2023 NISSAN ROGUE Complaints

I received notice late April from Nissan about this recall. I promptly scheduled an appointment to bring my vehicle in for repair. I was told parts were back ordered and would arrive early June. I have contacted the dealership (Vision Nissan of Greece, NY) and Nissan HQ to inquire and was told parts were on back order. I asked when parts would be available and was given no time estimate. I have to drive my vehicle from New York State to Texas for a move (over 2,000 miles) starting June 25 and I have serious concerns for my and my family's safety in the vehicle due to the recall. I would appreciate any assistance possible in getting this resolved. Thank you.

The contact owns a 2023 Nissan Rogue. The contact stated that she noticed that in the spare trunk compartment, a tear gas device was installed and welded into the vehicle by the FBI. The owner placed foil over the device. Additionally, a device containing sarin gas was placed in the vehicle by an unknown source. The contact stated that she had experienced a nosebleed and dizziness due to the devices, and medical attention was provided. The contact stated that an outside source deflated the tires and was able to shut down and accelerate the vehicle using a chip in the key fob, causing her to crash into the sidewalk. A police report was filed. There was no reported fire or air bag deployment. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 10,000.

While driving severe shuddering and knocking of the engine occurred rendering vehicle undriveable. Car was towed to Nissan dealership resulting in the entire engine and turbocharger needing to be replaced. Technician reported needing excessive force to move the crankshaft, high gasoline scent from oil, and metal/bearing in oil pan.

I was parked safely in a parking space with no vehicles around me and the car was clean when my front collision alert went off again and the malfunction warning light came on. Distance sensor was replaced. My vehicle is less than 2 years old and I continue to have faulty sensor issues.

While I was driving out of state on [XXX], 2024, the engine light came on and stated "engine malfunction power reduced." Immediately the acceleration to the car was out. I was barely able to go 50 or 60 mph on the highway where everyone else was going 70 or 80 mph. Additionally the AWD light came on saying it was disabled as well. We were able to make it to safety, get a rental car, and then take my car to the nearest Nissan dealership in LaCrosse WI. I left my car there and waited to hear back about what was needed to repair the car. After talking to the service manager, Mike, he indicated he would talk to Nissan Corporate and let me know. Nissan Corporate advise the service team to clean the part in the car (the actuator?) and put it back in and that would fix it. This did not work because as I was driving back home to Mankato MN from LaCrosse WI, the same engine light came on while I was on the same highway going in 70 mph traffic. Again the car would barely go 50 to 60 mph, but we made it to a nearby gas station and called Nissan Roadside assistance. They towed my vehicle to the closest Nissan dealership in Rochester and it's been there since [XXX], 2024. Today's date is May 24, 2024. This dealership service shop has now replaced 3 parts (sensors?) and they were bringing my car back to me today Friday May 24, 2024. They were scheduled to arrive before 11:00am CST. At 11:42pm, I received a text from the service person I've been working with stating that: My car "had the issue again. We call Nissan and they told us to tow it back to our shop, as of right now stay in the rental but will be towed back today." I called the Rochester dealership around 2:00pm to see if they had any updates but they were still waiting for the car to get towed back and they had no other information. There were no other warning or error messages prior to this happening on [XXX], 2024. I've maintained regular maintenance on the car since purchasing the car from the dealer - Dec 2022 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

I can smell fuel inside my vehicle after my vehicle idles for 15-20 minutes. No visible leak on the ground, but fumes permeate my vehicle and have caused headaches to begin with my vehicle occupants and myself. I have noticed after driving and I park inside my garage, I can smell fuel as well, but no visible leak anywhere. The smell lasts for a good while after being parked, but eventually goes away. I made an appointment for December 22nd, 2023 to have it looked at, showed up Riverside Auto Mall of Marquette, MI and was turned away because if the vehicle isn't replicating what I am experiencing, they could not do anything about it because they don't know why its happening. I was told by the service manager to contact her if anyone began experiencing headaches. We did experience headaches at a later date this happened, had an appointment scheduled for April 1, 2024, and was called the same morning of the appointment to have it cancelled due to their "Nissan Technician" not being able to work on it since he was out of town. I was told I would receive a call back to reschedule, and to this day, May 20, 2024, I have not received a call. I have not made another appointment because I have a feeling I will be given the run around again, but I continue to smell fuel intermittently while idling. Not sure what else to do at this point because it is a leased vehicle.

I am a CPST Instructor and was performing a car seat check. The choices offered for the model of child safety seat did not include the seat I'm checking. Specifically, the seat is a Graco TrioGrow SL, Model 2087507, Manufactured 07/19/2023. My issue is with the possibility of a missing part. This seat model name has SL at the end. In my experience, this indicates that the seat has a lock-off; the manufacturer refers to it as a SnugLoc. When I was examining the CSS, I noted that there was an oblong cavity in the back of the CSS and a metal bar at the top of the cavity, behind the seat pad. This would be the location of the lock-off for a forward-facing installation. My question is, is this seat missing that part and the stickers that indicate it's use? The contact stated he corresponded with Graco and found that the lock-off is not missing. The lock off was for rear facing and the lock-off has to be lifted/rotated to the forward-facing position.

Owned the car since 1/23. Within a few months car died on the interstate due to a hole in the fuel tank. Nissan repaired. Prior to that I took the car in because it always smells of gas. Especially when the car is running. You could smell inside and outside of cabin. People walking by noticed. Dealership couldn’t figure it out. Googled this myself and there are multiple complaints of the gas smell. On 5/2/24, I wasn’t able to start my car. Had it towed. Took Nissan one week to run diagnostics. On 5/9 they confirmed there was coolant in my oil and cylinders. Covered by warranty. They told me parts would be in this week but they wouldn’t be able to repair the car for another 2 to 3 weeks. Said they were down personnel.

Since purchase of the car. When driving on interstate speeds and when you hit bumps the ride seems to jolt a little seem like it’s going lose control.

Electronic parking system warning light is ON on four separate dates(12/29/2023, 03/20/2024, 03/28/2024, 04/17/2024). I have video recording as evidence that the warning light is ON. It is a safety risk because it is suppose to be an emergency brake. Took it to the delearship to be inspected multiple times and as of right now, there has been NO resolution. Even the engineer still can’t find a solution to fix it. The manufacturer has been informed.