2004 NISSAN QUEST Complaints
View complaints related to 2004 NISSAN QUEST. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2004 NISSAN QUEST. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 NISSAN QUEST- FORT MILL, SC
A "SAFETY FEATURE" OF THE VAN IS A HUGE HAZARD TO MY CHILDREN. MY UNDERSTANDING IS THAT WHEN THE ELECTRIC DOOR SHUTS, IT IS NOT SUPPOSED TO CLOSE IF SOMEONE (A CHILD IS IN THE WAY). I AM A 6 FOOT 9, 270-POUND MAN, AND IF I AM IN THE WAY, THE SLIDING DOOR PHYSICALLY MOVES AND CRUSHES ME AGAINST THE FRAME BEFORE IT OPENS BACK UP. I HAVE BEEN TOLD ON THREE SEPARATE OCCASIONS THAT THIS IS THE WAY THE DOOR IS DESIGNED AND THERE IS NOT A FIX REQUIRED FOR THIS PROBLEM. THIS SEEMS TO BE AN OBVIOUS DESIGN FLAW AND HARD TO UNDERSTAND SINCE THE TRUNK STOPS CLOSING AND BOUNCES BACK UP IF YOU EVEN TAP IT WHILE IT IS CLOSING. THE TOYOTA AND HONDA VANS BOUNCE RIGHT BACK IF TOUCHED WHILE WHILE TRYING TO CLOSE. NISSAN IS MARKETING THIS CAR TO BE "MOM FRIENDLY" HOWEVER IT IS FAR FROM IT IF IT PLACES OUR CHILDREN AT RISK OF BEING CRUSHED.
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- FREDERICKSBURG, VA
(1) THERE WERE NO EVENTS LEADING UP TO THE FAILURE. (2) AM RADIO RECEPTION IS TERRIBLE, HIGH STATIC EVERYTIME YOU RUN OVER A BUMP IN THE ROAD. (3) THE FIRST DEALER COULD NOT REPLICATE THE PROBLEM, THE SECOND DEALER FOUND LOOSE GROUND WIRES FOR THE AM ANTENNAE, BUT HAD NOT ORDERED THEM UNTIL A DETERMINATION COULD BE MADE IF IT WAS UNDER WARRANTY.
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- FREDERICKSBURG, VA
(1) A SCREW FELL OUT WHEN I OPENED THE SUNGLASS HOLDER. I DID NOT KNOW WHAT IT CAME FROM AT THE TIME. (2) THE MAPLIGHT ASSEMBLY, WHICH INCLUDES THE SUNROOF CONTROLS, THE TWO POWER SLIDING DOOR CONTROLS, AND THE REAR HATCH CONTROL, FELL FROM THE ROOF WHILE CROSSING RAILROAD TRACKS. THE MAPLIGHT ASSEMBLY WAS HANGING IN MIDAIR BY THE WIRES, SWINGING WILDLY, AND BLOCKING THE VIEW OF THE ROAD AS I WAS CROSSING THE RAILROAD TRACKS. UPON EXAMINATION, THE PLASTIC AROUND ONE SCREW HAD CRACKED APART, SEPARTING THE SCREW FROM THE ASSEMBLY, AND THE SECOND SCREW HAD JUST FALLEN OUT. (3) I TOOK THE VEHICLE BACK TO POHANKA AND THEY REPLACED ONE SCREW AND PUT A WASHER AND A DIFFERENT SCREW FOR THE OTHER CONNECTION. THEY DID NOT REPLACE THE MAPLIGHT ASSEMBLY, JUST PUT TWO DIFFERENT SCREWS AND A WASHER TO REATTACH THE MAPLIGHTS.
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- FREDERICKSBURG, VA
1ST OCCURENCE: AUG 4, 2003 (1) THERE WERE NO EVENTS LEADING UP THE FAILURE. (2) THE FAILURE WAS THE AUTOMATIC TRANSMISSION RELEASE BUTTON/SELECTOR BUTTON DISINTERGRATED FOUR DAYS AFTER PURCHASING THE BRAND NEW VECHICLE. WE HAD DRIVEN 800 MILES, AND UPON TRYING TO SHIFT FROM DRIVE INTO PARK THE BUTTON FELL APART. THE CONSEQUENCE WAS THE INABILITY TO SHIFT OUT OF PARK, UNLESS WE USED A PIECE OF PLASTIC TO PUCH THE SPRING BACK AND WE WERE ABLE TO DRIVE BACK TO THE DEALERSHIP, WHICH WAS ONLY 1/2 MILE AWAY WHEN THE FAILURE OCCURED. (3) POHANKA NISSAN OF FREDERICKSBURG, WHERE WE HAD PURCHASED THE VEHICLE, REPLACED THE PART. 2ND OCCURENCE: APPROX. JULY 2004 (1) ONCE AGAIN, THERE WERE NO EVENTS LEADING UP TO THE FAILURE. (2) THE BUTTON ONCE AGAIN BROKE APART, THIS TIME WHEN DEPRESSING THE BUTTON TO SHIFT FROM PARK INTO DRIVE. THERE WAS A LARGE ENOUGH PIECE OF PLASTIC LEFT TO ALLOW THE CAREFUL PUSHING OF THE SPRING AND WE WERE ABLE TO DRIVE BACK TO POHANKA NISSAN OF FREDERICKSBURG. (3) THE BUTTON WAS ONCE AGAIN REPLACED BY POHANKA NISSAN. [THE BUTTON WAS REPLACED AGAIN UNDER NISSAN REPAIR BULLETIN JUNE 2005 BY COWLES NISSAN OF WOODBRIDGE -- THIS IS THE THIRD REPLACEMENT, EVEN THOUGH IT HAD NOT BROKEN] 3RD OCCURENCE: 4 JULY 2005 (1) FOR ABOUT FOUR DAYS BEFORE THE FAILURE, THERE WAS GREAT DIFFICULTY IN SHIFTING FROM DRIVE INTO PARK, IT WOULD STOP AT REVERSE. AFTER SOME WIGGLING IT WOULD EVENTUALLY SHIFT INTO PARK. (2) WHEN PULLING INTO A GAS STATION, WE ONCE AGAIN WERE HAVING PROBLEMS SHIFTING FROM DRIVE INTO PARK, AND AFTER TRYING TO WRIGGLE THE SHIFTER, THE ENTIRE SHIFTER LEVER CAME OUT OF THE CONSOLE IN MY HAND. THE VEHICLE WAS STILL IN REVERSE. WE GENTLY REPLACED THE SHIFTER INTO THE CONSOLE, AND WAS ABLE TO MOVE THE VEHICLE INTO PARK.
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- DOWNEY, CA
DT: CALLER HAS HAD VAN FOR A LITTLE OVER A YEAR AND IN NOVEMBER 2004 THE BRAKES STARTED MAKING A NOISE AND VAN WOULD NOT RESPOND TO GIVING IT GAS. CALLER STATED THE RPMS REVVED, BUT THE VAN WOULD NOT ACCELERATE. THE CALLER SAID HER HUSBAND HIT THE BRAKE AND THE STEERING WHEEL SHOOK. THE BRAKE ROTORS WARPED AND THE AXLE NEEDED TO BE REBUILT. THE TRANSMISSION SHIFT UNIT ALSO NEEDED TO BE REPLACED. DEALER REPLACED THE ROTORS AND THEY WERE REBUILDING THE AXLE AND REPLACED TRANSMISSION SHIFT UNIT. MANUFACTURER HAS BEEN CONTACTED. THE CALLER WAS WAITING FOR THEM TO CALL HER BACK.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 NISSAN QUEST- VILLANOVA, PA
DT: 2004, NISSAN QUEST HAS 4 WINDOWS ON THE ROOF AND THEY LEAK. CONSUMER TOOK VEHICLE BACK TO DEALER FOUR TIMES AND THEY REFUSED TO FIX IT.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 NISSAN QUEST- DUBLIN, OH
I HAVE A 2004 NISSAN QUEST WHICH HAD A RECALL TO FIX A PROBLEM WHERE THE FRONT PASSENGER AIRBAG SENSOR WOULD CAUSE AN AIRBAG TO STILL DEPLOY EVEN IF A CHILD WAS SITTING IN THAT SEAT. AFTER THE RECALL WAS PERFORMED, MY "PASSENGER AIRBAG DISABLED" INDICATOR REMAINS ON EVEN WITH AN ADULT (WEIGHT 105LBS) IN THE PASSENGER SEAT. WE HAVE BROUGHT THIS TO THE DEALERSHIP AND THEY REPORT THAT THE MANUFACTURER SAYS THIS IS HOW IT IS INTENDED TO WORK AND THEY WILL DO NOTHING TO FIX THE PROBLEM. THE SAFETY OF MY WIFE IS AT RISK WHEN I DRIVE THIS VEHICLE SINCE THE AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT WHEN SHE IS RIDING IN THE PASSENGER SEAT.
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- DUBLIN, CA
SUN VISOR ON 2004 NISSAN QUEST IS NOT FOLDING ALL THE WAY TOWARDS TO WIND SHIELD. WHAT HAPPENS, LEFT SIDE OF THE VISOR MADE INCORRECTLY AND IT IS CATCHING THE SIDE COLUMB OF THE VEHICLE AND CONSEQUENTLY IT STAYS ALMOST IN THE MIDDLE. THIS IS A GREAT SAFETY CONCERN AND IT DOESN'T WORK WHEN SUN SHINES FROM THE FRONT SIDE
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- FRANKFORT, KY
MY NISSAN QUEST (2004) HAS HAD MULTIPLE PROBLEMS. THE PASSENGER DOOR HAS BEEN REPAIRED 6 TIMES AND IS STILL NOT FUNCTIONING CORRECTLY. I HAVE A TERRIBLE VIBRATION UPON ACCERLERATION. I NOW HAVE A SHAKING SENSATION WHEN BRAKING, AND MY ENTIRE STERO SYSTEM IS FAILING.
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- HILO, HI
CONSUMER EXPERIENCING DELAYS IN HAVING THE RECALL REPAIRS PERFORMED ON THE 2004 NISSAN QUEST.*MR THE CONSUMER RECEIVED 2 RECALL IN THE LAST 6 MONTHS. THE LAST ON WAS RECEIVED JANUARY 2005 BUT THE DEALER HASN'T CONTACTED THEM TO BRING THE VEHICLE IN TO CORRECT THE PROBLEM DUE TO LACK OF PARTS.
Source: CONSUMER LETTER