2011 NISSAN PATHFINDER Complaints

MY AIRBAG LIGHT KEEPS FLASHING ON AND OFF. THE DEALER SAID IT IS THE AIRBAG SWITCH. I HAD TO PAY $150.00 TO GET IT DIAGNOSED AND THE 2 FRONT AIRBAGS WILL NEED TO BE REPLACED AT THE TOTAL OF $2500.00. MY VEHICLE HAS ONLY 46,000 MILES, THIS SHOULD BE A SAFETY ISSUE. I SEE THERE ARE A LOT MORE HAVING THE SAME PROBLEM. THIS HAPPENED WHEN I SWITCH THE CAR ON AND REMAINS ON.

TL* THE CONTACT OWNS A 2011 NISSAN PATHFINDER. WHILE DRIVING 25 MPH AND MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE TRANSMISSION FAILED TO RESPOND. THE ENGINE BEGAN TO REV. THE VEHICLE WAS TOWED TO THE DEALER WHERE TI WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,674.

I HAVE A 2011 NISSAN PATHFINDER. THIS MORNING THE NISSAN DEALERSHIP DIAGNOSED A BAD TRANSMISSION WHICH I THOUGHT WAS HIGHLY UNLIKELY. THEY SEEMED AS SHOCKED AS I WAS. THEY QUOTED ME 7K TO FIX IT AND I DECIDED TO TAKE IT TO SOMEONE ELSE TO GET A SECOND OPINION. AT THIS POINT THEY STARTED BEING EXTREMELY RUDE. IT IS NOW AT ANOTHER SHOP UNSURE OF WHAT TO DO. AS I GOT HOME TONIGHT I FOUND THAT OTHER PEOPLE HAD BEEN EXPERIENCING THIS SAME PROBLEM IN THE SAME VEHICLES BY NISSAN. I'M NOT SURE WHY THE NISSAN DEALERSHIP ACTED LIKE IT WAS NEWS TO THEM. BUT NOW I JUST WANT IT FIXED AND HAVE A SAFE VEHICLE FOR MY FAMILY. I'M HOPING IT GETS RECALLED SO THAT I'M ABLE TO GET IT FIXED.

CAR WAS PURCHASED IN 2015 IN AUGUST. IN DECEMBER, WHEN WE NEED TO USE THE 4WD, IT JERKED THE STEERING WHEEL OUT OF MY HAND. MY MECHANIC INSPECTED THE CAR AND DETERMINED THE DRIVE RATIO IN THE FRONT DRIVE WAS LOWER THEN FROM THE REAR (MEANING THAT THE FRONT WHEELS TURN AT A FASTER RATE THEN THE REAR). CONTACTED NISSAN CUSTOMER SERVICE AND THEY ADVISED THAT BEFORE THEY COULD DO ANYTHING, IT WOULD HAVE TO BE INSPECTED BY A NISSAN DEALER, WHICH THEY RECOMMENDED. I MADE AN APPOINTMENT AND HAD THEM INSPECT THE VEHICLE AND THEY CONFIRMED THE PROBLEM. NISSAN CUSTOMER SERVICE DENIED THE REPORT, THOUGH, SAYING IT WAS OUT OF WARRANTY (WHICH THEY KNEW BEFORE I TOOK IT TO THE DEALER). I CONTENDED THAT THE VEHICLE WAS BUILT THIS WAY, BUT THEY WOULD NOT EVEN DISCUSS THE ISSUE. WHEN I ASK WHY THEY SENT ME THERE WHEN THE ANSWER WAS "OUT OF WARRANTY" ANYWAY, THEY SAID THE SAME THING - "OUT OF WARRANTY"; IN OTHER WORDS, WOULD NOT EVEN ADDRESS THE ISSUE. I FEEL LIKE I GOT THE SUPREME RUNAROUND AND IT COST ME $312 TO TAKE IT TO THE DEALER. CS WOULD NOT ADDRESS THIS ISSUE EITHER. I THINK SHE SAID "OUT OF WARRANTY" 6 TIMES, BEFORE I HUNG UP. APPARENTLY, THEY HAVE A RECORDING OF THE PHONE CONVERSATION (MON, FEB 15TH, 2016 AT ABOUT 5:30 PM). CARFAX REPORT SAYS THERE WAS A ACCIDENT, SO I ASK THE ORIGINAL DEALER AND THEY TOLD ME OVER THE PHONE THAT IT WAS A FENDER BENDER. THE CARFAX REPORT ALSO INDICATES NO MAINTENANCE/SERVICE ON THE DRIVE TRAIN. I CANNOT PROVE THAT THE CAR WAS BUILT THIS WAY, BUT THEY CANT PROVE THEY DIDNT BUILD IT THIS WAY. I ANY CASE, IM OUT OF $312 AND STILL DO NOT HAVE A CAR I CAN DRIVE IN 4WD. DEALER REPORT IS ATTACHED.

BF GOODRICH RADIAL LONG TRAIL T/A TIRES WITH 9,700 MILES ON THEM . CRACKS AROUND LUGS ON TREAD.SAME ON ALL FOUR TIRES.SPEC. MODEL#P265/65R17 (110T) M+SBEEN CHECKING RECALLS BUT NOT LISTED.DOING SEARCH ON THIS MODEL,FINDING OTHERS EXPERIENCING THE SAME PROBLEM. CONTACT ME AT [XXX] IF PHOTOS OF CRACKS NEEDED PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

ON THE DATE STATED ABOVE, MY FAMILY AND I WERE GETTING READY TO LEAVE OUR HOTEL IN TENNESSEE AND RETURN HOME WHEN WE NOTICED THE AIRBAG SYMBOL FLASHING ON OUR DASHBOARD DISPLAY. WE CHECKED TO MAKE SURE ALL OF THE DOORS AND SEATBELTS WERE PROPERLY CONNECTED THINKING THAT WE WERE NOT. THIS DID NOT CHANGE ANYTHING ON THE DASH DISPLAY FROM STILL FLASHING. WE HAD NO CHOICE BUT TO CONTINUE ON WITH OUR 543 MILE TRIP HOME FROM WHERE WE STAYING. ON 6/22/2015 WE TOOK THE TRUCK TO OUR LOCAL NISSAN DEALER AFTER READING IN OUR TRUCK'S MANUAL THAT IF THE LIGHT CONTINUES TO FLASH AFTER 7 SECONDS THAT YOU ARE REQUIRED TO TAKE IT TO A DEALER TO HAVE IT LOOKED AT, BECAUSE THIS WILL MEAN THAT YOUR AIRBAGS WILL NOT BE ABLE TO ACTIVATE IN AN ACCIDENT. THE DEALERS MAINTENANCE MANAGER TOLD US IT WOULD COST $105.00 TO HAVE THE TRUCK HOOKED UP TO A COMPUTER TO DIAGNOSE WHAT THE PROBLEM IS. NOT HAVING THE MONEY TO JUST HAVE SOMETHING LIKE THAT DONE AFTER JUST COMING BACK FROM A VACATION, MY WIFE AND I FELT THAT IT SHOULD BE SOMETHING THAT WOULD BE DONE FOR FREE BECAUSE IT IS A MAJOR SAFETY CONCERN. THE DEALERSHIP SAID THAT THAT IS NOT AN OPTION AND WE WOULD HAVE TO PAY THE FEE. THIS LEFT MY WIFE AND I VERY UPSET AND CONCERNED FOR MY FAMILIES SAFETY. WE HAD A FRIEND OF OURS WHO WORKS FOR ANOTHER CAR MANUFACTURER HOOK UP OUR TRUCK TO HIS COMPUTER EQUIPMENT AND HE SAID THAT THERE IS NOT INDICATION OF THERE BEING A PROBLEM WITH THE AIRBAGS THEMSELVES. I WOULD THINK THAT SOMETHING THAT IS OF A SAFETY CONCERN WOULD BE A FREE PRIORITY FOR ANY DEALERSHIP TO LOOK INTO, ESPECIALLY WHEN WE HAVE BOUGHT 3 VEHICLES FROM THE SAME DEALERSHIP. WE HAVE BOUGHT FROM THIS SAME DEALERSHIP BUT DO NOT GO TO THEM FOR SERVICE BECAUSE WE FEEL THAT THEY DO NOT KNOW WHAT THEY ARE DOING BASED UPON PAST EXPERIENCES WITH THEM. WE FELT THAT THEY WERE IN IT MORE FOR THE MONEY RATHER THAN US

THE VEHICLE HANDLES SMOOTHLY ON A SMOOTH SURFACE, BUT WHEN I HIT A SMALL BUMP IN THE ROAD, THE STEERING WHEEL SHIMMIES GIVING YOU THE FEELING THAT YOU MIGHT LOSE CONTROL. BIG BUMPS IN THE ROAD AT HIGHER SPEEDS (60-70 MPH) ARE DECIDEDLY UNCOMFORTABLE. I TOOK THE VEHICLE TO A NISSAN DEALER AND A VERY KNOWLEDGEABLE TECNICIAN DROVE THE VEHICLE WITH ME BUT COULD FIND NO STRUCTURAL PROBLEM. THE DEALER I PURCHASED THE VEHICLE FROM MACHINE BALANCED AND ALIGNED THE VEHICLE BUT THE BEHAVIOR OF THE VEHICLE REMAINS THE SAME. THE MAINTENANCE MANAGER WENT ON LINE IN THE INTERNET TO SEARCH FOR ANY COMMON COMPLAINTS AND CONCLUDED THAT WHAT I FEEL AND SEE IS THE RESULT OF THE WAY THE VEHICLE FRAME IS MADE WHICH CAUSES THE MOVEMENT WHEN YOU HIT A BUMP OR DIVOT IN THE ROAD. I HAVE TO HOLD ONTO THE WHEEL WHEN I HIT A BUMP, AS IF I WAS FLYING A SMALL AIRPLANE IN ROUGH WEATHER. SURELY A VEHICLE WITHOUT ACCIDENT, WITH 26,000 MILES SHOULD NOT BEHAVE LIKE THAT. FURTHERMORE, I DON'T BELIEVE THAT A MANUFACTURER COULD PUT A PRODUCT ON THE ROAD WITH A BUILT IN HANDLING PROBLEM LIKE THAT. PLEASE TELL ME WHAT TO DO. I AM VERY UNHAPPY WITH THIS ONE ASPECT OF THE VEHICLE. THIS 2011 PATHFINDER MEETS MY NEEDS BUT THE STEERING MOVEMENT THAT TAKES PLACE WHEN I HIT A LITTLE PATCH OF ROUGH ROAD MAKE ME FARE OF LOSING CONTROL WHEN IT HAPPENS WITHOUT A WARNING. *TR

STOPPED CAR AND TRANSMISSION, BRAKES, STEERING ALL QUIT WORKING AND CAR WOULD NOT RESTART. BOLT ATTACHING TRANSMISSION CABLE TO GEAR BOX FELL OFF!! I WAS VERY LUCK WHERE IT HAPPENED. POTENTIALLY EXTREMELY DANGEROUS.

AFTER STOPPING AT STOP SIGN AND TURNING. THE AIRBAG INDICATOR LIGHT STARTED FLASHING. TOOK IT TO THE DEARLERSHIP IT WAS BOUGHT FROM. THEY "REPAIRED" THE PROBLEM. AFTER TRAVELING LESS THAN 2 MILES FROM DEALERSHIPS,THE LIGHT STARTED BACK FLASHING. I RETURNED TO DEALERSHIP. THEY WANTED TO KNOW IF I HAD WRECKED THE VEHICLE. I HAVE NOT. AFTER 2 HRS, THEY SAID I WOULD HAVE TO REPLACE THE SPIRAL CABLE AND IT WAS NOT COVERED BY THE EXTENDED WARRANTY. IT WOULD BE CLOSE TO 600 DOLLARS. I WAS ALSO TOLD THAT IF AN ACCIDENT WERE TO OCCUR, MY AIRBAGS WOULD NOT DEPLOY. I FEEL THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. THAT IS LIKE TELLING SOMEONE THE SEATBELT IN THEIR CAR WILL NOT WORK. NOT EVERYONE HAS THAT KIND OF MONEY TO SPEND THESE DAYS. *JS

TOOK THE TRUCK THE TRUCK TO THE DEALER FOR REGULAR SCHEDULED OIL CHANGE(6/11/14) . ON 6/14/14 THE SERVICE ENGINE SOON LIGHT CAME ON. THE LIGHT WHEN OFF ON 6/15/14. ON 6/18/14 WHILE DRIVING THE ENGINE OIL LIGHT CAME ON AND THE OIL PRESSURE GAUGE WHEN TO ZERO. I TOOK THE TRUCK BACK ON 6/20/14 TO THE DEALER. THE SERVICE SAID THERE WAS NOTHING WRONG.I WAS TOLD TO BRING IT BACK IF I HAD ANY PROBLEMS. ON 6/26/14 THE OIL LIGHT CAME ON AND THE PRESSURE GAUGE WHEN TO ZERO. I HAD THE CAR TOWED TO THE DEALER. THEORY ARE TRYING TO DETERMINE WHAT'S WRONG WITH THE CAR. *TR