2023 NISSAN ROGUE Complaints

The Propilot safety system shuts down after 40 miles. Nissan has sent out a super technician and states there is no cure. This has gone on since I purchased the vehicle over a year ago. Nissan still has no cure. The Propilot system utilizes cameras and radar to maintain a safe distance from the vehicle ahead and keep the vehicle centered in its lane. Hi Chris, We drove the Rogue to Larned Saturday from McPherson on [XXX] . The cruise control shut off 4 times. Forward driving aids disabled. It took 5 to 10 miles each time to reset, then it worked without stopping or turning off the car. There was a lot of traffic and there are several towns we went through. I don’t think the sensors were bored from a plain path. The sensors were not dirty. Does Nissan have a cure for this? Thanks, [XXX] This appears to be a normal operating characteristic of this vehicle. This problem occurs when the radar has no feedback due to what they refer to as barren conditions. Once the radar receives feedback the system returns to operating normally. I understand your concerns and frustrations, however, we cannot repair a vehicle that is operating as designed. Thank you, Chris Reddig Service Manager Marshall Motor Company INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I entered the 2023 Nissan Rogue around [XXX] on St. Simons Island GA, on [XXX] with my granddaughter. Upon shutting the doors, the rear hatchback window exploded into pieces and blew out. I had not left the parking place or cranked the car. The glass pieces were all over the road and on the inside of my car. The police were called and a report was filed. How was my safety put at risk? Besides being shocked and traumatized at what sounded like a gunshot, I am now concerned about driving this car again with a new rear window because I fear it could happen again at any time. I am also suffering from a form of PTSD with super loud noise. (I jumped off my yoga mat when someone dropped a metal cup that made a very loud noise during our practice.) I asked the dealership why it happened and I called the Nissan Customer Service Center and have yet to find out why this has happened. My own research has indicated that this problem has occurred in many 2023 Nissan Rogues. The car was inspected by the police and they saw no foul play. The dealership currently has the car and is currently waiting on a new rear hatch window and it will be replaced at no cost after I strongly urged that this car was under warranty and this appears to be a defect (although the dealership doesn't agree). No -- the problem has not been reproduced at the dealership since it does not involve a mechanical part. I contacted the Georgia Attorney General's Consumer Protection Division (CPD) to try to make a Lemon Law Report and the advisor I spoke to indicated that the problem had to occur more than once. Therefore I was unsuccessful in filing that report on April 2, 2025. Since the car had not been turned on, there were no warning lamps, messages or other symptoms that the rear window was about to blow out. Again, this happened all on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

There is an intermittent smell of gas/exhaust fumes in the cabin since purchasing the car. Nissan says there is no issue and offers no fix but I have never owned a car that had this type of smell in the cabin unless there was something wrong. The smell can be so bad as to cause nausea and headaches.

The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the RPM increased quickly, but failed to maintain automotive power. The contact stated that the message "CVT fault service immediately" was displayed. The CVT warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the CVT and electronic oil pump. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 7,800.

Very strong fuel smell comes from the engine compartment after driving. When I am in stop start driving it enters through the vent and the smell is strong in the cabin. Had it to the dealer two times. They attempted a fix which did not work the first time. I brought it in again today and they stated this is a known problem and that it is under engineering review and there is no fix for it currently.

There was no incident, just routine occurrences of the following that could lead to one: 1) the wipers do not clear the upper right (passenger) side of the windshield, creating a blind spot, which is especially dangerous when turning. Photo attached, though note this is a mild instance and visibility can be much worse. 2) the rearview camera has been blacking out while the car is in reverse. The black screen lasts about a second and is becoming more common, maybe once a day. 3) the power steering goes out occasionally, which I am strong enough to deal with, but would be difficult for my children (who also drive the car) to deal with.

The contact owns a 2023 Nissan Rogue. The contact stated that while driving approximately 35-40 MPH, the vehicle started lagging and lost motive power as if the vehicle would shut off. The continuously variable transmission (CVT) code was displayed on the instrument panel with an engine malfunction. The failure occurred the following morning. The vehicle was towed to the dealer however, the dealer could not retrieve the CVT code to determine the cause of the failure. The dealer stated that the transmission fluid would be flushed and refilled as a temporary repair until the vehicle could be diagnosed and CVT code had been retrieved. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 58,000.

The contact owns a 2023 Nissan Rogue. The contact stated while driving at approximately 5 MPH, the vehicle stalled in the middle of an intersection. The contact stated that the message "Fatal Error - Service Vehicle Immediately" was displayed on the instrument cluster. The contact stated that several attempts were needed to restart the vehicle. The contact had taken the vehicle to a local dealer, where it was determined that the failure could not be replicated. The vehicle was not repaired. The contact stated that the failure became a recurring failure, and the vehicle had been taken back to the same dealer several times who could not determine the cause of the failure. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.

Burger King doesn't always kick on and I have to turn the car off and turn it on before it'll kick on even when it's in the on position. Don't feel any air coming out until I turn the car off. Turn it back on then it starts working again. Also the radio doesn't want to turn off or turn on at times and so again I will turn the car off and on and it seems to reset and then I can work the radio. But I've done this on a few occasions where when I turn the car back on it still didn't work the radio.

• "2023 Rogue, 24,000 miles, coolant in engine (2024), new engine delayed six months (Nov 2024), broke down two weeks later (chip), broke again Feb 2025 (ECM, hose hole). Nissan promised buyback three times in mediation but hasn't acted." This is one letter out of two promising they will buy back our vehicle insinuating we refusing to provide any additional paperwork. Why would we? We have been giving them everything to get this buyback. Letter below promising still nothing Good morning, Please provide me with an updated payoff letter and payment history. I have gotten approval to waive the documents I typically need to proceed since you are refusing to provide the correct documentation. I have begun the calculations. Once you provide me the updated payoff and payment history(detailed with principle and interest separated), I will draft your repurchase agreement based off the BBB program summary. Please be advised that the updated payoff letter and payment history will be required with no exceptions. Please be advised that alternate transportation is not required under the warranty and is a convenience option some dealerships have the ability to offer. If you rent or secure alternate transportation through a third party, you will be responsible for these charges. Have a great day. Jordan Scheidt| Arbitration Specialist I, Dispute Resolution Programs | Nissan Motor Co., Ltd. | Phone: +1.615.725.7550 We have one dated October and now January still we don’t have a vehicle to drive, it’s at the dealer broke down. I’m getting the run around [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)