2004 NISSAN QUEST Complaints
View complaints related to 2004 NISSAN QUEST. The complaints found here are submitted by actual consumers with first hand experience. There are more than 430 complaints submitted for the 2004 NISSAN QUEST. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 NISSAN QUEST- BUFFALO GROVE, IL
2004 NISSAN QUEST. CONSUMER WRITES IN REGARDS TO A FAULTY DESIGN/ INSTALLATION OF ENGINE CONTROL MODULE. *SMD THE CONSUMER STATED THE ECM WAS INSTALLED DIRECTLY UNDER THE WINDSHIELD PLASTIC COWL. THE OPEN MESH COWL WOULD DRAIN ALL THE WATER DIRECTLY ONTO THE ECM. IT WAS HOW WATER DRIPPED ON THE ECM'S ENCLOSURE, THAT CAUSED THE CORROSION PREMATURELY. THE REPAIRMAN EVEN DECIDED NOT TO INSTALL THE REPLACEMENT IN ITS ORIGINAL BRACKET TO AVOID ACCUMULATING MOISTURE.
Source: CONSUMER LETTER -
2004 NISSAN QUEST- ENDICOTT, NY
NO INCIDENT YET. I WAS INFORMED BY NISSAN SERVICE THAT THE FRONT ENGINE AND SUSPENSION SUPPORT FRAME HAS A HOLE RUSTED THROUGH AND NEEDS REPLACEMENT. APPARENTLY THIS IS A KNOWN DESIGN ISSUE. THERE IS NO REASON A HOLE SHOULD FORM IN A FRAME SUPPORT MEMBER IF SAFELY DESIGNED. IT IS DIFFICULT FOR AN AVERAGE VEHICLE OWNER OR NON-NISSAN GARAGE TO NOTICE THIS PROBLEM SO MANY VEHICLES MAY HAVE IT. THE MOST OBVIOUS TIME THE FRAME WOULD BREAK WOULD BE DURING A HIGH SPEED BUMP. IT WOULD BE HAZARDOUS IF THE FRAME BROKE DURING TRAVEL RESULTING IN POSSIBLE LOSS OF CONTROL OF VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- NEW BEDFORD, MA
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE AUTOMATIC SLIDING DOOR BECAME PARTIALLY JAMMED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR MANUALLY AND NOTICED THAT THE DOOR WAS NOT ON TRACK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 NISSAN QUEST- TRIANGLE, VA
ON NOVEMBER 27, 2013, WHILE PARKED OUTSIDE OF MY HOME, MY 2004 NISSAN QUEST BURST INTO FLAMES. THE CAR WITHIN SECONDS WAS COMPLETELY ENGULFED IN FLAMES, AND THERE WAS NOTHING ANYONE COULD DO BUT GET AS FAR AWAY FROM IT AS POSSIBLE AND HOPE THERE WOULD BE NO INJURIES OR FATALITIES. THE CAR IS TOTALED, AND I NEED ANSWERS AS TO HOW A CAR THAT IS PARKED ALL OF A SUDDEN BURSTS INTO FLAMES. I BELIEVE THAT THIS NEEDS TO BE INVESTIGATED. MY 2004 NISSAN QUEST CUT OFF ON ME AT A STOP SIGN ON OCTOBER 31, 2013. WHEN I GOT OUT OF THE CAR I COULD SMELL ANTIFREEZE. I HAD IT TOWED TO COWLS NISSAN THAT EVENING. WHEN I GOT TO COWLS NISSAN THEY WERE ABOUT TO CLOSE, BUT I WAS ABLE TO RENT A CAR FROM THEM WHILE MINE WOULD BE GETTING LOOKED AT AND HOPEFULLY FIXED THE NEXT DAY. THE NEXT DAY A REPRESENTATIVE FROM COWLS NISSAN CALLED ME AND TOLD ME THAT THE REAR COOLANT PUMP NEEDED FIXING AND THAT'?S WHY THE CAR CUT OFF AND WOULDN'?T START. THEY REPLACED THE PUMP AND REFILLED IT WITH ANTIFREEZE. I HAD MY WINDSHIELD WIPERS FIXED BECAUSE THEY SAID AS THEY DID A COURTESY MULTIPOINT INSPECTION THE WIPERS WEREN'?T WORKING BECAUSE OF A WIPER LINK ISSUE. WHEN I WENT TO PICK UP THE CAR I NOTICED ON THE RECEIPT THAT THERE WAS AN OIL LEAK ISSUE AND AIR FILTER ISSUE THAT WAS DISCOVERED IN THE MULTIPOINT INSPECTION. THEY ALSO NOTED THAT MY TIMING CHAIN WAS NOISY AT STARTUP AND THAT IT WOULD NEED TO BE DIAGNOSED FURTHER TO GET TO THE ROOT OF THE PROBLEM. AT NO TIME WAS I TOLD THAT THE CAR WASN'T SAFE TO DRIVE. ON NOVEMBER 10, 2013 I NOTICED THAT THERE WAS A HUMMING SOUND COMING FROM THE CAR, OFF AND ON, AND THEN THE PASSENGER SIDE HEADLIGHT WENT OUT. I TOOK THE CAR IN TO FIX THE HEADLIGHT ON 11/22/2013, BUT I WASN'T HEARING THE HUMMING SOUND THEN. I STARTED HEARING THE HUMMING SOUND AGAIN CLOSE TO THANKSGIVING (11/26/2013) AND PLANNED TO TAKE THE CAR BACK IN AFTER THE HOLIDAY. *TR
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- CHARLOTTE, NC
TL* THE CONTACT OWNS A 2004 NISSAN QUEST. THE CONTACT STATED THAT THE LED LIGHTS ON THE INSTRUMENT CLUSTER MALFUNCTIONED AND NONE OF THE READINGS COULD BE SEEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE INSTRUMENT CLUSTER REPLACED. THE DEALER STATED THAT WHILE ATTEMPTING TO REPLACE THE INSTRUMENT CLUSTER, THE MILEAGE COULD NOT BE RETRIEVED TO TRANSFER INTO THE NEW CLUSTER. THE DEALER STATED IN ORDER TO KNOW THE TRUE ACCUMULATED MILEAGE OF THE VEHICLE, THE INSTRUMENT CLUSTER COULD NOT BE CHANGED. THE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 NISSAN QUEST- TINTON FALLS, NJ
DRIVING ON A LOCAL SINGLE LANE ROAD IN THE EARLY EVENING (DUSK) AND THE WEATHER WAS CLEAR AND DRY. THE DRIVERS AIR BAG DEPLOYED. THERE WAS NO IMPACT WITH THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- JEFFERSON, MA
RATTLING NOISE THAT INCREASES AS I ACCELERATE. I ASSUMED IT WAS PART OF THE EXHAUST SYSTEM ONLY TO FIND OUT IT IS A TIMING CHAIN ISSUE WHICH CAN COST AT A MINIMUM OF $1800 FOR LABOR THAT DOES NOT INCLUDE PARTS. I HAVE CONTACTED SEVERAL MECHANICS IN MY AREA AND THEY WON'T EVEN DEAL WITH THIS ISSUE DUE TO THE WAY NISSAN HAS PUT THE TIMING CHAIN IN THE 2004 QUEST. *TR
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- OLYMPIA, WA
VEHICLE LOST SPEED DRAMATICALLY ON THE ROAD. CAR WOULD NOT DRIVE MORE THAN 10 MPH, NO INCREASE IN RPMS WITH ACCELERATOR DEPRESSED. MECHANIC REPORTS ECM FAILED WHILE DRIVING DUE TO RUST DEVELOPMENT. ECM IS PLACED IN UNPROTECTED LOCATION DIRECTLY UNDER WINDSHIELD DRAIN. NISSAN OFFERS NO FIX. *TR
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- NEWARK, DE
THE LAST NUMBER ON THE ODOMETER READING IS NOT READABLE. I HAVE SEEN SEVERAL CARS WITH THIS SAME PROBLEM. I CALLED NISSAN AND THEY OPENED A CASE. THE CASE NUMBER IS [XXX]. A NISSAN DEALER IN PENNSYLVANIA CALLED ME AND TOLD ME IT CAN NOT BE FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 NISSAN QUEST- NEWARK, DE
THE LAST DIGIT ON THE ODOMETER READING ON THE CAR IS NOT READABLE. I'VE SEEN SEVERAL CARS WITH THIS PROBLEM. I CALLED NISSAN AND THEY OPENED A CASE. THE CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE