2012 NISSAN QUEST Complaints
View complaints related to 2012 NISSAN QUEST. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2012 NISSAN QUEST. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 NISSAN QUEST- AUBURN, AL
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE FUEL GAUGE WAS NOT ACCURATELY DISPLAYING THE LEVEL OF FUEL IN THE VEHICLE. AS A RESULT, THE VEHICLE STALLED WHILE DRIVING 35 MPH DUE TO LOW FUEL ALTHOUGH THE FUEL GAUGE INDICATED THAT THE TANK WAS HALF FULL. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN I.D. NUMBER: 12V076000 (ELECTRICAL SYSTEM: SOFTWARE) BEFORE PURCHASING THE VEHICLE AND THE MANUFACTURER ADVISED THAT THE VEHICLE DID NOT FALL UNDER THE RECALL. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN QUEST- POUGHKEEPSIE, NY
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH AND APPROACHED A TRAFFIC STOP SIGNAL. WHEN PULLING OFF FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DUPLICATE THE PROBLEM OR GENERATE A TROUBLE DURING THE DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 7/31/12 *CN UPDATED 08/01/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN QUEST- RINGGOLD, GA
MY NEW 2012 NISSAN QUEST GOES DEAD AND WILL NOT START WHEN SITTING ON A DOWNHILL SLOPE IN THE FRONT. IT HAS GAS BUT IT WILL SPUTTER AND WILL NOT START. MY DRIVEWAY GOES DOWNHILL AND I CANNOT EVEN PARK IN DRIVEWAY I HAVE TO PARK ON THE SIDE OF THE ROAD. WHEN THIS FIRST HAPPENED I PUT VAN IN NEUTRAL TO POSSIBLY GET IT LEVEL AND WITHOUT NOTICE THE BRAKES WOULD NOT WORK WHEN IN NEUTRAL AND MY BRAND NEW VAN RAN THRU THE GARAGE DOOR!!!!! WHEN YOU PAY ALL THAT MONEY FOR A NISSAN THAT YOU CONSIDER RELIABLE REALLY BOTHERS ME!!! TAKING IT TO THE DEALER TODAY WE WILL SEE WHAT COMES OF IT. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- BRONX, NY
TL* THE CONTACT OWNS A 2012 NISSAN QUEST. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FUEL GAUGE DISPLAYED THAT THE FUEL TANK WAS HALF FULL AND THE CONTACT ADDED AN ADDITIONAL ONE FOURTH A TANK OF GASOLINE BUT THE VEHICLE STILL WOULD NOT START. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 3000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 NISSAN QUEST- WALLINGFORD, PA
VAN WAS PARKED NOSE DOWN ON APPROX. 10 TO 12 DEGREE HILL. VAN REFUSED TO START AND HAD BE TOWED TO DEALER. WAS TOLD NISSAN WAS AWARE OF THE PROBLEM AND WAS WORKING ON A FIX. WAS THAN TOLD TO KEEP AT LEAST HALF A TANK OF GAS IN VAN AT ALL TIMES. *TR ....
Source: NHTSA WEB SITE -
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2012 NISSAN QUEST- LAGRANGE, KY
VEHICLE STALLED WHILE TRAVELING UP A 2-3% GRADE. IT APPEARED TO RUN OUT OF FUEL ALTHOUGH THE NAVIGATION DISPLAY INDICATED THERE WERE 21 MILES UNTIL EMPTY. THE FUEL GAUGE ALSO INDICATED FUEL REMAINED. THE VEHICLE WAS TRAVELING ABOUT 45 MPH AND FORTUNATELY IT COASTED TO THE TOP OF THE GRADE. AT THAT POINT, THE ENGINE BEGAN RECEIVING FUEL ONCE AGAIN AND KICKED IN. THIS APPEARS TO BE SIMILAR TO PROBLEMS ENCOUNTERED ON THE 2011 MODEL YEAR. THE VEHICLE WAS TRAVELING ON A TWO LANE NARROW ROAD AROUND A BLIND CURVE WITH NO PLACE TO PULL OFF. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD THE VEHICLE'S MOMENTUM NOT CARRIED IT TO THE TOP OF THE GRADE. CONTACTED THE NISSAN DEALERSHIP WHERE PURCHASED ON 02/06/2012 AND THE GM STATED THAT IT WAS THE SECOND CALL ABOUT A 2012 QUEST FUEL ISSUE HE HAS RECEIVED. THE OTHER INVOLVED A VEHICLE PARKED ON AN INCLINE THAT WOULD NOT START AND APPEARED TO NOT BE GETTING FUEL ALTHOUGH THE NAVIGATION AND GAUGE INDICATED THERE WAS FUEL IN THE TANK. WHEN ADDITIONAL FUEL WAS ADDED THAT VEHICLE STARTED. ALSO CONTACTED NISSAN CONSUMER AFFAIRS ON 02/06/12 AND FILED A COMPLAINT PROVIDING THEM WITH DETAILS OF THE SITUATION. HAVE NOT HEARD BACK FROM THE DEALERSHIP OR NISSAN AS OF 02/11/2012. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- UPLAND, CA
MY NEW 2012 NISSAN QUEST WAS PARKED IN MY DRIVEWAY WITH THE FRONT SLIGHTLY FACING DOWN LOOKING AT THE ROAD WITH LESS THAN QUARTER TANK OF GAS. THE VAN WOULD START BUT WOULD NOT STAY IDLE AND THE DASH BOARD INDICATED THAT THE VAN HAD ENOUGH GAS TO GO 25 MILES. I HAD TO PUT THE VAN IN NEUTRAL TO ROLL IT DOWN THE STREET (FLAT SURFACE) BEFORE IT CAN BE STARTED AND KEPT ON IDLE. WHEN YOU ROLL THE VAN DOWN IN NEUTRAL WITH THE ENGINE OFF YOU LOOSE YOUR POWER BRAKES, SO I HAD TO MAKE SURE THERE WERE NO CARS COMING FROM EITHER SIDE. I REPORTED THE INCIDENT TO THE NISSAN DEALER, ALSO FILED A COMPLAINT WITH THE MANUFACTURER, AND THE DEALER KEPT THE CAR FOR COUPLE OF DAYS BUT COULD NOT FIND ANYTHING WRONG WITH IT. I WAS TOLD BY THE DEALERSHIP THAT NISSAN ENGINEERING TEAM WILL BE CONTACTING ME FOR FURTHER ACTION, AND IN THE MEANTIME I AM SUPPOSED TO KEEP THE GAS TANK FILLED ABOVE THE 1/4 TANK MARK AT ALL TIMES. FOR US (WITH OUR QUEST), IT IS ONLY AN ISSUE WHEN THE GAS TANK IS LOW ON GAS BELOW THE 1/4 TANK MARK AND IT IS PARKED IN AN INCLINE WITH THE FRONT FACING DOWN OR DURING A SHARP VEHICLE TURN WITH THE GAS TANK VERY LOW. HOPEFULLY NISSAN WILL FIND A FIX FOR THIS SOON, BECAUSE I AM CONCERNED FOR THE SAFETY OF MY FAMILY. *TR
Source: NHTSA WEB SITE -
2012 NISSAN QUEST- UPLAND , CA
PURCHASED A BRAND NEW 2012 NISSAN QUEST JUST WEEKS AGO, CURRENT MILEAGE 320. ENGINE STALLED WITH LITTLE LESS THAN QUARTER TANK OF GAS IN A SLOW TURN. COMPUTER INDICATED THAT THE VAN HAD ENOUGH GAS FOR 30 MILES TRAVEL. LUCKILY THERE WAS NO CARS BEHIND US, SO I WAS ABLE TO APPLY THE BRAKE AND RESTART THE CAR TO THE NEAREST GAS STATION. CONTACTED THE SERVICE DEPARTMENT THE NEXT DAY, THE SERVICE ADVISER ADVISED ME TO MAKE SURE NOT TO LET THE GAS TANK GO DOWN BELOW 1/4 TANK. AFTER READING ALL OTHER COMPLAINTS FROM CURRENT QUEST OWNERS, I WILL BE CONTACT THE MANUFACTURER, INCLUDING THE DEALERSHIP FIRST THING TOMORROW. I AM NOT SURE IF I CAN RETURN THE VEHICLE, EVENTHOUGH IT HAS BEEN LESS THAN 30 DAYS SINCE THE PURCHASE DATE.
Source: NHTSA WEB SITE