2023 NISSAN PATHFINDER Complaints

The control buttons located on the steering wheel of the newer model Nissan Pathfinder are malfunctioning. These buttons control numerous functions and sensors. What's happening is, the spring action of the buttons are failing and the button is loose. This causes the button to make contact as if it was pushed without touching it, simply driving over a bump. Some of these buttons control warning sensors for the vehicle, anti-collision, parking, blind spot, etc. Numerous people are complaining about this online. Several have said their dealer service department acknowledges that this is a known issue. I contacted Nissan customer service and they told me there is no information in their system about this problem and any repair would be out of pocket by the customer. This is a very expensive repair. This issue must be addressed. There are too many Pathfinder owners having the exact same problem. Please look into this. Thank you

Vehicle Year: 2023 Make: Nissan Model: Pathfinder Platinum 4WD VIN: [XXX] Mileage: 24,500 Date First Noticed: October 8, 2025 Problem: The panoramic sunroof drain system is defective, causing water to leak into the cabin during rain, dripping from the driver-side overhead console and door area. This matches Nissan TSB NTB23-073 (Oct 9, 2023), which admits a design flaw in the front drain grommets (Part #76938-5NA0A) leading to poor drainage and clogs—even from normal environmental debris like sand in Florida. The vehicle was built November 2022, well within the 3-year/36,000-mile warranty. Nissan dealer (Nissan of Naples) inspected (Oct 9, 2025) but performed an inadequate diagnosis: only a photo of sand in the tray, no water intrusion test, no drain line analysis, and no TSB verification. They charged $207.54 and denied warranty, claiming "environmental concern" and "outside influence" (sand clog, not defect)—contrary to the Owner's Manual (pp. 2-121/2-122), which requires zero drain maintenance. Nissan Consumer Affairs (Case XXX) upheld the denial, refusing written explanation. BBB complaint (NIS2519919) and FL Lemon Law Form 1A filed Nov 6—still unresolved. Safety Risks: - Mold/mildew growth in headliner (health hazard). - Electrical shorts in overhead console (lights, controls, airbags). - Driver distraction from water dripping near visor/windshield. This defect impairs safe operation and could affect others. Nissan must recall/fix under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front Parking assist sensors excessively activates theyre calibrated no faults given to Nissan Tech even at a complete stop they go off with loud obnoxious beeping this has been documented by my local dealer they're dumbfounded because there's no faults any speed under 6 MPH they're going off non stop as if there's obstruction or object there is. nothing Nissan Techs originally completely useless and denied any issues at all until I made the service manager get involved Nissan of America DOES NOT RETURN CALLS

AVM cameras stopped working. The Pathfinder is a large vehicle with inherent blind spots. The rearview camera system is essential for safety. The problem was inspected and verified by local Nissan dealership (Jim Kerras Nissan of Jackson, TN). The problem is unresolved and dealership has made very little effort to reconcile. The issue started for no apparent reason and the vehicle is just outside of the warranty mileage. 2023 Nissan Pathfinder Platinum with 41000 miles.

I brought my 2023 Nissan Pathfinder in for an oil change and tire rotation at 33, 221 miles and was informed my rear brake pads were worn and my rotors needed to be re-surfaced. I understand this is a long standing issue with 2022 and 2023 Nissan Pathfinders. I rive 95% highway miles , never use my cruise control or electronic parking brake. I understand the rear brake pads are considerably smaller than the front pads causing an early wear issue. I also understand there is a class action law suit in the US District Court of Tennessee for this issue as well . I would like my complaint put on file and a case number sent to me for future reference. Regards, [XXX] Sr. Sales Manager Jeneil Biotech Inc. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Passenger side captain seat frame has too much play causing shaking and noise in the seat when passenger is in seat. Frame was replaced 05/2024 and same issue has occurred less than a year later. After accident on 10/17/2025, sound has gotten worse in seat and inspection shows frame to be critical. At time of accident passenger was in seat. Accident involved a deer on front passenger side bumper and side panel. Insurance did not cover seat claiming accident could not cause seat malfunction.

Heard a high pitch whistle sound coming from front right of vehicle when accelerating. Mechanic confirmed it’s a vacuum leak in the intake manifold runner. Nissan says this is not part of powertrain warranty will not cover. Last I checked the intake is part of powertrain. Vehicle has 40,000 miles on it. Have seen multiple other complaints about this issue online. Part is on a national back order at the moment. The fact that their demand is that high for this part should speak volumes. I believe this should be looked into as a possible recall. If an intake runner vacuum leak is not repaired, it will lead to a lean air-fuel mixture causing engine misfires, a rough idle, poor acceleration, and potential stalling which could all contribute to a possible accident.

Rear brakes needed to be replaced at 20,000 miles. Dealership stated it was normal for electronic brakes to go out that early, which is absurd. Took the car to another mechanic to have the work done, turns out it was a defect in the assembly of the car and the brakes were not fully releasing so we basically were riding our brakes for 20,000 miles. According to the dealership they were getting a lot of this model in for brakes needing replacement. This needs to be looked into for a recall. I have a video of the mechanic showing the issue that I can send in if need be. This is a major safety concern considering if the brakes were to go out because of this or if the brakes would have fully not released causing potential for being hit from behind.

I was informed of a need to replace worn rear brake pads and rotors due to excessive wear after just over 19,000 miles. Being treated as a wear item despite the fact that the issue is common and known by the manufacturer as an issue. After almost 3 years no recall has been done. Thankfully this was caught prior to the brakes entering a failing state.

Mold & Mildew smell is coming from air vents every time vehicle starts. Bommarito Nissan of hazelwood first said they smelled something when we brought it in. But they said we must’ve spilled a drink and suggested we clean our carpets. We knew that wasn’t true but we had it professionally cleaned and aired out. The dealership also replaced both filters and cleaned the evaporator. The smell didn’t go away so we brought it back. Now they’re just saying they “don’t smell anything out of the ordinary..” This is a certified vehicle, like new.. We’re very concerned for our health and safety. And the dealership isn’t going to help.