2023 NISSAN ROGUE Complaints

My car had been parked while I was at work. I was the only person there. I got in the driver's side seat and put my purse in the passenger seat. I heard a lost pop and the back glass exploded in the hatch.

I have taken my vehicle in 2 or 3 separate times since June 2025 to get this recall done, and Gwinnett Place Nissan keeps making excuses as to why they cannot do the recall for me. Now my vehicle is on the side of the road broken down because they failed to complete my recall multiple times

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (ENGINE AND ENGINE COOLING). The local dealer was contacted, and the contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Rear window EXPLODED sending glass 10' out and then 4 to 5 feet inside the vehicle. Defroster had been turned off about 15 minutes prior. Was starting to backout of parking spot when an explosion of glass flew in/out of vehicle then hissing sounds, ending with sound of glass falling.

My vehicle, VIN [XXX] , was operating normally when a check engine light appeared, along with a message indicating engine malfunction and loss of power. I took the vehicle to an authorized Nissan dealership, Reed Nissan Orlando, where I was assisted by service advisor Aaron Berning. At the dealership, I was informed that the vehicle had an active turbocharger recall, which could be related to the issue. The recall repair was performed; however, the vehicle was returned to me with the check engine light still illuminated and continued loss of power, despite having no such issues prior to the recall service. The dealership documented an engine problem in writing on the service invoice (Invoice No. XXX, dated 09/04/2025) but refused to repair it, stating that the issue was not covered under the recall. Despite the problem arising immediately after the recall repair, I was required to pay out-of-pocket for a diagnostic inspection. Approximately one week later, the vehicle again experienced engine failure and significant loss of power, making it unusable. I contacted Nissan Consumer Affairs (Nissan North America), but after reviewing the dealership’s position, Nissan chose to uphold the decision not to cover the repairs. Due to the unresolved mechanical issue, the vehicle became inoperable, causing loss of income, as I rely on the vehicle for work with delivery and rideshare services. I was ultimately unable to continue payments on the financed vehicle, resulting in repossession by the lender. I am submitting this complaint as a last resort and respectfully request that this matter be reviewed and investigated, as the vehicle did not present these issues prior to the recall service. Supporting documentation is available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Nissan Rogue. The contact stated that while driving an undisclosed speed, there was a loud popping sound coming from the vehicle, and the children inside the vehicle discovered that the rear windshield glass had shattered. Neither the dealer nor an independent mechanic was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the liftgate needed to be replaced because the glass was stuck inside. The rear windshield glass was replaced by the insurance company. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 29,509.

My back windshield shattered while driving at 25 miles an hour with no other cars around me. Sounded like a gunshot.

Rear hatch window on my wife's 2023 Nissan Rogue shattered while parked inside of or residential garage. Damage happened between the hours of 12am and 7am this date. Vehicle was stationary and not in motion. Temperature of garage was 46 degrees as shown on our garage door opener panel. As per an internet search, this is an ongoing problem with the 2012 to 2025 Nissan Rogue. I attempted to contact Nissan North America on this date but their offices are closed until Monday January 26, 2026. Dealership stated this date that they do not repair windows and DID NOT STATE THIS HAS BEEN A PROBLEM WITH THE ROGUE VEHICLE. Vehicle is not driven that much and as of this complaint on has 6,768 miles on the odometer.

The contact owns a 2023 Nissan Rogue. While entering the vehicle, the contact became aware that the rear windshield glass was cracked. The corners of the glass were intact, but there was a circular hole in the center of the glass. The vehicle was not taken to be repaired. The contact believed that the failure was due to the rear windshield glass being defective. The manufacturer was not notified of the failure. The failure mileage was 30,000.

During highway driving, my 2023 Nissan Rogue experienced sudden loss of power and entered limp mode without warning. Engine RPM surged abnormally, forward driving and collision avoidance sensors became disabled, and the vehicle could not accelerate properly. The fuel range also dropped rapidly during this event. This created a dangerous situation in traffic (I was in the mountains in Virginia) and placed me and other motorists at risk. The condition is intermittent and did not leave diagnostic codes. The vehicle was taken to a Nissan dealership, where recall repairs and ECM reprogramming were performed, but no root cause was identified and there is no assurance the problem will not recur. I am concerned this is a serious safety defect involving loss of propulsion and disabled safety systems.