2004 NISSAN QUEST Complaints

THERE ARE MAJOR PROBLEMS WITH THE SHIFTER/TRANSMISSION ON MY 2004 NISSAN QUEST VAN. THE PROBLEMS STARTED A FEW YEARS AGO WHEN PARKED ON A SLIGHT INCLINE AND THE VAN WOULDN'T SHIFT INTO REVERSE. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO PULL FORCEFULLY ON THE SHIFTER TO MAKE IT SHIFT. IT DID SHIFT BUT THIS HAS CONTINUED TO BE A COMMON PROBLEM. AFTER ABOUT A YEAR OF DEALING WITH THIS, THE SHIFTER STARTED TO NOT ENGAGE IN THE CORRECT POSITION INDICATED ON THE DASH AND I WOULD HAVE TO PLAY AROUND WITH IT TO GET IT TO ENGAGE IN THE CORRECT GEAR (IT LOOKED LIKE IT WAS IN DRIVE ACCORDING TO THE BASE OF THE SHIFTER, BUT WAS ACTUALLY STILL IN NEUTRAL). THERE WERE OTHER SYMPTOMS SUCH AS HAVING TO PUSH THE SHIFTER FIRMLY IN TO PARK TO REMOVE THE KEY. FAST FORWARD TO TODAY AND I FINALLY DISCOVERED WHAT HAS BEEN HAPPENING. I WENT TO SHIFT IN REVERSE ON AN INCLINE AND HAD TO VERY FORCEFULLY PULL THE SHIFTER INTO REVERSE. AFTER DOING SO, THE DASH AND THE BASE OF THE SHIFTER ARE MISMATCHED BY A WHOLE GEAR. *TR

DRIVING MY 2004 NISSAN QUEST WITH APPROX 61000 MILES AT 55 MPH ON LOCAL HIGHWAY WHEN IT SOUNDED LIKE THE SIDE OF CAR WAS HIT. I PULLED OVER AND FOUND MY PASSENGER POWER SLIDING DOOR RAIL COVER, A PIECE (~4FT BY 5 TO 8 INCHES) HAD NEARLY COMPLETELY DETACHED FROM THE CAR EXCEPT FOR BENT BACK BRACKET. I COULD NOT REMOVE (PIECE WEDGE INTO TAIL LIGHT) SO I PUSHED IT IN AS BEST AS POSSIBLE AND DROVE HOME. VERY FORTUNATE THE PIECE DID NOT DETACH COMPLETELY AND HIT THE VEHICLE BEHIND. THIS COULD HAVE CAUSED SOME SERIOUS DAMAGE, MAYBE EVEN HURT SOMEONE. I FOUND OTHER REPORTS OF THIS SAFETY/DESIGN PROBLEM OCCURRING WITH 2004 QUEST. THE METAL COVER WAS BENT, THE TAILLIGHT ASSEMBLY CRACKED AROUND THE EDGE AND SOME NASTY SCRATCHES IN THE PAINT. THIS PIECE IS ATTACHED BY SMALL PLASTIC GROMMET CLIPS THAT SEEM BRITTLE. POORLY DESIGNED SINCE THE REAR IS ATTACHED UNDER THE TAILLIGHT AND THE FRONT WITH PLASTIC CLIPS. IF THEY WOULD HAVE PUT THE METAL TAB IN THE FRONT ALSO THIS WOULD HAVE NEVER HAPPENED. TOOK IT TO THE DEALER IN KENNESAW,GA AND THEY SAID IT WOULD BE $700 TO FIX AND IT WOULD NOT BE COVERED AS A MANUFACTURES DEFECT. CALLED NISSAN CORPORATE AND THEY DRAGGED THEIR FEET FOR A FEW DAYS AND CALLED ME BACK AND SAID THEY WOULD ASSIST IN ANY WAY DUE TO BEING OUT OF WARRANTY. IT IS A REAL SHAME BECAUSE I HAVE HAD 2 NISSANS PREVIOUSLY (TRUCKS) AND I WILL PROBABLY NEVER BUY ANOTHER NISSAN. CORPORATE WAS VERY COLD AND SHORT, ZERO CUSTOMER SERVICE IN MIND. *TR

I OWNED A NISSAN QUEST 2004 3.5 SL THAT HAS 66,556 MILES, I WAS VERY HAPPY WITH THIS CAR UNTIL LAST SEPTEMBER, WHEN OUT OF THE BLUE MY NISSAN WILL BRAKE DOWN IN THE MIDDLE OF THE BELTWAY OR STALL IF I STOPPED AT A RED LIGHT OR STOP SIGN, THE ENGINE WILL DIE COMPLETELY WITH NO WARNING SIGNS, I TOOK THIS CAR TO THE DEALER PASSPORT NISSAN OF ALEXANDRIA VA FOR THE 3RD TIME YESTERDAY BECAUSE MY VAN KEEP STALLING ANY TIME I DRIVE UNDER 5MPH OR BRAKE TO A STOP. THIS AFTER I WAS TOLD FOR 2ND TIME THAT THEY FIXED THE PROBLEM IN A MESSAGE THEY LEFT ME SAYING 'WE WERE ABLE TO DUPLICATE THE PROBLEM AND FIXED, WE HAD TO RE-PROGRAM THE ENGINE IDLE, THAT IS FIXED WE DROVE IT MANY TIMES TODAY AND DEFINITELY IS FIXED'. BUT WHEN I DROVE IT BACK THE NEXT MORNING TAKING MY KIDS TO SCHOOL MY NISSAN KEPT STALLING AND GOT WORSE BECAUSE NOW THE ACCELERATOR IS SHAKING THE CAR WHENEVER I NEED TO SPEED UP. FRUSTRATED AGAIN I CALLED THE TECHNICIAN TO LET HIM KNOW WHAT HAPPENED AND HE TOLD ME THIS'THERE IS NOTHING ELSE WE CAN DO, WE CAN'T FIX THE PROBLEM, AND MY ADVISE TO YOU IS TO BUY ANOTHER CAR!!' I ALSO GOT A NOTE FROM THE SAME TECHNICIAN SAYING THIS 'NO DTC'S, WE ARE UNABLE TO DUPLOC CUSTOMER'S STALLING ISSUE. RECOMMEND TRYING ANOTHER NISSAN DEALER FOR 2ND OPINION'. MY HUSBAND ASKED THEM, WHY IN LESS THAN 24HRS THEIR MESSAGE HAD CHANGED FROM FIXED TO THIS? THEY HAVE NO ANSWERS TO THIS QUESTIONS AND SINCE IS NOT SAFE TO DRIVE I LEFT MY VAN PARKED AT THE DEALER PASSPORT NISSAN OF ALEXANDRIA VA. *TR

MY NISSAN QUEST 2004 HAS PROBLEMS WITH THE SLIDING DOOR- IT OPENS BUT CLOSES IMMEDIATELY - ALMOST TRAPPING MY 4 YEAR ONCE. ALSO, IT DOES NOT LOCK FULLY AND SO THERE IS A BEEPING SOUNDS WHEN THE VAN IS STARTED AND DRIVEN FOR A WHILE, WHEN CLOSING THE DOOR FROM THE BUTTON INSIDE, THERE WAS A NOISE AND BEEP AND IT WOULD NOT CLOSE AT TIMES UNTIL 3 OR 4 TRIALS. *TR

WE BOUGHT OUR QUEST USED FROM A HONDA DEALERSHIP IN DECEMBER 2008. WE WERE TOLD IT WAS IN VERY GOOD CONDITION. THE ELECTRIC DOORS DO NOT ALWAYS OPEN OR CLOSE WHEN WE WANT THEM TO... THEY SEEM TO HAVE A MIND OF THEIR OWN. THE PASSENGER AIRBAGS TURN THEMSELVES ON AND OFF. AFTER ONLY DRIVING IT FOR A FEW MONTHS, THE FRONT END STARTED POPPING WHEN WE WOULD TURN A CORNER. WE CHECKED THE LOWER BALL JOINTS, BEING AS THIS IS A TYPICAL CHARACTERISTIC. THERE WAS NO PROBLEM WITH THEM. WE CONTINUED TO DRIVE IT. ABOUT 3 MONTHS AGO, THE VAN STARTED SHAKING REAL BAD WHEN WE WOULD BRAKE, AND THE FRONT TIRES STARTED LIFTING TREAD. WE TOOK THE VAN TO A MECHANIC TO CHECK THE ALIGNMENT AND SOURCE OF SHAKING. HE TOLD US THE ALIGNMENT WAS FINE... NO ADJUSTMENTS WERE NEEDED. HE SAID THE POPPING WAS THE BALL JOINTS. WE BOUGHT TWO NEW BALL JOINTS, AND UPON REMOVING THE CONTROL ARM AND BALL JOINT ASSEMBLY, WE REALIZED THE PROBLEM WAS IN THE REAR BUSHING OF THE FRONT CONTROL ARM, NOT THE BALL JOINT. THE RUBBER IS ROTTED OUT. YOU CAN NOT SEE THIS PROBLEM UNTIL YOU REMOVE THE WHOLE ARM. I WAS TOLD I HAD TO HIT A CURB REALLY HARD TO BREAK THESE, BUT HAVE NOT HIT ANY CURBS HARD EVER IN THIS VAN. I FEEL THE DEALER SHOULD HAVE TO FIX THIS, SINCE I HAVE NOTICED THIS IS AN EXTREMEMLY REOCCURING PROBLEM WITH THIS YEAR/MAKE/MODEL. UPON REPLACING THE TIRES, THE NEW ONES TREADS ARE LIFTING. THEY WERE REPLACED 6 WEEKS AGO. *TR

BAD VIBRATION WHEN BRAKING, CHANGED ROTORS AND PADS ON FRONT BRAKES SEEM TO MAKE THE PROBLEM LESS BUT AFTER A PERIOD OF TIME A CLUNKING NOISE 5000 MILES WAS STARTING TO BE HEARD. CONTROL ARM BALL JOINT ON RIGHT SIDE HAD EXCESSIVE PLAY AND WAS REPLACED, BUT THAT DID NOT GET RIDE OF THE SHUDDER IN THE BRAKING SITUATION. TOLD IT WAS WARPED BRAKES, REPLACED BREAK ROTORS AND PADS 1000 MILES . STILL NO DIFFERENCE IN THE SHUDDER IS STILL THERE ROTATED THE TIRES NO DIFFERENCE IN THE SHUDDER. I HAD NEW TIRES IN THE CAR WHEN THE RIGHT FRONT WHEEL FELL OFF. NO STUD-LUGS COULD BE FOUND AND MAJOR DAMAGE TO FRONT FENDER AND BUMPER. OUR AU PAIR DRIVER REPORTED A NOISE COMING FROM SOMEWHERE BUT VISUAL INSPECTION DID NOT INDICATE WHERE THE PROBLEM WAS. CONTINUED TO DRIVE WHEN THE NOISE BECAME LOUDER PULL OFF INTERSTATE TO SHOULDER AT ABOUT 15 MPH TILE FELL OFF. BODY AND MECHANICAL WORK WILL BE DONE. TO CORRECT THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER ADVISED REPLACED THE OXYGEN SENSOR TO CORRECT THE FAILURE, HOWEVER 2 WEEKS AFTER THE REPAIR THE FAILURE RECURRED. THE CURRENT AND FAILURE MILEAGE WAS 94,000. UPDATED 12/10/10. *LJ UPDATED 12/17/10*JB

AT ONLY 85,000 MILES BOTH FRONT CONTROL ARMS NEEDED TO BE REPLACED. CAUSE OF FAILURE - THE FRONT STRUTS HAD WORN OUT, ONCE THEY WORE OUT THEY PLACED ADDITIONAL STRESS ON THE CONTROL ARMS WHICH FAILED. TOTAL BILL JUST $1,783.00. THE DEALERSHIP DID NOT SEE THIS WHEN THEY REPLACED THE BRAKES APPROX 3 WEEKS PRIOR. WE NOTICED IT, BECAUSE THE FRONT END STARTED MAKING A CRUNCHING NOISE WHEN THE BRAKES WERE APPLIED, AND I THOUGHT IT HAD TO DO WITH THE BRAKES THAT WERE JUST REPLACED. *TR

1. CHECK ENGINE LIGHT, TRANSMISSION HESITANCE, TRANSMISSION LOSS OF GEAR AND GRINDING. ALSO WHILE IN DRIVE VEHICLE WILL ROLL BACKWARDS. 2. INFREQUENT, BUT IN THREE YEARS OF OWNERSHIP A FAILURE OCCURS ONCE EVERY THREE MONTHS. 3. NO REPAIRS HAVE BEEN DONE. *TR

EXTERIOR SURFACE OF HEADLIGHT -POLYCARBONATE LENSES EXHIBITING OXIDATION AND DETERIORATION CAUSING REDUCED ROADWAY ILLUMINATION AND REDUCED TURN SIGNAL ILLUMINATION. HEADLIGHTS SHOULD BE PRODUCED WITH A COATING DURABLE ENOUGH TO PREVENT SUCH OXIDATION AND DETERIORATION OF THE POLYCARBONATE SURFACE, AT LEAST FOR THE LIFE OF THE VEHICLE. *TR