2013 NISSAN PATHFINDER Complaints

TL* THE CONTACT OWNS A 2013 NISSAN PATHFINDER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH AND MAKING A TURN, THE VEHICLE FAILED TO ACCELERATE OVER 25 MPH. THE CONTACT MENTIONED THAT THE BRAKE PEDAL NEEDED TO BE DEPRESSED PRIOR TO DEPRESSING THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE AND TCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

BACK IN JUNE 2013 WE FOUND THAT THE PASSENGER AIRBAG LIGHT WOULD INDICATE THE PASSENGER AIRBAG WAS OFF EVEN IF AN ADULT OVER 5 FOOT 4 INCHES AND OVER 150 LBS WITH SEAT BELT ON WAS IN THE PASSENGER SEAT SPORADICALLY. WE TOOK IT TO THE DEALERSHIP BECAUSE THERE WAS A RECALL FOR 2013 PATHFINDERS, ACCORDING TO OUR DEALER OURS WAS NOT INCLUDED THOUGH EVEN THOUGH THE LIGHT WOULD COME ON. THEY SAID BECAUSE THEY COULD NOT REPRODUCE THE ISSUE (THEY TRIED A FEW TIME) AND THAT THEY WOULD NOT FIX IT, BUT THAT THEY DID PERFORM A RE-CALIBRATION ON IT. A YEAR LATER I GOT NOTICE THE RECALL HAD BEEN EXPANDED TO INCLUDE MY PATHFINDER SO I TOOK IT BACK IN AND THEY SAID THEY PERFORMED THE RECALL HOWEVER A WEEK LATER WE GOT THE WARNING AGAIN THAT THE AIRBAG WAS OFF SO THE PROCEDURE THEY DID, NOT FIX OUR ISSUE. I CONTACTED NISSAN CORPORATE AND WAS ASSURED BY [XXX] THAT THEY KNEW THAT THE RECALL WORK DID NOT ALWAYS FIX IT BUT THEY HAD INFORMATION THEY WERE NOT GIVING TO THE DEALERS THAT HE COULD DISCUSS WITH THEM TO FIX IT. I WAS GIVEN CASE NUMBER [XXX] AND I TOOK IT BACK IN ON NOVEMBER 16TH. WE DROPPED IT OFF AND THAT DAY THEY TOLD US NO WORK WAS TO BE PERFORMED BECAUSE THEY COULD NOT RECREATE IT. I INFORMED HIM THAT BACK IN EARLY NOVEMBER THE LIGHT CAME ON AGAIN AND THAT IT WAS SPORADIC AND THE DEALERSHIP ADVISED THEY COULD DO NOTHING. I GAVE THEM [XXX] INFO WITH NISSAN AND NEITHER HIM NOR I COULD GET A HOLD OF HIM THAT WEEK SO I PICKED THE CAR BACK UP AND CONTACTED NISSAN CORPORATE AND WAS GIVEN THE RUN AROUND AFTER BEING GIVEN A NEW CASE NUMBER OF [XXX]. THE BOTTOM LINE IS A RECALL FOR MY CAR HAS BEEN MANDATED BY NHTSA, BUT WHAT WAS PERFORMED ON MY VEHICLE DID NOT WORK AND NISSAN IS NOT FIXING IT OR EVEN TRYING TO WORK WITH ME. I DO HAVE PHOTO PROOF THAT THERE IS STILL AN ISSUE AND THAT THE AIRBAG OFF LIGHT ILLUMINATES EVEN WHEN IT SHOULD NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE IN THE COURSE OF NORMAL HIGHWAY DRIVING, THE RADIO CONTINUES TO CHANGE CHANNELS, COMPLETELY UMPROMPTED. IT WILL NOT SWITCH TO A NEW PRESET, IT WILL ADJUST UP OR DOWN ON THE DIAL. FOR EXAMPLE, IF I HAVE THE RADIO ON 94.9, IT WOULD ADJUST ON ITS OWN TO 95.3. THIS IS HAPPENING MORE AND MORE FREQUENTLY. *JS

OFTEN TIMES WHILE ACCELERATING FROM A STOP, OR AFTER A TURN, I WILL STEP ON THE GAS PEDAL AND FEEL THE CAR SHUDDER, OR HESITATE. *JS

BOUGHT THIS VEHICLE ADVERTISED AS "NEW" HOWEVER STARTED HAVING MULTIPLE ISSUES WITHIN THE FIRST FEW DAYS. THE FUEL GAUGE WOULD READ "0" MILES REGARDLESS OF HOW MUCH THE FUEL TANK WAS FILLED, AND THE TRANSMISSION STARTED SLIPPING THE 4TH DAY. I WOULD BE DRIVING ALONG AT ANYWHERE FROM 30-55 MPH WHEN THIS WOULD HAPPEN. TOOK IT BACK TO THE ORIGINAL DEALER FOR REPAIR, WHO REFUSED TO PUT IT IN THE SHOP AND CHECK IT OUT, SO I TOOK IT TO ANOTHER DEALER WHO SAID THAT THEY WERE UNABLE TO REPRODUCE THE DEFECTS IN THE SHOP. I TOOK IT BACK MULTIPLE TIMES FOR THE SAME ISSUES AND THEY ENDED UP PUTTING MORE MILEAGE ON THE VEHICLE THAN I DID IN THE FIRST 3 WEEKS WITH CONTINUOUS "INABILITY TO REPRODUCE RESULTS," HOWEVER, AS SOON AS I WOULD LEAVE THE SHOP TO GO HOME THE TRANSMISSION WOULD SLIP AND THE CAR WOULD DECELERATE ALMOST TO A STOP AND THEN LUNGE AGAIN WHEN IT WOULD KICK BACK IN. THE FUEL GUAGE CONTINUED TO READ ZERO AT FILL UPS, VERY FRUSTRATING. I CALLED NISSAN CONSUMER AFFAIRS WITH NO REAL PROGRESS. THE DEALER REFUSED REPAIR PRINTOFFS AS WELL, SO I REALLY DON'T KNOW WHAT THEY DID TO THE VEHICLE WHILE IT WAS IN THE SHOP. *JS

THIS IS AN ONGOING INTERMITTENT PROBLEM. IT HAS RE-OCCURRED IN OCTOBER AND AGAIN YESTERDAY, DECEMBER 2,2014. I WAS SITTING IN THE PASSENGER SEAT AND THE PASSENGER "AIRBAG OFF" INDICATOR CAME ON. WE DROVE FOR 45 MINUTES AT 55 MPH AND THAT INDICATOR LIGHT NEVER WENT OFF, MEANING THAT THE PASSENGER AIRBAG WOULD NOT DISCHARGE IN AN EVENT OF AN ACCIDENT. THE CAR WAS BROUGHT IN MANY TIMES LAST YEAR DURING THE SUMMER AND AFTER COMPLAINTS TO NISSAN CUSTOMER SERVICE A MECHANIC CAME TO EVALUATE CAR AND HE DID SOME WORK ON IT AND THE PROBLEM DISAPPEARED FOR SOME TIME. IT STARTED TO RE-OCCUR RECENTLY AND I BROUGHT IT TO NISSAN 112, WHO TOLD ME THERE IS NO PROBLEM DETECTED AND COMPUTER DID NOT THROW A CODE. I HAVE VIDEO AND PHOTOS OF THIS INDICATOR LIGHT ON WHILE I AM SITTING IN THE PASSENGER SEAT. THEY INSIST THE VEHICLE IS SAFE TO DRIVE. *JS

WHILE TRAVELING AT HWY SPEEDS (65 - 80MPH) THE HOOD OF THE PATHFINDER BEGINS TO MOVE UP AND DOWN AS THE WIND CATCHES IT. IT LOOKS LIKE IT'S ABOUT TO POP OFF AND CRASH INTO MY WINDSHIELD. THE DEALER ORR NISSAN IN CORINTH SAYS THAT THIS IS NORMAL FOR THE PATHFINDER AND THAT THERE IS NOTHING THEY CAN DO ABOUT IT. I FIND IT HARD TO BELIEVE THAT THIS IS WHAT NISSAN INTENDED WHEN PRODUCING THE NEW PATHFINDER. I HAVE A 2004 NISSAN TITAN AND IT DOES NOT HAVE THIS ISSUE AT ALL. I AM AFRAID TO TRAVEL ON THE HWY WITH THIS PATHFINDER AS I HAVE NO CLUE IF THE HOOD WILL DETACH AND CRASH INTO MY WINDSHIELD OR INTO A CAR TRAVELING BEHIND ME. THIS SEEMS TO BE A VERY SERIOUS DEFECT THAT NISSAN IS DELIBERATELY IGNORING. I HAVE REPORTED THIS ISSUE TO NISSAN CONSUMER AFFAIRS AND AM WAITING TO HEAR BACK FROM THEM. *TR

OUR 2013 NISSAN PATH FINDER HAS BEEN "SHAKING"/SHUTTERING SINCE WE BOUGHT IT. EVERY TIME WE BROUGHT IT IN FOR SERVICE THEY SAID IT WAS "NOT REPRODUCIBLE". FINALLY THE NOISE GOT SO LOUD THEY REPLACED THE TRANSMISSION. LESS THAN 2 DAYS AFTER THE TRANSMISSION WAS REPLACED. WE TRIED TO ENTER THE HIGHWAY AND THE VEHICLE REFUSED TO ACCELERATE. WE ALMOST CRASHED WITH ONCOMING TRAFFIC. THE VEHICLE THEN WOULD NOT ACCELERATE OVER 5-10 MPH AND STARTED DUMPING FLUID IN MY DRIVEWAY. I CALLED NISSAN AND THEY ASSIGNED A TECH WHO WAS SUPPOSED TO EXAMINE THE VEHICLE WITH US AND DOCUMENT THE INCIDENT. THE TECH WAS NOT AVAILABLE FOR A MONTH AND THEY PUT THE VEHICLE ON THE RACK AND "FIXED" IT WITHOUT DOCUMENTING THE ISSUE WITH US. I AM GOING TO CHECK IT OUT TODAY. HOWEVER THIS IS SUBVERSIVE AND THEY ARE ACTIVELY NOT TRYING TO DOCUMENT THE ISSUE. THIS IS A DANGEROUS VEHICLE AND NUMEROUS COMPLAINTS HAVE BEEN MADE ONLINE. *TR

THIS IS THE SECOND TIME IN A YEAR THIS SAME INCIDENT OCCURRED, ONCE IN RAIN AND NOW IN SNOW, THE HEIM JOINT TO THE WIPERS POP OFF SO THEY WILL NOT WORK WITH SNOW AND OR RAIN, I WAS TOLD IT WAS MEANT TO DO THAT SO SAVE THE MOTOR, REALLY, I ALMOST GOT KILLED BECAUSE OF THIS SO CALLED SAFETY FEATURE, I WAS ALSO TOLD THERE WOULD BE NO RECALL AND THAT THERE IS NOTHING THEY CAN DO ABOUT THE SITUATION. *TR

WHILE MAKING A RIGHT TURN THE VEHICLE STARTED TO SHUDDER, THOUGHT THE ENGINE WAS GOING TO CUT OFF, ONCE AGAIN WHILE ACCELERATING OUT OF A TURN THE CAR STARTED TO SHUDDER AGAIN. THIS IS HAPPENING ON A REGULAR BASIS NOW. BOUGHT THE CAR FROM A DEALERSHIP. GOING TO A NISSAN DEALER CAR STILL UNDER WARRANTY HOPEFULLY I CAN GET SOME RELIEF. *TR