2023 NISSAN ROGUE Complaints

I got into my vehicle on drivers side as I closed my door the rear windshield shattered.

Subject: Engine Recall (KR15) Ignored – Engine Noise Ongoing + Misleading Tailgate Lock Repair Offer – Lost Trust in Dealership I bought my 2023 Nissan Rogue brand new from this dealership two years ago. Recently, I’ve experienced multiple issues with both the car and the service, leading to frustration and loss of trust. ? ?? 1. Engine Recall Ignored – Still Making Noise I went in for a recall service months ago. The service advisor (named Well) only replaced a hose and said everything else was fine, even though I told them about a knocking noise from the engine. Now, the KR15 engine bearing recall has been issued, and the noise is still happening. The dealer continues to dismiss it, but I am seriously concerned about potential engine damage or failure. I am requesting a full, proper inspection and repair under this recall. ? ?? 2. Tailgate Lock – Misleading Advice and Pressure to Pay Around 3 months ago, I visited the dealer because my tailgate lock wasn’t opening, after I had broken the tailgate glass myself earlier. They told me: “Your lock is working fine. There’s just broken glass inside — once we vacuum it, everything will be okay.” But the next day, another employee told me: “No, your lock is actually broken. You need a full lock replacement for $893.65.” This surprised me because they had just told me the lock was fine. After I expressed concern, they negotiated the price down to $500 flat. Due to financial difficulty, I couldn’t proceed at the time. I’m attaching the invoice they gave me for proof. This change in opinion and pressure to pay left me confused and feeling misled. It added stress, and I now feel I cannot fully trust the dealership’s service recommendations. ? ?? 3. What I Am Requesting: 1.A proper inspection and repair of the KR15 engine bearing issue and engine noise under the recall. 2.A review of the tailgate lock experience and explanation for the inconsistent service advice and price negotiation. 3.Clear communicatio

I bought my daughter a new 2023 Rogue SL in June-2023 at our local Nissan dealership in Concord, CA. On [XXX] the car's engine completely cut-out on [XXX] on a trip to L.A. Fortunately, my daughter was able to coast to the far lane and call AAA for a tow to the Valencia dealership. There the service rep told her that two other Rouges had also been towed off the Grapevine that day. They kept the car for a couple days and replaced the engine oil temp sensor which got her back home. On [XXX] the engine again completely cut-out while my daughter was crossing [XXX] on her way to work. More fortunate than the [XXX] incident, my daughter was able to coast off the bridge via an offramp in [XXX]. Once again AAA came to the rescue towing the car to the Concord dealership where it now sits for evaluation. The service department told me that they need to bring in a high-level mechanic to go through not only this engine but several other Nissan and Infiniti engines. Needless to say, both of these instances placed my daughter in extreme danger and for the grace of God she came through without injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Back passenger seatbelt warning will not display on dash if seatbelts are unbuckled while car is driving. No sounds or notice. Happens sporadically. Dangerous when kids are playing musical chairs while driver is unaware. Dangerous. Noticed first year ago dealership was unable to replicate. Happened again dealership changed the seatbelt. Now occurring again

More than an incident, I’m concerned it might turn into one. For the past few days, I’ve noticed something unusual (nothing serious for now) with the engine/transmission. When I shift to Drive, the engine seems to jerk a bit or takes a moment to engage the gear. There’s a slight delay, but it doesn’t feel normal. I’m worried because a friend who owns a Rogue had a similar issue, his car wouldn’t start, he took it to the shop, and they told him the engine needed to be replaced. My fear is that this might be the same issue and that it’s related to this recall. I just spoke to Nissan America, and they told me there’s still no solution and that I should call back between August 15 and 18 to check for updates. That seems like a long time for something that could potentially be serious.

When the air conditioning is on during the start of the vehicle a vinegar smell comes through the inside of the vehicle. It has distracted me when starting the vehicles I tried to change air filters and it did nothing Yes it’s been reproduced Yes they inspected it and did a recall fix on the turbo hose. That did not fix it No warnings

The cars center console and back up camera turns black and often does not work. I can’t see behind me when the cars back up camera goes black Yes it’s been reproduced No it has not been inspected by police etc. No warnings it simply failed

While driving on the highway going 65mph my forward collision popped up and no car or pedestrian was in front of me. Then my check engine light came on and my car started to slowing down. I had to immediately get off the highway and stopped by O’Reilly were the guy had to reset the lights so I could at least get home. This is not the first time this has happened. This happened to me a month ago and luckily I was a mile from home where I was able to park my vehicle but the next day everything was off and I was able to drive my car normal to work. I’m not sure what’s going on with this vehicle. But I only had it for 3 months and I purchased this vehicle from carmax. I need this to be looked at and resolved quickly but I do use my vehicle for work

• Component: Oil Gasket Pan (can be inspected upon request) • On 10 June 2025, I took my vehicle to Firestone for routine maintenance. Upon an attempt to reinsert the oil plug, the technician could not do so; therefore, the oil gasket pan had to be replaced. The oil plug was not damaged. However, the grooves within the gasket pan itself was warped and the technician could not reinsert the plug in order for the oil to remain within the engine. Unfortunately, I had to pay $600+ just to replace the gasket oil pan for a defective part on Nissan’s end. The item is horribly made from plastic material; that is not ideal, considering that oil becomes hot during use. The main concern here would be can the vehicle withhold engine oil between oil changes and it would not leak? Huge safety concern here, in addition to the recent recall on the engine bearings. • I’ve also seen complaints regarding this from other Nissan Rogue owners for various years (dating from 2021-2024).

The contact owns a 2023 Nissan Rogue. The contact stated while driving at various speeds, the check engine warning light illuminated, and the vehicle went into LIMP Mode and decelerated to 2 MPH. The contact was able to pull over to the side of the road. The vehicle was taken to the dealer, where it was diagnosed and determined that the axle seals were leaking, and that the Lane Departure system had failed. The vehicle was repaired; however, the failure recurred two days later, nearly causing the vehicle to crash with another vehicle. The vehicle was taken back to the dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA Campaign Number: 25V438000 (Engine and Engine Cooling), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.