2023 NISSAN ROGUE Complaints

I went into the dealorship for an oil change and was told that I had to replace the whole oil pan because it's plastic and breaks. I should not have to worry about replacing the whole oil pan every time I get an oil change or be stranded (since it leaves me no option but to remain at the location until they replace it). This is horrible nissan design and the manufacturer should replace with a metal pan and do a recall. This is very concerning especially in light of the engine recall due to overheating and other parts getting into and damanging the Nissan Rogue engine. Can Nissan guarentee that these plastic pans do not disintegrate over time causing microplastics to destroy my engine and causing my engine to potentially fail while I am driving on the expressway?

Rear windshield shattered while driving to work on the highway. There is currently a class-action lawsuit against Nissan for this exact problem.

I am the owner of a Nissan Rogue subject to recall campaign R25D1, which addresses a manufacturing defect affecting engine bearings and/or engine components that may progressively fail over time, leading to engine damage and engine failure. I brought my vehicle to Headquarter Nissan in Columbus, GA (the same dealer that issued the recall notice) for diagnosis after experiencing engine problems. The dealer’s diagnostic findings document a complete engine failure consistent with the recall description, including: •EGR valve failure (valve could be opened to 70 degrees with no change in engine performance, when anything over 20 degrees should cause the engine to stall) •Engine overheating •Blown head gasket •Failed EGR cooler •Total coolant loss (vehicle arrived with no coolant; 2 gallons had to be added before fluid registered in the overflow) The dealer’s recommended repair is full replacement of the engine, turbo, catalytic converter, EGR valve, and EGR cooler, along with all gaskets and hardware. The estimate provided is $9,514.72. Despite the failure pattern matching the recall description (progressive component failure leading to engine damage), the dealer is denying recall coverage by attributing the root cause to the EGR cooler rather than the bearings or engine components named in the recall. This causation is also inconsistent with the diagnostic write-up itself, which describes the EGR valve as the initiating failure that led to overheating and subsequent damage to the head gasket and cooler. I am filing this complaint because the dealer’s denial appears to be a reframing of a recall-eligible failure to shift repair costs onto the consumer. I am requesting NHTSA review of how recall R25D1 is being applied at the dealer level and whether failures like mine are being inappropriately excluded.

on 1/26/26 while driving my car started shaking. I felt unsafe driving and had the car towed to the dealership. They inspected the vehicle and could not notice the shaking but did perform recall service NTB25-05 as well as some additional items on the routine maintenance schedule. They said the recall was just an ECM software update and all should be well. 5 1/2 weeks later while driving out of town, the car suddenly felt like it lost the ability to "shift gears" and could barely make it up hills in an area that was all hills often times with no shoulder to pull off. The engine malfuction light reduce power was on. The Nissan dealer inspected and said admission valve readings were out of spec (second throttle body) and replaced. About an hour after this repair was complete and the car was driven out of the dealership, it again felt like was losing power, couldnt climb hills and service cvt power reduced light was on. (We just had cvt fluid flushed and replaced on 1/26.) Dealer removed and replaced cvt control valve assembly. The car is still rough idling and I am concerned that it will lose power with no notice again while driving putting me and others at risk. I am concerned that the throttle body and cvt issues are connected to the original ECM recall especially since other rogues manufactured in a similar time are having throttle body issues and the fact that the codes related to the CVT issue can potentially be caused by metal shavings debris or even the ECM directly affecting the TCM and damage to the transmission.

I opened the drivers door, got in, closed the door and the back windshield shattered.

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at various speeds, the vehicle made an abnormal clicking sound. The vehicle was taken to a dealer, where the contact was informed that the VIN was included in NHTSA Campaign Number: 26V080000 (Engine and Engine Cooling), and the dealer agreed to replace the engine free of charge. After the vehicle was returned to the contact, the engine started shuddering while driving at various speeds. There was no warning light illuminated. The vehicle was taken back to the dealer, and the contact was informed that the engine mount was defective and needed to be repaired. The contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover the cost of the part needed to repair the vehicle; however, the cost of labor was at the owner's expense. The contact was also informed that the vehicle needed to be serviced by an authorized Nissan dealer. A case number was provided. The vehicle was not repaired. The failure mileage was approximately 64,000.

The contact owns a 2023 Nissan Rouge. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to a dealer where it was diagnosed that the EGR cooler failed and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,200.

My vehicle originally underwent an engine replacement performed by the dealership under a manufacturer recall. The engine was replaced at no cost to me. However, only two days after receiving the vehicle back from the dealership, the transmission failed. The dealership has since stated that they cannot determine whether the transmission was already failing or whether damage may have occurred during the engine replacement process. Specifically, they indicated there is uncertainty surrounding whether work performed during the engine installation may have contributed to a wiring harness melting, which may have affected transmission operation. Despite acknowledging that fault cannot be determined, Nissan Corporate has offered to cover only 50% of the transmission replacement cost, leaving me responsible for $3,112. This partial payment offer was communicated through Walker Jones Nissan. I do not believe it is reasonable for me to bear half of this expense under the circumstances for the following reasons: • The transmission failure occurred only two days after a major recall repair performed by the dealership. • Prior to the engine replacement, the vehicle was operating without transmission failure. • The dealership has admitted uncertainty as to whether their repair work contributed to the issue. • I have been without my vehicle for approximately two months while this situation remains unresolved. • During this time, I have continued making loan payments and maintaining insurance coverage despite having no use of the vehicle. Given the timing of the failure immediately following recall service and the dealership’s inability to rule out repair-related causes, I respectfully believe full coverage of the transmission repair is warranted as a matter of fairness and customer responsibility.

I owned this car for less than 2 years and it's already costing $700.00 to have a EGR valve failure. This seems to be a big problem with these SUV's and I just don't no how this is not covered under the warranty or a recall as this is clearly a defect. There are so many complaints about this issue. This is my 3rd Nissan and most likely my last!!! Not happy at all with this outcome of $700.00 repair!

While on the highway, the vehicle felt sudden loss of power and a burning smell. Immediately took the next exit and entered a gas station where large volume of oil leaking under the vehicle. Exited the vehicle and called for a tow truck to bring the vehicle to the nearest auto shop who informed me that the engine was damaged internally similar to what’s described in the recall and informed me to have the vehicle towed to the nearest dealership for the recall repair. The dealership informed me that they are unable to perform the recall due to being unable to scan the diagnostic codes therefore cannot inspect the engine/oil pan as per the recall instructions - informed me that the engine needs to be replaced first and that I should contact Nissan Consumer Affairs for a good-will engine replacement approval. I contact Nissan Consumer Affairs and was informed that they will not be replacing the engine and cannot perform the recall until the engine is replaced; instead offered me 50% off the engine replacement cost.