2004 NISSAN QUEST Complaints

POWER SLIDING DOORS ON 2004 NISSAN QUEST SE REQUIRE TOO MUCH FORCE TO REVERSE. THIS IS A SAFETY HAZARD AND ALMOST HURT ONE OF OUR CHILDREN THE OTHER DAY.*AK

THIS IS A FOLLOW UP TO MY ORIGINAL COMPLAINT. AFTER MY 2004 NISSAN QUEST WAS BROUGHT TO THE DEALERSHIP IT WAS FOUND THAT ONE OF THE THREE CATALYTIC CONVERTERS WENT BAD. WHEN THE CALTALYTIC CONVERTER FAILED IT DAMAGED THE OTHER TWO, AND IN DOING SO IT DAMAGED THE ENGINE CAUSING IT TO BE REPLACED. MY VAN IS STILL IN THE SHOP BEING REPAIRED AND I HAVE NOT BEEN OFFERED ANY KIND OF COMPENSATION. I HAVE CONTACTED NISSAN COSTUMER SERVICE AND FILED A COMPLAINT AND I AM STILL AWAITING A REPLY FROM THEM. I WAS TOLD THAT THERE ARE SEVERAL "UPGRADES" FOR MY VEHICLE AND THEY WOULD CONTACT THE DEALER AND HAVE THOSE DONE WHILE MY VEHICLE WAS THERE.*AK

I BOUGHT A 2004 NISSAN QUEST IN JANUARY OF 2004. IT WAS PURCHASED NEW FROM THE DEALER. THE VAN HAD GOODYEAR EAGLE LS TIRES. WE HAVE HAD THE VAN A LITTLE OVER SIX MONTHS AND HAVE HAD THREE BLOWOUTS, ALL OCCURING ON THE SIDEWALLS OF THE TIRES. THE FIRST BLOWOUT OCCURRED THE FIRST MONTH WE HAD THE VAN. WE WERE ON THE HIGHWAY. THE SECOND BLOWOUT OCCURRED AS MY WIFE WAS PULLING UP ON THE CURB TO PARK. THE THIRD BLOWOUT OCCURRED IN A PARKING LOT AS SHE WAS TURNING A CORNER. THERE WERE FOUR RAILS ON THE GROUND AND THE TIRE GRAZED ONE AND TOTALLY BLEW. THIS WAS IN A CHURCH PARKING LOT AT A VERY LOW SPEED. THE FOURTH TIRE WAS REPLACED WHEN WE NOTICED A GOUGE IN THE RUBBER OF THE TIRE.WE HAVE REPLACED ALL FOUR TIRES WITH ANOTHER BRAND. WHEN WE CONTACTED THE CAR DEALER, WE WERE TOLD THAT THERE WERE NO OTHER REPORTS OF PROBLEMS WITH THIS TIRE AND GOODYEAR WOULD NOT DO ANYTHING. MY WIFE AND I BOTH HAVE IMPECCABLE DRIVING RECORDS - NO ACCIDENTS, SPEEDING TICKETS, RECKLESS DRIVING ETC.. SO THIS IS NOT A CASE OF NEGLIGENT DRIVING ON OUR PART.*AK

WE PURCHASED THIS VAN IN SEP OF 2003. AT THE END OF OCT I WENT OUT TO LEAVE FOR WORK AND THE VAN WOULDN'T START. WE HAD IT TOWED (MY EXPENSE) TO THE DEALER. ONCE IT ARRIVED THERE IT STARTED FINE. A COUPLE WEEKS LATER IT DID THE SAME THING AND WE JUST WAITED UNTIL IT WARMED UP AND IT STARTED JUST FINE. WE DISCOVERED THAT IT WAS DOING THIS WHEN THE TEMPERATURE WAS BELOW 34 DEGREES. WE AGAIN TOOK IT TO THE DEALER AND THEY KEPT THE VAN FOR 2 1/2 WEEKS. THEY FINALLY TOLD US THAT THEY WERE FLYING IN A TECHNICIAN FROM CALIFORNIA TO CHANGE THE FUEL PUMP. HAVEN'T HAD THIS TROUBLE UNTIL NOW. AGAIN THIS WEEK I WENT TO LEAVE FOR WORK AND IT WOULDN'T START. (NOW IT'S 80 DEGREES OUTSIDE) THE WRECKER TRIED TO START IT 3 HOURS LATER AND IT STILL WOULDN'T START. BUT AFTER BEING TOWED AND BOUNCED AROUND IT STARTS AGAIN. THE DEALER HAS KEPT THE VAN AGAIN AND IS GOING TO CHANGE THE FUEL PUMP AGAIN. IN BETWEEN THESE 3 VISITS WE HAVE HAD TO TAKE IT IN NUMEROUS TIMES BECAUSE THE VAN WOULD HAVE NO POWER AND START OFF IN 2ND OR 3RD GEAR. EACH TIME WE TOOK IT IN WE WERE TOLD THAT NISSAN KNEW IT WAS A PROBLEM THEY JUST HADN'T FIGURED OUT HOW TO FIX IT YET. THIS WAS FINALLY FIXED 2 WEEKS AGO. WE HAVE TAKEN THE VAN IN BECAUSE THE DRIVER WINDOW STUTTERS AS IT'S ROLLED DOWN, THE DOORS RATTLE,THE PASSENGER SIDE SLIDING DOOR STICKS AND DIFFICULT TO OPEN, AND THE CARPET UNDER THE DRIVERS PEDDLES WAS CUT TOO SHORT AND KEPT PULLING LOOSE. EACH TIME I TAKE IT IN I'M TOLD THAT THERE IS NOTHING THAT CAN BE DONE. FOR THE WINDOW STUTTERING, THEY TOLD ME IT WAS THE WINDOW TINTING (BUT THE PASSENGER WINDOW IS FINE) WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE. WE ARE ONE STEP AWAY FROM VIOLATING THE LEMON LAW. IT STATES THAT IF THE VEHICLE HAS TO BE TAKEN IN FOR 4 TIMES FOR THE SAME PROBLEM IN A YEAR IT'S A LEMON. WELL, WE ARE ON OUR 3RD VISIT NOW. I WOULD STRONGLY RECOMMEND THAT NO ONE PURCHASE THIS VAN. *JB

3 MONTHS AFTER WE BOUGHT OUR VAN THE AIR BAG LIGHT WENT ON...3 MONTHS AFTER IT WAS SERVICED FOR THAT THE LIGHT WENT ON AGAIN... A FEW MONTHS AGO WE NOTICED THAT WHEN WE ACCERLATE THE GAS IT WOULDN'T MOVE...WE ALMOST GOT HIT BY ANOTHER CAR DUE TO THE LACK OF SPEED IT HAD..... ALSO THE DOORS WOULD RATTLE & WE WOULD HEAR A SPRINGY NOISE COMING FROM THE FRONT RIGHT SIDE BRAKES... NOT TO MENTION THAT IN APRIL OF THIS YR OUR REAR BRAKES & MACHINE ROTORS HAD TO BE REPLACED. IT'S KINDA DISAPPOINTING THAT WE PAY GOOD MONEY FOR A CAR THAT HAS BEEN IN THE SHOP 4 DIFFERENT TIMES & WE OWNED THE VAN FOR 9 MONTHS!*AK

THREE DAYS AFTER PURCHASING MY 2004 NISSAN QUEST THE DRIVER SIDE WINDOW WOULD NOT CLOSE, AFTER 3 DAYS AT THE DEALER THE PROBLEM WAS FIXED ONLY TO HAPPEN A FEW MONTHS LATER. TODAY WHILE DRIVING 70 MPH MY VAN LOST POWER CAUSING ME TO PULL TO THE SIDE OF A BUSY INTERSTATE. WHEN I PRESSED THE GAS PEDAL THE RPM'S WOULD GO UP, BUT THERE WAS NO POWER. THE VAN WOULD NOT GO OVER 20 MPH. I CONTACTED THE DEALER AND WAS GIVEN A RENTAL CAR. I HAVE TO WAIT UNTIL MONDAY MORNING FOR THE SERVICE DEPATMENT TO OPEN. MY VAN ONLY HAS 26,000 MILES ON IT.*AK

VENTILATION SYSTEM DOES NOT WORK PROPERLY. IT BLOWS HOT AIR ON ALL SETTINGS WITHOUT THE AIR CONDITIONING ON. NISSAN ACKNOWLEDGES THE PROBLEM EXISTS ON THIS MINIVAN BUT SAYS THERE IS NO FIX FOR IT. *AK

WE HAVE THE 2004 SL AND HAVE HAD TWO OCCURRENCES WHERE THE CAR HAS NO POWER AND ACCELERATED VERY SLOWLY FROM A STOPPED POSITION. THIS OCCURS THE FIRST TIME THE CAR IS TURNED ON AND DOES NOT STOP UNTIL THE CAR IS SHUT OFF. IT APPEARS THAT THE TRANSMISSION IS SLIPPING SINCE THE RPMS ARE HIGH, THE ENGINE IS REVVING, BUT THE CAR IS NOT MOVING. AFTER ABOUT 35-40 MPH IT BREAKS FREE. THE DEALER HAS WITNESSED THE PROBLEM, I TOOK IT STRAIGHT THERE THE 2ND TIME IT HAPPENED. THEY HAVE DONE NOTHING TO FIX IT, CAN'T DUPLICATE. I WENT TO BBB ARBITRATION AND LOST. I AM PURSING WITH AN ATTORNEY.*AK

(1) EVER SINCE BUYING THE VEHICLE ON MAY 1 2004, THE A/C SYSTEM ON THIS VEHICLE HAS BEEN PERFORMING POORLY. (2) ON A 100 TO 110 DEGREE DAY IN PHOENIX ARIZONA, THE A/C AT BEST CAN BLOW 60 TO 70 DEGREES OUT OF THE FRONT VENTS EVEN WHEN THE VEHICLE HAS BEEN DRIVEN FOR 1 HOUR. MY OTHER 2 VEHICLES AND MY FRIEND'S 2004 HONDA ODYSSEY ALL BLOW 40 DEGREES OUT OF THEIR FRONT VENTS. THE QUEST A/C SYSTEM IS UNACCEPTABLE ESPECIALLY WITH 6 MONTH TWINS IN THE VEHICLE SWEATING. THESE READINGS WERE MEASURED WITH A THERMOMETER. (3) THE QUEST HAS BEEN AT THE DEALERSHIP 4 TIMES. THE FIRST TIME THEY FOUND THE FREON LEVEL WAS UNDERCHARGED. THEY RECHARGED THE FREON AND CHECK FOR LEAKS IN WHICH NONE WERE FOUND. 2ND AND 3RD TIME, THE DEALERSHIP SAID THEY CANNOT DO ANYTHING SINCE THE A/C SYSTEM WAS OPERATING WITHIN THEIR SPECIFICATIONS. AT 104 DEGREES, THE A/C SYSTEM CAN BLOW 72 TO 78 DEGREES AND STILL BE WITHIN SPECIFICATIONS. THE SPECIFICATION RANGE IS UNACCEPTABLE WHERE OTHER VEHICLES CAN EASILY PERFORM BETTER. THIS IS BECOMING A SAFETY ISSUE LIVING IN A HOT CLIMATE. I BOUGHT THIS VEHICLE WITH MY TWINS IN MIND. IF WE KNEW THE A/C SYSTEM WAS GOING TO PERFORM POORLY THEN WE WOULD HAVE NOT PURCHASE THIS VEHICLE. 4TH TIME:AFTER CALLING 1800NISSAN1, WE TOOK THE QUEST TO ANOTHER DEALERSHIP FOR A SECOND OPINION. THEY CONSULTED WITH NISSAN ASSIST AND LOWER THE FREON PRESSURE. THIS DID NOT HELP. CALLED 1800NISSAN1 AGAIN AND THEY SAID THEY CANNOT DO ANYTHING ELSE. I'M AT THE END OF MY ROPE. *JB

DRIVER AND PASSENGER SIDE DOORS WOULD UNEXPECTEDLY OPEN AND CLOSE ON THEIR OWN WHILE THE CONSUMER WAS DRIVING. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION AND THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK THE PASSENGER SIDE SLIDING DOORS DID NOT REVERSE IN DIRECTION WHEN AN OBJECT WAS ENCOUNTERED UNTIL THAT OBJECT WAS PUSHED TO 4-6 INCHES OF THE DOOR FRAME. (THE BUTTON SWITCH CAUSED THE DOOR TO CLOSE ON PEOPLE) THE CONSUMER WAS TOLD THAT THE DOOR WAS WORKING AS DESIGNED. *SC *JB