2021 NISSAN ROGUE Complaints

The contact owns a 2021 Nissan Rogue. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact inspected under the hood, and noticed that the coolant reservoir was bubbling. The check engine warning light illuminated. In addition, the contact that the coolant reservoir was low, however no indication of a coolant leak. The contact replaced the battery. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,500.

I have been dealing with a loud grinding noise at low speeds when braking since 3 months after purchase. We have been to the dealership multiple times over the issue. The dealership can hear the noise but are unable to fix the problem. I fear it’s a safety issue and may cause brake failure as it’s super loud especially on steep hills. Rotors have been resurfaced and brakes replaced.

4/8/26 I took my car to a Nissan dealership for low coolant issues. I agreed to pay a 225 diagnostic fee. Nissan held my vehicle for 2 days eventually giving me the car back stating nothing was wrong. The car was returned to me in worse condition than before with white smoke and starting was rough. I called them to inform them as well as making a new appointment. They did a 2nd diagnosis allegedly. Now I need an entire engine and they have active recalls for the same year model for the exact same issues but won’t consider my car to be part of the recall. They allowed me to continue to drive my vehicle when it obviously needed repairs. Nissan is accepting zero responsibility! I need assistance.

All four door locks are now inoperable. Doors do not respond to normal locking and unlocking features. Doors lock and unlock randomly making this a safety concern for those in the vehicle. NIssan is well aware of this ongoing problem and have issued several Technical Services Bulletins as a result, but have refused to take responsibility for this safety concern.

What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: The fuel pump assembly failed. The component is still in the vehicle and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Answer: The engine stalls or loses power unexpectedly while driving at highway speeds. This creates a high risk of a rear-end collision, as the vehicle becomes a stationary or slow-moving hazard in active traffic without warning. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: I have experienced the failure repeatedly. Although I contacted a Nissan dealer, they stated they could not verify or perform the repair because my VIN is not currently listed in the R21B8 recall database, despite the vehicle exhibiting the exact symptoms described in that campaign. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, it has not been officially inspected by the manufacturer yet because they claim the vehicle is not part of the current recall population. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: The symptoms include engine hesitation during acceleration, difficulty starting, and sudden stalling. These symptoms first appeared at approximately [ No warning lights or "Check Engine" messages appeared prior to the engine stalling.

The Navigation/Entertainment system randomly freezes in heavy traffic and screen goes blank in some instances. Hard reset by turning off car is required and works in some cases. This is a serious safety risk and could cause an accident resulting in injury or death. Nissan Corporate has been notified, initial response was that it needed to occur in front of a Nissan service center tech before they would consider fixing the system. (That is not possible when you are nowhere near a Nissan dealership, nor would you be able to navigate there with a frozen system. This problem has been reported by many Nissan owners and Nissan Corporate refuses to fix the problem There is a case opened at Franklin, Tn corporate. [XXX] in Dispute Resolution is reachable @ [XXX] Case No: [XXX]. Previous assigned case [XXX] by [XXX] in executive services. The screen simply freezes and all navigation is lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

A water intrusion issue developed originating from the roof/moonroof area of the vehicle. The problem was initially diagnosed by an authorized dealership as a failure in the moonroof drain system, and the drain tubes were replaced. The repair was completed and marked as resolved. However, the leak continued after the repair. Upon further inspection, the dealership identified the source of the leak as the moonroof rubber seal and recommended replacement of the seal assembly. Water intrusion is entering the headliner and traveling into the upper A-pillar area. This area contains curtain airbag components and associated electrical systems. The presence of moisture in this location raises concern about potential impact to airbag functionality and overall vehicle safety. There were no warning lights or system messages prior to or during the occurrence of this issue. The failure presents as visible water intrusion, including wet headliner material and moisture accumulation near the A-pillar. The issue has been reproduced and confirmed by an authorized dealership. The initial repair attempt did not resolve the problem, and the condition remains present. The affected components (drain system and seal area) are available for inspection upon request.

Three out of the four door lock actuators have gone bad. It’s the front driver side door, rear driver side door, and rear passenger side door. That’s not normal wear and tear, that’s a defect and it’s a safety issue.

The contact owns a 2021 Nissan Rogue. The contact stated that the vehicle failed to start for approximately 30 minutes. Additionally, while driving 45 MPH, the vehicle jerked, the engine overheated, and the vehicle unintendedly decelerated to 15 MPH. The contact pulled over to the side of the road temporarily. The vehicle was then driven for one mile to the mother's residence. The dealer was contacted, and the vehicle was towed to the dealer, where it was diagnosed with a blown head gasket and engine. A video of the failure was sent to the contact, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 121,000.

The active grill shutter is in operative and has had to be replaced three times with an 18 months. I was told that this is a common issue with this vehicle and that when the active grill shutter stops functioning, it isn’t a danger to the engine and can cause dangerous scenarios.