2023 NISSAN ROGUE Complaints

I purchased a 2023 Nissan Rogue in New Jersey. Approximately 45 days after purchase, Nissan issued multiple safety recalls involving a risk of crash. The manufacturer failed to provide the required parts and did not remedy the safety defects within a reasonable time. I repeatedly requested a manufacturer buyback or a rental vehicle while waiting for recall repairs, but Nissan refused both requests. Due to the unresolved safety risk and lack of any reasonable solution, I was forced to sell the vehicle at a significant financial loss. This complaint concerns Nissan’s failure to timely remedy a known safety defect and the resulting consumer harm.

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle lost drive power with several unknown warning lights illuminated. There was white smoke coming from the rear of the vehicle. The vehicle was coasted to the side of the road. The vehicle was first towed to an independent mechanic, but it was not diagnosed. The vehicle was then towed to the dealer, who determined that the engine had failed due to coolant intrusion into the engine from faulty bearings. The dealer informed the contact that the engine needed to be replaced. The contact later received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the failure was not covered by the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,071.

The contact owns a 2023 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The contact stated that while driving approximately 70 MPH, the vehicle lost power. The contact pulled over to the side of the road, and there was smoke coming from the engine compartment. The vehicle was towed to a dealer, where it was diagnosed, and determined that the engine needed to be replaced due to the main bearing failure. The vehicle was not repaired. The manufacturer was notified of the failure, but refused to repair the vehicle because sludge was found in the oil pan. The failure mileage was approximately 90,000.

The contact owns a 2023 Nissan Rogue. The contact stated that upon starting the vehicle, there was an abnormal clanking sound coming from the engine. There was no warning light illuminated. The contact proceeded to drive the vehicle; however, the vehicle failed to properly accelerate while driving 60 MPH and attempting to accelerate. The contact stated that the vehicle started to decelerate, and the contact pulled off to the shoulder of the highway. Due to the failure, the vehicle was towed to a dealer. A diagnostic test was performed on the vehicle, and metal shavings were found inside the oil pan. The vehicle was diagnosed with engine failure. The contact was informed that the engine long block and turbo needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact reached out to the manufacturer, and it was confirmed that the VIN was not included in the recall. The vehicle remained with the dealer unrepaired. The failure mileage was 76,000.

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, parts to do the recall repair were not yet available. The vehicle was taken to a dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not available for the repair and informed the contact that a second notification letter would be issued once parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained unrepaired. The approximate failure mileage was 29,000.

As I was driving down the road, I heard a loud noise and the back windshield spontaneously cracked into tiny little pieces all throughout the entire back windshield. I parked and when I closed my door chunks of the back windshield fell off as well.

Feb.29,2024 I had a warning light come on that said "Forward driving aids temporarily disabled front sensor blocked" when this message appears my cruise control is disabled. I contacted my dealer they had me bring it in, they said they fixed it. I contacted Nissan consumer affairs because the warning light was still coming on. They told me that it doesn't affect the performance of my vehicle & doesn't cause a safety issue. The light is still coming on.

The first time I was on the I expressway the car started to loose power I had the pedal to the floor and it wouldn't go. Took it to the dealer and they kept it for a week they changed the turbo and another recall part. Then it drove okay for maybe a month and started right back again loosing power idling I took it to the nissian they said its a recall on the engine bearings and there wasn't nothing that could be done. The transmission is constantly acting like its going out cause it takes a minute to go into the next gear. Im a traveling nurse I lost my contract due to not having a reliable vehicle it wouldnt start some days nissian checked the battery said it was good they couldnt figure out rhat issue. I bought a new battery still the same issue then I was driving down a busy street, I started smelling gas or a muffler smell the check engine light came on and then I took it to nissian. Nissian said the parts for the engine bearing is in but we cant fiix the recall until the check engine light is off. They did a diagnostics test and said its the EGR valve and control system. They want me to pay over 3000 dollars and refuse to fix it. Ive had the car for 9 months and even though the issue started before my warranty was up they refuse to fix it. Ive attached the first invoice and its at nissian right now I dont have the invoice yet.

I am reporting a recall remedy compliance concern related to NHTSA Recall 25V-437 for my 2023 Nissan Rogue. In Nissan’s Part 573 Safety Recall Report, Nissan states that dealers WILL inspect the engine oil pan for metal debris as part of the recall remedy. ECM reprogramming is described as a follow-up step when no debris is found. In my case, Nissan dealers were instructed under NTB 25-055B to perform only an ECM reflash and return the vehicle to service without inspecting the oil pan. Nissan Consumer Affairs confirmed to me that Part 573 has not been amended, but that dealers are following internal bulletin guidance instead. My recall is marked “complete” despite no oil pan inspection. I possess independent oil samples showing visible metallic debris consistent with bearing wear, which were visually observed by the dealer but not formally inspected via oil pan removal as stated in Part 573. I am concerned that Nissan is not executing the recall remedy as filed with NHTSA and is instead relying on ECM monitoring that may result in loss of motive power during driving, which is the same safety risk the recall identifies. I am requesting NHTSA review whether the recall remedy is being implemented in accordance with the submitted Part 573 report.

fOR THE LAST FEW MONTHS i KEEP ENCOUNTERING WARNINGS ABOUT ENGINE EMMISION CONTROL SYSTEM MALFUNCTION, THIS HAPPENS DURING LOND DISTANCE TRAVEL AND SLOWS DOEN THE CAR CONSIDERABLY AND MAKES IT UNSAFE TO DRIVE AS IT WILL NOT DRIVE GREATER THAN 30M/HR. THE EXACT MESSAGE IS MALFUNCTION INDICATOR LIGHT (MIL) EMISSION CONTROL SYSTEM MALFUNCTION