2004 NISSAN QUEST Complaints

CHECK ENGINE LIGHT WAS ON DUE TO SMALL EXHAUST LEAK; HOWEVER, SERVICE MANAGER INFORMED CONSUMER THAT VAN STILL COULD BE USED UNTIL PARTS FOR REPAIR ARRIVE. *LA (NAR) *CB

PURCHASED 2004 NISSAN QUEST ON 10/25/03. RATTLING SOUND FROM DRIVER SIDE REAR SLIDING DOOR ONE WEEK AFTER PURCHASE. 5 ATTEMPTS TO HAVE IT REPAIRED. ON 11/29/03 DOOR OPENED WHILE DRIVING WITH CHILDREN IN BACK SEAT.

ON 10/25/03 WE PURCHASED A 2004 NISSAN QUEST. WITHIN ONE WEEK OF PURCHASE WE NOTICE A LOUD RATTLING NOISE COMING FROM THE DRIVER SIDE REAR SLIDING DOOR. AFTER 2 ATTEMPTS TO REPAIR AT THE DEALERSHIP THE NOISE WAS ATTENUATED BUT STILL PERSISTED. AFTER THE 2ND VISIT THE RATTLING SOUND EXPANDED TO INCLUDE A CREAKING NOISE EACH TIME WE BRAKED. ON 11/29/03 THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN SO WE PLACED OUR CHILDREN IN THE VAN USING THE AUTOMATIC SLIDING DOOR ON THE REAR PASSENGER SIDE. AFTER BUCKLING THE CHILDREN IN WE STARED THE VAN AND LEFT FOR HOME. AT APPROXIMATELY 11:55PM THE DRIVER SIDE REAR DOOR POPPED OPEN!!! ON 12/01/03 MY WIFE BROUGHT THE VAN BACK TO THE DEALERSHIP FOR THE FOURTH TIME, WHERE AN ATTEMPT WAS MADE TO FIX THE RATTLING AGAIN AND THE DOORS WERE ADJUSTED. ON 12/02/03 THREE HOURS AFTER PICKING UP THE CAR FROM THE DEALERSHIP THE DRIVER SIDE PASSENGER DOOR LOCKED AGAIN AND THE AUTOMATIC DOOR WENT INTO A SPASM WHERE IT WOULD START TO CLOSE BUT THEN POP BACK OPEN. WE EVENTUALLY WERE ABLE TO CLOSE THE DOORS BUT THE RATTLING PERSISTED. THE LOCKING AND JAMMING OF THE DOORS IS INCONSISTENT BUT THE RATTLING SOUND OCCURS WHENEVER WE GO OVER 35 MPH. WE ARE NOW SCHEDULED TO BRING THE CAR IN FOR ITS 5TH VISIT TO THE SERVICE CENTER IN 5 WEEKS. THIS DOOR NOT ONLY HAS RATTLED AND SHOOK DURING THE TIME WE HAVE HAD IT, IT NOW WILL SOMETIMES NOT OPEN AND EVEN WORSE CAN POP OPEN WHILE THE CAR IS MOVING. THIS IS UNSAFE AND THE EXPERIENCE OF WATCHING MY KIDS LOOK OUTSIDE OF AN OPEN DOOR IN A MOVING CAR WAS HARROWING. I HOPE THE DOORS NEVER OPEN ON A CHILD WHO IS NOT PROPERLY BUCKLED IN.

A SERIOUS BUT NON LIFE THREATENING INJURY OCCURRED TO THE VICTIM'S RIGHT RING FINGER, CUTTING THROUGH THE NAIL AND NEARLY SEVERING THE FINGERTIP. EMERGENCY MEDICAL ATTENTION WAS REQUIRED. WHILE ATTEMPTING TO SLIDE THE 2ND ROW DRIVERS SIDE SEAT FORWARD, THE SUBJECT FINGER WAS CRUSHED/CUT BY THE SEAT SUPPORT MECHANISM. THE SUBJECTS HAND WAS ON THE REQUIRED LEVER IN A NORMAL FASHION, A WAY IN WHICH NO INJURY WOULD BE EXPECTED. A DESIGN FLAW IN THE PLASTIC PROTECTIVE COVER ALLOWS FOR FINGERS TO BE IN DANGER. A SMALLER FINGER, SUCH AS A CHILD'S, MIGHT HAVE BEEN COMPLETELY SEVERED. NISSAN NEEDS TO PROVIDE A FIX TO THIS DESIGN FLAW TO AVOID FURTHER AND MORE SERIOUS INJURIES FROM OCCURRING. *LA

WINDSHIELD WASHERS ON NISSAN 2004 QUEST ARE INEFFECTIVE. THE SPRAY DOES NOT REACH THE GLASS AT HIGHWAY SPEEDS. THE DEALER WAS UNABLE TO CORRECT THE PROBLEM. THE DEALER ALSO CONFIRMED THE SAME MODELS ON THEIR LOT ALSO HAD THE PROBLEM. IN ADDITION, AFTER A LIGHT SNOWFALL, THE DEALER TOLD ME THAT THEY RECEIVED 3 COMPLAINTS FROM OTHER OWNERS. THE DEALER HAS NOTIFIED NISSAN. *LA

DASHBOARD IS VISIBLE THROUGH FRONT WINDSHIELD. DRIVER IS NOT ABLE TO SEE CLEARLY OUT OF FRONT WINDSHIELD. *AK A BLACK DASHBOARD COVER WAS ORDERED TO REPLACE THE ORANGE/RED COLORED DASHBOARD. *TT *JB

REAR AND SLIDING DOORS HAVE A RECURRENT RATTLE NOISE, TAKEN TO THE DEALER 4 TIMES AND STILL HAVE PROBLEM, NISSAN STATE THAT IS A CARATERISTIC FEATURE OF VEHICLE, BUT I DROVE OTHER VAN AND DID NOT NOTICE THE SAME PROBLEM, THIS IS A LEMON. THEY ABUSE OR HIDE BEHIND THE "CARATERISTIC ISSUE". I DO NOT BELIEVE THEY CAN FIX THIS PROBLEM.*AK

RADIO/CD/DVD CAN BE "ON" BUT, NO VOLUME HEARD FROM SPEAKERS. INTERMITTENT PROBLEM WITH NO PREDICTABILITY. DEALER HAS OBSERVED, BUT CANNOT REPRODUCE. RADIO MODULE REPLACED TO NO AVAIL.*AK

RADIO FAILS TO RECEIVE ON THE AM BAND. TWO TRIPS TO DEALER REQUIRED TO RESOLVE, WITH THE SECOND REQUIRING EXTENSIVE TIME ONLINE WITH NISSAN TECHNICAL SUPPORT. SITUATION APPARENTLY RECTIFIED BY ADDING A NEW GROUND ON THE RADIO CIRCUIT.*AK

DOME LIGHT FUSE CONTINUOUSLY BLOWS. TOOK THREE TRIPS TO DEALER TO FIND ALL CAUSES. CAUSE WAS APPARENTLY BAD METAL STAMPING IN THE FOUR REAR-COMPARTMENT DOME LIGHTS. WHEN DOME LIGHTS HEATED UP, METAL EXPANDED AND CAUSED A SHORT, BLOWING THE FUSE.*AK