOW TO ACCELERATE, AND SHUDDERS AT TIMES. WE DO NOT DRIVE THE VEHICLE ON THE HIGHWAY ANY LONGER FOR FEAR THE TRANSMISSION WOULD COMPLETELY STOP WORKING. WAS INSPECTED AT NISSAN DEALERSHIP AND BY INDEPENDENT MECHANIC AND BOTH CONFIRM THAT TRANSMISSION CODES INDICATE CVT TRANSMISSION IS FAILING. THIS IS THE SAME ISSUE THAT THE NISSAN MURANO TRANSMISSION HAD IN THE PAST WHICH LED TO A RECALL WHICH COVERED MODEL YEARS FROM 2003 TO 2010.