2005 NISSAN MURANO Complaints

MY BOYFRIEND WAS DRIVING MY CAR ON THE I-10 WHEN HE SUDDENLY HEARD A LOUD CRACK AND THE SEAT WAS SUDDENLY LOPSIDED. I THEREFORE BROUGHT THE CAR INTO MY LOCAL NISSAN DEALERSHIP TO SEE ABOUT HAVING IT REPAIRED AND IF MY WARRANTY WOULD COVER IT. I WAS INFORMED THAT PARTS AND LABOR WOULD COST $846, I ALSO HAD TO PAY THE $90 WHETHER OR NOT I WAS GOING TO HAVE IT REPAIRED. I CONTACTED MY WARRANTY COMPANY AND WAS TOLD THAT AFTER CAREFUL CONSIDERATION THEY WOULD NOT COVER IT BECAUSE IT HAPPENED AFTER THE 36000 MILE. MY CAR HAD ROUGHLY 60K MILES AT THE TIME OF THE OCCURRENCE. I NOW HAVE TO RIDE WITH TWO LARGE PHONE BOOKS UNDER MY SEAT IN ORDER TO DRIVE. I ASKED THAT A SUPERVISOR CONTACT ME AND NO ONE EVER DID. I NOW HAVE 72K MILES AND WOULD LIKE TO SEE ABOUT REPAIRING THIS BEFORE IT HITS 100K. I AM NOT QUITE SURE OF THE DATE BUT I DO KNOW THAT IT WAS SOMETIME IN JANUARY. *TR

SUN VISOR ON 2005 NISSAN MURANO WILL NOT STAY IN UP POSITION. VISOR DROPS OBSCURING VIEW. *TR

THE DRIVER SEAT ON MY 2005 NISSAN MURANO BROKE FOR NO REASON ON THE MOUNT THAT ATTACHES IT TO THE FLOOR CAUSING THE ENTIRE SEAT TO SWAY WHEN ACCELERATING AND MAKING TURNS. THE VEHICLE HAS ONLY 65000 MILES AND IN SPITE OF IT BEING PAST THE WARRANTY PERIOD, I BELIEVE THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR DEFECTIVE MERCHANDISE THAT ARE DESIGN-RELATED AND PERTAINING TO SAFETY. THE LOCAL DEALERSHIP WON'T REPAIR IT SINCE NISSAN CORPORATION DECLINED TO PAY FOR IT. THEY HOWEVER INSIST THAT I GET THE ENTIRE SEAT FRAME REPLACED AT A COST OF APPROXIMATELY $1200 DOLLARS. THE LOCAL DEALERSHIP HAS RECEIVED 3 CASES JUST LIKE THIS AND ONLY ONE OF THEM WAS ACCEPTED BY NISSAN. I DON'T KNOW WHAT MY RIGHTS ARE IN THIS CASE BUT A DEFECTIVE SEAT IS DIFFERENT FROM OTHER MOVING PARTS ON THE VEHICLE THAT WEAR WITH TIME. *TR

DRIVER SIDE SEAT BROKEN/ROCKING WHILE DRIVING. COULD EASILY CAUSE AN ACCIDENT. *TR

DRIVER'S SIDE SEAT LIFTS UP, NOT PROPERLY ATTACHED. DEALER SAID MUST REPLACE SEAT FRAME. $1000. *TR

THE PASSENGER SIDE VISOR CAME LOSE AND HAS NOW COMPLETELY FALLEN OFF MY 2005 NISSAN MURANO. THIS IS A SAFETY ISSUE. AT FIRST THE ISSUE WAS I COULD NOT SEE BECAUSE IT WOULD NOT STAY UP AND NOW ITS STILL AND ISSUE BECAUSE IT CAME OFF AND I CAN'T BLOCK THE SUN WHEN I AM DRIVING. LIVING IN SOUTH FLORIDA WHERE THE SUN IS ALWAYS SHINING THIS IS NOT SAFE FOR DRIVING. THERE NEEDS TO BE A RECALL FOR THIS. IT'S AN OBVIOUS PROBLEM THAT MOST OF US ARE HAVING. I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS AND THOUGHT IT WAS ONLY ME. WHO KNOWS HOW MANY PEOPLE OUT THERE DON'T KNOW THAT IS A FACTORY PROBLEM. WHAT NEEDS TO HAPPEN, SOMEONE TO GET INTO A SERIOUS ACCIDENT FOR NISSAN TO SO SOMETHING ABOUT IT? THEY RATHER GET SUED FOR MILLIONS RATHER THAN TAKING CARE OF THIS? *TR

DRIVER SIDE SEAT FRAME BROKE FOR NO REASON. SEAT FRAME NEEDED TO BE REPLACED. *TR

I HAVE A 2005 NISSAN MURANO AND I AM HAVING TO REPLACE BOTH SUN VISORS. THE DRIVER SIDE SUN VISOR WAS THE FIRST TO GO AND DOES NOT STAY IN ANY POSITION EXCEPT STRAIGHT DOWN... THIS IS CAUSING ME TO LOOK UNDER IT AND IS VERY IRRITATING AS WELL AS A SEEING HAZARD. THE PASSENGER SUN VISOR ALSO WILL NOT STAY IN THE UP POSITION BUT AT LEAST STAYS IN THE EXTENDED POSITION AGAINST THE WINDSHIELD. NISSAN SAYS THIS IS NOT THEIR PROBLEM AND IT'S NOT COVERED UNDER MY EXTENDED WARRANTY. I HAVE TO FORK OUT $253 A PIECE FOR THESE SUN VISORS AND CLEARLY THERE IS A PROBLEM. *TR

MESSAGE TO ALL NISSAN MURANO DRIVERS, DRIVERS SEAT IS BUILT ON A WELDED FRAME, AND EVEN THOUGH THE VEHICLE HAS A REVERSE CAMERA WE ALL STILL TEND TO LOOK OVER OUR SHOULDERS TO CHECK WHIST REVERSING, (WHICH WE SHOULD!) PUTTING PRESSURE ON THE FRAME OF THE SEAT AND CAUSING IT TO BREAK THE SEAT WELDING AND CAUSING A MAL-FUNCTION WHICH IN THE MAJORITY OF CASES WILL NOT BE AT VERY HIGH SPEEDS, A FURTHER PROBLEM OCCURS WHEN DRIVERS DON'T REALIZE AND CONTINUE TO DRIVE, CREATING A MUCH GREATER DANGER. *TR

BACK IN FEBRUARY, 2008, THE DRIVER'S SEAT ON MY 2005 MURANO MALFUNCTIONED--SPECIFICALLY, THE SEAT WAS NOT LOOSE, BUT ALL OF A SUDDEN WOULD NOT SLIDE FORWARD ON THE RIGHT SIDE THEREBY CREATING A GRINDING NOISE AND A SLIGHT AND UNNATURAL SWIVEL OF THE SEAT TO THE LEFT. I TOOK IT TO THE DEALERSHIP FOR REPAIR. PART NUMBER 87450-CA684 WAS THE "OFFENDING" PART PER MY INVOICE. ALL OTHER POWER SEAT FEATURES WERE OPERATING FINE. I ASKED THE SERVICE MANAGER WHAT WOULD CAUSE THIS AND HE SAID HE DIDN'T KNOW, BUT THEY HAD SEEN 5 SUCH INCIDENTS IN THE PAST 2 MONTHS. THIS GOT ME WONDERING IF THIS WAS A WIDESPREAD ISSUE. SO, I FOUND A NISSAN ONLINE CLUB OF OWNERS REPORTING SEAT FAILURES. I HAVE BEEN TRACKING THIS FOR MONTHS AND NOW HAVE GOTTEN TO THE POINT WHERE I BELIEVE THIS IS A SERIOUS ISSUE THAT DESERVES REPORTING AND NHTSA ATTENTION. FORTUNATELY, MY REPAIR WAS COVERED UNDER MY EXTENDED WARRANTY SANS A $50 DEDUCTIBLE. BUT, CONSISTENT WITH ALL THESE POSTINGS, THE SERVICE MANAGER INDICATED THIS IS TYPICALLY A $700 REPAIR. WHILE I ACCEPT THAT THINGS BREAK, I, TOO, AM DISAPPOINTED, BUT AS I INDICATED MORE AND MORE CONCERNED AFTER READING POST AFTER POST AT THIS SITE (PLEASE GOTO HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX/.F14EC7A?DISPLAYRECENT) FOR ALL THE POSTS. AS AN FYI, THE BROKEN PART IS NOT AVAILABLE. *TR