2012 NISSAN QUEST Complaints
View complaints related to 2012 NISSAN QUEST. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2012 NISSAN QUEST. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 NISSAN QUEST- PONCA CITY, OK
I HAVE 20,000 MILES ON MY CAR AND MY TIRES NEED REPLACING! I PURCHASED IT NEW IN APRIL 2012. I HAVE HAD IT FOR A YEAR AND A HALF. I DRIVE IT CAREFULLY AND HAVE THE TIRES ROTATED WHEN NEEDED. I HAD A FLAT ON MONDAY ON MY WAY TO WORK. THAT EVENING I HAD IT LOOKED AT FOR REPAIR. IT CANNOT BE REPAIRED. THE TIRE TREAD IS VERY LOW. THEY ARE BRIDGESTONE TURANZA. I BOUGHT A VAN BECAUSE I'M DRIVING CHILDREN AROUND FREQUENTLY. WHY COULDN'T NISSAN PUT BETTER TIRES ON THIS VEHICLE? WHEN YOU BUY A NEW CAR, YOU ASSUME THAT YOU WON'T HAVE TO REPAIR ANYTHING FOR SEVERAL YEARS. NOW I HAVE TO BUY A NEW SET OF TIRES AT CHRISTMAS TIME! I AM REALLY UNHAPPY! I CHECKED THIS SITE TO SEE IF THERE IS A RECALL ON TIRES. I CERTAINLY HOPE SO! *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- CHERRY HILL, NJ
MY CAR RANDOMLY ACCELERATED ON 2 OCCASIONS , MAY 30, 2013 AND JUNE 27, 2013. THE FIRST INCIDENT RESULTED IN A CRASH, HITTING A POLE, TREE, AND ANOTHER VEHICLE. 2ND INCIDENT WAS A NEAR MISS, ALMOST HAD A HEAD ON COLLISION WITH ANOTHER VEHICLE. MY 9 YEAR OLD SON AND I WERE IN THE CAR. NO RESOLUTION FROM NISSAN. THEY ARE NOT CONCERNED ABOUT SAFETY. WANT ME TO TAKE CAR BACK WITHOUT ANY EXPLANATION. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- MARIETTA, GA
I REALIZED THAT I WAS GOING FASTER THAN ALL CARS AROUND ME ON ROAD. UPON CHECKING WITH GPS ON IPHONE AND TOMTOM GPS DEVICE , THE VEHICLE INDICATED 60MPH ON SPEEDOMETER, BUT BOTH GPS DEVICES INDICATED 70MPH. I VARIED SPEED AND FOUND THE VEHICLE IS GOING 10MPH FASTER THAN INDICATED ON SPEEDOMETER AT 30-70MPH RANGE. THE CLUSTER INCLUDING SPEEDOMETER DIED AND WAS REPLACED 1 MONTH AGO. THE NEW ONE IS FAULTY AGAIN OR SET-UP WRONG. THIS IS DANGEROUS! *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- MILLLERSVILLE, MD
I WAS GOING TO GET GAS FOR MY NISSAN QUEST, THE READING SAID I HAD 30 MORE MILES TO GO BEFORE EMPTY. I DROVE AROUND THE CIRCLE IN THE ROAD AND MADE THE TURN ONTO THE ROAD AND MY CAR STALLED. I WAS ALMOST HIT BY A TRUCK BEHIND ME, BUT IT SWERVED OFF THE ROAD TO AVOID MY CAR. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- OKEANA, OH
I BOUGHT A 2012 NISSAN QUEST ALMOST 2 YEARS AGO. I HAVE 20,000 MILES ON THE VEHICLE AND THE TIRES ARE HORRIBLE! THEY ARE BRIDGESTONE TURANZA EL 400. THEY ARE FEATHERING AND BALDING. IT IS VERY DIFFICULT TO DRIVE IN THE RAIN OR OTHER WEATHER CONDITIONS. THESE TIRES HAVE BEEN ROTATED EVERY 5,000 MILES...IT IS EXTREMELY FRUSTRATING THAT YOU BUY A 30,000 VEHICLE AND HAVE TIRES THAT AREN'T WORTH ANYTHING ON IT! *TR
Source: NHTSA WEB SITE -
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2012 NISSAN QUEST- JEFFERSON, WI
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT AFTER ACCELERATING FROM A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS FAILED TO CLEAR THE ENTIRE WINDSHIELD, WHICH CREATED A BLIND SPOT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 34. UPDATED 7/15/13 *CN THE CONSUMER STATED THE STALLING HAS PROGRESSED, WHICH ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. UPDATED 07/22/13
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN QUEST- PALMYRA, VA
TL* THE CONTACT OWNS 2012 NISSAN QUEST. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE RPMS INCREASED ABNORMALLY AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE FAILURE FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 12V076000 (ELECTRICAL SYSTEM: SOFTWARE). THE CONTACT STATED THE FAILURE COULD HAVE BEEN RELATED TO THE RECALL REPAIR BECAUSE THERE WERE NO FAILURES PRIOR TO THE VEHICLE BEING SERVICED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN QUEST- NORTH WILKESBORO, NC
I WAS PARKED ON A SLOPE, WITH ABOUT 1/8 A TANK OF GAS AND THE VAN WOULD NOT START. I WAS ABLE TO START THE VEHICLE AFTER I PUT IT IN NEUTRAL AND ROLLED IT TO LEVEL GROUND. I GOOGLED THE PROBLEM AND FOUND OUT THERE WAS A RECALL, WHICH I WAS NEVER INFORMED ABOUT. I TOOK THE VAN INTO THE LOCAL NISSAN SHOP AND THEY PERFORMED THE RECALL FIX. WHEN I ASKED WHY I WASN'T NOTIFIED OF THE RECALL, THEY SAID THAT MY VEHICLE WAS MANUFACTURED AFTER THE DATES COVERED BY THE RECALL, BUT IT WAS OBVIOUSLY AFFECTED BY THE SAME ISSUE (AND THAT THE DATES IN THE RECALL MUST BE "OFF"). THE RECALL NUMBER IS 12V076000, IT COVERS VEHICLES MANUFACTURED BETWEEN 7/29/2010 AND 2/21/2012. MY VEHICLE WAS MANUFACTURED ON 2/23/2012, AND HAS THE SAME ISSUE. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- ACWORTH, GA
3 MONTHS AFTER PURCHASING A BRAND NEW 2012 NISSAN QUEST (PURCHASED VEHICLE ON 04/15/2012), I WAS DRIVING DOWN A HILL AT A LOW RATE OF SPEED WHEN THE ENGINE SHUT OFF AND THE CAR STATED THERE WAS NO MORE GAS, EVEN THOUGH THERE WAS A QUARTER TANK. CARS BEHIND ME SLAMMED ON THEIR BRAKES AND LUCKILY WE WERE NOT HIT. I PUT THE CAR IN NEUTRAL AND AFTER COASTING DOWN THE HILL AND REACHING A LEVEL PART OF THE ROAD, MY CAR STARTED AGAIN AND TOLD ME THAT I HAD A QUARTER TANK. AFTER TAKING THE CAR TO THE DEALER, I LEARNED THERE WAS AN OPEN RECALL CAMPAIGN (NHTSA RECALL 12V076) ON THE 2012 QUEST AND THE REMEDY WAS NOT PERFORMED PRIOR TO ME PURCHASING THE VEHICLE, WHICH IS AGAINST REGULATIONS AS THE RECALL CAMPAIGN WAS STARTED BY NISSAN BEFORE I PURCHASED THE VEHICLE. ON 06/20/2012 (1 DAY AFTER THE INCIDENT) I TOOK THE CAR TO A NISSAN DEALER TO BE REPAIRED AND THE PROBLEM WAS SUPPOSEDLY FIXED AT TOWN CENTER NISSAN UNDER R/O NUMBER 6012078/1. ON SEPTEMBER 26TH I STARTED TO TURN INTO AN INTERSECTION ON A GREEN ARROW WHEN MY CAR SHUT OFF AND SAID I WAS OUT OF GAS, (A MINUTE PRIOR TO THAT THE CAR SAID I HAD 37 MILES AND A QUARTER TANK LEFT). I WAS ALMOST REAR ENDED (THE CAR HAD TO SWERVE INTO ANOTHER LANE) AND GOOD SAMARITANS PUSHED ME INTO A PARKING LOT CLOSE BY. I REALIZE THAT NHTSA HAS ALREADY ACTED ON THE PROBLEM MY CAR EXPERIENCED, BUT I FEEL SOMETHING SHOULD BE DONE WITH REGARDS TO THE DEALER "GWINNETT PLACE NISSAN" WHO SOLD ME THE CAR WITHOUT FIRST FIXING THE PROBLEM (SINCE IT WAS A BRAND NEW CAR). I ALSO WANT NHTSA TO BE AWARE THAT THE "FIX" SO FAR HAS NOT WORKED FOR MY VEHICLE. WE ARE GIVING THEM A "FINAL REPAIR OPPORTUNITY NOTICE" VIA THE LEMON LAW. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- CHULA VISTA, CA
CAR WAS PARKED ON A PARKING LOT ON A VERY SLIGHT DECLINE. LOW FUEL INDICATOR JUST CAME ON BUT DISTANCE TO EMPTY INDICATOR STILL SHOWS 50+ MILES. VEHICLE STARTED AT FIRST BUT STARTED TO SHUDDER AND THEN ENGINE DIED. TRIED RESTARTING A FEW TIMES BUT IT WILL JUST SHUT OFF RIGHT AWAY. ALL ELECTRICAL COMPONENTS WERE FINE (RADIO, LIGHTS, ETC). HAD TO PUT 2 GALLONS OF GAS TO GET IT TO START AGAIN. DROVE TO THE GAS STATION RIGHT AWAY AND FILLED IT UP WITH ONLY 14.5 GALLONS OF TANK. MANUAL SAYS VEHICLE HAS 20 GALLON FUEL TANK CAPACITY. I WAS AWARE OF THE RECALL (CAMPAIGN: 12V076000) BUT INITIALLY THOUGHT THAT MY VEHICLE WAS NOT INCLUDED SINCE THE CAMPAIGN WAS BACK IN MARCH 2012 AND I BOUGHT THE VEHICLE IN JULY 2012. WAS LATER CONFIRMED BY NISSAN CONSUMER AFFAIRS AND DEALER SERVICE ADVISOR THAT MY CAR WAS INDEED NOT INCLUDED IN THE RECALL. HOWEVER, CAR SHOWS SIMILAR SYMPTOMS WITH SAME MODEL CARS THAT WERE RECALLED. *TR
Source: NHTSA WEB SITE