2004 NISSAN QUEST Complaints

ON 10/21/06, MY WIFE WAS DRIVING HER NISSAN QUEST ON THE FREEWAY WHEN SHE SUDDENLY HEARD THE FRONT RIGHT SIDE TIRE BLOWOUT. THE TIRE WAS TAKEN TO THE GOODYEAR DEALERSHIP WHERE IT WAS BOUGHT, AND IT WAS DETERMINED THAT THE TIRE DID NOT RECEIVE A PUNCTURE THAT WOULD CAUSE THE TIRE TO BLOWOUT. THE TIRE WAS SHREDDED ON THE OUTSIDE TIRE WALL, AND IT LOOKS AS IF IT WERE CUT. IT SHOULD BE NOTED THAT THE TIRE WAS NOT CUT BY ANY SHARP OBJECT, MY WIFE CAN ATTEST TO THIS FACT BECAUSE SHE DID NOT SEE OR NOTICE ANY DAMAGE TO THE TIRE BEFORE SHE GOT INTO THE CAR A DROVE AWAY. THE ONLY THING THAT HAS BEEN DONE TO CORRECT THE PROBLEM IS THAT THE TIRE WAS REPLACED WITH A SAME SIZE USED TIRE UNTIL THIS MATTER IS RESOLVED. *NM

BRAKING ON ANY DOWNHILL INCLINE CAUSES THE VEHICLE TO VIBRATE SEVERELY AND THE STEERING WHEEL TO SHAKE. COULD CAUSE LOSS OF CONTROL. *JB

10/04 PURCHASED A NISSAN QUEST SL MINIVAN. TIRES ON IT ARE GOODYEAR EAGLE LS2 SIZE 225/65-HR16. LATE 12/04 OR EARLY 1/05 NOT ABLE TO NAVIGATE A 15 DEGREE GRADE IN 3 INCHES SNOW. CONTACTED DEALER TO NO AVAIL. CONTACTED NISSAN. TOLD TO CONTACT GOODYEAR. GOODYEAR SAID THEY WOULD REPLACE THE TIRES WITH A BETTER TIRE, BUT IN A DIFFERENT SIZE, AS ONLY TIRE MADE IN THE ORIGINAL SIZE WAS AND IS A GOODYEAR EAGLE LS2. THIS ACTION HOWEVER HAD TO HAVE BLESSING OF NISSAN. NISSAN BALKED STATING IF I CHANGED TIRE SIZE AND ANYTHING HAPPENED THAT THEY DETERMINED WAS CAUSED BY TIRE SIZE CHANGE, THE "WARRANTY" WOULD BE VOID ON THE VEHICLE. I WAS NAIVE AND BOUGHT THIS. BUT ALL THE WHILE, THE DEALER, NISSAN AND GOODYEAR SAID THEY HAD NO SUCH PROBLEMS WITH THIS TIRE. NOW TWO YEARS DOWN THE ROAD I FIND HUNDREDS OF COMPLAINTS REGARDS THIS ISSUE AND MORE, ONE OF WHICH THE TIRES WEAR OUT PREMATURELY, AND AND "H" RATED TIRE ON A MINIVAN IS REDUNDANT. FIRST TIME THIS HAPPENED MY WIFE WAS IN HEAVY TRAFFIC. SHE COULD HAVE BEEN INJURED OR KILLED. YET NISSAN AND/OR GOODYEAR ARE NOT BEING HELD ACCOUNTABLE FOR AN ENGINEERING/DESIGN FLAW, THAT NEEDS TO BE CORRECTED. GOODYEAR SHOULD HAVE TO MANUFACTURER OTHER TIRES IN THIS SIZE AND IN AN "H" RATING SO BUYERS/OWNERS PRESENT AND PAST HAVE A CHOICE WHEN REPLACING. WE CAN GO TO A 235/60-16 IN A "T" RATED TIRE THAT HAS MUCH BETTER RATINGS THAN THE ORIGINALS AND/OR OTHER "H" RATED TIRES IN THE NEW SIZE. BUT DEALERS AND TIRE MANUFACTURERS THROUGH COLLUSION ARE TRYING TO DISCOURAGE REPLACING THESE WITH "T" RATED TIRES. INSTEAD INSISTING THEY BE REPLACED WITH "H" RATED TIRES, THAT ARE MUCH MORE EXPENSIVE, AND HAVE ONLY SIMILAR TRACTION RATINGS WITH REGARD TO HYDROPLANING, WET, LIGHT AND HEAVY SNOW THAT DO THE ORIGINALS. THE NHTSA SHOULD HAVE ALREADY BEEN ON THIS LIKE STINK ON CRAP, BUT I FAIL TO SEE ANY MENTION OF ANY SUCH INVESTIGATION ON YOUR WEB SITE. COME ON, DOESN'T OUR TAX DOLLARS PAY FOR THIS? *JB

ROTORS ARE BAD. HAD THE FRONT ONES REPLACED WHEN THE VEHICLE WAS AT 4000 MILES. AT 16000 MILES WERE WARPED AGAIN, AS WELL AS THE REAR ONES. ALL 4 WERE TURNED AND NEW BRAKE PADS PUT ON AT APPROXIMATELY 24000 MILES. AT APPROXIMATELY 29000-30000 MILES, ALL 4 WERE WARPED AGAIN. NEW ROTORS PUT ON THE FRONT ONLY(DUE TO THE OUTRAGEOUS COST OF NEW ONES), AND IT HAS NOW ONLY BEEN A FEW THOUSAND MILES AND I BELIEVE THE FRONT ROTORS ARE STARTING TO GO BAD AGAIN. *NM

PASSENGER SEAT OCCASIONALLY STAYS LIT WHEN ADULT IS IN FRONT PASSANGER SEAT. WHICH MEANS THAT THE AIR BAGS WILL NOT DEPLOY (SAFETY FEATURE FOR CHILDREN IN FRONT SEAT)SCHEDULED TO BRING CAR IN TO NISSAN.

VEHICLE STARTED OUT WITH FRONT END VIBRATIONS DRIVING HOME FROM THE DEALERSHIP. BROUGHT IN AND THEY BALANCED TIRES. PROBLEM CAME BACK, THEY THEN RESURFACED THE ROTORS, HOWEVER THE PROBLEM RETURNED AND THEY REPLACED 2 ROTORS WHEN THE VEHICLE WAS 1 YEAR OLD. THE PROBLEM HAS NOW RETURNED. I BROUGHT THE VEHICLE TO THE DEALERSHIP FOR REPAIR. I AM BEING TOLD THAT I NEED 4 NEW ROTORS AND THAT THE ROTORS ARE WARPED. THIS IS A SAFETY ISSUE THAT IS A MANUFACTURERS DEFECT AND IS ENDANGERING OUR LIVES AND OTHERS OUT THERE. THE DEALERSHIP ONLY RESURFACED THE 2 FRONT ROTORS. THEY ARE ALL STILL WARPED. MY VAN IS NOT YET 2 YEARS OLD. MANUFACTURER DOES NOT WANT TO ACKNOWLEDGE A DEFAULT. I HAVE NEVER HEARD OF CHANGING THE ROTORS ON A VEHICLE EVERY 6 MONTHS TO A YEAR. WE DO NOT WANT THERE TO BE A STATISTIC OF INJURIES OR DEATHS CAUSED BY A MANUFACTURERS DEFECTIVE BRAKING SYSTEM THAT CANNOT BE RECTIFIED. *NM

IT IS IN THE SHOP RIGHT NOW FOR ISSUES WITH HANDLING, THE LIFTGATE ARM COMING OUT OF THE DOOR, ABS, SLIP, TRACTION LIGHTS ARE ON ALL THE TIME, CRUISE CONTROL IS INOPERABLE, REAR WIPER ASSEMBLY HAS BROKEN FOR THE SECOND TIME, FRONT WASHER FLUID IS NOT WORKING. MOST NOTABLY ARE THE ISSUES WITH THE LIFTGATE AND HANDLING. WE TOOK THE VEHICLE INTO THE DEALER SEVERAL MONTHS AGO FOR BOTH ISSUES. OUR LIFTGATE WOULD NEVER OPEN ON THE FIRST TRY. THEY CHECKED INTO IT AND KEPT THE VEHICLE FOR SEVERAL DAYS. WE WERE GIVEN A RENTAL AND TOLD THEY WOULD PAY FOR IT AND IN THE END THEY CHARGED OUR CREDIT CARD FOR IT. THEY HAD A TECH FROM NISSAN FLY OUT TO LOOK AT IT. THEY INFORMED US THAT THEY WERE WAITING ON PARTS. WE PICKED UP THE VEHICLE AND NEVER HEARD FROM THEM AGAIN. THE OTHER DAY I WENT OUT TO OPEN THE DOOR. IT HAD PULLED THE MOLDING LOOSE AND I COULD SEE METAL SHAVINGS AT THE END OF THE STRUT. WE HAVE HAD IT IN WITH COMPLAINTS ABOUT THE HANDLING BEFORE. WE SUSPECTED THAT THE ROTORS WERE TO BLAME. EVERY TIME WE BROUGHT THIS UP WE WERE TOLD THAT WASN'T THE CASE. WE WERE TOLD TO REPLACE THE BRAKES TO SOLVE THE ISSUE. WE THEN REPLACED ALL FOUR TIRES. NOTHING HAS SOLVED THE PROBLEM. WHEN DRIVING ON THE HIGHWAY THE STEERING WHEEL SHAKES AND THE VEHICLE SHUDDERS WHEN THE BRAKES ARE APPLIED. IT HAS BEEN DOING THIS SINCE APPROXIMATELY 15,000 MILES. THE AC BLOW HOT IF YOU SIT FOR MORE THAN A FEW MINUTES WITH THE ENGINE RUNNING. IF YOU REV THE ENGINE, IT JUST BLOWS HOTTER. YOU HAVE TO DRIVE AROUND FOR SEVERAL MINUTES TO GET THE AC TO BLOW COLD AGAIN. WE ARE LESS THAN HAPPY WITH NISSAN'S CUSTOMER SERVICE. WE HAVE CALLED THEM SEVERAL TIMES AND EMAILED AND HAVE HAD NO RESOLUTION ON ANY COMPLAINT. WE HAVE BEEN TOLD BY THEM THAT A REP WILL CALL US AND IT HAS NEVER HAPPENED. *JB

THE AUTOMATIC SLIDING SIDE DOOR ON MY 2004 NISSAN QUEST VAN CLOSES SUDDENLY AND WITHOUT WARNING -- PINNING THE PERSON ENTERING/LEAVING THE VEHICLE, OR THE PERSON WHO IS LEANING INTO THE VEHICLE BETWEEN THE DOOR FRAME AND A CONTINUING-TO-CLOSE- DOOR. *JB

ON AUGUST 5, 2005, AFTER 16,328 MILES AND SEVERE SHAKING WHEN BRAKING, DEALER TOLD ME HE HAD TO REPLACE FRONT ROTORS. THREE MONTHS LATER, LIGHT SHAKING BEGAN AGAIN. AFTER PERIOD OF DISUSE FOR THREE MONTHS, SHAKING BECAME WORSE AND DEALER TOLD ME HE HAD TO CUT ROTORS AGAIN (NOW I REALIZED THEY WEREN'T REPLACED.) HOWEVER, HE SAID, IT WAS NO LONGER IN THE WARRANTY. IT WAS A RESULT OF MY DRIVING. I'VE HAD THREE NISSANS BEFORE THIS AND NEVER HAD A PROBLEM WITH BRAKES. ROTORS CUT TWICE IN 30,000 MILES? I DON'T THINK SO. THIS IS ONLY ONE OF THE PROBLEMS I HAVE HAD WITH THIS QUEST. *NM

2004 NISSAN QUEST, PREMATURE FAILURE OF TREADS ON TIRES, TIRES HAVE NO TREAD WARRANTY AND A MONOPOLY EXISTS ON TIRE REPLACEMENT AS IT IS A SPECIAL MADE TIRE SIZE FOR NISSAN. BASICALLY TIRES ARE WORN OUT AT ONLY 33,000 MILES. GOODYEAR APPARENTLY MADE THESE TIRES DESIGNATED AS SPORTS TIRES BUT PLACED THEM ON A MINI VAN APPARENTLY JUST FOR NISSAN IN THE SIZE 225/65/16. HAVE BEEN UNABLE TO LOCATE ANY OTHER MANUFACTURER WHO MAKES THIS SIZE SO IT APPEARS TO BE A NISSAN/GOODYEAR EXCLUSIVE AND THUS A MONOPOLY ON THESE TIRES. GOODYEAR NOR NISSAN PROVIDE ANY TREAD WARRANTY THAT I'VE BEEN ABLE TO DETERMINE. GOODYEAR SAID DIRECTLY THAT THEY DO NOT PROVIDE A TREAD WARRANTY ON THIS TIRE. GOODYEAR INDICATES EXPECTED LIFE SPAN TO ONLY BE ABOUT 30,000 MILES. THIS WAS NOT INDICATED WHEN VEHICLE WAS PURCHASED AND NOT WHAT YOU WOULD EXPECT AS NORMAL TO REPLACE TIRES EVERY YEAR TO EVERY YEAR AND A HALF AT A COST OF OVER $700. I HAVE BEEN UNABLE TO GET NISSAN NORTH AMERICA HEADQUARTERS TO COMMUNICATE TO ME ANY INFORMATION AND LOCAL NISSAN DEALERS ARE ALSO SOMEWHAT CONFUSED OVER THE SIZE. CONSUMERS WHO EXPECT TIRES TO LAST A REASONABLE AMOUNT OF TIME UNDER GOOD DRIVING CONDITIONS DO NOT GET REASONABLE EXPECTATIONS OUT OF THESE TIRES AND MUST RETURN TO NISSAN/GOODYEAR FOR HIGH COST REPLACEMENTS FOR LOW QUALITY TIRES. *NM