2012 NISSAN QUEST Complaints

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO MICHAEL JORDAN NISSAN (3930 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 489-3800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

THERE IS A FUEL SYSTEM GLITCH IN THE SOFTWARE. THE CAR STALLS WHEN IDLING OR TRAVELING AT SPEEDS LOWER THAN 40 MPH. IT ALMOST ALWAYS HAPPENS AT STOP LIGHTS OR STOP SIGNS AS WELL. SOMETIMES THE CAR WILL NOT EVEN DRIVE BUT IT WILL REVERSE. I AM ABLE TO REVERSE OUT OF A PARKING SPOT BUT AM NOT ABLE TO DRIVE FORWARD. IT IT'S VERY INCONSISTENT AND WILL HAPPEN FREQUENTLY FOR WEEKS, THEN GO A COUPLE WEEKS WITHOUT HAPPENING BEFORE IT STARTS BACK AGAIN. A MESSAGE POPS UP ON THE SCREEN ABOUT A SOFTWARE ERROR WHEN THE PROBLEM HAPPENS. IT IS THE EXACT PROBLEM THAT HAS BEEN RECALLED FOR THE 2011-2012 QUESTS BUT MY VIN NUMBER DOES NOT MATCH THE RECALL. I HAVE TAKEN IT TO GET REPAIRED TWICE AND NO ONE COULD FIND THE PROBLEM. AFTER IT WOULD NOT DRIVE AT ALL YESTERDAY, A NEW MECHANIC FOUND THE PROBLEM AND THE BULLETIN ABOUT THE RECALL BUT NISSAN WILL NOT COVER IT BECAUSE MY VIN NUMBER DOESN'T MATCH.

CVT STARTED SLIPPING AROUND 115,000 MILES WHEN TAKING OFF ON INCLINE. REALLY BAD SLIPPING AND HAD FLUID CHANGED AT 121,000 MILES. SURGING AND LOSING POWER ON THE INTERSTATE IN TRAFFIC. WENT COMPLETELY OUT AT 130,000 MILES LEAVING MY FAMILY STRANDED.

VAN STARTED TO HAVE PROBLEMS WITH THE ACCELERATION, I STEPPED ON THE GAS AND IT DIDN'T RESPONDED UNTIL SEVERAL SECONDS LATER (5-10), IT STARTED SLOWLY AND THEN IT ACCELERATES SLOWLY. EVERY TIME THE VEHICLE STOPS, THE TRANSMISSION DOESN'T WORK. THE CHECK ENGINE LIGHT CAME ON, I TOOK THE CAR TO AN AUTOZONE STORE, AND THEY FOUND THE ERROR CODE P1778, WHICH IS CVT TRANSMISSION ERROR. I TOOK THE VAN THEN TO THE DEALERSHIP AND THEY TOLD ME THAT THEY FOUND THE SAME ERROR CODE, AND THEY TOLD ME THAT THE TRANSMISSION NEEDS TO BE REPLACED AT APPROX $3800 DLS. THE VAN HAS 76,000 MILES. AND SO FAR, I'VE SEEN NUMEROUS SITES THAT HAVE CLAIMS AND LIST PROBLEMS WITH NISSAN TRANSMISSIONS, AND NISSAN IS NOT TAKING CARE OF CUSTOMERS. THIS IS A VERY SERIOUS PROBLEM THAT CAN CAUSE AN ACCIDENT IF YOU ARE TRYING TO CROSS A STREET AND THE CAR DOESN'T RESPOND. ALSO ITS VERY DISAPPOINTING THAT NISSAN DOESN'T HELP OR DOESN'T HAVE A RECALL TO REPLACE THE TRANSMISSION OR FIX THIS ISSUE.

ON 8/7/17 MY WIFE WAS HIT IN THE LEFT SIDE OF HER EYE/HEAD AREA BY THE PASSENGER SIDE SLIDING DOOR WHILE SHE WAS TRYING TO GET OUR 2 YEAR OLD SON OUT OF THE CAR. OUR CAR WAS PARKED IN OUR DRIVEWAY. SHE WENT INSIDE OUR HOME TO GET A BAG FOR A BEACH DAY WITH OUR 5 CHILDREN, BUT AFTER A FEW MINUTES, SHE DIDN'T COME BACK TO THE CAR. I WENT INSIDE WITH OUR CHILDREN TO FIND OUT WHAT SHE WAS DOING, AND I FOUND HER ON THE FLOOR, HEAD DOWN, WITH A POOL OF BLOOD BEHIND HER HEAD, AND SHE WAS UNCONSCIOUS. I CALLED 911 AND MY SON BEGAN CPR, AS SHE HAD FOAM COMING FROM HER MOUTH. MY SON AFTER NUMEROUS CONTINUOUS PUMPS TO HER CHEST, AROUND 5 MINUTES, SHE FINALLY TOOK A BREATH. WHEN THE PARAMEDICS ARRIVED, THEY TOOK MY WIFE TO THE HOSPITAL WHERE SHE CONTINUED TO HAVE A VERY HARD TIME BREATHING AND UPON ARRIVAL TO THE HOSPITAL, SHE WAS INTUBATED WITH A VENTILATOR TO HELP HER BREATH. TESTS REVEALED SHE HAD A BRAIN HEMORRHAGE AND SEVERAL LACERATIONS TO HER HEAD. SHE WAS KEPT IN THE HOSPITAL FOR 11 DAYS, AND WAS DISCHARGED HOME TO BED REST AND GRADUAL WALKING WITH THE HELP OF A PHYSICAL THERAPIST, NURSE AND OCCUPATIONAL THERAPIST. WE HAVE 5 CHILDREN, ALL OF WHOM CAN BE HIT BY THE SLIDING DOOR IF THE ELECTRICAL BUTTON IS PUSHED ON. WE NOW LEAVE THAT BUTTON OFF, AS WE FEAR THEY WILL ALSO GET HIT BY THE DOOR, AS THE SENSOR DOES NOT WORK IF SOMETHING OR SOMEONE IS IN THE DOOR.

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING ON A DECLINE. ONCE THE CONTACT REACHED THE BOTTOM OF THE DECLINE, SHE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V076000 (ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

VAN HAS HAD ISSUES SLIPPING ON HILLS AFTER STOP WITH GEARS GRINDING AND JERKING. BROUGHT IN TO DEALERSHIP AND THEY COULD NOT REPLICATE. I MENTIONED I THOUGHT IT MIGHT BE TRANSMISSION AND HOW WE CAN DO PREVENTIVE MAINTENANCE. THEY RECOMMENDED FLUSHING TRANSMISSION FLUID FOR $125 WHICH I DID. LESS THAN MONTH LATER, SLIPPING STILL OCCURRED ON HILLS AFTER STOPS. ON WAY HOME THIS PAST SATURDAY, I WAS GOING ABOUT 30-40 MPH WHEN THERE WAS A STOP LIGHT ON A SLIGHT INCLINE. I SLOWED DOWN TO ABOUT 5-10MPH WHEN THE LIGHT TURNED GREEN. I THEN PRESSED THE ACCELERATOR PEDAL AND THE GEAR GRINDED AND I HAD NO POWER. AS I PRESSED THE GAS NO POWER WAS COMING TO VAN AND I HAD TO PULL OVER. I HAD TO TURN OFF THE VEHICLE AND WAIT A MINUTE OR SO AND AFTER STARTING THE CAR, THE VEHICLE SEEMED NORMAL AGAIN. I NOTICED THE CHECK ENGINE LIGHT ALSO WAS NOW ON. BROUGHT THE VAN IN TO DEALERSHIP AND AFTER DOING A DRIVE TEST AND REPLICATING ON A HILL, THEY CONFIRMED THE SLIPPING. THEY ALSO DID A DIAGNOSTIC AND CONFIRMED TRANSMISSION NEEDED TO BE REPLACED TO TUNE OF $4100. LOOKING UP THIS CASE THERE APPEARS TO BE NUMEROUS PROBLEMS WITH NISSAN CVT TRANSMISSIONS. NISSAN ALSO PROVIDED AN EXTENDED WARRANTY FOR PRIOR VAN MODELS FROM 2003-2010 TO 100K MILES. MY VEHICLE IS A 2012 NISSAN QUEST WITH 81K MILES. WITH ALL THE NISSANS HAVING CVT TRANSMISSION ISSUES, IT APPEARS THERE IS A PERVASIVE ISSUE THAT NEEDS TO BE ADDRESSED BY NISSAN.

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHEN THE FUEL TANK REACHED A QUARTER TANK AND THE VEHICLE WAS IN A DECLINE, THE VEHICLE SHUT DOWN. THE VEHICLE WAS COASTED TO THE BOTTOM OF THE DECLINE FROM WHERE THE CONTACT PROCEEDED TO PURCHASE FUEL AND FILLED THE TANK ABOVE A QUARTER OF THE TANK. THE DEALER WAS CONTACTED (COUGHLIN AUTOMOTIVE IN NEWARK, OHIO) WHERE IT WAS DIAGNOSED THAT ONE OF THE FUEL SENSORS WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

JERKING MOTION: SUDDEN TWITCHING AND OSCILLATING MOTION OF ACCELERATION AND DECELERATION. AFTER DRIVING NORMALLY FOR ABOUT 10~30 MINTS, IT HAPPENS AT ABOUT 2000 RPM ~ 2500 RMP ON UPHILL (WITH ACCELERATOR GENTRY PRESSED DOWN). IT STOPES WHEN I RELEASE THE ACCELERATOR, WHEN THE ENGINE COMES DOWN TO BELOW 2000 RPM. HTTPS://YOUTU.BE/7VCLGUAUMOE

TL* THE CONTACT OWNS A 2012 NISSAN QUEST. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE SLIDING DOOR FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RAIL UPPER ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER INFORMED THE CONTACT THAT THE FAILURE WAS NOT A SAFETY DEFECT AND WOULD NOT BE COVERED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.