2013 NISSAN PATHFINDER Complaints

TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT THE PASSENGER SIDE FRONTAL AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY FAILED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. MA 10/5 UPDATED 01/29/16.*JB

THE SEAT BELTS DO NOT RETRACT BACK IN. THEY DO NOT PULL OUT WHEN TRYING TO LATCH ON. THE FRONT SEATS ARE FINE THEY ARE ALL THE BACK SEAT SEAT BELTS. THERE HAS NOT BEEN ANY ACCIDENTS YET BUT THE SEAT BELTS IN THE BACK SEATS MAY BE A PROBLEM IF THERE IS AN ACCIDENT.

DRIVER INTERIOR DOOR HANDLE BROKE AT 15,000 MILES AND PASSENGER INTERIOR HANDLE BROKE AT 17,000 MILES. YOU CANNOT GET OUT OF THE VEHICLE USING THE DOOR HANDLE. THE POWER WINDOW HAS TO BE PUT DOWN, THEN YOU HAVE TO UNLOCK THE DOOR, THEN REACH OUTSIDE THE CAR TO USE THE EXTERIOR DOOR HANDLE TO GET OUT. THIS IS A SERIOUS HAZARD IF NEEDING TO EXIT THE VEHICLE IN AN EMERGENCY.

THE CAR HAS BEEN THROUGH ALL THE RECALLS THAT WERE RECOMMENDED TILL DATE. FRONT PASSENGER SEAT SEATBELT WARNING NOT WORKING EVEN WHEN A PERSON(200 LB) PERSON WAS SITTING ON IT. THE PERSON FORGOT TO WEAR THE SEATBELT. BUT NO WARNING WAS PROVIDED FOR SEATBELT. THE PASSENGER AIRBAG LIGHT SHOWED IT WAS OFF TOO.

WHILE I WAS TOLD THAT THIS HAD HAPPENED PREVIOUSLY IN THE VEHICLE (AROUND JUNE 22, 2015), I EXPERIENCED IT ON 7/6/15. I WAS TRAVELING ON THE HIGHWAY AT @ 68 MPH. I SLOWED TO TAKE AN OFFRAMP LEFT ONTO A CONNECTOR AND PRESSED THE ACCELERATOR TO REGAIN SPEED. THERE WAS NO RESPONSE; THE ACCELERATOR HAD NO POWER--EVEN WHEN PRESSED TO THE FLOOR. THE CAR BEGAN TO LOSE SPEED. IT WAS A BUSY TIME OF DAY, AND THERE WAS A CAR BEHIND ME. I TOOK MY FOOT OFF THE ACCELERATOR AND PRESSED IT AGAIN; THIS TIME IT WAS RESPONSIVE. IN ADDITION TO THE LOSS OF POWER, THE CAR 'HITCHED' AS I WAS DRIVING AND BRAKING, AND THE ABS AND TRACTION CONTROL LIGHTS CAME ON. THIS HAPPENED MULTIPLE TIMES AFTERWARDS--NOT JUST ON TURNS. ON 7/7, I CALLED NISSAN SERVICE. I DID NOT DRIVE THE CAR AGAIN UNTIL THEY FIT ME IN (THURS., 7/9). THE DRIVE TRAIN IS STILL UNDER WARRANTY, AND I WAS INFORMED THAT THERE WAS A CRT REPROGRAMMING RECALL THAT NEEDED TO BE DONE, BUT IT HAD NOTHING TO DO WITH WHAT WAS HAPPENING, SO THEY WOULD RUN MULTIPLE DIAGNOSTICS AT $125 OR MORE A PIECE. AFTER MULTIPLE DIAGNOSTICS AND A TECHNICIAN DRIVING MY CAR 44 MILES, SERVICE "COULD NOT DUPLICATE CONCERN," DID NOT KNOW OF ANY LIKE PROBLEMS WITH THE CAR, HAD PERFORMED THE RECALL, AND SENT ME HOME AT NO CHARGE (?) ON 7/10. AFTERWARDS, I DID NOT DRIVE THE CAR FOR SEVERAL DAYS. ON 7/16, IT SEEMED SAFE, AND MY DAUGHTER WAS DRIVING WITH ME IN THE PASSENGER SEAT. IT HAPPENED AGAIN--ON A BUSY ROAD! THE ABS AND TRACTION CONTROL LIGHTS CAME ON TOO. WE STOPPED; I TOOK A PICTURE, IMMEDIATELY EMAILED IT TO SERVICE, & SWITCHED DRIVERS. THERE'S NO RESPONSE YET. NISSAN ONLINE FORUMS ARE FULL OF 2013 PATHFINDER (AND NISSAN CRT MODEL) OWNERS EXPERIENCING THE EXACT SAME PROBLEMS, BEING TOLD SIMILAR THINGS, AND HAVING TRANSMISSIONS (CRT) REPLACED BUT IT HAPPENING AGAIN. NISSAN WON'T ACKNOWLEDGE WHAT SEEMS TO BE A WIDESPREAD PROBLEM WITH THE CRT & THIS MODEL.

TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE FRONT SEAT PASSENGER AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO STATED THAT FAILURE OCCURRED WITH A FRONT SEAT PASSENGER. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

THE RECALL FOR THE FRONT PASSENGER AIRBAG LIGHT INDICATING THAT THE AIRBAG IS NOT ARMED WAS PERFORMED IN 2014. I NEVER HAD AN ISSUE WITH THIS LIGHT UNTIL AFTER THE RECALL WAS PERFORMED. SINCE THEN, IT OCCURS PERIODICALLY FOR SEVERAL MINUTES, DESPITE A PASSENGER OF FROM 80 LBS TO 215 LBS. I TELL THEM TO SIT BACK HARDER OR LIFT THEIR BUTT UP AND SIT DOWN AGAIN TO SEE IF THE LIGHT GOES OFF. SOMETIMES IT DOES WITH THE HEAVIEST PASSENGERS, BUT NOT WITH THE LIGHTEST. THIS IS VERY INTERMITTENT AND THE DEALER REPS CAN NEVER DUPLICATE THE PROBLEM. I SUSPECT THE ISSUE IS IN THE SENSORS IN THE SEAT, BUT WHO KNOWS? OBVIOUSLY, THERE ARE MANY OTHER PATHFINDERS WITH THE SAME ON-GOING PROBLEM AND THIS NEEDS TO BE FIXED BECAUSE WE DON'T KNOW IF THE AIRBAG IS REALLY INOPERATIVE OR WHETHER IT WILL WORK DESPITE THE LIGHT. I DON'T WANT TO FIND OUT EITHER! FORTUNATELY, I DRIVE CAREFULLY.

IN MAY 2014, THERE WAS A NHTSA RECALL(14V-138) FOR THE OCS SYSTEM THAT "IN THE AFFECTED VEHICLES, THE OCS SOFTWARE MAY INCORRECTLY CLASSIFY THE PASSENGER SEAT AS EMPTY WHEN IT IS OCCUPIED BY AN ADULT." AS A RESULT OF THIS SAFETY ISSUE, THE POSSIBILITY OF FAILURE OF THE AIRBAG TO DEPLOY INCREASES THE RISK OF INJURY TO THE PASSENGER. MY NISSAN PATHFINDER, PURCHASED JUNE 2013 AT AIRPORT NISSAN IN CLEVELAND, OH, WAS SERVICED FOR THIS RECALL IN JUNE 2014; HOWEVER, THE SAFETY ISSUE WAS NOT RESOLVED BY THE SOFTWARE REPROGRAMMING AND THIS ISSUE CONTINUES IN MY VEHICLE TO THIS DAY. MY CAR HAS BEEN IN FOR SERVICE 9 TIMES RELATED TO THIS ISSUE AS THIS SAFETY CONCERN WAS REPORTED BEFORE THE RECALL WAS ISSUED, FIRST REPORTED FEBRUARY 2014. THE AIRPORT NISSAN SERVICE DEPT HAS REPLACED THE AIRBAG CONTROL UNIT, REPLACED THE SEAT FRAME, REPLACED BOTH SENSORS, ENSURED PROPER TORQUEING AND COMPLETED ZERO POINT CALIBRATIONS PER THE SERVICE WRITE UPS AND DIRECTION OF NISSAN CORPORATE. A COMPLAINT WAS FILED WITH NISSAN NORTH AMERICA AND NISSAN REGIONAL DIAGNOSTIC TROUBLESHOOTER, BILL MCRAY WAS SENT TO TEST MY VEHICLE. THE ISSUE COULD NOT BE REPRODUCED DURING TESTING AND NO CODES SHOWED ON THE SYSTEM. HOWEVER, I HAVE VIDEO OF THE LIGHT ON WHILE A PASSENGER IS IN THE SEAT FROM EARLY 2014 UP TO JULY 2, 1015. NISSAN CONSUMER AFFAIRS DEPT RULED THAT THEY WERE NOT IN A POSITION TO BUY BACK MY CAR AND BECAUSE MY CAR IS STILL IN WARRANTY, THEY WOULD NOT OFFER ASSISTANCE IN PURCHASING A NEW PATHFINDER; EVEN THOUGH THEY HAVE NOT OFFERED ANY OTHER POSSIBLE SOLUTIONS TO FIX THE SAFETY CONCERN. A CERTIFIED LETTER WAS SENT JUNE 17, 2015, REQUESTING ASSISTANCE, TO NISSAN NORTH AMERICA - MR. FRED DIAZ, SR. VP SALES & MARKETING AND OPERATIONS, AND MR. JOSE MUNOZ, EXECUTIVE VP, WITH AN EMAIL COPY ALSO SENT. A FOLLOW UP PHONE CALL TO THE EXECUTIVE LINE WAS MADE JUNE 30, 2015 WITH STILL NO RESPONSE RECEIVED.

WHILE DRIVING, VEHICLE LOOSES POWER, ACCELERATION, PRESSING ON GAS AND NOTHING HAPPENS, SHIFT CAR TO NEUTRAL AND PRESS ON GAS AND RPM"S GO UP, SHIFT BACK TO DRIVE, PRESS ON GAS AND RPM'S DON'T MOVE, VEHICLE DOES NOT GO. ALL THE TIMES THAT IT HAS HAPPENED WE HAD TO COAST EITHER TO THE SIDE OF ROAD, OR TO NEXT LIGHT. THIS IS A REAR END COLLISION WAITING TO HAPPEN, THIS IS DEFINITELY A SAFETY ISSUE!!! TOOK CAR TO NISSAN DEALER, BUT SINCE CAR DID NOT DETECT ANY ERROR CODES, DEALERSHIP WAS UNABLE TO FIND FIX, BUT THERE IS DEFINITELY SOMETHING WRONG WITH CAR, HTTP://WWW.CARCOMPLAINTS.COM WENT UNTO THIS SITE AND FOUND MORE THAN 100 COMPLAINT SIMILAR TO MINE, ABOUT CAR LOOSING POWER. SOMEBODY HAS TO LOOK INTO THIS BEFORE SOMEONE GETS SERIOUSLY HURT OR DIES. THIS IS MY WIFE'S CAR AND I HAVE A 3YR OLD AND A 2YR OLD THAT SHE DRIVES AROUND, PLEASE, SOMEONE LOOK INTO THIS. *TR