2004 NISSAN QUEST Complaints

PASSENGER AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. BILL RAY NISSAN OF LONGWOOD, FLORIDA IS UNWILLING TO FIX.

SECOND ROW BUCKET SEAT CAUGHT MY RIGHT RING FINGER IN THE FORWARD/BACK MECHANISM. MY FINGER WAS NEARLY SEVERED AT THE FINGERNAIL WHICH RESULTED IN A BROKEN BONE IN THE TIP OF MY FINGER AND 3 STITCHES IN THE EMERGENCY ROOM. *AK

RE: MY 2004 NISSAN QUEST-HAVE HAD SAME PROBLEM RECUR FOR ALMOST 1 YR & DEALER HAS NOT FIXED IT IN 5 TRIES. ON 7/21/04, BROUGHT MY VAN IN FOR SERVICE 'CAUSE AN ALARM BEEPER WOULD GO OFF RANDOMLY WHEN DRIVING-COMES FROM REAR POWER LIFTGATE. BESIDES THE CONSTANT BEEPING, AT TIMES THE LIFTGATE WILL NOT OPEN, ALSO WHEN OPEN THE LIFTGATE WILL NOT CLOSE USING THE POWER BUTTONS-THEN LIFTGATE NEEDS TO BE SHUT MANUALLY. AT MY 7/21/04 SERVICE APPT, THE DEALER ORDERED A PART THAT WOULD BE INSTALLED LATER TO FIX BEEPING. PICKED THE VAN UP ABOUT 4:30 PM, GOT GROCERIES, PICKED UP DAUGHTER & DROVE HOME. ON THE WAY THE VAN WAS BEEPING ALL THE WAY WHEN SUDDENLY A FLASHING WARNING LIGHT CAME ON THAT SAID "WARNING LIFT GATE OPEN". I PANICKED THINKING MY LIFT GATE WAS ABOUT TO FLY OPEN. I PULLED OVER CONFUSED BECAUSE LIFTGATE WAS NOT OPEN. I PUSHED INTERIOR CONTROL FOR LIFT GATE BUT LIFTGATE DID NOT OPEN. THINKING I WAS TEMP. OK, I SLOWLY DROVE HOME W/ FLASHING WARNING SIGNAL ON WHOLE TIME. WHEN I GOT HOME-TRIED TO OPEN LIFTGATE. IT WOULDN'T BUDGE-NOT W/ POWER CONTROLS INSIDE VAN NOR KEY FOB. IT WOULDN'T OPEN MANUALLY EITHER. AT THAT POINT, I WAS AFRAID TO DRIVE VAN ANY FURTHER. WAS WELL AFTER 5 PM & THE SERVICE DEPT WOULD BE CLOSED BUT I CALLED THEM ANYWAY. I TALKED TO JOHN NELSON, SALES MGR & EXPLAINED WHAT HAPPENED. TOLD HIM I WAS AFRAID TO DRIVE VAN BECAUSE OF WARNING LIGHT BUT CAN'T SEEM TO OPEN/CLOSE DOOR EITHER. HE ASSURED ME THAT VAN HAS "SAFETY MECHANISMS" THAT WOULD PREVENT DOOR FROM FLYING OPEN WHILE DRIVING. I TOLD HIM THAT IT WAS HARD TO BELIEVE VAN WAS SAFE WHEN IT SEEMED WARNING LIGHTS WERE MALFUNCTIONING. SINCE 7/21/04 THE WARNING LIGHT HAS NOT COME ON AGAIN. BUT THE PROBLEM THAT PRECEDED THE WARNING LIGHT-THE CONSTANT BEEPING-STILL HAPPENS ALL THE TIME, BUT ONLY WHEN IT'S WARM. SINCE I LIVE IN WI NOV 04-MAR 05 WAS PROBLEM FREE. DON'T KNOW IF DOOR WILL REALLY FLY OPEN, BUT I KNOW QUEST ALREADY HAD RECALL FOR SIMILAR PROBLEM-SLIDING DOORS NOT LATCHING IN SUB-40 WEATHER. *JB

WHILE DRIVING THROUGH A CONSTRUCTION SITE VEHICLE DROVE OVER AN ORANGE TRAFFIC CONE. IN THE PROCESS, IT PULLED DOWN A WIRE FROM UNDER THE VEHICLE, CAUSING IT TO SHUT DOWN. OWNER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT WHAT WAS BEING EXPERIENCED WAS NOT A MECHANICAL DEFECT, AND THERE WAS NOTHING THEY COULD DO. *AK THE CONSUMER BELIEVES A RECALL SHOULD BE INITIATED THAT WOULD PROVIDE PROTECTION FOR THE WIRING UNDER THE VEHICLE. *NM

COMPLAINT REGARDING 2004 NISSAN QUEST TOW PACKAGE AND WIRING DESIGN FLAW.*MR THE CONSUMER STATED THE DIRECTIONAL LIGHTS ONLY BLINKED ONCE WHEN A TRAILER WAS CONNECTED TO AN AFTER MARKET WIRING HARNESS. THE DEALER INFORMED THE CONSUMER THAT THEY DID NOT KNOW THE TOW PACKAGE NEEDED TO BE ORDERED FROM THE FACTORY. *JB

THE AUTOMATIC POWER SLIDING DOOR WOULD NOT REOPEN AS THE PASSENGERS WERE GETTING INTO THE VEHICLE. THE DOOR SENSOR FAILED TO REOPEN THE DOOR. THE VEHICLE HAD BEEN TO THE DEALER ON FOUR OCCASIONS AND VARIOUS REPAIRS WERE MADE, BUT THE PROBLEM RECURRED. *AK THE DEALER SUGGESTED THAT THERE WAS NO ADJUSTMENT AVAILABLE FOR THE AUTOMATIC REVERSING MECHANISM. THE CONSUMER STATED THAT THE HIGHER ON THE DOOR ONE'S ARM, HAND AND SHOULDER WOULD MAKE CONTACT, THE HARDER IT WAS TO REVERSE THE DOOR. *SC *JB

NHTSA RECALL CAMPAIGN 04V186000 CONCERNING POWER SLIDING DOORS. ITHAS BEEN OVER SIXTY DAYS AND THE DEALER DOES NOT HAVE THE PARTS AVAILABLE.*AK

WE REPRESENT A GENTLEMAN THAT PURCHASED A 2004 NISSAN QUEST MINIVAN. WHILE SITTING IN THE MIDDLE BUCKET SEAT, HE ATTEMPTED TO SLIDE THE SEAT BACK TO SHOW HIS FAMILY HOW TO DO IT. IN RAISING THE LEVER ON THE SIDE OF THE SEAT, THERE IS AN EXTREMELY LARGE OPENING (WHERE THE NATURAL CURVATURE OF AN ADULTS FINGERS 'FIT') WHICH ACTS AS A VICE. HE ENDED UP WITH A SEVERED FINGER TIP. APPARENTLY THE 2005 MODEL HAS BEEN 'CHANGED.' HOWEVER, THE 2004 IS THE SAME ON EVERY ONE THAT I SEE. IT CAN BE DEMONSTRATED BY PUTTING A PENCIL IN AND SLIDING THE SEAT BACK. IT OBVIOUSLY SNAPS IN HALF WITH EASE. IT IS A VERY DANGEROUS CONDITION. UNKNOWN IF ANY OTHER INJURIES TO OTHER INDIVIDUALS REPORTED.*AK

NISSAN QUEST 2004 ROCK PLATE, WHICH GUARDS THE ENGINE HAD ALMOST COMPLETELY DETACHED. *BF IT WAS ONLY BEING HELD BY A PLASTIC SCREW. *JB

VAN RIGHT AUTO SLIDING DOOR FLEW OPEN ON MY 3 CHILDREN GOING 50MPH 11 YR. OLD SON HAD TO HOLD DOOR CLOSED WITH HIS BODY AND FEET UNTIL SAFELY STOP. DOOR GOING BACK AND FORTH, WOULD NOT STAY CLOSED, WOULD NOT STAY OPENED!!! DEALERSHIP HAD TO UNHOOK BATTERY TO GET THE DOOR TO DISENGAGE! SAID PROBABLY MINOR PROBLEM. CONTACTED SALES DEPT - PROBLEMS FROM 1ST WEEK WITH VAN. NO CONTACT FOR SEVERAL DAYS, CONTACTED THEM. WOULD BE A WEEK OR TWO TO REPLACE PART. NO CALL AGAIN. CALLED THEM 4TH WEEK. SERV. DEPT. SAID NEW BULLETIN (NOT A RECALL) DID NOT HAVE REPLACE. PART. WHEN PICKED UP IN SUMMER BEGAN TO HAVE MAJOR RATTLING IN SIDE DOORS, REAR DOOR, 2ND & 3RD ROW SEATS. TOOK BACK TO DEALERSHIP, DID SOME ADJUSTMENTS NEEDS BODY SHOP WORK, TO SET UP APOINTMENT. NO CALL. DOOR CAME OPEN AGAIN WITH MY CHILDREN +2 ONBOARD WHILE DRIVING. ONE WEEK IN SHOP, MANY THINGS REPLACED INCLUDING HINGES AND LATCHES ON DOORS AND SEATS. GOT HOME, AUTO DOOR STILL BROKEN. BACK AGAIN. SOME MORE ADJUSTMENTS. CURRENT PROBLEMS SAME,NO SOLUTIONS . ALL DOCUMENTED INVOICES. POOR RESPONSE FROM NISSAN CONSUMER REGIONAL MANAGER. RUDE! NO APOLOGY FOR SAFETY CONCERNING MY FAMILY. PUT BURDEN ON ME FOR PROOF OF MALFUNCTIONS! *AK